Way Past Due For Some Bedside Manners
DALLAS, DOCTOR/PHYSICIAN, HOSPITAL, JERK, TEXAS, USA | HEALTHY | JANUARY 12, 2019
(I am pregnant with my firstborn. After a great deal of reading up on the subject and a conversation with my uncle, a prominent obstetrician, we decide to use a certified nurse-midwife and a birthing center. Unfortunately, the due date comes and goes, despite multiple efforts at bringing on labor naturally, including walks, cohosh, and cod-liver oil. Finally, the midwife sets it up for us to go to the nearby hospital for some Pitocin to be applied topically. By this point, I’ve been lying on a table in a cubicle for several hours and am already stressed out because of the overdue baby and because I’ve had to go to the hospital. I am sure they will make me stay, and I don’t want that. Finally, a resident walks in. He pokes around for a bit.)
(The resident walks out. By now, I’m hysterical. Thankfully, the midwife phones right that minute to check on me. I blubber out what the resident said about the cervix.)
Midwife: “She just means that it’s off to the side right now. It will move into position as part of labor.”
(I still think that the first resident’s completely gratuitous information was because he was annoyed that he wouldn’t get to do a delivery. The kicker? My contractions started the minute we were in the parking deck on our way out of there. Our son was born about nine hours later, in the birthing center, with the midwife.)
No Meat In Your Diet Or In His Brain
DOCTOR/PHYSICIAN, IGNORING & INATTENTIVE, MEDICAL OFFICE, UK | HEALTHY | JANUARY 11, 2019
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.
(I have a health plan provided by my employer. One of the benefits of the plan is a yearly health check. Once all is complete, I get a call from a “medical professional” to go over the results. I’m pretty healthy except for a bad cholesterol level. After talking on the phone about the rest of the results and my diet preferences, we get to my cholesterol.)
Medical Professional: “Based on the results from the blood sample, we have noticed that you have a very high bad cholesterol level.” *explains the difference between good and bad cholesterol* “…so we really do need to try and bring your bad cholesterol down. We can do this through medication and by controlling your diet. I would start with reducing the amount of red meat and dairy you consume.
Me: “I’m vegetarian, so I don’t eat meat, and I have an allergy to dairy.”
Medical Professional: “That’s good, very good. That’s a good start to reduce your meat intake, and the dairy, like cheese.”
Me: “Well, I’m vegetarian, so my meat intake is zero; I’ve been vegetarian for around twenty years. I’m also lactose intolerant and have an allergy which means I haven’t eaten cheese, milk, or any other dairy, like cream, in about ten years.”
Medical Professional: “Great, so that’s great. It’s settled; you will reduce your red meat and dairy.”
Me: “I haven’t eaten meat in twenty years, and I’ve been allergic to dairy for over ten years.”
Medical Professional: “So, you’ll reduce your meat and dairy? With your cholesterol being so high, I really do think you should consider some diet changes and reduce the intake of meat and dairy.”
(Pause.)
Me: “Could you please help me to understand how to reduce meat and dairy when I haven’t eaten any meat in over twenty years and I haven’t eaten dairy in over ten?”
(After about two or three minutes of being on hold
Medical Professional: “I think you should arrange an appointment with your doctor to go over these results, as you aren’t listening my advice.”
(Two weeks later in the doctor’s office
Doctor: “You should reduce your intake of meat and dairy.”
Me: “I’m vegetarian; I haven’t eaten meat in twenty years and I have a dairy allergy.”
Doctor: “Well, in that case, let’s go through what other options are available for you.”
The 1950s Called; They Want Their Medical Results
BIGOTRY, HOSPITAL, JERK, KENTUCKY, NURSES, STRANGERS, STUDENTS, USA | FRIENDLY HEALTHY | JANUARY 10, 2019
(My husband is having a day-long series of medical tests at a Veterans Administration hospital in Kentucky. I drove him there, so I am camping out in the waiting room working on some homework on my laptop for the supply chain management courses I am taking online. I have been working for about an hour and a half when I am approached by an elderly man.)
Elderly Man: “What are you doing on that computer?”
Me: “I am a Transportation and Logistics Management student at [Well-Respected Online college]. I am working on the homework for my supply chain management courses.”
Elderly Man: “Why aren’t you going to nursing school?! Nursing is the only respectable occupation for a woman!”
Me: “What? I can’t qualify for nursing school because I had a stroke a few years ago and my right hand is partially paralyzed.”
(I hold up my right hand and show that I can only use my middle finger and thumb.)
Elderly Man: “But you could be a nurse if you tried harder! Why are you playing with that silly supply chain management stuff? Only men do that!”
Me: “I also have an active Class-A commercial driver’s license to drive tractor trailers.” *reaches into my purse to pull out my license* “I like transportation!”
Elderly Man: “But nurses are so sweet! You should be sweet like a nurse!” *motions to one of the VA nurses*
(The VA nurse chimes in
VA Nurse: “I wouldn’t want her as a nurse with that hand of hers. She would never pass nursing school, anyway. I have met [My Name] before, and that woman is planning on going to law school after she finishes her bachelor’s degree because of the way she has argued her husband’s VA disability claim.”
Elderly Man: “How disgraceful! A woman working as a truck driver and wanting to become a lawyer! Why can’t women be sweet and realize their place in the world?!”
(I put my earbuds on and cranked some Bon Jovi on my laptop and tried to ignore the old coot until he was called for his appointment.)
He’s Got A Bad Case Of The Clap
IGNORING & INATTENTIVE, MAINE, MEDICAL OFFICE, PATIENTS, USA | HEALTHY RIGHT | JANUARY 9, 2019
(My husband is the customer in this one. He’s at his appointment to check his numbers for high blood pressure to see if he would be okay on his current prescription or not. While it’s important to note that he doesn’t have a hearing problem, he does tend to not listen, and sometimes it can be rather amusing.)
Doctor: “Now, breathe deeply.”
Husband: *does so*
Doctor: “Cough.”
Husband: “Clap?”
Doctor: “Cough.”
Me: “She said, ‘cough,’ dear.”
Husband: “Clap?” *claps*
(All three of us started laughing. The doctor admitted it made her day. I’ve teased him since about putting this online.)
Your Body Needs To Literally Eat Itself Before You Can Take A Break
BOSSES & OWNERS, CANADA, DOCTOR/PHYSICIAN, JERK, NEW BRUNSWICK, RETAIL | HEALTHY WORKING | JANUARY 8, 2019
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.
(I have Dermatomyositis. It’s a rather rare autoimmune disease, best simplified as: without medication, my immune system eats my muscle tissue. When the more worrying symptoms appear, my doctor has me go in for a rushed blood test — ten vials — first thing in the morning, and then tries to call me at work that afternoon after she gets the results. I am working at a store, on cash, ringing through customers, and I hear the service desk page the cash supervisor several times over the course of maybe a half-hour, telling her she has a call waiting on the line. I notice the frequency of the pages.)
Me: *thinking* “Wow, I hope she doesn’t have a family emergency.”
(At one point, the cash supervisor comes up to me while I’m in the middle of a transaction and tells me to turn my light off, then stands in front of my counter behind the customer to make sure no one else comes up to my till. Once the customer is rung through and out the door, she hands me a piece of paper with my doctor’s phone number and says I need to call her. My doctor wants to see me right away, which I explain to my supervisor, and she lets me go. I cab down to my doctor, and she tells me I most likely have Dermatomyositis — later confirmed by a muscle biopsy — gives me a prescription, and puts me on sick leave for six weeks, because she wants me to take it easy so that the damaged muscles can heal. All those times I had heard paging for my supervisor to pick up the phone over the course of a half-hour? That had been my doctor trying to get a hold of me, and it took a long time before my supervisor finally answered. Here’s roughly how the conversation went, according to my doctor
Doctor: “This is [Doctor], and I need to speak to [My Name].”
Supervisor: “Is this an emergency?”
Doctor: “I am a doctor wanting to speak to my patient. YES, it’s an emergency!”
BMI = Bad Model For Increase
FLORIDA, JERK, MIDDLE SCHOOL, NURSES, PATIENTS, USA | HEALTHY | JANUARY 7, 2019
(At the end of seventh grade, I am sent home with a letter from the school nurse stating that my BMI is too high, I’m therefore overweight, and I need to be seen by my pediatrician. My pediatrician tells my mother that since I am extremely active, my diet is healthy, and my weight gain is obviously due to an impending growth spurt, to not worry about the weight for now. Over summer break I grow five inches taller. At this point, I’m looking rather scrawny, as it happens when children have large growth spurts. When school starts back up, I get called back into the school nurse’s office. She starts questioning me as to whether everything is all right at home, how is school, am I making friends, am I getting bullied, etc. She finally gets around to the point that she believes I have an eating disorder! I start laughing.)
Me: “Are you joking? I weigh 150 pounds! You said I was fat three months ago!”
School Nurse: “There is no way you weigh 150 pounds. You’ve obviously been starving yourself to get thin. It’s not healthy to do this to yourself.”
Me: “I’m a runner and play other sports. I grew five inches taller over the summer. I haven’t lost any weight. Got a scale? I’ll prove it.”
(I got on the scale and, lo and behold, I actually weighed 155 pounds. The school nurse thought there was something wrong with it and weighed herself. She weighed me again and realized that it was correct! She couldn’t resolve in her head that at 5’4” and 155 pounds I looked underweight due to my muscle mass versus body fat percentage. She called my mother, at which point my mother yelled at her to stopped harassing me about my weight or she was going to the principal over it.)
Health Care(less), Part 4
AWESOME, DOCTOR/PHYSICIAN, INSURANCE, MARYLAND, MEDICAL OFFICE, NON-DIALOGUE, USA | HEALTHY | JANUARY 5, 2019
In the spring of 2000, I came down with a cold that lingered nearly two weeks, then got weird. I went to see the doctor and she ordered several tests to be done at the hospital next door to the office building.
It was there that I was told that one of the tests she wanted done — a pulse oximeter reading — required pre-approval from my insurance company, which would take about three days to go through the process.
When I told my doctor about that, she was furious. It was a fairly simple test, but her office did not have the necessary equipment. Once she had a break between patients, she marched over to the hospital and spoke to a friend who worked in the emergency department. She then brought my husband and me through the back hallways to her friend, who placed a clip that looked like a clothespin on my finger. In a couple of seconds, the nearby machine showed the necessary data and I was finished with the test in less than five minutes. I was never billed for it.
It turned out that I had pneumonia. I was sent home with the needed prescriptions and instructions. I was back to normal in a few days.
The next time I went to that doctor, she told me that the office had acquired their own equipment.
It’s now eighteen years later, and her office has several of them. I noticed this morning that you can buy one online for about the price of two fast-food hamburger dinners. And the insurance company had wanted three days before approving the procedure!
Health Care(less), Part 2
MEDICAL OFFICE | RIGHT | JUNE 18, 2011
(A patient comes in for a follow-up. I check their insurance card for charges.)
Me: “It seems that you have a $25 charge. You can pay that in cash, check, or credit card.”
Patient: “I don’t have charges anymore.”
Me: “Oh, did you get a new insurance company?”
Patient: “No, I just don’t have charges anymore.”
Me: “Do you have a new card that reflects that change? If not, I’m required to collect your charge. Then, if it turns out you don’t have one, we will refund it to you.”
Patient: “No, I don’t have a new card. But President Obama says I don’t have to pay.”
Me: “The president told you that you don’t have to pay?”
Patient: “Yeah. He says that Americans get healthcare for free now.”
Me: “Oh, I understand now. However, I think you’ve misunderstood. The Healthcare Bill doesn’t eliminate charges except for preventative, and doesn’t make healthcare free. It just restructures some health insurance policy and such. And it hasn’t gone into effect yet. So, you still have a charge.”
(She reluctantly pays her charge.)
Patient: “Expect to hear from President Obama about this. And don’t expect any sympathy either when he gives you the chair.”
Health Care(less), Part 2
MEDICAL OFFICE | RIGHT | JUNE 18, 2011
(A patient comes in for a follow-up. I check their insurance card for charges.)
Me: “It seems that you have a $25 charge. You can pay that in cash, check, or credit card.”
Patient: “I don’t have charges anymore.”
Me: “Oh, did you get a new insurance company?”
Patient: “No, I just don’t have charges anymore.”
Me: “Do you have a new card that reflects that change? If not, I’m required to collect your charge. Then, if it turns out you don’t have one, we will refund it to you.”
Patient: “No, I don’t have a new card. But President Obama says I don’t have to pay.”
Me: “The president told you that you don’t have to pay?”
Patient: “Yeah. He says that Americans get healthcare for free now.”
Me: “Oh, I understand now. However, I think you’ve misunderstood. The Healthcare Bill doesn’t eliminate charges except for preventative, and doesn’t make healthcare free. It just restructures some health insurance policy and such. And it hasn’t gone into effect yet. So, you still have a charge.”
(She reluctantly pays her charge.)
Patient: “Expect to hear from President Obama about this. And don’t expect any sympathy either when he gives you the chair.”
Smurfs Versus Gargamel With The Lightning Gun
BIZARRE, DENTIST, NEVADA, PATIENTS, SILLY, USA | HEALTHY | JANUARY 2, 2019
(I am getting my top two wisdom teeth removed and the dentist gives me two little pills to swallow in order to get me through the procedure. My father was to this dentist for the same thing about two weeks prior and he had some… interesting hallucinations from it. Now it is my turn. I do remember some of this, but it was retold to me by my wife several hours later after the drugs wore off. This occurs during the time I am in the waiting room until I sit down in the chair.)
Me: “I’m… really feeling it now.”
Wife: “Okay, just lay your head down on my shoulder. They said it should act pretty fast.”
Me: *waking back up a bit* “We almost got them.”
Wife: “Huh? You almost got who?”
Me: “The Smurfs… They’re going rogue… I’m having a war with the Smurfs…”
Wife: “Oh, really?”
Me: “Yeah… yeah… Had to take out Joker Smurf… He was putting down IED presents… A sniper got him… Saved all of us…”
Wife: “Okay, well, just be careful.”
Me: *waking back up again and finding myself shuffling with her help and the nurse* “Brainy… Brainy stole our Blackhawk… I got him with the LAW… Had to blow it up…”
Nurse: *laughing really hard* “What is going on?”
Me: “Smurfs attacked… Brainy stole a helicopter… Gargamel… Gargamel is behind it all… He got big… like a video game boss… Commander killed him with a lightning gun…”
(My wife and the nurse are laughing like crazy as I’m laid back into the chair and start to doze off. Suddenly I bolt upright and look out the window.)
Me: “OH, MY GOD! LOOK AT THAT TURKEY!”
(At this point the dentist has come in and I hear him laughing.)
Dentist: “Turkey? You mean that bush?”
Me: “NO! It’s HUGE! AND PURPLE!”
(I guess I passed back out at that point and they were able to get my teeth pulled with no problems. I remember the Smurf War and could write a book about it, but the turkey thing was new to me. If I ever have to get teeth pulled again, whatever they gave me is what I’d request again! My wife wishes she had recorded it all… So do I.)
How Not To Score Highly
AUSTRALIA, DOCTOR/PHYSICIAN, LAZY/UNHELPFUL, MEDICAL OFFICE, NON-DIALOGUE | HEALTHY | DECEMBER 30, 2018
My partner was applying for a new job which required a drug test. He didn’t have a regular doctor as we had recently moved, so he chose the closest to our house. On entering the doctor’s office the doctor simply asked him, “Do you drink?” and, “Do you use drugs?”. My partner replied, “No,” and was sent home with the doctor’s report.
Needless to say, the workplace required a more comprehensive drug test to be carried out — one with at least a urine sample.
They’re Too Penny Wise
MEDICAL OFFICE, NORTH CAROLINA, PATIENTS, SILLY, TEENAGERS, USA | HEALTHY | DECEMBER 29, 2018
(I am fifteen and skinny, and I keep losing weight, so I have to go to the doctor to be weighed once a month to prove I don’t have an eating disorder and that my ADD medication isn’t screwing up my metabolism. I suspect it IS the medication, but I really don’t want to be taken off it because it helps me enormously, so one day, I get the bright idea to hide sacks of pennies in my clothes to make myself heavier.)
Nurse: “Okay, just take off your jacket and shoes, and step onto the scale, please.”
(When I bend down to take off my shoes, one of the sacks of pennies falls out of my pant leg.)
Nurse: “Oh, what’s that?”
Me: “Um… pennies… because I’m going to the bank later. To turn them in. Yeah.”
Nurse: *still friendly but clearly not buying my bulls*** at all* “Riiight. Got any more?”
(Fortunately, my doctor just laughed and told me not to do it again. A week or so later, my dad went to the same doctor. While weighing him, the nurse told him to take his hand off the wall. My dad jokingly asked if she thought he was trying to cheat, and she told him the funny story of the girl who came in with her clothes full of pennies.)
A Graphic Train Of Thought
ENGLAND, PATIENTS, PUBLIC TRANSPORT, REVOLTING, UK | HEALTHY | DECEMBER 28, 2018
I’m notorious for not really thinking before I speak. Some people like it because they can count on me telling the truth, but others hate the fact that I say inappropriate things sometimes.
This is pertinent when I’m on a national rail service train. I have just spent three hours with my dad in an Urgent Care drop-in centre because a relatively recent piercing I got became infected. My mum isn’t with us as she stayed in London while we went to Nottingham.
She calls me on the train to check how I am after my dad texted her before we were seen by a nurse. I tell her the whole story.
As I’m telling it, I start to notice people around me looking uncomfortable, and one man puts his food away. I realise that I’ve just described, in graphic detail, how there had been clear fluid and blood leaking from my ear, as well as how, when I took the piercing out, I lost my grip on the front of the earring and pulled the 3-mm ball through my piercing, making it bleed all the more. I quickly change tack to a more vanilla version of events.
To all the poor people who shared that train with me, I’m deeply sorry for subjecting you to that and putting you off your food. On the plus side, I caught the infection before it got really bad, so there’ll be no even worse stories for me to horrify strangers with.
He’s Crazy, But Can’t Quite Put His Finger On Why
BIZARRE, MEDICAL OFFICE, PATIENTS, USA | HEALTHY | DECEMBER 27, 2018
(In the middle of a major snowstorm, my fiancé starts feeling incredibly under the weather. Not taking the risk, I get him to the doctor, taking an hour to drive a usual ten-minute drive because of road conditions. I decide to stay in the waiting room and read. It’s just me and the receptionist in the front when a man holding his arm oddly comes in.)
Man: “I’m here for an appointment.”
Receptionist: “Yes, are you…” *trails off and pales* “Uh…”
Man: “I’m [Man], here about my hand.”
Receptionist: “I’m sorry; it says here you cut your finger off?”
(I look up from my book, completely horrified, and now notice the man has a very bloody towel around his hand.)
Man: “I was cutting wood and missed. It’s safer to drive here than the hospital.”
Receptionist: “You need to go to the emergency room right now. I’m calling you an ambulance!”
Man: *turns to me* “She’s overreacting, right?”
Me: *notices he’s carrying a sandwich bag with a FINGER IN IT* “Absolutely not!”
(He kept protesting, but eventually got into the ambulance and left. I told my fiancé about it after the fact, but he’d thought it was a fever dream. The kicker? The doctor’s office was at the top of a hill, while the nearest hospital was maybe half a mile away in a very open area, much easier to get to in snow.)
Getting A Gauge On Nurse Meanie
CANADA, HOSPITAL, NURSES, WILD & UNRULY | HEALTHY | DECEMBER 26, 2018
(I am in the hospital, about to give birth to my son. They have been trying to induce me for three days since I am far past term, the baby is large, and it is time for him to come out. Each time we go in to get another round of the lovely stuff they put up your lady bits to try and start contractions, I have the same nurse. She is terribly mean and has a horrid bedside manner. My hubby and I are very non-confrontational people, so we just deal with it and don’t say anything. Fast forward to day three: my water finally breaks at midnight. We head to the hospital to be admitted. Since it is the night shift, we have a new nurse who is a wonderful girl. She gets me settled and set up with an IV. She ends up having to use a smaller gauge since my veins are sometimes a bit difficult, but it’s no problem. The day shift comes and Nurse Meanie is back. She is in a mood and is fuming that the night nurse used a size smaller gauge on my IV. She then spends the next several hours trying to redo it with a larger-gauge needle. She has my hand wrapped in hot towels for a couple hours to make the veins pop, with no luck. After five failed attempts this way, she takes to slapping the back of my hand to make the vein pop out better. My hubby has had to step out to grab something from home we had forgotten, so I am on my own. My hand is hurting quite a bit and she just keeps slapping and slapping.)
Me: “Can you please just stop? I have an IV and it seems to be okay. That really hurts me. Please just stop.”
Nurse: “No. They never should have done this gauge IV. I don’t know what these young nurses think they’re doing; this is absolutely wrong and I will be having a talk with them.”
(She keeps slapping my hand, and has tried the IV another three times. I am now in tears from the constant poking and the prolonged slapping.)
Me: “Okay, this is enough. Stop it and leave the IV alone!”
Nurse: “No, I have to do this. This gauge is not large enough to administer the meds you need. I have to do it. You’re in labor; you can deal with a few needle pricks.”
(I am now full-on crying, and any sense of being nice is completely gone.)
Me: “That’s it! We are done with this. This IV is fine and I will not allow this to continue!”
(I pull my hand away and she tries to grab it back. I pull it close to my chest and glare at her as best I can. She is more than angry and leaves the room. My doctor comes in a few minutes later to check how I am progressing. Nurse Meanie comes in a moment later and proceeds to loudly explain how incompetent the night nurse was at giving me an IV, and how she has been trying all morning to fix it. She shoots me a look and then tells him that I have been incredibly difficult and refused to allow her to replace the IV. She has the smuggest look on her face and smiles at me, all sickly-sweet. The doctor looks at her as though she’s gone mad. He shakes his head.)
Doctor: “There is nothing wrong with that gauge of IV. I would have recommended the same since her veins are hard to find. I don’t blame her for refusing if you have been trying for hours. There is no problem here.”
(Nurse Meanie’s face looked so angry and embarrassed. She opened her mouth to speak and then shut it. And then she stormed out of the room. The doc turned to me and I just said, “Thank You!” He shook his head and said that he would make sure a different nurse was assigned to me from there on out. Thank goodness.)
Don’t Get That Mixed Up With The Coffee
NORTH CAROLINA, REVOLTING, USA, VET | HEALTHY | DECEMBER 25, 2018
(A worried-looking woman rushes into the vet’s waiting room, pulls out a double-bagged yellow liquid, and tries to hand it to the receptionist.)
Woman: “IS THIS A NORMAL COLOR FOR MY CAT’S URINE?!”
Must Be One Big Jacket
BIZARRE, CALIFORNIA, MEDICAL OFFICE, RUDE & RISQUE, USA | HEALTHY RIGHT | JANUARY 27, 2019
(I’ve just asked an elderly patient to remove his jacket so I can take his blood pressure.)
Patient: “Sure. I’ll take all my clothes off, if you want!”
A Blue Eye For A Broken Tooth
ENGLAND, HOSPITAL, LONDON, PATIENTS, SILLY, UK | HEALTHY | JANUARY 25, 2019
(This happened a few years back. Two of my teeth had cracked and gone completely rotten and required removal. I was put under anesthetic and had the operation. Just after I woke up…)
Me: *pokes holes in mouth* “What… What? Where’re my teeth?”
Nurse: “You just had an operation to remove them.”
Me: *pokes mouth* “What? No… No, I didn’t. I was shopping… Yeah…”
(A bit of a pause. To check my jaw, she makes me bite a bit of cotton.)
Me: “I want my teeth back, please.”
Nurse: “Don’t worry; we have them in a little packet.”
Me: “No… No! I WANT YOU TO PUT MY TEETH BACK!”
Nurse: “I’m afraid that’s impossible. They’re all broken.”
Me: “PUT THEM BACK!” *sits up, throws the cotton at the wall, and then starts crying for no particular reason* “They were killed too soon!”
Nurse: “Don’t worry; they went out bravely.”
Me: “Yeah… The funeral will be so sad… They were so brave! Rest in shade… No… peas… peace!”
(I look at the nurse.)
Me: “Your eyes… Why are they blue? How does it work? They are very blue. Did anyone ever say your eyes are blue? Why are they blue?”
(I don’t remember any of this, but my dad was there and told me the whole thing once the anesthetic wore off. I felt so mortified!)
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