Food for the body and soul

Why Nurses Should Rule The World
Adorable Children, Medical Office, Nurses | Right | October 29, 2012
(My five-year-old son has received a serious injury to his eye. After a pediatrician recommends us to an eye doctor, we are referred to a specialist that works out of a university two hours away from home.)

Nurse: “These are all the contact numbers you should need. I also went online for some directions, and called ahead to let them know it should only be a few hours.”

Son: “I don’t want to.”

Nurse: “What’s the matter?”

Son: *visibly getting upset* “I’m scared.”

Nurse: “But you’ve been so brave this whole time! How about this: if you go see the new doctor, I’ll give you my phone number and you can call me if you get too upset, okay?”

(The nurse writes down her work extension and cell phone number on a piece of paper and adds it to my paperwork, insisting that I feel free to call if I have any problems or questions. My son stays calm all the way to the university and through the appointment with the specialist until we’re told he’s going to need surgery. Crying and upset, he begs me to call the nurse from the clinic.)

Me: *on the phone* “I’m so sorry to bother you, I know you’re still working, but he’s really upset and asked to talk to you.”

(I put the phone on speakerphone so my son, crying on the exam table, can hear.)

Nurse: “Hey, buddy! What’s wrong?”

Son: *crying* “The doctor here wants to give me surgery!”

Nurse: “There’s nothing wrong with that. It’ll make your eye all better. You’ll be able to see again, like we talked about.”

Son: “But I’m scared! It’s going to hurt!”

Nurse: “Of course it’s not going to hurt. That nice doctor wouldn’t hurt you!”

Son: “Have you been given surgeries?”

Nurse: “Yeah, kiddo, a few.”

Son: “And you came back to life?”

Nurse: “Every single time.”

Son: “Promise?”

Nurse: “Swear.”

(My son has calmed down considerably throughout the conversation, and there’s not a dry eye in the room.)

Son: “Okay…”

Nurse: “See? I knew you were brave.”

Son: “Thank you! Love you!”

Nurse: *laughing* “Love you, too.”

(I thanked the nurse a thousand times, and she insisted I call her ASAP to let her know how the surgery went. Later that day, she texted us a picture of herself and her family with a ‘GET WELL SOON’ sign they made for my son!)

An Anti-Depressing Turn Of Events
Awesome, Editors' Choice, Employees, Health & Body, Inspirational | Healthy Right | April 22, 2016
(This happened during what was one of the worst times in my life. I’ve just transferred to a new college and it is a rough transition. I am lonely, self-conscious, have about a million doubts about myself and my life. My anxiety has gotten so bad that I am literally sobbing in the doctor’s office just by attempting to discuss it with him. This man has been my whole family’s doctor for most of my life.)

Doctor: “I know you’re reluctant to try medication, a lot of people are, but sometimes it’s just brain chemistry. And seeing you here like this, hearing that you’ve already tried therapy, I just want to help you find something that will help you.”

Me: “I just don’t want that to mean that there’s something wrong with me.”

Doctor: “That’s not what this means. It means that you’re doing what you need to do in order to live a happy, healthy life. And if it doesn’t work for you, you can stop whenever you want. Look, there’s this new anti-depressant that’s still in trial stages but it’s doing really well and has minimal side effects. How about I give you some of the free samples and you just try it out?”

(I eventually, reluctantly, agreed to this. As I left, I was handed a cardboard box, definitely bigger than I’d anticipated for just a few free samples. It turned out that my doctor had given me ten bottles of the stuff, all free samples, so that I would have enough that I could take back to college with me if I decided to use it, plus some free samples of an allergy spray that he knew I sometimes had trouble affording, and a prescription for another anti-depressant just in case this one didn’t work for me. This doctor honestly saved me. I took those anti-depressants for just about a year and they worked. I don’t take them anymore; I’ve changed enough in mind and body and lifestyle that I don’t need them now. But I never would have gotten to this point without them. My doctor took the time and effort to think of me as a person as well as a patient and went the extra mile to make sure I’d be ok. THANK YOU. This, to me, is what all doctors should strive to be.)

A Friendly Bill Of Health
Editors' Choice, Hall of Fame, Inspirational, Kind Strangers, Money, Pets & Animals | Healthy | April 5, 2016
(When I was 19 I had just moved into my first apartment. I got a kitten from a friend’s cat that had kittens. I suffered from severe (suicidal) depression at the time, barely leaving the house or doing anything. Once I had a kitten to care for, I had a lot more motivation to care for myself. It was a huge step in getting myself into therapy and recovering. No matter how bad things got, I always had my baby kitty who always loved me. She lives with me for 18 years in reasonably good health but eventually, her kidneys give out and it is her time. Unfortunately, I have just lost my job and we are pretty broke. As we are long time, reliable clients of the vet, they agree to let us pay in installments. I sell some crafts I make online so I make social media posts promoting my craft site to help cover the costs of my baby kitty’s euthanasia and cremation. About a week later of stressful, sad job-hunting and desperate crafting, I get a phone call from the vet

Vet: “I have some news for you.”

Me: *confused* “Okay…”

Vet: “Someone called in and anonymously paid your bill.”

Me: “What…?”

Vet: “They made us swear to keep it anonymous, but your entire vet bill has been cleared up. You don’t have to worry about it anymore.”

Me: *sobbing uncontrollably*

(I don’t think I will ever be able to thank that anonymous donor enough. My kitty was a literal lifesaver. Losing her (even after having her for 18 years) was crushing to me. I worried the stress was going to push me back into the depression again, but this act of kindness brought me back. Thank you.)

A-Pee-l For An Appointment
Health & Body, Hospital, Oregon, USA | Healthy Right | February 21, 2011
(Some of the exams we schedule require that a patient have a full bladder at the time of the exam in order to get the appropriate images.)

Caller: “Hi, I was hoping you might have an opening for an OB ultrasound this afternoon?”

Me: “I’m sorry, the schedule is actually very full today. I could get her in tomorrow afternoon, if you’d like?”

Caller: “No, that’s okay. She’s just here now with a full bladder and we didn’t want to waste it.”

Zombies Need Healthcare Too
Doctor/Physician, Health & Body, Indiana, USA, Wordplay, Zombies | Healthy Right | December 30, 2010
(I am on the phone.)

Me: “Dermatology. How may I help you?”

Patient: “Hi, I just had an autopsy done. I’d like to know my results.

Sadly Wasn’t Born Yesterday, Part 2
Health & Body, Hospital, Parents/Guardians, Texas, USA | Healthy Right | November 20, 2010
Me: “Thank you for calling [Hospital]. How may I help you?”

Caller: “Yeah. I had a baby at your hospital about a week ago, and when I was discharged I got a lot of papers and some samples. One of the papers says something about a PKU test.”

Me: “Yes, ma’am. How can I help you with that?”

Caller: “Well, it says on this paper that I need to bring my ‘new arrival’ to registration and they would help me get the PKU test done. I want you to know that I have looked all through the papers and stuff you gave me and I can’t find anything marked ‘new arrival.’ What is this ‘new arrival’ I am supposed to bring with me when I come in?”

Me: “Ma’am, that would be your infant child… Your new baby.”

Caller: “Oh, my freaking God! If you mean ‘new baby’ then write ‘new baby’! Not everyone understands this hospital medical jargon!”

In(tentional) Sickness And In Health
British Columbia, Canada, Editors' Choice, Emergency Services, Health & Body, Spouses & Partners, Vancouver | Healthy Right | March 14, 2010
(We respond to an unconscious diabetic. While my partner is treating the patient, I am asking the wife some questions.)

Me: “So, is your husband on any medications?”

(She lists the medications her husband is on, including insulin.)

Me: “And has he been compliant with those medications lately?”

Wife: “Nope.”

Me: “Do you know why not?”

Wife: “Well, we had a big fight last week, so I hid all his meds. He hasn’t found them yet.”

In(tentional) Sickness And In Health
British Columbia, Canada, Editors' Choice, Emergency Services, Health & Body, Spouses & Partners, Vancouver | Healthy Right | March 14, 2010
(We respond to an unconscious diabetic. While my partner is treating the patient, I am asking the wife some questions.)

Me: “So, is your husband on any medications?”

(She lists the medications her husband is on, including insulin.)

Me: “And has he been compliant with those medications lately?”

Wife: “Nope.”

Me: “Do you know why not?”

Wife: “Well, we had a big fight last week, so I hid all his meds. He hasn’t found them yet.”

Totally Plastered
Editors' Choice, Health & Body, Hospital, Ignoring & Inattentive, Stupid, USA | Healthy Right | October 30, 2009
Me: “All right, your cast is on nice and secure. It should heal within four to six weeks.”

Patient: “Really? Only four to six minutes?”

Me: “No, four to six weeks.”

Patient: “Okay, four to six minutes.”

Me: “Sir, it’s impossible for it to heal within four to six minutes. It takes about four to six weeks.”

Patient: “Oh, all right.”

(I turn around to fill out his form. When I turn back around, he has taken off his cast.)

Me: “Sir, why did you take off your cast?!”

Patient: “Well, you said it heals within four to six minutes, but you said it was too short. I waited seven minutes… but it still hurts.”

Me: “Sir, your arm is still broken. Four to six weeks is around a month and a half.”

Patient: “Well, why didn’t you tell me that in the first place?! A month and a half is five weeks! Why did you say four to six minutes?”

Me: “I never said…” *I pause and compose myself* “…Okay, nevermind. Let’s put on a new cast.”

Patient: “Oooh! Can I have a pink one?

Loosely Based On A True Story
Dentist, Health & Body, USA | Healthy Right | October 28, 2009
Patient: “I think there’s something wrong with my tooth.”

Me: “Can you describe the problem?”

Patient: “Well, I think it’s loose.”

(The patient suddenly spits his tooth onto the counter in front of me.)

Me: “Yes… Yes, I think you’re right.”

They Call Me Doctor DIY
Call Center, Dentist, Doctor/Physician, Editors' Choice, Funny | Healthy Right | October 22, 2009
(We sell dental surgical products and sometimes have to give instructions on their usage. A doctor calls in from the operating room and has me on speakerphone while they’re operating on a patient, who may or may not be under anesthesia.)

Doctor: “The screw is not going in. Which way do I turn it?”

Me: “Clockwise.”

Doctor: “Clockwise from above or below?”

Me: “If you are looking at the head of the screw, then clockwise… to the right.”

Doctor: “What do you mean to the right? Move the wrench to the right?”

Me: “As the screw turns, and you are looking at the head, the top part will go to the right.”

Doctor: “Okay, I think I got it.”

Me: “Good. Righty tighty, lefty loosey.”

Doctor: “What was that?”

Me: “Uh, righty tighty, lefty loosey? That’s one way to remember. You go to the right to tighten, and the left to loosen.”

Doctor: “Oh, I see. Righty tighty, lefty loosey!” *noise of wrench turning* “Righty tighty, lefty loosey. It’s working!”

Me: “Great. All finished?”

(The doctor suddenly speaks up much louder than before. It’s clear they’re not talking to me.)

Doctor: “You’re all done then!”

Patient: *in the distance* “Uh, thank you, doctor.”

If The Zits Don’t Kill You, The Angst Will
Funny, Health & Body, Medical Office, Stupid, Teenagers, USA | Healthy Right | October 6, 2009
Me: Hello this is [Doctor’s Office]. How may I help you?”

Caller: “Help! I’ve sprouted a nipple on my forehead!”

(From the caller’s voice, I could tell that it was a female teenager.)

Me: “Excuse me? If this is a prank, I can report you–”

Caller: “No, this is not a prank! This morning I got up, and there was this huge, red lump on my forehead… and now I’ve poked it and this milk is coming out!”

Me: “Hon, that’s a pimple, not a nipple.”

Caller: “Oh…” *gasps* “Is it deadly?”

Getting On Your Nerves
Dentist, Funny, Health & Body, USA | Healthy Right | September 22, 2009
(I am a dentist about to give a patient a shot of local anesthetic).

Patient: “I hate needles. Will this hurt?”

Me: “Just concentrate on taking nice, deep breaths. It’ll be over before you know it.”

Patient: “Could you please tell me when you’re ready to give the shot? I need to know!”

Me: “Sure. I’ll give it on the count of three. Ready? One, two–”

Patient: *screams* “You’re killing me! It hurts so much!”

Me: “I haven’t actually given you the shot yet.”

Patient: “Oh. Well, um, I was just practicing for when you did

We Want Your Braaaiiins
Health & Body, Hospital, Math & Science, USA | Healthy Right | September 16, 2009
(A subject is speaking with me about a sleep-study we were doing.)

Subject: “So, I’ll just have to go to sleep for the study, right?”

Me:: “That’s correct. We’re just using those scanning machines to test brain function during REM sleep.”

Subject: *suddenly fearful* “You expect me to sleep with those machines cutting into my brain?!”

Less Twilight, More Daylight
Bizarre, Health & Body, Hospital, USA | Healthy Right | September 1, 2009
Me: “Hi, this is anesthesia. How can I help you?”

Caller: “This is the blood bank, right?”

Me: “No, this is anesthesia.”

Caller: “That’s the same thing, right?”

Me: “Not really.”

Caller: “Well, what is anesthesia?”

Me: “The stuff that puts you to sleep before surgery.”

Caller: “Well who cares about that crap!”

Me: “People who need surgery?”

Caller: “No! You know what they need? BLOOD!”

Me: “Okay… but you still have the wrong number.”

Caller: “Vampires need blood! You’re not a vampire because you don’t need blood! Humans don’t need blood!”

Me: “Sir, humans need blood just as much as a vampire.”

Caller: “Wait, so humans are vampires?”

Me: “No, they just need–”

Caller: “Holy f***! I’M A VAMPIRE! You just made my day!”

Me: “Well, no–”

Caller: “Thank you sooo much!” *click*

That Is ‘Pretty’ Awesome
Adorable Children, Australia, Awesome, Editors' Choice, Hall of Fame, Health & Body, Inspirational, Melbourne, Photography Studio, Victoria | Healthy Related Right | August 15, 2009
(I am a photographer running a studio in the inner city. We are well known for our children’s portraits, and we range from high-end portraits for modelling jobs to fun sibling photos and birth announcements. We do a bit of everything; as such, we are extremely busy, and it states on our website that we do not accept walk-ins. We are usually booked up six months in advance. One day, ten minutes before closing, a mum walks in with a young girl around six or seven behind her. I internally groan.)

Mother: “Hello. I know you’re closing soon, but I have a special favour to ask.”

(At this point the little girl peeks around her mother’s legs and I’m lost for words. Under her thick winter coat and hat, she is skeletally thin with huge dark circles under her eyes. From what I can tell, she has no hair, and a tube taped to her cheek that feeds into her nose. It is immediately clear this kid is very, very sick.)

Mother: *near tears* “My daughter saw one of your photos taped to the wall at the hospital. She REALLY loves unicorns and the photo had a girl photo-shopped onto a horse. I know you’re booked up, and it’s months before the next appointment, but…”

(At this point she actually starts crying. I realise that our next available appointment is probably way too far away for this particular kid. The little girl squeezes her mother’s hand. I am a very big dude, covered in tattoos and a beard, but I’m not ashamed to say I needed a minute before I spoke.)

Me: “Aww, that’s just for regular customers! I’ve been waiting all day to take a photo of someone as beautiful as you! What’s your name, sweetheart?”

(I lock the front door and spend the next three hours taking photos of this kid in every princess costume I have in my closet. She is the sweetest, most well-behaved kid I have ever worked with. Once we’re done, she curls up on the couch in my office and falls asleep while I load up the photos for her mum to see and choose the ones she likes best and ask her what kind of retouching she’d like done. She’s adamant that I leave her daughter as is — apparently, the little girl has been worried for the past month that she is no longer “pretty.”)

Me: “All right, so we’ve settled on these. I can have them edited and all finished in two days. If you give me your email I can send you the link to the website and the password to download them when they’re ready.”

(The mother thanks me over and over and comes up front, carrying her sleeping daughter, and holds out her credit card.)

Me: “Nope. No way.”

Mother: “Please, I insist. You stayed open so late and your shoots are listed for [amount] online. Please at least charge me that.

Me: “Absolutely not. I am not taking money for this. No way in h***.”

(A few days later I send the link through and hear nothing. I see she’s downloaded the photos and I think nothing of it, hoping my sweet little friend loved her photos. Almost six months later I’m once again closing up when a very familiar face pops up at my window, grinning and waving frantically.)

Me: *throwing open the door* “Hey, you!”

Little Girl: “Hi! I’m better! Look, I’m better!”

(Sure enough, she’d put on some weight, was flushed and pink, and had a fine fuzz of hair over her head. Her mother was a few steps behind her, grinning. She once again tried to force an envelope full of money into my hand, and again I refused. She got frustrated and eventually in her exasperation said, “at least let us take you to dinner!” which I happily accepted. Seven years later that photo of a sick little girl astride a giant pink unicorn is in a frame in my lounge room. My now-step-daughter groans every time I point it out to the friends she brings hom

The CSR Of Delphi
Books & Reading, Bookstore, Health & Body, Impossible Demands, USA | Healthy Right | August 5, 2009
Me: “Good evening, thank you for calling [Bookstore]. How may I help you?”

Caller: “My husband is going in for a CAT scan, and he’s kind of claustrophobic. I was wondering what kind of equipment they use?”

Me: “I’m sorry, ma’am, I really don’t have that kind of information. Maybe if you called your doctor?”

Caller: “It’s nine o’clock on a Saturday night! My doctor’s office is closed, duh! That’s why I’m asking you!”

Me: “I’m sorry, but we really don’t have that information.”

Caller: “Well, you have books, don’t you? Why don’t you just go and look it up in a book?”

Me: “Ma’am, we do have a small selection of home reference medical books, but I can’t look it up for you.”

Caller: “Well, you have an intercom, don’t you? Why don’t you just page a doctor and ask him to come to the phone and talk to me?”

Me: “I’m sorry, ma’am. We really aren’t allowed to do that sort of thing.”

Caller: “Well, can you at least connect me with the information desk, or is that too much to ask?!”

Me: “This is the information desk.”

Caller: “Well, a fat lot of good you are!” *click*

On The Bright Side, There Are Worse Orifices
Funny, Health & Body, Pharmacy, Stupid, USA | Healthy Right | July 15, 2009
Me: “[Pharmacy], how can I help you?”

Customer: “Yeah, your medicine is defective.”

Me: “Sir, why don’t I get your information so I can take a look at your profile.”

Customer: *gives his name and date of birth*

Me: “I see that the last prescriptions you filled were antibiotics and drops for your ear infection. Are your symptoms still bothering you?”

Customer: “Yes, and how the h*** do you expect me to fit this giant pill in my ear?”

Me: “Sir, that’s an antibiotic tablet. It’s meant to be taken orally.”

Pint-Sized Purification
Funny, Impossible Demands, Medical Office, Medication, USA | Healthy Right | June 17, 2009
Caller: “Hi, do you have any doctors that prescribe detox drugs?”

Me: “No, we don’t provide that service.”

Caller: “How do you know? You have lots of doctors. How do you know?!”

Me: “We don’t specialize in addiction treatment. Our doctors aren’t that type of practitioner.”

Caller: “Why?! What if I need them to be?”

Me: “Well, then you would have to call another office.”

Caller: “What kind of doctors don’t prescribe detox meds?!”

Me: “Pediatricians…”

Caller: “Oh!” *hangs up phone*

The Flesh Is Bright But The Mind Is Dimming
Health & Body, Hospital, Stupid, USA | Healthy Right | June 8, 2009
Me: “Okay, sir, just a few X-rays and we’ll be done.”

Patient: “Please make it quick. I don’t want to glow when I leave!”

Me: “No, sir, I promise you won’t glow. That’s just an X-ray joke.”

Patient: “It’s dark out! I can’t glow or I’ll be seen!”

Me: “Sir, I swear you will not glow.”

Patient: “NO GLOOOWWWIINNG!”

Me: *gives up* “The glow afterward is so faint, no one will ever see it.”

Patient: “Oh… okay, then. Proceed…”