(An order comes to my pharmacy for a well-known antibiotic. This antibiotic is known to smell exactly like rotten eggs, so most of us just hold our breath while we count it and try not to think about it too much. We dispense it to a woman who is picking it up for her teenage son. Everything is normal and she leaves with the prescription, but about 10 minutes later she comes stomping back into the pharmacy, pretty much shoves the person that I am currently helping out of the way, and throws the bottle of medication on the counter.)
Customer: “I want to speak to your manager right now! You guys gave me rotten medication!”
Me: “Really? Let me look at the expiration date on your bottle. Normally we don’t keep anything that has one less than a year away.”
(I look at the bottle and see that the pharmacist wrote a date of over a year away, and I go over to our stock bottle and check and the numbers correspond with each other.)
Me: “Hmm. Well, ma’am, it doesn’t look like this medication is expired but I will have the phar—”
Customer: “You are just lying! I mean, come on and open that bottle! It smells totally rotten! I can’t believe that you would ever give someone bad medication! My son is very very ill!”
Me: “Oh, that’s just because the active chemical that is in this medication has a bad smell. Trust me, I wish there was something that we could do about it back here, too. Most of us hold our breath while we count it.”
Customer: “Stop ****** lying to me. You just don’t want to admit you did something wrong! I will have your job for this, b****!
(At this point the pharmacist who has been listening the whole time walks over.)
Pharmacist: “Ma’am, while I don’t like the fact that you are calling my staff names like that I will let you know two things. One is, certain chemicals have a bad smell. It’s just a fact of life. So, while I know that smell is unpleasant, it’s just one of those side effects that come with being able to take medications that will help your sick son. I assure you it’s supposed to smell that bad. If it didn’t, it wouldn’t work right. Two, since you don’t seem to want to listen to my employees and call them awful names, this will be the last time that you or any members of your family can shop or fill any type of medication here. Maybe in the future you can learn how to treat people the way you want to be treated.”
(The woman proceeded to turn bright red with embarrassment and tried to apologize, but my boss wouldn’t hear it. That was almost two years ago and he still will not allow her or her family to fill their prescriptions at his pharmacy.)
Ignoring & Inattentive, Maine, Medical Office, Patients, USA | Healthy Right | January 9, 2019
(My husband is the customer in this one. He’s at his appointment to check his numbers for high blood pressure to see if he would be okay on his current prescription or not. While it’s important to note that he doesn’t have a hearing problem, he does tend to not listen, and sometimes it can be rather amusing.)
Doctor: “Now, breathe deeply.”
Husband: *does so*
Doctor: “Cough.”
Husband: “Clap?”
Doctor: “Cough.”
Me: “She said, ‘cough,’ dear.”
Husband: “Clap?” *claps*
(All three of us started laughing. The doctor admitted it made her day. I’ve teased him since about putting this online.)
Your Body Needs To Literally Eat Itself Before You Can Take A Break
Bosses & Owners, Canada, Doctor/Physician, Jerk, New Brunswick, Retail | Healthy Working | January 8, 2019
(I have Dermatomyositis. It’s a rather rare autoimmune disease, best simplified as: without medication, my immune system eats my muscle tissue. When the more worrying symptoms appear, my doctor has me go in for a rushed blood test — ten vials — first thing in the morning, and then tries to call me at work that afternoon after she gets the results. I am working at a store, on cash, ringing through customers, and I hear the service desk page the cash supervisor several times over the course of maybe a half-hour, telling her she has a call waiting on the line. I notice the frequency of the pages.)
Me: *thinking* “Wow, I hope she doesn’t have a family emergency.”
(At one point, the cash supervisor comes up to me while I’m in the middle of a transaction and tells me to turn my light off, then stands in front of my counter behind the customer to make sure no one else comes up to my till. Once the customer is rung through and out the door, she hands me a piece of paper with my doctor’s phone number and says I need to call her. My doctor wants to see me right away, which I explain to my supervisor, and she lets me go. I cab down to my doctor, and she tells me I most likely have Dermatomyositis — later confirmed by a muscle biopsy — gives me a prescription, and puts me on sick leave for six weeks, because she wants me to take it easy so that the damaged muscles can heal. All those times I had heard paging for my supervisor to pick up the phone over the course of a half-hour? That had been my doctor trying to get a hold of me, and it took a long time before my supervisor finally answered. Here’s roughly how the conversation went, according to my doctor
Doctor: “This is [Doctor], and I need to speak to [My Name].”
Supervisor: “Is this an emergency?”
Doctor: “I am a doctor wanting to speak to my patient. YES, it’s an emergency!”
Florida, Jerk, Middle School, Nurses, Patients, USA | Healthy | January 7, 2019
(At the end of seventh grade, I am sent home with a letter from the school nurse stating that my BMI is too high, I’m therefore overweight, and I need to be seen by my pediatrician. My pediatrician tells my mother that since I am extremely active, my diet is healthy, and my weight gain is obviously due to an impending growth spurt, to not worry about the weight for now. Over summer break I grow five inches taller. At this point, I’m looking rather scrawny, as it happens when children have large growth spurts. When school starts back up, I get called back into the school nurse’s office. She starts questioning me as to whether everything is all right at home, how is school, am I making friends, am I getting bullied, etc. She finally gets around to the point that she believes I have an eating disorder! I start laughing.)
Me: “Are you joking? I weigh 150 pounds! You said I was fat three months ago!”
School Nurse: “There is no way you weigh 150 pounds. You’ve obviously been starving yourself to get thin. It’s not healthy to do this to yourself.”
Me: “I’m a runner and play other sports. I grew five inches taller over the summer. I haven’t lost any weight. Got a scale? I’ll prove it.”
(I got on the scale and, lo and behold, I actually weighed 155 pounds. The school nurse thought there was something wrong with it and weighed herself. She weighed me again and realized that it was correct! She couldn’t resolve in her head that at 5’4” and 155 pounds I looked underweight due to my muscle mass versus body fat percentage. She called my mother, at which point my mother yelled at her to stopped harassing me about my weight or she was going to the principal over it.)
Awesome Workers, Doctor/Physician, Insurance, Maryland, Medical Office, Non-Dialogue, USA | Healthy | January 5, 2019
In the spring of 2000, I came down with a cold that lingered nearly two weeks, then got weird. I went to see the doctor and she ordered several tests to be done at the hospital next door to the office building.
It was there that I was told that one of the tests she wanted done — a pulse oximeter reading — required pre-approval from my insurance company, which would take about three days to go through the process.
When I told my doctor about that, she was furious. It was a fairly simple test, but her office did not have the necessary equipment. Once she had a break between patients, she marched over to the hospital and spoke to a friend who worked in the emergency department. She then brought my husband and me through the back hallways to her friend, who placed a clip that looked like a clothespin on my finger. In a couple of seconds, the nearby machine showed the necessary data and I was finished with the test in less than five minutes. I was never billed for it.
It turned out that I had pneumonia. I was sent home with the needed prescriptions and instructions. I was back to normal in a few days.
The next time I went to that doctor, she told me that the office had acquired their own equipment.
It’s now eighteen years later, and her office has several of them. I noticed this morning that you can buy one online for about the price of two fast-food hamburger dinners. And the insurance company had wanted three days before approving the procedure!
(A patient comes in for a follow-up. I check their insurance card for charges.)
Me: “It seems that you have a $25 charge. You can pay that in cash, check, or credit card.”
Patient: “I don’t have charges anymore.”
Me: “Oh, did you get a new insurance company?”
Patient: “No, I just don’t have charges anymore.”
Me: “Do you have a new card that reflects that change? If not, I’m required to collect your charge. Then, if it turns out you don’t have one, we will refund it to you.”
Patient: “No, I don’t have a new card. But President Obama says I don’t have to pay.”
Me: “The president told you that you don’t have to pay?”
Patient: “Yeah. He says that Americans get healthcare for free now.”
Me: “Oh, I understand now. However, I think you’ve misunderstood. The Healthcare Bill doesn’t eliminate charges except for preventative, and doesn’t make healthcare free. It just restructures some health insurance policy and such. And it hasn’t gone into effect yet. So, you still have a charge.”
(She reluctantly pays her charge.)
Patient: “Expect to hear from President Obama about this. And don’t expect any sympathy either when he gives you the chair.”
Bizarre, Dentist, Nevada, Patients, Silly, USA | Healthy | January 2, 2019
(I am getting my top two wisdom teeth removed and the dentist gives me two little pills to swallow in order to get me through the procedure. My father was to this dentist for the same thing about two weeks prior and he had some… interesting hallucinations from it. Now it is my turn. I do remember some of this, but it was retold to me by my wife several hours later after the drugs wore off. This occurs during the time I am in the waiting room until I sit down in the chair.)
Me: “I’m… really feeling it now.”
Wife: “Okay, just lay your head down on my shoulder. They said it should act pretty fast.”
Me: *waking back up a bit* “We almost got them.”
Wife: “Huh? You almost got who?”
Me: “The Smurfs… They’re going rogue… I’m having a war with the Smurfs…”
Wife: “Oh, really?”
Me: “Yeah… yeah… Had to take out Joker Smurf… He was putting down IED presents… A sniper got him… Saved all of us…”
Wife: “Okay, well, just be careful.”
Me: *waking back up again and finding myself shuffling with her help and the nurse* “Brainy… Brainy stole our Blackhawk… I got him with the LAW… Had to blow it up…”
Nurse: *laughing really hard* “What is going on?”
Me: “Smurfs attacked… Brainy stole a helicopter… Gargamel… Gargamel is behind it all… He got big… like a video game boss… Commander killed him with a lightning gun…”
(My wife and the nurse are laughing like crazy as I’m laid back into the chair and start to doze off. Suddenly I bolt upright and look out the window.)
Me: “OH, MY GOD! LOOK AT THAT TURKEY!”
(At this point the dentist has come in and I hear him laughing.)
Dentist: “Turkey? You mean that bush?”
Me: “NO! It’s HUGE! AND PURPLE!”
(I guess I passed back out at that point and they were able to get my teeth pulled with no problems. I remember the Smurf War and could write a book about it, but the turkey thing was new to me. If I ever have to get teeth pulled again, whatever they gave me is what I’d request again! My wife wishes she had recorded it all… So do I.)
Australia, Doctor/Physician, Lazy/Unhelpful, Medical Office, Non-Dialogue | Healthy | December 30, 2018
My partner was applying for a new job which required a drug test. He didn’t have a regular doctor as we had recently moved, so he chose the closest to our house. On entering the doctor’s office the doctor simply asked him, “Do you drink?” and, “Do you use drugs?”. My partner replied, “No,” and was sent home with the doctor’s report.
Needless to say, the workplace required a more comprehensive drug test to be carried out — one with at least a urine sample.
Australia, Doctor/Physician, Lazy/Unhelpful, Medical Office, Non-Dialogue | Healthy | December 30, 2018
My partner was applying for a new job which required a drug test. He didn’t have a regular doctor as we had recently moved, so he chose the closest to our house. On entering the doctor’s office the doctor simply asked him, “Do you drink?” and, “Do you use drugs?”. My partner replied, “No,” and was sent home with the doctor’s report.
Needless to say, the workplace required a more comprehensive drug test to be carried out — one with at least a urine sample.
Medical Office, North Carolina, Patients, Silly, Teenagers, USA | Healthy | December 29, 2018
(I am fifteen and skinny, and I keep losing weight, so I have to go to the doctor to be weighed once a month to prove I don’t have an eating disorder and that my ADD medication isn’t screwing up my metabolism. I suspect it IS the medication, but I really don’t want to be taken off it because it helps me enormously, so one day, I get the bright idea to hide sacks of pennies in my clothes to make myself heavier.)
Nurse: “Okay, just take off your jacket and shoes, and step onto the scale, please.”
(When I bend down to take off my shoes, one of the sacks of pennies falls out of my pant leg.)
Nurse: “Oh, what’s that?”
Me: “Um… pennies… because I’m going to the bank later. To turn them in. Yeah.”
Nurse: *still friendly but clearly not buying my bulls*** at all* “Riiight. Got any more?”
(Fortunately, my doctor just laughed and told me not to do it again. A week or so later, my dad went to the same doctor. While weighing him, the nurse told him to take his hand off the wall. My dad jokingly asked if she thought he was trying to cheat, and she told him the funny story of the girl who came in with her clothes full of pennies.)
England, Patients, Public Transport, Revolting, UK |
Healthy | December 28, 2018
I’m notorious for not really thinking before I speak. Some people like it because they can count on me telling the truth, but others hate the fact that I say inappropriate things sometimes.
This is pertinent when I’m on a national rail service train. I have just spent three hours with my dad in an Urgent Care drop-in centre because a relatively recent piercing I got became infected. My mum isn’t with us as she stayed in London while we went to Nottingham.
She calls me on the train to check how I am after my dad texted her before we were seen by a nurse. I tell her the whole story.
As I’m telling it, I start to notice people around me looking uncomfortable, and one man puts his food away. I realise that I’ve just described, in graphic detail, how there had been clear fluid and blood leaking from my ear, as well as how, when I took the piercing out, I lost my grip on the front of the earring and pulled the 3-mm ball through my piercing, making it bleed all the more. I quickly change tack to a more vanilla version of events.
To all the poor people who shared that train with me, I’m deeply sorry for subjecting you to that and putting you off your food. On the plus side, I caught the infection before it got really bad, so there’ll be no even worse stories for me to horrify strangers with.
Bizarre, Medical Office, Patients, USA | Healthy | December 27, 2018
(In the middle of a major snowstorm, my fiancé starts feeling incredibly under the weather. Not taking the risk, I get him to the doctor, taking an hour to drive a usual ten-minute drive because of road conditions. I decide to stay in the waiting room and read. It’s just me and the receptionist in the front when a man holding his arm oddly comes in.)
Man: “I’m here for an appointment.”
Receptionist: “Yes, are you…” *trails off and pales* “Uh…”
Man: “I’m [Man], here about my hand.”
Receptionist: “I’m sorry; it says here you cut your finger off?”
(I look up from my book, completely horrified, and now notice the man has a very bloody towel around his hand.)
Man: “I was cutting wood and missed. It’s safer to drive here than the hospital.”
Receptionist: “You need to go to the emergency room right now. I’m calling you an ambulance!”
Man: *turns to me* “She’s overreacting, right?”
Me: *notices he’s carrying a sandwich bag with a FINGER IN IT* “Absolutely not!”
(He kept protesting, but eventually got into the ambulance and left. I told my fiancé about it after the fact, but he’d thought it was a fever dream. The kicker? The doctor’s office was at the top of a hill, while the nearest hospital was maybe half a mile away in a very open area, much easier to get to in snow.)
(I am in the hospital, about to give birth to my son. They have been trying to induce me for three days since I am far past term, the baby is large, and it is time for him to come out. Each time we go in to get another round of the lovely stuff they put up your lady bits to try and start contractions, I have the same nurse. She is terribly mean and has a horrid bedside manner. My hubby and I are very non-confrontational people, so we just deal with it and don’t say anything. Fast forward to day three: my water finally breaks at midnight. We head to the hospital to be admitted. Since it is the night shift, we have a new nurse who is a wonderful girl. She gets me settled and set up with an IV. She ends up having to use a smaller gauge since my veins are sometimes a bit difficult, but it’s no problem. The day shift comes and Nurse Meanie is back. She is in a mood and is fuming that the night nurse used a size smaller gauge on my IV. She then spends the next several hours trying to redo it with a larger-gauge needle. She has my hand wrapped in hot towels for a couple hours to make the veins pop, with no luck. After five failed attempts this way, she takes to slapping the back of my hand to make the vein pop out better. My hubby has had to step out to grab something from home we had forgotten, so I am on my own. My hand is hurting quite a bit and she just keeps slapping and slapping.)
Me: “Can you please just stop? I have an IV and it seems to be okay. That really hurts me. Please just stop.”
Nurse: “No. They never should have done this gauge IV. I don’t know what these young nurses think they’re doing; this is absolutely wrong and I will be having a talk with them.”
(She keeps slapping my hand, and has tried the IV another three times. I am now in tears from the constant poking and the prolonged slapping.)
Me: “Okay, this is enough. Stop it and leave the IV alone!”
Nurse: “No, I have to do this. This gauge is not large enough to administer the meds you need. I have to do it. You’re in labor; you can deal with a few needle pricks.”
(I am now full-on crying, and any sense of being nice is completely gone.)
Me: “That’s it! We are done with this. This IV is fine and I will not allow this to continue!”
(I pull my hand away and she tries to grab it back. I pull it close to my chest and glare at her as best I can. She is more than angry and leaves the room. My doctor comes in a few minutes later to check how I am progressing. Nurse Meanie comes in a moment later and proceeds to loudly explain how incompetent the night nurse was at giving me an IV, and how she has been trying all morning to fix it. She shoots me a look and then tells him that I have been incredibly difficult and refused to allow her to replace the IV. She has the smuggest look on her face and smiles at me, all sickly-sweet. The doctor looks at her as though she’s gone mad. He shakes his head.)
Doctor: “There is nothing wrong with that gauge of IV. I would have recommended the same since her veins are hard to find. I don’t blame her for refusing if you have been trying for hours. There is no problem here.”
(Nurse Meanie’s face looked so angry and embarrassed. She opened her mouth to speak and then shut it. And then she stormed out of the room. The doc turned to me and I just said, “Thank You!” He shook his head and said that he would make sure a different nurse was assigned to me from there on out. Thank goodness.)
California, Holidays, Hospital, Inspirational, Nurses, USA | Healthy Right | December 24, 2018
(It is just before Christmas and my son’s prescription needs to be refilled. The office gets the prescription written in a timely manner, but then my father is hospitalized. I spend the week bouncing back and forth between the hospital and getting our house ready to move him in. Finally, at the end of the week, I get everything settled so I can run over and pick up my son’s prescription so it can be refilled before it runs out over the holiday. Unfortunately, I arrive ten minutes after the office closes for the holiday weekend. I’m sitting on the curb in the parking lot… exhausted, overwhelmed, and feeling like a complete failure.)
Nurse: “Are you okay?”
Me: “I screwed up. I was supposed to pick up my son’s refill this week so he wouldn’t run out over the holiday. “
Nurse: “Did anyone call you?”
Me: “Yes. I’ve just been in the hospital with my dad all week, and I finally was able to get over here. I forgot the holiday hours. It’s my fault.”
Nurse: “It’s a good thing I came out the front. I usually leave by the back door. Let’s go get his prescription slip.”
(The nurse unlocks the door, takes me inside, and signs over the prescription.)
Me: *still a bit teary* “You are the first thing that has gone right for us all week. I’m sorry I kept you late.”
Nurse: “I’m glad you caught me. Merry Christmas.”
(A heartfelt thank-you to healthcare workers. You do not get the credit you deserve
Ignoring & Inattentive, Jerk, Las Vegas, Nevada, Pets & Animals, USA, Vet | Healthy | December 24, 2018
(I have worked at a veterinarian office as a receptionist for the last ten years and know how to read people pretty well. At this particular practice, pets that are getting procedures done are scheduled to be dropped off no later than 8:30 am. This means that by the time I come in at 9:00 am, all the procedure pets are already at the office. The first thing I do is check the schedule to see what appointments are due to come in. A husband and wife come into the office looking visibly distressed. The husband is holding a bundle of towels in his arms very protectively. This is common for people who are coming in with very sick or old pets. I motion for them to come over to my desk.)
Me: “What’s going on there?”
Husband: “This is [Dog].”
(He looks like he is about to cry and doesn’t elaborate the reason for his visit. I remember from looking at the schedule that there is a pet by the same name due to come in to get euthanized. The office has a very strict euthanasia policy. The doctor must examine the pet prior to the procedure, and if the pet appears healthy we will not euthanize. I can partially see the pet wrapped in the towels and can tell that it matches the breed due to come in, but looks it to be healthy. I make a note in the chart so the doctor knows what he is getting into when he does the exam. I motion for them to follow me into the room we leave open for pets that are getting put to sleep.)
Wife: “[Doctor] said we can wait in the office until the procedure is over.” *sniffing into a tissue*
Me: “You can stay as long as you like; there is no rush. If you like you can even stay in the room with her. Let me just get you to fill out the forms, and I will let the doctor know you are here.”
Wife: “We already filled these out.” *barks at me without looking at the forms*
Me: “Okay, let me check your account and see if I can find them.”
(I check the account, and I don’t see any signed euthanasia forms.)
Me: “I am so sorry, but I was unable to find the signed forms. Do you mind filling them out again for me?”
Wife: “Fine.” *goes to sign forms again without looking at them*
Husband: “EUTHANASIA! WHAT THE F***?! [Dog] is here for a [drop-off procedure]!”
Wife: “WHAT?! OH, MY GOD! WHAT THE H*** WERE YOU THINKING?! WHAT IF I SIGNED THAT?! YOU WOULD HAVE KILLED MY DOG!”
Me: “I am so sorry. It was an honest mistake, but don’t worry; we never would have euthanized your pet. [Doctor] always does an exam…”
Wife: “NO! You tried to kill my puppy!”
(Both husband and wife left the room, all the while yelling that I tried to kill their dog to all the other clients in the waiting room. I went straight to the office manager and let her know what happened. I let her know that I didn’t know that there were two dogs that have the same name and breed due to come in on the same day, as well as having a drop-off procedure come in later then is required. I admitted that I didn’t ask the client’s name and that was my mistake. My office manager agrees that it was an honest mistake and anyone would have made the same one. Later an agent from the Better Business Bureau called and took my statement about the incident, and I never heard anything about it again, nor did those clients ever come back.)
England, Hospital, London, Patients, Silly, UK | Healthy | December 22, 2018
(I am in the hospital, having an operation on my hand that requires me to be under general anaesthetic. I am fourteen years old and have previously had two generals, so I know I react well, if very strangely. The anaesthetist is prepping me for surgery, with my dad beside me.)
Anaesthetist: “Okay, now the next drug I’m going to give you is this [medicine], which [does something I now can’t remember]. Okay?”
Me: *already a little bit drugged up and very sluggishly cheerful* “Okay!”
Anaesthetist: *barely started administering the medicine* “Right, so, adults often say that it feels like you’ve had a little drink–”
Anaesthetist: *trying not to laugh* “Yes, sweetheart, it does that sometimes. I always hear that it’s a bit like having alcohol from the adults, and some people say that it makes them feel very happy.”
Me: “It feels like I’ve had alcohol or something!”
Anaesthetist: “There she goes!”
Me: “And I feel really happy! Did you give me something?”
Anaesthetist: “I’m going to put you to sleep now, sweetheart, okay?”
Me: “Okay! See you in a bit! I like your hat!”
(Out like a light. I apologised to the anaesthetist afterward, while still a bit drugged, and asked where his hat was when he came to tell me that I’d made his day. He’d never been wearing one.)
Jerk, Medical Office, Patients, San Antonio, Texas, USA | Healthy | December 22, 2018
(I work in a clinic that has regular patients who have treatment three times a week, sitting side by side each treatment. We are very short-handed today and I have the section where [Patient #1 ], who is very demanding, is located. She wants to get off treatment early, at 1:00. However, right before [Patient #1 ]’s turn, [Patient #2 ] begins to have a heart attack. As the rest of staff is on break, three other nurses and I immediately begin to perform CPR and attend him.)
Patient #1 : “[My Name], are you still going to take me off treatment at one?”
Me: *obviously doing compressions* “Right now is not a good time; I’ll get to you when I can.”
Patient #1 : “Well, could you get someone else to get me off treatment, then? Is it so important you need four people there? Where is everyone else?”
(The other nurses and I continue to perform CPR. As one nurse is talking to the 911 operator, [Patient #1 ] starts bothering the nurse.)
Patient #1 : “[Nurse], can you take me off treatment? Hello? Are you listening to me?”
(She repeats herself, getting louder and louder each time, but we continue to tell her we’ll get to her when we can. Finally, paramedics arrive for [Patient #2 ]. After paramedics take [Patient #2 ], we are finally able to return to our other patients. All the other staff who were on break are returning now. I am finally able to get to [Patient #1 ].)
Patient #1 : *two-faced* “Well, you sure know how to make me late! Is [Patient #2 ] okay? I was so worried about him! Did you know his kids were going to visit him this weekend?”
(She continued to tell me all his kids’ business as if nothing had happened. I quietly just took her off treatment because I was so disgusted someone could be so concerned with herself despite the fact that he could’ve died. Thankfully, he is doing well since we acted quickly
Doctor/Physician, Great Stuff, Insurance, Lazy/Unhelpful, Medical Office, USA | Healthy | December 21, 2018
(I’ve recently had to change my health insurance, and I’m still getting used to its quirks. I realize that one of my medications can’t be refilled on this insurance without a Prior Authorization — “PA.” Basically, the insurance wants my doctor to formally request that I be allowed to take it, because it’s a name brand that’s relatively expensive. My doctor sends the PA request in a few days before I have an appointment with him, and I don’t hear much else about it until I go into the office, where my doctor seems irritated.)
Doctor: “So, I wrote a letter to your insurance company for the PA. Actually, I wrote them two letters. They won’t fill your prescription.”
Me: “What? I thought the point of the PA was so they’d fill ones they normally wouldn’t?”
Doctor: “Generally, but sometimes they deny the requests because they want you to try a generic first. When I sent the first letter, they replied with a denial and said that you were required to at least try [Generic #1 ] or [Generic #2 ]. The problem is, they contain [certain progestin], which interacts with testosterone.”
Me: “Which is what I’m taking [Medication] for in the first place?”
Doctor: “Yes! So, in my second letter, I told them that if they couldn’t approve [Medication], I needed anything from a long list I gave them, but specifically any variation that did not include [certain progestin]. And they absolutely will not budge. They sent me a list of more options, and every single one of them contains it.”
Me: “Um. Okay. What does that mean?”
Doctor: *looking like he wants to kill someone* “It means your insurance company won’t let you take any medication except for the kind that will only make your problems worse.”
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