Holistic Medicine and the Western Medical Tradition

A Snappy Story
DOCTOR/PHYSICIAN, ENGLAND, HOSPITAL, IGNORING & INATTENTIVE, JERK, UK | HEALTHY | SEPTEMBER 24, 2018
(It is England in the 70s. My dad has been playing football — soccer — and ruptured his Achilles tendon. He had it repaired and spent six months in a cast from his foot to his knee. He is at the hospital, with the cast freshly removed, for an appointment with a physiotherapist.)

Physiotherapist: “I am going to put this skipping rope on the ground, and I want you to jump over it.”

Dad: “No.”

Physiotherapist: “Go on; you’ll be fine.”

Dad: “No way. You’ve got to be kidding.”

Physiotherapist: “I know what I am doing.”

(They argue a bit. But Dad gives in. SNAP! The Achilles tendon snaps all the way up the back of his leg to his knee. He then spends nine months with a plaster from his foot to his hip. Fast forward to the 2000s. Dad decides to get some soil delivered so he can work on a garden bed out the front while Mum takes it easy. He books the delivery of soil and realises my car is in the way of where it should be delivered. No problem, he thinks; he’ll just move the car. It doesn’t start, so he decides to roll it. It doesn’t have to go far, so he takes his foot off the brake, uses his other leg to get it started and SNAP. The car is fine. But there goes his Achilles tendon. It’s on the other foot, but he knows the feeling well. Despite being in a lot of pain, he is already in the car. The foot he’s damaged is his left, and he only needs the right to drive to the hospital, so he does so. Eventually he’s seen by the doctor.)

Doctor: “So, what seems to be the problem?”

Dad: “I’ve snapped my Achilles tendon.”

Doctor: *laughs* “It’ll just be sprained.”

Dad: “I know what you’re thinking, but in this case, you’re going to have to trust me.”

(Dad gets a scan; it is snapped. The doctor turns to him, bewildered.)

Doctor: “How did you know? And how did you drive here?”

Dad: “Well, let me tell you a story…”

Even Jesus Isn’t Coming Out Of This One
HOSPITAL, IGNORING & INATTENTIVE, NURSES, OREGON, USA | HEALTHY | SEPTEMBER 23, 2018
(I go to the ER one night for suspected appendicitis. The nurse orders a blood draw and urine sample.)

Nurse: “We’ll run your blood to see if anything is unusual, run a pregnancy test on your urine, and then go from there.”

Me: “No need. There’s no chance that I’m pregnant.”

Nurse: “We have to make sure.”

Me: “I’m sure. If you look at my intake, you’ll see that I had a complete hysterectomy six years ago. I also haven’t had sex with a penis in four years. If by some dark magic I’m pregnant, I’ve got bigger things to worry about than my appendix.”

(The nurse didn’t care, and the doctor ordered a pregnancy test, anyway. Lo and behold, it was negative.)

Piss-Poor Grammar
MEDICAL OFFICE, USA, WORDPLAY | HEALTHY | SEPTEMBER 20, 2018
(Sometimes, providers fill in a prescription without proofreading, leading to gems like this

Prescription: “One capsule once a day to make it easier to urinate by mouth.”

No Re Mi!
BALTIMORE, BIZARRE, DOCTOR/PHYSICIAN, MARYLAND, MEDICAL OFFICE, NON-DIALOGUE, USA | HEALTHY | SEPTEMBER 17, 2018
A few years ago, I was having some issues with irregular periods and had to have my first pelvic exam. It was something I had avoided for a long time, because even the idea of it put me in a panic. My mom suggested I go to her gynecologist, and I agreed, largely because she was a woman and I refused to do it with a male doctor.

So, the day of the appointment finally came and I was a nervous wreck over it, actually nearly throwing up at times. But I went and met with a nurse first, and she put me a tiny bit more at ease.

But not for long. I was taken into the exam room and handed a “gown” to change into. I was told to have it open in the front, but it didn’t even come close to fitting me, so I was practically naked. If I pulled it as tight as I could around me, there were still at least six inches of skin uncovered across my chest, stomach, and lap. Then, the doctor didn’t come in for over half an hour, and at that point I was crying out of anxiety. When she finally came in, she asked if a student shadowing her could sit in, and I’m glad now I said yes.

The doctor began by rather aggressively checking my breasts while she started singing the opening lines to the song Do-Re-Mi from The Sound of Music, “Let’s start at the very beginning, a very good place to start.” She explained by telling me she had a two-year-old grandson who could only be calmed down by The Sound of Music when he was worked up, and she thought maybe it would help me, too. I was speechless.

I’m not sure why she thought it was a good idea to compare a grown woman having an anxiety attack to a tantrum-throwing toddler, but I’m still offended. The rest of the exam was relatively uneventful, with the student talking to me and holding my hand through much of it. I’ve promised myself that I will not let this experience scare me away from potentially necessary medical care in the future. But The Sound of Music is completely ruined for me forever.

Not On Fine Form Today
AUSTRALIA, MEDICAL OFFICE, PATIENTS, STUPID | HEALTHY | SEPTEMBER 16, 2018
(Our clinic gives out a Privacy Consent form to new patients, making them aware that the information given will be forwarded to their doctor when results are ready, and to medicare to claim their Bulk Billing. Our clipboards usually have about fifty forms on them, all the same. A patient comes to the desk with one and hands it to me.)

Patient: *cheerily* “Finally. Here you go.”

Me: “Thank you! Have a seat.”

(I take the top one off and get ready to scan it into his file when I notice the second is filled out, as well.)

Me: “How many did you…”

Coworker #1 : *whispers* “Just let it go.”

(I flip through the forms. They are all filled out. Luckily there were only nine left on the clipboard. I’d hate to see what would have happened if there had been fifty like all the other clipboards. Not long after, [Coworker #2 ] is going through the draws beside me.)

Coworker #2 : “I can feel your blood boiling.”

Me: “I just… I can’t. It’s… a shame. He was good-looking, as well. He’s just…. an idiot.”

Fluffy Never Did Like That Sheep
CALIFORNIA, JERK, PATIENTS, USA, VET | HEALTHY | SEPTEMBER 15, 2018
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

(Tapeworm infections are not uncommon in our area. Thankfully, they are easily treated, and in the case of dogs, easily prevented. Cats are harder because they can get the worms from eating infected rodents, but dogs cannot. Generally, when a dog has tapeworms, that means they have at some point in the past had fleas. The flea larvae ate a tapeworm egg, and then the flea grew up and the dog ate the flea. Every case of canine tapeworms I have ever diagnosed can be traced back to fleas. So, when I prescribe tapeworm medication, I also make sure the pet is on a monthly flea control — either drops or pills. I have just finished explaining this to a woman whose toy poodle has tested positive for tapeworms.)

Owner: “Well, that is impossible. [Cutesy name that is longer than the dog] has never had fleas. You said, ‘generally,’ so there is another way, right?”

Me: “Well, yes, but–”

Owner: “Then that is obviously how it happened. [Dog] is groomed regularly, and we have a maid service and a gardener, so there is absolutely no way she could have been exposed to icky bugs.”

Me: “Well, I mean, in theory–”

Owner: “Theory nothing! [Dog] is in pristine condition without any of those monthly drops that common mutts need. So, we will be treating the tapeworms she got by the other method, but we will not be taking flea medications.”

Me: “I’m sorry, ma’am, but there is just no way–”

Owner: “Look here, missy. I know [Head Doctor at the practice], and if I have to call him and tell him that you think my pedigreed poodle has fleas, nobody is going to be happy.”

Me: *sigh* “Okay, but I have one question for you.”

Owner: “Yes?”

Me: “How did she get the sheep’s skull open?”

Owner: “What?!”

Me: “If [Dog] didn’t get tapeworms from fleas, then the only way would be if she killed a sheep and ate its brains. So, please tell me, how did she kill the sheep?”

Owner: *blushes* “So… maybe there could have been one flea, once.”

Adopted The Worst Attitude
BAD BEHAVIOR, HOSPITAL, NURSES, OHIO, USA | HEALTHY | SEPTEMBER 14, 2018
Thirty-five years ago, I gave birth to our first child. The attending nurse was extremely cold and strict. In fact, we dubbed her Sergeant [Nurse].

At one point in my labor, Sergeant [Nurse] suggested strapping me down. They’d just had a fifteen year old who was high, jumped out of the ambulance as it was pulling up, and later tried to slit her wrists. So, maybe — just maybe — she was justified in thinking the worst. However, I wasn’t fifteen, wasn’t high, and had been handling labor so well that my husband and I were complimented profusely.

Delivery went smoothly, but Sergeant [Nurse] did not let us hold our son. She simply showed him to us and took him away. Later, in my room, a close friend who was a nurse in the hospital came by to see me. When I expressed worry because Sergeant [Nurse] had taken the baby away so quickly, my friend was angry. She went to get our son. When she came back with him, she was even angrier.

The reason? Sergeant [Nurse] had told her I shouldn’t see the baby because I was just going to give him up for adoption, anyway!

Where she got that idea, I have no idea. Yes, I was young — eighteen — but I was married, and my husband had been there, very supportive and caring, during the entire labor and delivery. We had been showing our excitement and pleasure to be having a baby during the whole process. What idiot could watch two such happy new parents and decide that they intended to give away their baby?!

There’s No Dedication To Medication
ASSISTED LIVING, PATIENTS, STUPID, USA, WASHINGTON | HEALTHY | SEPTEMBER 12, 2018
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

(I work in assisted living as a nurse, overseeing over eighty residents.)

Resident’s Daughter: “I’ve been thinking about talking to the doctor about stopping my mom’s [antipsychotic medication].”

Me: “Is there a particular reason you’ve been thinking about this?”

Resident’s Daughter: “Yes, after visiting her a lot I can see she’s been doing much better, and I don’t think she needs it anymore.”

(This specific medication stops hallucinations, delusions, etc., and the resident has been on it over a year without side effects.)

Me: “Yes, she is doing great; the medication is working great for her.”

Resident’s Daughter: “Well, I want her to stop the medication; she doesn’t need it anymore.”

(At this point the resident’s daughter is getting irritated, and there is no reasoning with her.)

Me: “Well, the doctor will need to fax us a signed order to stop any medications; you can call and request this. But I can’t just stop a medication without a doctor’s orders.”

(The resident’s daughter stormed off in a huff.)

This Nurse Doesn’t Get A Thumbs Up
AUSTRALIA, IGNORING & INATTENTIVE, MEDICAL OFFICE, NEW SOUTH WALES, NURSES, SYDNEY | HEALTHY | SEPTEMBER 10, 2018
(I am thirteen years old. I break my wrist and end up with a fibreglass cast. After about six weeks, when it is time to get it off, my dad takes me to a medical centre. The nurse who is allocated to the task of removing it is a little abrupt when describing the process, but in a way that makes me think she is just busy.)

Nurse: “So, we’ll be using this saw to cut along the length of the cast on your arm and then make a cut around the thumb. You’ll feel a small tickling sensation.”

Me: “Sounds good; ready when you are!”

(The nurse inserts what is essentially a wooden tongue depressor under the cast so that the drill hits that and not skin, and then cuts along the length of my arm. It feels fine; there’s no pain or tickling. The nurse changes to the thumb section, puts the wooden thing under the cast, and starts to saw. I start to realize that it’s hurting rather than kind of vibrating.)

Me: “Um, that’s actually kind of hurting; can we stop?”

Nurse: *stops, but scoffs* “We can’t stop! Do you want a cast on your arm forever?”

Me: “Um, no, it just really hurts.”

Dad: *getting concerned* “She’s normally pretty good with pain; can we try it a different way?”

Nurse: “There’s no other way to do it. We need to cut it loose around the thumb, and I’m nearly done, anyway!”

(FINALLY, after about a minute of me trying to hold still and not flinch, the cut around my thumb was finally done and the cast could be removed. As soon as it came off, the nurse went white, kind of muttered something about getting a doctor, and walked out of the room. I then looked down and realised my thumb was dripping with blood, because the saw wasn’t sitting on the wooden depressor but instead cutting into my hand the whole time. My hand was fine, and the cut was super-glued shut, which gave me a fun story to tell at school for a week! To all nurses out there: I understand how busy and overworked you are, and that sometimes people complain of pain when there’s really nothing there, but sometimes there is something wrong with your routine procedure!)

Smearing Your Education
ALABAMA, DOCTOR/PHYSICIAN, JERK, MEDICAL OFFICE, USA | HEALTHY | SEPTEMBER 8, 2018
(At the age of 19 my mother decides it is time for me to get my first pap smear and checkup with a gynecologist. My appointment starts out normally; the nurse is very nice and explains what will happen, before leaving me alone to change into a gown. I settle myself on the table before the doctor comes in. He is an older man in his late 50s, rather heavy set, and with a bulbous nose.)

Ob/Gyn: “Good morning! So, what brings you in today?”

Me: “I recently turned 19, and my mother suggested it was time for me to get my first pap smear, since I am sexually active.”

Ob/Gyn: “Your mom is silly to worry about that. You really shouldn’t be here before you’re 23.”

Me: *remains silent as the doctor explains the procedure again*

Ob/Gyn: “So, are you a student? What are you studying?”

Me: *not wanting to explain my complex writing major* “Oh, I’m majoring in English.”

Ob/Gyn: “So, what are you going to do with that other than be unemployed?” *chuckles* “Serve burgers?”

(The rest of my appointment was spent in stony silence while the doctor began an already nerve-wracking and intimate procedure.)

Doesn’t Always Feel Good Getting Stoned
DOCTOR/PHYSICIAN, IGNORING & INATTENTIVE, MEDICAL OFFICE, OHIO, USA | HEALTHY | SEPTEMBER 5, 2018
(I’ve been having awful pains for months now. I keep bringing it up to my family doctor, who passes it off as period cramps, as I’m a twenty-something female. I finally talk him into looking into it more, and he says it might be a kidney stone. I get referred to a urologist, all while being told, “I still think it’s period cramps.” I go in for my first visit after taking an x-ray.)

New Doctor: “Okay, so, where is your pain at?”

Me: “It’s mostly on my right side, a little bit higher up.”

(He looks at where I’m pointing, then at some paperwork. He shuffles through it a bit.)

New Doctor: “Okay, yeah. You have a kidney stone. It’s a good-sized one, too. We’re going to get some more images of it to confirm size and position before we talk about how to deal with it. Any questions about that?”

Me: “I… don’t think so. You’re sure it’s a kidney stone?”

New Doctor: “Unless you have a frozen pea in your urinary tract, it’s a stone.”

(I ended up having surgery, and passed it all with no problem. My family doctor never blamed pain on period cramps again.)

The Last Time The Medicine Was A Steal
GEORGIA, JERK, PATIENTS, PHARMACY, USA | HEALTHY | SEPTEMBER 2, 2018
(I work in a retail pharmacy. One day a patient brings in a prescription for a blood pressure monitor. My coworker is taking prescriptions.)

Coworker: “I’m sorry, ma’am, but we can’t fill this. We sell them over the counter but we can’t bill them to insurance.” *tries to hand it back*

Patient: *upset* “Yes, you can fill them. I had one filled here a few years ago.”

Coworker: “We have never been able to fill blood pressure monitors; our company isn’t authorized to dispense medical equipment.”

Patient: *angry* “Then it must have been before you started here, but I had one filled at this store!”

Coworker: *getting frustrated* “I have worked at this store since it opened eleven years ago, and have been in the pharmacy for seven years, and we have never dispensed blood pressure monitors.”

Patient: “Yes, you have! The first time I brought a prescription in, the pharmacist showed me where they were, handed me one, and I walked out with it!”

Coworker: *shocked* “If you walked out with it, then you just walked out with it.”

Patient: “I am not a thief! I have never stolen anything in my life!” *stomps off*

(She called corporate on my coworker for “calling her a thief,” but we had already sent an email to our district manager detailing the incident, so nothing came of it.)

A Controlled Substance For A Controlling Patient
IMPOSSIBLE DEMANDS, PATIENTS, USA, VET | HEALTHY | SEPTEMBER 1, 2018
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

Me: “Thank you for calling [Animal Hospital]. This is [My Name]. How can I help you?”

Client: “Hi, I just moved from [State] and need a refill of phenobarbital for my dog.”

(Phenobarbital is used as a seizure medication in dogs, and it is a controlled substance because of its potential for abuse.)

Me: “Okay, we actually can’t get you any medication without examining your dog, but I would be happy to set up an appointment for you. Then we can certainly get your dog some medication. We have a few appointments left today, or we could set something up at a more convenient time.”

Client: “I don’t want an exam; he just needs more of his seizure medication.”

Me: “Ma’am, we can’t prescribe him anything without an exam first.”

Client: “But he’s been on it for years; you can ask my old vet.”

Me: “Unfortunately, one veterinary clinic is not able to act as a pharmacy for a different veterinarian. We cannot give you any medication without examining your dog.”

(At this point my coworkers are starting to listen to my end of the phone call, amused as I repeat myself.)

Client: “But he just needs his medication.”

Me: “I’m sorry, ma’am, but a vet must have a relationship with a patient in order to prescribe any medication. It’s not just a clinic policy; if one of our doctors prescribed you medication without examining your dog she could lose her license.”

Client: “Ugh, how much would an exam cost?”

Me: “$46.”

Client: “I think I’ll call some other places first.”

Me: “Have a great day. Give us a call if you decide to come in for an exam.”

(I hang up the phone.)

Me: *to my watching coworkers* “She can call around all she wants, but she’s not going to find a vet who will prescribe a controlled substance to a dog he’s never examined.”

It’s A Matter Of Record That They Don’t Update Their Records
IGNORING & INATTENTIVE, JERK, MEDICAL OFFICE, PATIENTS, USA | HEALTHY | AUGUST 31, 2018
(I am a medical assistant and a large part of my day is getting patients into rooms and asking all of the questions before a doctor sees them. This scenario happens far too often

Me: “Okay, let’s go over your med list.”

Patient: “It’s all up to date.”

Me: “I know we do this at every visit, but we do it to make sure there aren’t duplicates or old meds that didn’t fall off.”

Patient: *with a heavy, dramatic sigh, dripping with disdainful attitude while slouching in their chair in protest* “I know it’s up to date, but okay.”

(I list one or two medications and they sigh dramatically and impatiently reply that, YES, it is one they’re taking. Some will use medical abbreviations such as PRN as if it’ll make me suddenly believe them. Then, this happens

Me: “[Medication]?”

Patient: *sitting up in full alert* “I’m not taking that anymore! Why is that on there?”

Me: “I couldn’t tell you, but I’ll discontinue it on your chart. When did you stop taking it?”

(The patient now usually gives some date preceding at least two appointments in our clinic, and usually because the patient decided to stop taking it or an outside provider advised the change, not something we would know unless they tell us. Usually, at this point the patient’s attention becomes devoted to correcting this grave error as if we are just randomly inserting old medications for grins and giggles. I’ve only ever had one acknowledge that his attitude should probably change regarding his contributions to the accuracy of his medical records.)

Need Some Protective Services From That Nurse
DOCTOR/PHYSICIAN, HOSPITAL, JERK, NURSES, USA, WASHINGTON | HEALTHY | AUGUST 30, 2018
(I’ve just had my first child. I went into labor at night and he was born just after midnight. My boyfriend manages to get the next morning off, but as he’s the assistant manager of a dock, he has to go in the next afternoon. I’m not worried, as there’s not much concern for me or my son. The next day, my OBGYN comes in.)

Doctor: “Hey, [My Name], how are you feeling?”

Me: “Still sore. Is everything all right?”

Doctor: “Oh, yeah. I just want to let you know that a nurse wanted me to call Child Protection Services for you.”

(I freak out a bit, but he laughs.)

Doctor: “Don’t worry; I won’t. Apparently, because of your boyfriend having to go to work, she didn’t think you guys were capable of taking care of your son. It’s pretty stupid.”

(I relaxed after that. My son came home a day later and, with some help from friends, we had no problems with taking care of him.)

Allergic To Bad Nurses
HOSPITAL, JERK, NON-DIALOGUE, NURSES, PATIENTS, UK | HEALTHY | AUGUST 29, 2018
I have been dating my boyfriend for a few years. He is allergic to nuts. Eating them makes him very sick, so since we started dating I have stayed away from nuts, out of fear of cross contamination making him sick.

This particular day my work was doing a bake sale for charity. One of the things for sale was a Reese’s Pieces brownie, with whole chunks of peanut. I was very happy to have a place where it would be safe for me to have peanuts, so I bought one and ate it straight away.

Pretty much instantly I thought that my tongue felt a bit strange, but being an idiot I thought it was just my imagination and I ate that brownie in about half a minute.

In the next few minutes my thoughts went from, “My mouth feels a little strange,” to, “It’s definitely getting harder to breathe.” I mentioned this to my manager, a first aider, but she thought I was joking. So I went to the receptionist, also a first aider, and mentioned it to her. She realised I wasn’t joking and panicked, running to get my manager.

An ambulance was called and the staff sat with me as I waited and waited, in discomfort, and with no idea if it was going to get any worse. I vaguely remember joking to the baker that “these brownies are killer.” I thought it was funny at the time. Pretty sure she didn’t.

After about 45 minutes with no ambulance, they called 999 again. That’s when we found out that the first ambulance couldn’t find their way into the office block — through the clearly-marked entrance — so they just gave up.

The second ambulance came, and a decision to go to hospital was made, considering that I had no history of an allergy.

We got to A & E and it was unsurprisingly busy. The paramedics were told to put me in resus until another bed cleared, as there was a space in there. They gave me antihistamines and steroids, and by this point I was feeling a lot better, but a secondary reaction was possible, so I still needed an eye on me.

That’s when a nurse came in with a face like thunder, took one look at me, and declared to the whole room at full volume, “She’s not sick! She shouldn’t be in here!”

She repeated this several times, while I just sat there nervously; I’m anxious enough most days, without someone telling me off for being somewhere I have no control over. I had no idea how to respond, so I just sat there ignoring her. She wasn’t doing anything except look at me and make these comments again and again.

Eventually they found a normal bed to put me in, and I got moved, but as they moved me, she declared to the medics and porters around her, “See?! I told you she’s not sick!”

A later blood test confirmed that I had developed a peanut allergy at 23. Luckily I didn’t have a secondary reaction, and it was a pretty easy lifestyle change to avoid, since I was already avoiding them for my partner.

Ankle-Deep In Misdiagnoses
BALTIMORE, HOSPITAL, MARYLAND, NON-DIALOGUE, NURSES, STUPID, USA | HEALTHY | AUGUST 29, 2018
I am going down the steps from my porch and misstep, and end up breaking my leg in three places right near my ankle. It is a Friday night, so I can’t get an appointment with the orthopedic surgeon until Monday.

When I go in for my appointment, I first see a nurse assistant with a very unique name. We talk about how it happened and my medical history. And because I’m female, she asks when my last period was. It has been almost a year. I’m on continuous birth control, despite not being sexually active, because during that time of the month, my migraines and fibromyalgia get to the point where I can’t function. She then goes to get the doctor, and from the room she has taken us to, we hear an argument break out over “who cancelled the appointment of the broken ankle girl.” I still don’t see how that’s possible, considering we made that appointment only an hour earlier. I end up being seen by another doctor with more of a specialty in what I need, so it works out and I forget about the weirdness.

Fast forward a week to when I can finally have surgery. I’m in the hospital gown, have an IV in, and I’m being asked the same questions again and again: spell my name, what’s my birth date, etc. Finally the nurse looks at me funny and looks at my ankle splint — which has a ton of padding and is massive — and tells me, “I know it seems obvious, but I need you to tell me what you’re here for.” I tell her to fix my ankle. She nods and tells me that that nurse assistant — I remember her unique name — had put me down as coming in for a hysterectomy. I’m not sure if she was trying to — inaccurately — note in my file that I’d had one because I hadn’t had my period in a year, or somehow managed to screw up why I was seeing an orthopedic surgeon when I had three broken bones. But I guess that will forever be a mystery.

Dated And Hated
BAD BEHAVIOR, DOCTOR/PHYSICIAN, HOSPITAL, MALAYSIA | HEALTHY | AUGUST 29, 2018
(I have a bad flu that doesn’t get better for two weeks, resulting in me coughing out bloody phlegm. I go to the hospital to get a checkup to see if anything is really wrong. When I get called into the clinic, the doctor, probably in his 50s or so, asks me about my sickness. He has this really smug look on his face, and I don’t think much about it until I start telling him about my symptoms. When I tell him that my illness began two weeks ago, he gets pissed off. He throws a calendar at me

Doctor: “Don’t tell me when; tell me the exact date. Point it out on the calendar.”

(I am dazed and try to recall the exact date I got sick. Meanwhile, he is mumbling about how youngsters have a worse memory than he does. I get pissed off, as well, from his attitude. I slam the calendar onto the table and point at the date. It isn’t the exact date but somewhere there. I take a wild guess.)

Doctor: “I suspect that you may have tuberculosis, but it’s still too early to get an x-ray because it wouldn’t show up. So, you may or may not have it. I don’t know.”

(After that, he had the d*** nerve to say I didn’t respect him, for slamming the calendar on the table. He prescribed antibiotics and I got better. Thank heavens I didn’t have to go back and see him.)

Taking A Second Shot At Charging You
BILLING, JERK, MEDICAL OFFICE, OREGON, USA | HEALTHY | AUGUST 28, 2018
(I went to a doctor appointment, and during that appointment they were suppose to give me a tetanus shot. They gave me the wrong shot. So I had to go back into the doctor later to get the tetanus shot I was suppose to get the first time. When I went back in, I just got the shot, then left; no other service was provided. I then get a bill for the second visit, and this exchange happens when I call their billing department.)

Me: “I am calling regarding a bill I got. I don’t think I should be charged for this appointment because the only reason I had to come in was because of an error by the nurse.”

Billing: “I show here you had an appointment on [first date] and you paid your copay; is that correct?”

Me: “Yes.”

Billing: “Then I show you had a follow up appointment on [second date], and you did not pay your copay. That is why we are billing you.”

Me: “That’s why I’m calling. The appointment on the [second date] was only required because your nurse made a mistake on the [first date]. If she had not made a mistake, I wouldn’t have come in for that appointment.”

Billing: “I understand, sir, but since you came in for the second appointment, then we need to bill you for that appointment. Since your insurance covered everything but the copay, you have to pay that copay.”

Me: “Let me explain again. On the first appointment, your nurse made a mistake. She gave me the wrong injection. I had to come in for the second appointment only because she made a mistake. If she had not made the mistake, I wouldn’t have come back in.”

Billing: “It doesn’t matter; you still have to pay.”

Me: *getting frustrated now* “Okay, let me ask you this another way. After your nurse made a mistake the first time, I could have gone to a lawyer, or filed a complaint against your practice. Also, I could have filed a complaint with my insurance provider, since you have actually billed them twice for getting the same injection. I did none of those things. So your choice is to now credit my account for the copay, or my next call will be to the medical practice board, and then my insurance company.”

Billing: “One moment, please.” *puts me on hold for about five minutes then comes back* “I’ve talked to the doctor. We are going to waive that copay, but we will not do it again for any further visits.”

(After that call I found a new doctor. No surprise, his practice went out of business a few months later. I know people complain how everyone is lawsuit-happy nowadays. You’d think if you had a patient who wasn’t interested in going the legal route but just didn’t want to be charged for their mistake they would happily oblige. I guess not.)

Always Getting A Stony Reception
EMERGENCY SERVICES, IGNORING & INATTENTIVE, MEDICAL OFFICE, PATIENTS, UK | HEALTHY | AUGUST 27, 2018
(I’m 22 years old, female, and reasonably healthy for my age while living away at university. When I’m home at my parents for Christmas, I suddenly get a sharp pain in the centre of my chest, radiating out to the centre of my right rib cage. It’s not too severe at first, but I cannot walk straight and end up laying on the floor for two hours.)

Mom: *sitting on my bed, trying to keep me calm, talking to the out-of-hours telephone service, as well* “This pain has never happened before; I’m not really sure what to do here.”

Phone Responder: “All right, there’s not much we can do, unfortunately; judging by your description it could be a diaphragm spasm or a fructose allergy causing the tightness. You can give her pain relief, but all we can recommend is to call your GP in the morning.”

Mom: “All right, thank you.”

(Thankfully, the pain passes in about three hours, so we figure it’s a one-time thing and continue our lives. I get more pains, like this one and worse, about two or three times a year until I’m 24, where I finally go to my GP after a particularly bad “attack” where I end up vomiting from the pain.)

Me: *describes the symptoms in detail* “I was speaking to a family friend who’s had gallstones and says she had the same pains. Could it be that?”

Doctor: “Hmm, I doubt it; you’re simply too young and too healthy for it. It’s probably acid reflux. Try some [Known Heartburn Brand] for a while and see how you get on with that.”

(I leave and do as he asks, and for a while it seems to work… until this year at the age of 25. I have a pain so bad I begin violently vomiting, begging my mom to call an ambulance because I’m convinced something inside me has ruptured because of the severity of the pain. She does, and thankfully they arrive within minutes. I’m unable to talk because of the pain, so my mom is the one having to describe everything.)

Mom: *helping me explain the pain and pointing where it is on her own body, since I’m curled up into a ball on the bathroom floor* “She’s had these pains before, but never this bad. We don’t like to bother emergency services unless it’s severe.”

Paramedic: “We’ll try paracetamol and [heartburn medicine] first to see if that helps. Is that okay?”

(I nod, and the paramedics do as they promised, but after 20 minutes the pain is still worsening and I’m not able to think on anything else anymore. I can’t breathe, I feel like I’m dying or I’m going to pass out, and it’s overall a terrifying experience.)

Paramedic: “All right, since that’s not helping we’re going to give her some gas and air until we can move her over to the bed and check her over, okay?”

Mom: “That’s fine; she’s definitely not allergic to anything, so she can have whatever is needed.”

(Thankfully, the gas and air dulls the pain enough for me to get off the bathroom floor onto my bed, but it’s still severe and I’m shivering from the intensity. The paramedics do all their checks, pressing on the area with the pain, which causes me to cry again.)

Paramedic: “I think she’s got something wrong with her gallbladder. It’s unusual for her age, but it’s the only explanation for this pain and the area of it. I think it would be wise for her to go to hospital to check for sludge stuck in there or stones.”

(My mom agreed, but I insisted that she stay home so she didn’t have to see me in pain anymore. Once I was in the ambulance, I was also given morphine and some anti-vomiting medicine, as I was still being sick. At the hospital, the pain was starting to fade and eventually the emergency room nurse discharged me with the diagnosis of stress from just finishing university. I was tired, delirious, and fed up at this point, so even though I tried to argue, I didn’t have the strength and I left. I went back to my GP a few weeks later, and with a note from the ambulance team included in my file with their suspicions, and my mom not letting me leave without an answer, I was booked in for an ultrasound and a blood test. The ultrasound revealed I had some of the biggest gallstones the staff had ever seen in someone of my age, and I’m now waiting on surgery to remove my entire gallbladder. Just because someone doesn’t match the “average” symptom group doesn’t mean it’s absolutely not that illness, and if I had been listened to in the first place, I wouldn’t be losing my gallbladder!)