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10-11-2021
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#821
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
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Juiced Up On Idiocy
Hospital, New Jersey, USA | Healthy | November 6, 2017
(I’m a nurse working on a medical-surgical floor. One night, I am assigned to a certain patient who is known to be extremely difficult, and honestly, a bit of an idiot. He is very uncooperative, and won’t even let us put an IV in him. He has a mess of medical problems, particularly uncontrolled diabetes. We check all diabetics’ blood sugar levels throughout the day in order to control their levels with insulin shots.)
Me: “Good morning. I have to check your blood sugar.”
Patient: “Whatever.”
(I check the level and it’s shockingly low. A normal blood sugar level is 60 – 120. His is 40.)
Me: “Sir, your sugar is very low. Let me get you some juice to boost it up.”
Patient: “I can’t drink juice. I’m diabetic.”
Me: “Yes, but in this case, juice will help boost your sugar quickly. We don’t want it to drop any lower. Lemme get you orange juice, okay?”
Patient: “Fine.”
Me: *comes back later with a cup of OJ* “Here.”
Patient: “I don’t want that.”
Me: “Sir, I just told you that you need to take some juice for your sugar.”
Patient: “I don’t like OJ.”
Me: *a little annoyed that he didn’t tell me so in the first place* “All right. What will you take?”
Patient: *after a few minutes thinking* “I want apple juice.”
Me: “Fine.” *leaves and comes back with apple juice* “Here. Drink this.”
Patient: “I don’t want that.”
Me: *at this point, I’m in complete disbelief* “Sir, you just told me you would drink if I got you apple juice instead of OJ!”
Patient: “I’m diabetic. I can’t drink juice.”
Me: “But your sugar is low and we really need to boost it up. It’s dangerous to have low blood sugar.”
Patient: *getting angry* “You can’t force me to do what I don’t wanna do! Don’t try to trick me into taking that juice! I don’t even like apple juice!”
(At this point, I’m about ready to throw the juice in his face. I leave the room just as the doctor passes by with some surgical students, asking what’s up. I explain the situation to the doctor.)
Doctor: “Let us talk to him.” *takes the juice from me and walks in with the students*
(I leave to take care of another patient. Five minutes later, I return to see the students coming out of the room one by one, all of them shaking their heads and chuckling. Finally the doctor comes out and I ask him if he took the juice.)
Doctor: *shakes his head* “That man is an absolute idiot. Just make sure he gets breakfast. If he passes out, let us know.”
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10-11-2021
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#822
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
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A Cereal Snacker
Hospital, New Jersey, USA | Healthy | November 6, 2017
(I’m a hospital nurse. In my experience, some patients tend to see the hospital as some sort of medical hotel, where they’re allowed to ask for whatever they like whenever they like just because they’re sick.)
Patient: *at two in the morning, at the other end of the unit* “HEY! HEY! SOMEBODY HELP ME OUT!”
Me: *coming in, resisting the urge to smack him for waking up the d*** unit instead of just using his call bell* “Yes, sir, how can I help you?”
Patient: “I want cereal.”
Me: *utter disbelief* “Sir, it’s two in the morning. We don’t have any cereal.”
Patient: “Then go to the kitchen and get me some cereal.”
Me: “The kitchen is closed and won’t open until morning. You’ll have to wait until breakfast.”
Patient: “But I’m hungry now!”
(Keep in mind that this patient has a history of uncontrolled diabetes and has even lost a foot. He usually keeps a stash of food in his room against our advice, and his blood sugar is always extremely high due to snacking and refusing medications. We always try to limit his snacks to better control his sugar.)
Me: “Sir, you already had your dinner and your snack for tonight. You need to wait until morning. We don’t have any more snacks for you.”
Patient: “This is the worst hospital ever. First you try to poison me with your whacked drugs and then you wanna starve me all night long? Why can’t you give me any cereal?”
Me: *already past my limit and trying to keep an even tone* “Because this is a hospital, not a hotel. I’m not your maid; I’m your nurse. I’m not here to enable your bad habits and give you whatever you want just because you want it. I’m here to help you maintain your health. But you’ve been uncooperative, rude, and downright disrespectful. You don’t like how things are here? You have the right to refuse. And you have the right to leave. But you can guarantee that you will be back. And you keep heading down this path, you can also bet that you’re gonna have more problems, too.”
Patient: “…”
Me: “…”
Patient: “…I’ll go to sleep and wait for breakfast, then.”
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10-11-2021
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#823
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
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Pink Eye To Your Red Face
British Columbia, Canada, College & University, Medical Office | Healthy | November 6, 2017
(I’m in my second year of university, working part time and in full courses for science with labs. I don’t exactly have free time at convenient hours, so I decide to go to the doctor on campus to confirm my suspicion. They ask me to fill out a form covering the basics, including pregnancy, STDs, allergies, and a list of symptoms. I make it quite clear what my issue is.)
Doctor: “Hello, [My Name]. How are you feeling?”
Me: “Not bad.”
Doctor: “Do you need a pregnancy test?”
Me: “Uh… no.”
Doctor: “Well, we can screen for STDs. It will take about a week to get results back.”
Me: “That’s… that’s not what I came in for.”
Doctor: “Oh.” *looks at chart* “Why are you here, then?”
Me: *points to my swollen closed eye and slightly swollen face* “I think I have pink eye?”
(I don’t really know how he missed it, but he wrote me the prescription for antibiotics and I went on my way.)
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10-11-2021
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#824
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
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The Situation Is Agonizingly Fluid
Medical Office, Non-Dialogue, Pennsylvania, USA | Healthy | November 5, 2017
I had some issues with ovarian cysts when I was in high school, so I had to go in for a pelvic ultrasound. In the instructions we received prior the appointment I was told I needed to drink 32 oz of water before coming in so that my bladder would be full, which helps them to get better images. Now, I was 15 and very skinny. I had just gone through a growth spurt and at 5’5″ I weighed in around 100 pounds. I drank the water and immediately had to pee; I looked down, my pelvic area was bulging already. This was 10 minutes after I drank the water, right as we were leaving, and it was a 30 minute drive to the office.
Needless to say, that drive, through a bumpy, uneven construction site, was miserable. I was in such physical pain by the time we got to the doctor that I was in tears sitting in the waiting room. When I finally got called back to the ultrasound room and I lay down on the table, the ultrasound tech gave my visibly full bladder, by this point halfway to a pregnant belly, a bit of a side eye, but continued with her explanation of the procedure. I heard none of this, as all of my energy and focus were tied up in not urinating all over that table.
She begins the ultrasound, poking at the watery skin ball that is my pelvis, until after a few moments she stops. She can’t see anything. There’s too much liquid.
I ask her what to do and she tells me that I need to go to the bathroom (which was luckily adjacent to the exam room) and “pee a little, then stop” so that there would be a good amount of liquid for her. By this point, I have been in intense physical pain because of this full bladder for roughly an hour, so these instructions felt more than a little impossible. But, being a determined kid, I went in there and against all odds, I did it. So the rest of the ultrasound goes off without a hitch, and afterward I am finally able to fully relax my bladder for the first time that day.
As I was getting ready to leave, the technician asked me how much water I had been instructed to drink, and was appalled when I told her 32 oz. She went off about how they should’ve looked at my chart to see my height and weight because they would’ve been able to tell just from that that the amount should’ve been lower, and it was lucky that I was able to control my bladder so well; otherwise, the whole appointment would’ve been a waste.
A few days later my mom gets a call from the doctor’s office and guess what? Turns out the whole appointment was, in fact, a waste, since the notes were wrong in my file and the ultrasound tech performed an abdominal ultrasound instead of a pelvic one. I was less than pleased.
At least I knew not to drink so much water for the next one.
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10-11-2021
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#825
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
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A Significant Shift In Moods
Hospital, USA | Healthy | November 4, 2017
(I work night shift in a hospital lab. On night shift, there are three working at a time with my same job title, which is the highest level of certification in the department, other than our medical director. In all, there are six night shifters with that certification for the entire fairly large specialty hospital, and if we can’t work, we figure it out with one of the three who are off. One night, due to family emergencies, sickness, and a coworker who “wasn’t in the mood to come to work today” (they were fired weeks later), I and one other end up working a night shift. I am filling in unexpectedly, and have just gotten off a flight that morning and haven’t slept in thirty hours by the time morning comes. The other coworker has a fever of 103; we make the executive decision that I’ll do anything requiring patient contact and if his fever goes above 104, we’ll call the ER downstairs. It also turns out to be what we call a “must be a full moon” night. By morning, we’re both almost crying from sheer exhaustion, sleep deprivation, and misery. Come morning, there is an employee appreciation breakfast.)
Day Shifter: “How was the night?”
Me: “I haven’t slept in thirty hours, [Coworker] has a fever of 103, four analyzers broke, the ICU is literally out of beds, they’re tripling up patients into the double rooms in MedSurg, and the ER is using the hallway as overflow for the waiting room.”
Day Shifter: “Well, we were wondering if you two could stay maybe an hour late so all the day shift could go to the breakfast?”
(We told them no way. They weren’t happy. At that point, we didn’t care.)
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10-11-2021
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#826
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
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NovoPAIN!
Arkansas, Dentist, USA | Healthy | November 3, 2017
(I am having a filling in my tooth replaced with a new material.)
Me: “So, doctor, I’ve had problems in the past with Novocain not really working with the standard dose. I may need a slightly larger dose to fully numb the area up.”
Dentist: “It’ll be fine. Don’t worry.”
(I do worry, but I decide maybe he’s using something a little stronger than I’ve been given before. He begins to drill out the current filling and I jump, because I can clearly feel the vibrations, when I know I shouldn’t.)
Me: “No, stop! It’s not numbed!”
Dentist: “No, that’s normal. Don’t worry.”
(He continues to drill, and I can FEEL IT. I squirm and yell and try to smack his arm with my free hand, but he just tells me to be still. He continues on, and for a brief moment, the pain is so intense, everything looks silver. So, I do the only thing I know that will stop him at this point. I bite him, which tears his latex glove.)
Dentist: “What was that for?!”
Me: “PAIN IS F****** SILVER!”
(In the end, I got my larger dose of Novocain to fully numb the area, and a note in my file that I need at least a dose and a half.)
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10-11-2021
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#827
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
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A Needling Suspicion You Did That Wrong
Blood Donation, New Hampshire, USA | Healthy | November 3, 2017
(I am donating blood at a traveling clinic that has come to my college. I have a rather intense needle phobia and like to use donating blood as a way to get over this fear just as much as an opportunity to help others. However, when the needle is in me I become visibly tense and my breathing quickens. Sometimes the nurses worry that I am going to pass out or go into shock, so I always warn them about my fear, assure them that I will NOT pass out, that I’m just anxious, and ask them to count to three before they stick me, which reduces my anxiety. They are usually very understanding of this request.)
Nurse: “Okay, we’re all set now. You’re just going to feel a pinch and a sting.”
Me: “Can you please count before you do it?”
Nurse: *legitimately confused about this request* “Count? Why?”
Me: “I have a bit of a needle phobia. I’m not going to pass out; I just don’t want to be surprised by the needle.”
Nurse: *still with a confused expression* “Okay…”
(She then proceeds to count to three as fast as she can… WHILE she is already sticking me with the needle. Lo and behold, I panic, push myself several inches up in the chair, and feel tears begin to stream from my eyes involuntarily.)
Nurse: “Oh! Well, I didn’t know you were gonna jump up in your chair like that!”
(She leaves to tend to other donors. I begin to calm down, but tears are still streaming down my face as a result of the unpleasant surprise.)
Nurse: *coming back to check on me, notices my face* “Is… is something sad going on in your life right now?”
Me: “Nothing other than the nightmares I’m gonna have tonight…”
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10-11-2021
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#828
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
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A Basin To Stick Your Face In
Hospital, USA | Healthy | November 3, 2017
(My nurse has just finished filling a basin so that I can take a sponge bath. I sit up to use it, and immediately throw up in the basin. First words out of her mouth
Nurse: “I’m so glad that basin was there.”
(If I wasn’t busy with sudden nausea I’d have laughed myself sick!)
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10-11-2021
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#829
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
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Maybe Dying Doesn’t Seem So Bad
Clinic, USA | Healthy | November 2, 2017
(I live in a small town in the middle of nowhere. There is a small hospital, as well as a holistic health clinic. The answering machine for the holistic health clinic says
Clinic: “You have reached [Clinic]. We are open from [time] to [time]. If it’s an emergency, go to the hospital in [City a little over an hour away]. If you cannot make it to that hospital, go to the hospital in [Smaller City around 40 minutes away]. ONLY IF YOU WILL NOT LIVE to get to that hospital should you go to the local hospital. In that case, good luck… Please leave a message after the beep.”
(The unfortunate thing is they are quite right. While the staff seem nice enough, they have so little practice that they really aren’t any good. I got a small gash in my knee once, and needed stitches. Somehow the remaining scar is now double the size of the original gash. Since then I’ve always made a point to go to a different hospital if I need medical care.)
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10-11-2021
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#830
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
Thanks: 7,384
Thanked 46,406 Times in 12,969 Posts
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A Meat Coochie Would Have Just Been Too Much
Hospital, USA, Washington, Wordplay | Healthy | November 2, 2017
(I work at a hospital, and it’s my job to get the food orders for all the patients. This occurs one morning during the breakfast rush.)
Me: “Hi, thank you for calling room service. My name is [My Name]. Can I get your name and room number, please?”
(The patient tells me their name and room number.)
Me: “All right, what can I get for you this morning!”
Patient: “I want the coochie!”
Me: “I’m sorry… you want what?”
Patient: “The coochie! The vegetable coochie!”
Me: “The… quiche?”
Patient: “Yeah, that!”
(The rest of the order went on normally, but I had to mute myself because I was laughing so hard.)
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10-11-2021
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#831
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
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A Surgeon Seriously Lacking In Wisdom
Connecticut, Dentist, USA | Healthy | November 2, 2017
(I was born with what is called lateral incisors anodontia, which means I am missing lateral incisors, the teeth in my upper jaw on either side of my front teeth. It’s all over my dental records and quite clear from X-rays or just looking inside my mouth that thing’s aren’t quite normal.)
Oral Surgeon: *looking at an X-ray* “The lower wisdom teeth are impacted, so they definitely have to come out. I see the uppers have come through, but we should take those out as well.”
Me: “Are you sure the uppers need to come out? I was born without lateral incisors, so the wisdom teeth came in fine are far enough forward to meet the lower molars.”
Oral Surgeon: *looks in my mouth for a few seconds* “Yes, they still need to come out.”
Me: “Okay, fine. How much will this cost?”
Oral Surgeon: “Extracting the impacted teeth is covered by your insurance, but it will cost $300 to extract the other two.”
(My family and I are royally ticked off about the out of pocket cost, but don’t see any way to avoid it. We decide to pay for the extraction up front and return in a week for the surgery. I choose not to get put under so I am (thankfully) awake and aware when, after the oral surgeon injects Novocaine into the root of an upper wisdom tooth and starts to grip it with a tool, this happens.)
Oral Surgeon: “What the h***? What the f*** is going on here?”
Nurse: “What is it?”
Oral Surgeon: “Are there missing teeth?”
Nurse: “Let me count.”
Me: *through the tools and the drugs* “Yes.” *I reach up and tap where my lateral incisors would be* “These.”
(The nurse and oral surgeon walk a way for a moment to talk. When they come back
Oral Surgeon: “It looks like you are missing your lateral incisors. Your wisdom teeth are far enough forward that they meet your lower molars. There is clear wear on them so you’re obviously using them when you chew. Since they are being used, would you prefer to keep them in?”
Me: “Yes! I told you all this during the consultation.”
(On the plus side I got to keep two wisdom teeth. On the down side, we still had to deal with this office for over a month, since they were very reluctant to give back the money we paid for extractions that never happened despite telling us immediately after surgery that everything would be refunded in full!)
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10-11-2021
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#832
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
Thanks: 7,384
Thanked 46,406 Times in 12,969 Posts
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Your Plan Doesn’t Have A Leg To Stand On
Florida, Hospital, USA | Healthy | November 1, 2017
(My aunt is pregnant with my cousin after years of miscarriages and a stillbirth. She’s at one of her ultrasounds when the doctor notices something weird.)
Doctor: “I think your baby is malformed.”
Aunt: “What are you talking about?”
Doctor: “I mean she isn’t developing properly. She might be born disfigured.”
Aunt: “How bad are we talking? She’s not going to die, is she?”
Doctor: “I can’t tell for certain, but it looks like she’s missing a leg.”
Aunt: “What?! What do you mean my baby is missing a leg?!”
Doctor: “I mean unless it’s hidden somewhere, it’s gone.”
(Over the next few weeks the doctor subtly implied over and over again that she should terminate the pregnancy due to the malformation. She ended up switching doctors when he got fed up and straight up told her to terminate because apparently allowing a child to exist with a deformity was akin to abuse. When she gave birth, my cousin indeed only had one leg. She learned how to walk with a prosthetic at a very young age and is now 23, athletic, and happy, and you wouldn’t know she only had one leg if she didn’t show you her prosthetic. We’re all still horrified that the doctor thought terminating her in the name of “protecting” her was the only course of action, especially after my aunt and uncle had suffered so many previous losses.)
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10-11-2021
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#833
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
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When Collecting Becomes A Disease
Canada, Hospital, Ontario | Healthy | November 1, 2017
(I’m the weird one here. I’m speaking to my doctor about getting caught up on my vaccines.)
Doctor: “So, what brings you in today?”
Me: *off the top of my head* “I have measles, mumps, rubella, tetanus, and meningitis. Should I get hepatitis or HPV next?”
Doctor: *giving me a strange look* “I’m sorry, what do you mean?”
Me: *realizing how I just worded that* “VACCINES! I want to get all my immunizations.”
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10-11-2021
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#834
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
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Hard To Swallow That He Doesn’t Realize
Medical Office, New York, Rude & Risque, USA | Healthy | November 1, 2017
(I am getting X-rays done because I’m going to have a procedure done soon. Beforehand they make you drink this thick gooey liquid that supposedly makes it easier to take the X-rays. Before the doctor comes in, the nurse is asking me some preliminary questions.)
Nurse: “Do you have any difficulty swallowing?”
(Being as immature as I am, I have to try really hard to contain my laughter in order to answer no. Then the doctor comes in
Doctor: “Do you have any difficulty swallowing?”
(I try really hard not to laugh and say no.)
Doctor: “Are you sure? I’m gonna give you this thick liquid to swallow; it’s gonna feel a little slimy as it goes down your throat.”
(I can’t help it and crack up.)
Doctor: “Oooookay, I guess I’m going to have to describe this a different way. You’re the fifth person today that laughs when I explain this process, and that’s not even including the new nurse in training.”
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10-11-2021
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#835
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
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The Workforce Is Strong With This One
Drug Store, Pharmacy | Healthy | October 31, 2017
(We have a giant inflatable ghost on display for Halloween. It doesn’t quite sit right and tends to lean to the side, so we frequently adjust it.)
Coworker: “[My name]! The ghost is falling again.”
Me: “Okay…”
(We spend about five minutes fiddling with it, until we get it to sit up right.)
Coworker: “Oh, no. His ascot got flipped backwards.”
(We proceed to grab boxes and stick-like things, trying to flip the ascot back around to no avail.)
Me: “OH! I’ve got it!”
(I run away with no explanation and return with a toy extendable lightsaber. I make the “vwing” noise and I flick it and extend the lightsaber. I succeed in straightening the ghost’s tie on the first attempt.)
Coworker: “…You just fixed the ascot of an inflatable ghost with a lightsaber.”
Me: “I love this job.”
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10-11-2021
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#836
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
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The Trouble With Trekkies
Clinic | Healthy | October 31, 2017
(During Halloween at my clinic, my boss allows us to dress up a little. Being a Star Trek fan, I wear a Starfleet medical uniform and download a Star Trek soundboard app on my phone.)
Patient: “Hello, sir, I am [name] and I’m here to see Dr. [name].”
Me: “Oh, yes, I have you here right on time. Just have a seat and we’ll call you soon.”
Patient: “Well, while you’re here, I don’t suppose you can scan me with your tricorder to see?”
Me: “Well, if you want me to!”
(I open my soundboard and start playing the tricorder sound as I start scanning him.)
Patient: “Hahaha! Oh, my god! I am laughing so hard, my chest is hurting!”
Coworker: “[My name], you’re such a nerd.”
Me: “I believe that goes with the uniform I’m wearing.”
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10-11-2021
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#837
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
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Don’t Give Him A Seat At Your Table
Australia, Cafe, Jerk, Strangers | Right | October 5, 2021
It’s a rainy day, so the mother’s group I meet with weekly has decided to visit a relaxed beachside cafe. We choose one that has plenty of space and is child-appropriate. When we arrive, there is only one other table of two seated so there are dozens of empty tables and chairs to choose from. We choose a more casual setting of two couches near the fireplace and get the kids seated with colouring-in books.
Everyone has a place to sit except me, so I grab a chair from a nearby table and sit it next to the end of the couch where my daughter is sitting. We’ve spoken with a waitress who has taken our drinks order, and all appears to be well.
Suddenly, a man — who I previously had not noticed, I’m not even sure where he came from — approaches me and proceeds to very angrily tell me off about moving the chair I’m sitting on. I first wonder if he works there but quickly realise from his wording that he doesn’t — referring to the restaurant staff as “they” instead of “we,” for example.
Man: “You moved that chair away from its table! The chairs are for paying customers!”
I’m trying to be polite even though he’s in my face, but I finally lose my patience.
Me: *Firmly* “I am a paying customer, so I also deserve to sit somewhere.”
All the while, I’m incredulously looking around me at the twenty or so empty tables. He eventually leaves and a waitress approaches to see what is happening.
Me: “Is it okay that I moved this chair?”
Waitress #1 : *Looking rather confused* “Of course.”
I am still buzzing from the adrenaline that came from the confrontation for most of the meal.
When we finish and pay at the register, a different waitress asks us what happened, and I explain.
Waitress #2 : “That man is a regular. He always acts like he owns the place and bullies other patrons.”
I hope they managed to get control of the situation, because it really soured what was usually the highlight of my week as a struggling mum.
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10-11-2021
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#838
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
Thanks: 7,384
Thanked 46,406 Times in 12,969 Posts
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 511 Post(s)
Rep Power: 141
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The Trouble With Trekkies
Clinic | Healthy | October 31, 2017
(During Halloween at my clinic, my boss allows us to dress up a little. Being a Star Trek fan, I wear a Starfleet medical uniform and download a Star Trek soundboard app on my phone.)
Patient: “Hello, sir, I am [name] and I’m here to see Dr. [name].”
Me: “Oh, yes, I have you here right on time. Just have a seat and we’ll call you soon.”
Patient: “Well, while you’re here, I don’t suppose you can scan me with your tricorder to see?”
Me: “Well, if you want me to!”
(I open my soundboard and start playing the tricorder sound as I start scanning him.)
Patient: “Hahaha! Oh, my god! I am laughing so hard, my chest is hurting!”
Coworker: “[My name], you’re such a nerd.”
Me: “I believe that goes with the uniform I’m wearing.”
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10-11-2021
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#839
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
Thanks: 7,384
Thanked 46,406 Times in 12,969 Posts
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 511 Post(s)
Rep Power: 141
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How To Expline This To You
Australia, Hospital, Wordplay | Healthy | October 30, 2017
(Making bookings for patients is very easy. All I need is name, phone, modality, body part, and doctor name. I’ve been on the phone for a few minutes, the patient telling me a rather detailed explanation why she needs a scan of her back, yet not telling me anything I need to know. I’m polite, don’t interrupt, but I am spending too much time on this call and my coworker needs help with patients lined up.)
Me: “Okay. That doesn’t sound good. Did your doctor want an x-ray, ultrasound, or CT?”
Patient: “Scan of my back. My back.”
Me: “On your form your doctor gave you, did they write X.R., C.T. or U.S. anywhere?”
anguMe: “The paper the doctor gave you. Can you read it to me?”
Patient: “I have a paper. It says nothing.”
Me: *still very polite* “It doesn’t have your name on it? Not the doctor’s name and signature?”
Patient: “Yes. My name is [Patient].”
Me: *I can’t take it down until I know what they need and what room to start in, so I make a mental note for later* “Okay. Now the paper has nothing on it?” *I know it’s repetitive, but I have to confirm for what I have to say next if it’s true*
Patient: “Nothing. There’s nothing!”
Me: “Okay. So that means it’s invalid. You’d need to go to the doctors and get him to write you a referral.”
Patient: “It’s here!” *she’s now livid* ‘No! No. No. It says here!”
Me: “I’m sorry?”
Patient: “It says X.R. spline—” *yes, s.p.l.i.n.e.* “—Lubosac; my back!”
(I gathered it was an x-ray lumbosacral spine, but don’t you just love how information materialises?)
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10-11-2021
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#840
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R11 Độc Cô Cầu Bại
Join Date: Aug 2007
Posts: 113,400
Thanks: 7,384
Thanked 46,406 Times in 12,969 Posts
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 511 Post(s)
Rep Power: 141
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Radiating Pure Incompetence
Chats & DMs, Health & Body, Office, UK | Healthy | October 30, 2017
(I work for the safety department overseeing several sites that my company is working on. I mainly focus on radiation exposure. We receive daily reports of exposure for all men working in radioactive areas with personal dosimeters that record in real time. Each site has one person who collates the information before passing it on. One site has recently had to employ a new person. He has sent the information through and I notice a problem. I reply to his email.)
Me: “[Person], is this information correct?”
Person: “Yes. It is correct.”
Me: “Okay. I thought I would check as many of your workers have far exceeded the legal limit in just one day. Has there been an incident?”
Person: “No. No incident. The information is correct. I have checked with dosimetry on site, and they confirm.”
(I don’t believe him, so I email the safety manager on site just to double check, but he doesn’t respond. I decide to pry further.)
Me: “[Person], can I assume that the workers have been sent home with pay? I will need to report this.”
Person: “No. They’re still working. I won’t be able to reach them until they finish.”
Me: “Well, you’re going to have to. They have far exceeded the legal limit for a year’s worth of exposure. As per policy, this will have to be reported and they will need to be monitored. Can you please check with [Safety Manager]?”
Person: “It’s just one Sievert! And no, [Safety Manager] is in a meeting.”
Me: “[Person], a Sievert is a large dose. We work in micro and millisieverts. Are you absolutely certain this information is correct?”
Person: “The information IS correct. That is the end of it!”
(I was even less convinced and spoke to my manager. He contacted the site manager and it was decided that the workers be sent home and everyone pulled off until the matter was resolved. It turned out no one there thought it necessary to train the new person, despite him having no experience with ionising radiation. The workers were only exposed to a few microseiverts and they were allowed to return to work. This incident reflected so badly on us it risked our contract with the site, and the manager, safety manager, and the new person were relocated. I got landed with the new person, and he’s made it his life goal to make my life miserable, as payment for his and his managers’ mistake.)
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