During my freshman year in high school, my science teacher assigned us to interview people in the community about how they use science in their careers. Although I don’t remember most of the people I spoke with, I can tell you that I spent meaningful time with a local community pharmacist who changed my life.
What I saw was a man who loved his career and truly cared for his patients. In an instant, I knew that I wanted to become a pharmacist, and I never wavered from that goal throughout high school.
Knowing what you want to be when you grow up at age 14 is unusual, but it is very liberating. I simply had to work backwards to figure out how to achieve my goal of becoming a pharmacist.
After high school, I chose to attend Ohio Northern University (ONU) because it had a unique pharmacy program. Rather than attending college for 2 years and then applying to the pharmacy program, ONU students were admitted to the College of Pharmacy from day one.
Although it was expensive, being in pharmacy school from day one and avoiding the risk of rejection made it worthwhile for me.
In college, I spent a lot of time in the library. Although the classwork was difficult, I did well with one exception: organic chemistry.
I did fail organic chemistry—a notorious “weed out” course—but I successfully retook the class over the summer and graduated on time with the rest of my classmates. Failing a course is a difficult stumbling block, but I stood strong and persevered.
Today, I’m thankful for the wonderful pharmacy profession for so many reasons.
First, I’m thankful that community pharmacists are the health care professionals most accessible to the public. If my local pharmacist wasn’t accessible to me, then I likely would have taken a different career path.
Second, I’m proud of the work we pharmacists do, the diversity of our career options, and the relationships we share with our patients and fellow health care providers.
Pharmacy is a profession that makes a real difference in people’s lives. It certainly has made all the difference in mine.
Doctor/Physician, Hospital, Patients, Silly, UK |
Healthy | September 27, 2018
(I am 23 and female. One day I have an accident and injure my arm and elbow. Initially, my family and I think it is just sprained, but the next day Mum decides to take me to the hospital as it is really painful. When I was about 13, both my younger brother and I went through a patch where we kept getting hurt in unbelievable ways and had to go to this hospital a lot; my mum has always thought that they put a note in our files for possible physical abuse, which was in no way true. After checking in to A&E, I start to get really dozy. I haven’t slept in about thirty hours due to pain and a really bad cold I’ve had since before the accident, so my mum asks if I want her to come in with me. I say yes. When we get to see the doctor, we go through all the normal questions, with Mum taking most of them. The doctor is young, female, and extremely nice. However, I am evasive about how the accident happened, as it was pretty embarrassing. This raises flags for the doctor, which I don’t notice. Mum doesn’t know how I did it, so she can’t elaborate. I then get sent off for an x-ray, which shows a break, and Mum takes me back to the doctor’s room.)
Doctor: “Oh, good, you’re back. Let’s talk through the injury.” *gives medical explanation and advice* “It is a pretty painful break, but due to your age you should heal quickly and well.” *looks at me and seems very concerned by my attitude* “Mrs. [Mum] would you mind stepping outside for a bit?”
(Mum and I shoot each other some looks but she leaves.)
Doctor: *changes from cheerful to very comforting and soft* “Now, I just wanted to have a little chat with you and see how you were feeling. This is a pretty big break.”
Me: “Feeling crap to be honest; my arm is really hurting and I’ve had this stupid cold in the middle of summer for a couple of days.”
Doctor: “And how did you say you had inured it, again?”
Me: *reservedly* “I fell.”
Doctor: “Yes, you said, but how exactly?”
Me: “Well, my hearing is a bit off with the cold, and I just lost my balance.”
Doctor: *knowing this isn’t the whole story, as I’m a s*** liar* “Did someone push you at all? Did you get into an argument with your mum, maybe? You know these things aren’t your fault. I just want to make sure you’re safe.”
Me: *finally clocking what’s going on* “Oh, nooooooo. It was nothing like that! It was just an accident.”
Doctor: “Of course it was; no one really meant to hurt you and often it’s very confusing. Was it your mum, or maybe a different family member? Your dad?”
Me: *really starting to panic* “No! Look. That’s not what happened! I fell off my bed, okay?! I was sitting cross-legged on my bed, my hearing went nuts, and I lost my balance! I fell off my bed and broke my arm!”
(There is then complete silence and we both just sit there staring at each other.)
Doctor: “Yep, well, that would do it, too. Doesn’t seem like there’s a problem here. Just try not to do it again!”
(I then burst out laughing, followed by the doctor.)
Doctor: “Well, that made my shift! Now go home and get some sleep.”
(After leaving the doctor, I found my very curious mother waiting for me. I did tell her everything when we went home. She thought it was hilarious and no one has let me live it down.)
Bad Behavior, Medical Office, Nurses, USA | Healthy | September 27, 2018
(I am pregnant with my first child. My husband and I had decided we were “taking kids when they came.” While we weren’t actively trying — not testing ovulation or anything — we also weren’t avoiding pregnancy. I am 28 and a PhD candidate; my husband is in his early 30s and has a law degree. In summary, we are definitely established enough and old enough to have children responsibly. In my first trimester, I begin experiencing pretty awful pregnancy sickness, sometimes vomiting without stop for about an hour at a time. It’s not the worst possible, but not great, either. I call my OB to see if there’s anything they can recommend to get some relief from this. The OB office nurse has been repeatedly rude to me, to the extent that I’ve considered leaving their office more than once.)
Me: *explaining the situation to her and asking* “Is there anything you recommend for women to perhaps limit the sickness?”
OB Nurse: “No. Women get sick when they’re pregnant. If you didn’t want to get sick, you should have been a big girl and kept your legs together, or used a condom.”
Doctor/Physician, Jerk, Medical Office, Minnesota, USA | Healthy | September 26, 2018
(During my daughter’s first well-child visit after bringing her home from the hospital, I have what I think is a pretty standard question for the pediatrician
Me: “Can I ask you about vaccinations?”
Doctor: *gets this look on his face like he’s worried he’s about to be yelled at* “Um, okay?”
Me: “When we have scheduled vaccinations, can you give us a schedule for when various immunizations are scheduled, what they’re for, and what sorts of signs we should be looking for in a potential reaction?”
Doctor: *relaxes noticeably* “Oh, yeah. In fact, that’s all in the printout and if you want, we can talk through it at each visit.”
Me: “You looked like you were afraid I was going to go off on you or something. Does that really happen?”
Australia, Bad Behavior, Dentist, Ignoring & Inattentive, New South Wales, Sydney | Healthy | September 25, 2018
(I am in high school, with braces on my upper and lower teeth. My orthodontist decides that the overcrowding on my lower teeth is proving a big enough problem to warrant the removal of two perfectly healthy molars. I can’t say I am impressed, but I don’t have a choice and I am assured it won’t hurt, so I am not too worried. Sitting in the chair at the dentist, I am mostly nervous of the needles I’ll receive for anaesthetic. I receive a needle on each side and am given a moment for it to set in.)
Dentist: “How’s that for you?”
Me: “I can feel that.”
Dentist: “Yes, you’ll feel pressure.”
(The dentist pokes a pointy tool into my gum.)
Me: “Ow, no, I mean it feels like it always would.”
(The dentist looks sceptical, but gives me a second dose of anaesthetic and another moment for it to set in. My mum sits next to me. She’s been quiet all this time. The dentist pops out of the room. I lean over and tell her that everything feels normal; nothing is numb. I ask her, “Please don’t let her do this.” She begins to say something; I can’t remember what. The dentist comes back in.)
Dentist: “Nonsense. She’s lying. You can’t feel anything.”
(I protest, but the dentist basically forces her tools into my mouth and my mum kind of holds me down. The dentist starts cutting into my gum. I scream and wail.)
Dentist: “Oh, stop; it’s just pressure.”
(She continued the procedure, and I kept wailing and crying and gripping my mum’s hand. Afterwards, Mum’s hand was red raw, and she was flustered. She legitimately thought I was just scared, like most kids and teens. I remember shaking and feeling too woozy to say anything further to the dentist. I don’t know whether I’d have been physically able to, either. What I do remember is that the procedure had happened at eight am and that before lunch time my entire face went numb, so I had to spend about five hours with my face over a bucket, the drool pouring out in a constant stream. I vaguely remember my mum and dad both on the phone with the dentist in the other room with some muffled shouting of some kind.)
(Our nursing home has a group of volunteers that often help the nurses during meals and do most of the activities with the residents. This sometimes causes visitors to try to get the volunteers to do things they aren’t allowed to, or things even nurses aren’t allowed to do, such as giving medication at inappropriate times or giving extra medication when residents go on holidays with the family. I exit the elevator and hear an argument.)
Visitor: “I don’t see what the problem is. I want to take my mother to [Local Restaurant], but I need her medication. Now go get them.”
Volunteer: “Ma’am, I’d love to, but I can’t. I don’t know which medication your mother needs nor the exact dosage; you’ll have to speak to a nurse about that.”
Visitor: “You are a nurse. You work here. Stop being lazy and go get my mother’s pills!”
Volunteer: *notices me and points at me* “I’m not a nurse, but [My Name] is. If you ask her, she can check which medication your mother needs and give it to you.”
Visitor: “If you’re not a nurse then why are you in my mother’s room?”
Volunteer: “I was picking her up to go to the dining room; neither of us were aware you were going to come and pick her up. Since [My Name] is here, she can help you with the medication. I’ll go and take other residents to the dining room.”
(At this point the resident opens her door.)
Visitor: “You stop right there. I demand you do your job and get me those pills, and then go get your manager or whatever so I can complain about you!”
(Before anyone can say or do a thing, the mother speaks up
Resident: “G**d*** it, can you not embarrass me for once? First off, I don’t need medication during lunch! Second of all, we agreed to go out for lunch tomorrow. And third of all, if you don’t apologize to [Volunteer] right now, I’ll go out for lunch with her instead of you!”
(The visitor just mumbles and checks her phone, then runs away after yelling, “I’m sorry.”)
Resident: *to the volunteer* “You’re free tomorrow?”
Volunteer: “I am.”
Resident: “Good. If you want, pick me up at 11:00 and we’ll go to [Local Restaurant].”
Doctor/Physician, England, Hospital, Ignoring & Inattentive, Jerk, UK | Healthy | September 24, 2018
(It is England in the 70s. My dad has been playing football — soccer — and ruptured his Achilles tendon. He had it repaired and spent six months in a cast from his foot to his knee. He is at the hospital, with the cast freshly removed, for an appointment with a physiotherapist.)
Physiotherapist: “I am going to put this skipping rope on the ground, and I want you to jump over it.”
Dad: “No.”
Physiotherapist: “Go on; you’ll be fine.”
Dad: “No way. You’ve got to be kidding.”
Physiotherapist: “I know what I am doing.”
(They argue a bit. But Dad gives in. SNAP! The Achilles tendon snaps all the way up the back of his leg to his knee. He then spends nine months with a plaster from his foot to his hip. Fast forward to the 2000s. Dad decides to get some soil delivered so he can work on a garden bed out the front while Mum takes it easy. He books the delivery of soil and realises my car is in the way of where it should be delivered. No problem, he thinks; he’ll just move the car. It doesn’t start, so he decides to roll it. It doesn’t have to go far, so he takes his foot off the brake, uses his other leg to get it started and SNAP. The car is fine. But there goes his Achilles tendon. It’s on the other foot, but he knows the feeling well. Despite being in a lot of pain, he is already in the car. The foot he’s damaged is his left, and he only needs the right to drive to the hospital, so he does so. Eventually he’s seen by the doctor.)
Doctor: “So, what seems to be the problem?”
Dad: “I’ve snapped my Achilles tendon.”
Doctor: *laughs* “It’ll just be sprained.”
Dad: “I know what you’re thinking, but in this case, you’re going to have to trust me.”
(Dad gets a scan; it is snapped. The doctor turns to him, bewildered.)
Doctor: “How did you know? And how did you drive here?”
Hospital, Ignoring & Inattentive, Nurses, Oregon, USA | Healthy | September 23, 2018
(I go to the ER one night for suspected appendicitis. The nurse orders a blood draw and urine sample.)
Nurse: “We’ll run your blood to see if anything is unusual, run a pregnancy test on your urine, and then go from there.”
Me: “No need. There’s no chance that I’m pregnant.”
Nurse: “We have to make sure.”
Me: “I’m sure. If you look at my intake, you’ll see that I had a complete hysterectomy six years ago. I also haven’t had sex with a penis in four years. If by some dark magic I’m pregnant, I’ve got bigger things to worry about than my appendix.”
(The nurse didn’t care, and the doctor ordered a pregnancy test, anyway. Lo and behold, it was negative.)
Baltimore, Bizarre, Doctor/Physician, Maryland, Medical Office, Musical Mayhem, Non-Dialogue, USA | Healthy | September 17, 2018
A few years ago, I was having some issues with irregular periods and had to have my first pelvic exam. It was something I had avoided for a long time, because even the idea of it put me in a panic. My mom suggested I go to her gynecologist, and I agreed, largely because she was a woman and I refused to do it with a male doctor.
So, the day of the appointment finally came and I was a nervous wreck over it, actually nearly throwing up at times. But I went and met with a nurse first, and she put me a tiny bit more at ease.
But not for long. I was taken into the exam room and handed a “gown” to change into. I was told to have it open in the front, but it didn’t even come close to fitting me, so I was practically naked. If I pulled it as tight as I could around me, there were still at least six inches of skin uncovered across my chest, stomach, and lap. Then, the doctor didn’t come in for over half an hour, and at that point I was crying out of anxiety. When she finally came in, she asked if a student shadowing her could sit in, and I’m glad now I said yes.
The doctor began by rather aggressively checking my breasts while she started singing the opening lines to the song Do-Re-Mi from The Sound of Music, “Let’s start at the very beginning, a very good place to start.” She explained by telling me she had a two-year-old grandson who could only be calmed down by The Sound of Music when he was worked up, and she thought maybe it would help me, too. I was speechless.
I’m not sure why she thought it was a good idea to compare a grown woman having an anxiety attack to a tantrum-throwing toddler, but I’m still offended. The rest of the exam was relatively uneventful, with the student talking to me and holding my hand through much of it. I’ve promised myself that I will not let this experience scare me away from potentially necessary medical care in the future. But The Sound of Music is completely ruined for me forever
Australia, Extra Stupid, Medical Office, Patients | Healthy | September 16, 2018
(Our clinic gives out a Privacy Consent form to new patients, making them aware that the information given will be forwarded to their doctor when results are ready, and to medicare to claim their Bulk Billing. Our clipboards usually have about fifty forms on them, all the same. A patient comes to the desk with one and hands it to me.)
Patient: *cheerily* “Finally. Here you go.”
Me: “Thank you! Have a seat.”
(I take the top one off and get ready to scan it into his file when I notice the second is filled out, as well.)
(I flip through the forms. They are all filled out. Luckily there were only nine left on the clipboard. I’d hate to see what would have happened if there had been fifty like all the other clipboards. Not long after, [Coworker #2 ] is going through the draws beside me.)
California, Jerk, Patients, USA, Vet | Healthy | September 15, 2018
(Tapeworm infections are not uncommon in our area. Thankfully, they are easily treated, and in the case of dogs, easily prevented. Cats are harder because they can get the worms from eating infected rodents, but dogs cannot. Generally, when a dog has tapeworms, that means they have at some point in the past had fleas. The flea larvae ate a tapeworm egg, and then the flea grew up and the dog ate the flea. Every case of canine tapeworms I have ever diagnosed can be traced back to fleas. So, when I prescribe tapeworm medication, I also make sure the pet is on a monthly flea control — either drops or pills. I have just finished explaining this to a woman whose toy poodle has tested positive for tapeworms.)
Owner: “Well, that is impossible. [Cutesy name that is longer than the dog] has never had fleas. You said, ‘generally,’ so there is another way, right?”
Me: “Well, yes, but–”
Owner: “Then that is obviously how it happened. [Dog] is groomed regularly, and we have a maid service and a gardener, so there is absolutely no way she could have been exposed to icky bugs.”
Me: “Well, I mean, in theory–”
Owner: “Theory nothing! [Dog] is in pristine condition without any of those monthly drops that common mutts need. So, we will be treating the tapeworms she got by the other method, but we will not be taking flea medications.”
Me: “I’m sorry, ma’am, but there is just no way–”
Owner: “Look here, missy. I know [Head Doctor at the practice], and if I have to call him and tell him that you think my pedigreed poodle has fleas, nobody is going to be happy.”
Me: *sigh* “Okay, but I have one question for you.”
Owner: “Yes?”
Me: “How did she get the sheep’s skull open?”
Owner: “What?!”
Me: “If [Dog] didn’t get tapeworms from fleas, then the only way would be if she killed a sheep and ate its brains. So, please tell me, how did she kill the sheep?”
Owner: *blushes* “So… maybe there could have been one flea, once
Một chiếc xe tải chở hàng, tài xế không để ư nên bị kẹt dưới gầm cầu, chạy tới không được mà lùi cũng không xong. Chung quanh nhiều người đứng nh́n, bàn tán, c̣n phía sau th́ nhiều xe bị kẹt phải dừng lại. Người th́ bàn rằng hăy đào đường cho thấp xuống, người khác lại tính cắt bớt mui xe… nhưng cách nào cũng không ổn. Lúc ấy, một cậu bé chen vào, lớn tiếng nói với tài xế: “Bác tài hăy x́ bớt hơi mấy bánh xe đi, xe sẽ thấp xuống và có thể qua được”. Đám đông cười ồ lên. Một số người th́ khó chịu v́ trẻ con mà dám dạy khôn người lớn. Bác tài cũng thế nhưng đành thử vậy, và kết quả tốt đẹp.
X́ hơi để xe thấp xuống là cách đơn giản, nhưng trong lúc bối rối không ai nghĩ ra, c̣n em bé th́ lại nghĩ đến, v́ tâm hồn của em đơn sơ, trong trắng, không băn khoăn về chuyện hư xe, không lo lắng về chuyện bị cảnh sát phạt, không hiếu kỳ chỉ trỏ b́nh luận...
Câu chuyện trên có lẽ không thật, nhưng ít ra cũng giúp ta suy nghĩ về cuộc đời. Một khi đời sống của ta bị chi phối và ảnh hưởng bên ngoài nhiều quá th́ ta sẽ dễ lo âu, bất ổn. Cuộc sống sẽ mất quân b́nh và làm cho tâm hồn bị ảnh hưởng, tŕ trệ và xáo trộn theo.
Muốn đời ta đơn sơ, dù cuộc đời phức tạp.
Muốn đời ta nhẹ nhàng, dù cuộc đời nặng trĩu đôi vai.
Muốn đời ta thanh thản, dù cuộc đời rối ren.
Muốn đời ta hạnh phúc, dù cuộc đời bất hạnh…
Muốn có được sự thư thái cho đời ḿnh, hăy xả bớt hơi đang căng như quả bóng có thể nổ tung bất cứ lúc nào, dù chỉ gặp một va chạm nhỏ.
- X́ bớt hơi đang no căng v́ bon chen sự đời, để thấy đời nhẹ nhàng, dịu ngọt.
- X́ bớt hơi đang no căng v́ kiêu ngạo, để gặp gỡ ḷng khiêm nhường.
- X́ bớt hơi đang no căng v́ tham lam, để cuộc đời được thanh thoát.
- X́ bớt hơi đang no căng v́ tích trữ, để cuộc đời bớt hành trang thế tục.
- X́ bớt hơi đang no căng v́ ghen ghét, để thấy được mọi người thật dễ thương.
- X́ bớt hơi đang no căng v́ tư lợi, để thấy được nhu cầu của tha nhân.
- X́ bớt hơi đang no căng v́ phe cánh, để thấy được ḿnh chẳng là ǵ.
- X́ bớt hơi đang no căng v́ chống đối, để mọi người được vui hưởng hoà b́nh.
- X́ bớt hơi đang no căng v́ hưởng thụ, để thấy ḿnh c̣n ư nghĩa cho đời.
- X́ bớt hơi đang no căng v́ bất măn, để thấy được cuộc đời thật đáng yêu.
- X́ bớt hơi đang no căng v́ hận thù, để thấy được tha thứ thật ngọt ngào.
- X́ bớt hơi đang no căng v́ thắng thua, để thấy được tinh thần cộng tác của anh em.
- X́ bớt hơi đang no căng v́ oán hờn, để thấy được sức mạnh của ḷng từ.
- X́ bớt hơi đang no căng v́ nóng giận, để thấy được sự sáng suốt trong tâm an b́nh.
Nh́n vào nhiều gia đ́nh, trước hôn nhân, họ thật lư tưởng. Họ yêu thương nhau nhiều lắm : sẵn sàng dâng hiến, tha thứ, quên ḿnh, từ bỏ v́ người ḿnh yêu. Nhưng khi đă lập gia đ́nh rồi th́ cái hơi của cá nhân lại phồng to lên khiến cho gia đ́nh thêm căng thẳng, mất hết ư nghĩa ….
Giận nhiều sẽ khổ nhiều. Khổ v́ ḿnh không đạt được như ư. Người khác lại phải chịu đau khổ do nóng giận của ḿnh gây ra. Vậy giận chi cho mệt. Buồn chi cho đời u ám. Cứ vui lên cho đời thêm vui.
Ta hăy x́ hết mọi thứ hơi của “ thế gian” để giảm căng thẳng, để thấy mặt trời luôn tươi sáng, hơi ấm được toả ra, tương lai đầy hy vọng, cuộc sống đầy tin tưởng, và luôn thẳng tiến về phía trước trong can đảm. Sẵn sàng bước qua đời này để gặp gỡ, bắt tay với đời sau trong t́nh yêu, bao dung, tha thứ, nhẫn nại …
Khi chiếc xe tải chở thân xác mà bị kẹt, th́ tâm hồn của ta cũng bị kẹt luôn. Kẹt giữa đường phố, kẹt v́ một vài trục trặc do thất bại, nghèo đói, bệnh tật, thử thách…. ta đừng sợ, hăy can đảm vươn lên. Cái đáng sợ nhất là để linh hồn kẹt chết
Bad Behavior, Hospital, Nurses, Ohio, USA | Healthy | September 14, 2018
Thirty-five years ago, I gave birth to our first child. The attending nurse was extremely cold and strict. In fact, we dubbed her Sergeant [Nurse].
At one point in my labor, Sergeant [Nurse] suggested strapping me down. They’d just had a fifteen year old who was high, jumped out of the ambulance as it was pulling up, and later tried to slit her wrists. So, maybe — just maybe — she was justified in thinking the worst. However, I wasn’t fifteen, wasn’t high, and had been handling labor so well that my husband and I were complimented profusely.
Delivery went smoothly, but Sergeant [Nurse] did not let us hold our son. She simply showed him to us and took him away. Later, in my room, a close friend who was a nurse in the hospital came by to see me. When I expressed worry because Sergeant [Nurse] had taken the baby away so quickly, my friend was angry. She went to get our son. When she came back with him, she was even angrier.
The reason? Sergeant [Nurse] had told her I shouldn’t see the baby because I was just going to give him up for adoption, anyway!
Where she got that idea, I have no idea. Yes, I was young — eighteen — but I was married, and my husband had been there, very supportive and caring, during the entire labor and delivery. We had been showing our excitement and pleasure to be having a baby during the whole process. What idiot could watch two such happy new parents and decide that they intended to give away their baby?!
Assisted Living, Bellingham, Extra Stupid, Patients, USA, Washington | Healthy | September 12, 2018
(I work in assisted living as a nurse, overseeing over eighty residents.)
Resident’s Daughter: “I’ve been thinking about talking to the doctor about stopping my mom’s [antipsychotic medication].”
Me: “Is there a particular reason you’ve been thinking about this?”
Resident’s Daughter: “Yes, after visiting her a lot I can see she’s been doing much better, and I don’t think she needs it anymore.”
(This specific medication stops hallucinations, delusions, etc., and the resident has been on it over a year without side effects.)
Me: “Yes, she is doing great; the medication is working great for her.”
Resident’s Daughter: “Well, I want her to stop the medication; she doesn’t need it anymore.”
(At this point the resident’s daughter is getting irritated, and there is no reasoning with her.)
Me: “Well, the doctor will need to fax us a signed order to stop any medications; you can call and request this. But I can’t just stop a medication without a doctor’s orders.”
Australia, Ignoring & Inattentive, Medical Office, New South Wales, Nurses, Sydney | Healthy | September 10, 2018
(I am thirteen years old. I break my wrist and end up with a fibreglass cast. After about six weeks, when it is time to get it off, my dad takes me to a medical centre. The nurse who is allocated to the task of removing it is a little abrupt when describing the process, but in a way that makes me think she is just busy.)
Nurse: “So, we’ll be using this saw to cut along the length of the cast on your arm and then make a cut around the thumb. You’ll feel a small tickling sensation.”
Me: “Sounds good; ready when you are!”
(The nurse inserts what is essentially a wooden tongue depressor under the cast so that the drill hits that and not skin, and then cuts along the length of my arm. It feels fine; there’s no pain or tickling. The nurse changes to the thumb section, puts the wooden thing under the cast, and starts to saw. I start to realize that it’s hurting rather than kind of vibrating.)
Me: “Um, that’s actually kind of hurting; can we stop?”
Nurse: *stops, but scoffs* “We can’t stop! Do you want a cast on your arm forever?”
Me: “Um, no, it just really hurts.”
Dad: *getting concerned* “She’s normally pretty good with pain; can we try it a different way?”
Nurse: “There’s no other way to do it. We need to cut it loose around the thumb, and I’m nearly done, anyway!”
(FINALLY, after about a minute of me trying to hold still and not flinch, the cut around my thumb was finally done and the cast could be removed. As soon as it came off, the nurse went white, kind of muttered something about getting a doctor, and walked out of the room. I then looked down and realised my thumb was dripping with blood, because the saw wasn’t sitting on the wooden depressor but instead cutting into my hand the whole time. My hand was fine, and the cut was super-glued shut, which gave me a fun story to tell at school for a week! To all nurses out there: I understand how busy and overworked you are, and that sometimes people complain of pain when there’s really nothing there, but sometimes there is something wrong with your routine procedure!)
Alabama, Doctor/Physician, Jerk, Medical Office, USA | Healthy | September 8, 2018
(At the age of 19 my mother decides it is time for me to get my first pap smear and checkup with a gynecologist. My appointment starts out normally; the nurse is very nice and explains what will happen, before leaving me alone to change into a gown. I settle myself on the table before the doctor comes in. He is an older man in his late 50s, rather heavy set, and with a bulbous nose.)
Ob/Gyn: “Good morning! So, what brings you in today?”
Me: “I recently turned 19, and my mother suggested it was time for me to get my first pap smear, since I am sexually active.”
Ob/Gyn: “Your mom is silly to worry about that. You really shouldn’t be here before you’re 23.”
Me: *remains silent as the doctor explains the procedure again*
Ob/Gyn: “So, are you a student? What are you studying?”
Me: *not wanting to explain my complex writing major* “Oh, I’m majoring in English.”
Ob/Gyn: “So, what are you going to do with that other than be unemployed?” *chuckles* “Serve burgers?”
(The rest of my appointment was spent in stony silence while the doctor began an already nerve-wracking and intimate procedure.)
Doctor/Physician, Ignoring & Inattentive, Medical Office, Ohio, USA | Healthy | September 5, 2018
(I’ve been having awful pains for months now. I keep bringing it up to my family doctor, who passes it off as period cramps, as I’m a twenty-something female. I finally talk him into looking into it more, and he says it might be a kidney stone. I get referred to a urologist, all while being told, “I still think it’s period cramps.” I go in for my first visit after taking an x-ray.)
New Doctor: “Okay, so, where is your pain at?”
Me: “It’s mostly on my right side, a little bit higher up.”
(He looks at where I’m pointing, then at some paperwork. He shuffles through it a bit.)
New Doctor: “Okay, yeah. You have a kidney stone. It’s a good-sized one, too. We’re going to get some more images of it to confirm size and position before we talk about how to deal with it. Any questions about that?”
Georgia, Jerk, Patients, Pharmacy, USA | Healthy | September 2, 2018
(I work in a retail pharmacy. One day a patient brings in a prescription for a blood pressure monitor. My coworker is taking prescriptions.)
Coworker: “I’m sorry, ma’am, but we can’t fill this. We sell them over the counter but we can’t bill them to insurance.” *tries to hand it back*
Patient: *upset* “Yes, you can fill them. I had one filled here a few years ago.”
Coworker: “We have never been able to fill blood pressure monitors; our company isn’t authorized to dispense medical equipment.”
Patient: *angry* “Then it must have been before you started here, but I had one filled at this store!”
Coworker: *getting frustrated* “I have worked at this store since it opened eleven years ago, and have been in the pharmacy for seven years, and we have never dispensed blood pressure monitors.”
Patient: “Yes, you have! The first time I brought a prescription in, the pharmacist showed me where they were, handed me one, and I walked out with it!”
Coworker: *shocked* “If you walked out with it, then you just walked out with it.”
Patient: “I am not a thief! I have never stolen anything in my life!” *stomps off*
(She called corporate on my coworker for “calling her a thief,” but we had already sent an email to our district manager detailing the incident, so nothing came of it.)
Crazy Requests, Patients, USA, Vet | Healthy | September 1, 2018
Me: “Thank you for calling [Animal Hospital]. This is [My Name]. How can I help you?”
Client: “Hi, I just moved from [State] and need a refill of phenobarbital for my dog.”
(Phenobarbital is used as a seizure medication in dogs, and it is a controlled substance because of its potential for abuse.)
Me: “Okay, we actually can’t get you any medication without examining your dog, but I would be happy to set up an appointment for you. Then we can certainly get your dog some medication. We have a few appointments left today, or we could set something up at a more convenient time.”
Client: “I don’t want an exam; he just needs more of his seizure medication.”
Me: “Ma’am, we can’t prescribe him anything without an exam first.”
Client: “But he’s been on it for years; you can ask my old vet.”
Me: “Unfortunately, one veterinary clinic is not able to act as a pharmacy for a different veterinarian. We cannot give you any medication without examining your dog.”
(At this point my coworkers are starting to listen to my end of the phone call, amused as I repeat myself.)
Client: “But he just needs his medication.”
Me: “I’m sorry, ma’am, but a vet must have a relationship with a patient in order to prescribe any medication. It’s not just a clinic policy; if one of our doctors prescribed you medication without examining your dog she could lose her license.”
Client: “Ugh, how much would an exam cost?”
Me: “$46.”
Client: “I think I’ll call some other places first.”
Me: “Have a great day. Give us a call if you decide to come in for an exam.”
(I hang up the phone.)
Me: *to my watching coworkers* “She can call around all she wants, but she’s not going to find a vet who will prescribe a controlled substance to a dog he’s never examined.”
It’s A Matter Of Record That They Don’t Update Their Records
Ignoring & Inattentive, Jerk, Medical Office, Patients, USA | Healthy | August 31, 2018
(I am a medical assistant and a large part of my day is getting patients into rooms and asking all of the questions before a doctor sees them. This scenario happens far too often
Me: “Okay, let’s go over your med list.”
Patient: “It’s all up to date.”
Me: “I know we do this at every visit, but we do it to make sure there aren’t duplicates or old meds that didn’t fall off.”
Patient: *with a heavy, dramatic sigh, dripping with disdainful attitude while slouching in their chair in protest* “I know it’s up to date, but okay.”
(I list one or two medications and they sigh dramatically and impatiently reply that, YES, it is one they’re taking. Some will use medical abbreviations such as PRN as if it’ll make me suddenly believe them. Then, this happens
Me: “[Medication]?”
Patient: *sitting up in full alert* “I’m not taking that anymore! Why is that on there?”
Me: “I couldn’t tell you, but I’ll discontinue it on your chart. When did you stop taking it?”
(The patient now usually gives some date preceding at least two appointments in our clinic, and usually because the patient decided to stop taking it or an outside provider advised the change, not something we would know unless they tell us. Usually at this point the patient’s attention becomes devoted to correcting this grave error as if we are just randomly inserting old medications for grins and giggles. I’ve only ever had one acknowledge that his attitude should probably change regarding his contributions to the accuracy of his medical records
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