During my freshman year in high school, my science teacher assigned us to interview people in the community about how they use science in their careers. Although I don’t remember most of the people I spoke with, I can tell you that I spent meaningful time with a local community pharmacist who changed my life.
What I saw was a man who loved his career and truly cared for his patients. In an instant, I knew that I wanted to become a pharmacist, and I never wavered from that goal throughout high school.
Knowing what you want to be when you grow up at age 14 is unusual, but it is very liberating. I simply had to work backwards to figure out how to achieve my goal of becoming a pharmacist.
After high school, I chose to attend Ohio Northern University (ONU) because it had a unique pharmacy program. Rather than attending college for 2 years and then applying to the pharmacy program, ONU students were admitted to the College of Pharmacy from day one.
Although it was expensive, being in pharmacy school from day one and avoiding the risk of rejection made it worthwhile for me.
In college, I spent a lot of time in the library. Although the classwork was difficult, I did well with one exception: organic chemistry.
I did fail organic chemistry—a notorious “weed out” course—but I successfully retook the class over the summer and graduated on time with the rest of my classmates. Failing a course is a difficult stumbling block, but I stood strong and persevered.
Today, I’m thankful for the wonderful pharmacy profession for so many reasons.
First, I’m thankful that community pharmacists are the health care professionals most accessible to the public. If my local pharmacist wasn’t accessible to me, then I likely would have taken a different career path.
Second, I’m proud of the work we pharmacists do, the diversity of our career options, and the relationships we share with our patients and fellow health care providers.
Pharmacy is a profession that makes a real difference in people’s lives. It certainly has made all the difference in mine.
Extra Stupid, New Jersey, Pharmacy, USA | Right | July 3, 2018
(My aunt works at the pharmacy in a CVS, and often comes home with hilarious stories about customers or doctor offices. This one in particular I find incredibly stupid.)
Aunt: “Hello, this is [Aunt] from CVS. I need to order a refill for [Medication] for [Patient].”
Doctor’s Office: “Where are you calling from?”
Aunt: “CVS.”
Doctor’s Office: “Can you spell that?”
Aunt: “Um… C-V-S.”
Doctor’s Office: “Where? Spell it?”
Aunt: “C as in ‘cat,’ V as in ‘Victor,’ S like in ‘Sam.’”
Doctor’s Office: “Where?”
(According to her, this went on for five minutes before she finally got the medication ordered. The customer even warned her that the office was awful before she made the call.)
Australia, Extra Stupid, Hobart, Patients, Pharmacy, Tasmania | Healthy | June 27, 2018
(At my pharmacy, we commonly take orders by phone so that a customer’s medications can be ready to collect when they arrive. This phone order, however, is a little different.)
Me: “Good afternoon. This is [Pharmacy]. [My Name] speaking. How can I help?”
Customer: “Yes, I’d like to order some medications, please.”
Me: “Sure. What do you need?”
Customer: “I can’t remember what they’re called, sorry.”
Me: “That’s okay. We can figure it out. Do you remember what they’re for?”
Bizarre, Employees, Ignoring & Inattentive, Pennsylvania, Pharmacy, Pittsburgh, USA | Right | June 26, 2018
(I work in a pharmacy. I have a regular customer who is rather eccentric, and usually wears the same clothing: a raccoon fur cap — complete with tail — and a denim jacket covered in buttons and patches depicting his niche interests. He also usually rides a store-provided mobility scooter. This day, he comes in wearing a pinstripe suit, a faux velvet top hat, and a plastic pendant on a red ribbon of the sort you might find in a child’s Dracula Halloween costume. He is also walking with a cane, not riding the scooter. It’s the end of a long day, and his outfit is so different from usual that I don’t recognize him at first.)
Me: “Hello, sir. May I have your name?”
Regular: *stares at me for a second* “[Regular].”
Me: “Oh! Mr. [Regular]! Sorry, I didn’t recognize you at first. You’re wearing a different hat!”
(I pull up his profile on the computer while exchanging pleasantries.)
Me: “I’m afraid you don’t have any prescriptions ready. Was there one you were expecting?”
Regular: “I just thought I’d stop by and see if any of my automatic refills were ready.”
Me: “Well, let me see…”
(I look at the relevant page of his profile and see that all of his maintenance medications are indeed set to auto-fill, but it’s still a few weeks before they’re due to be filled again.)
Me: “Looks like you should be good for a while. You should get a call when your prescriptions are filled. Do we have your correct phone number on file?” *repeats number*
Regular: “Yep, that’s the one.”
Me: “All right, then you’ll get a call letting you know when your prescriptions are ready. Thanks for stopping by, Mr. [Regular]. It was good to see you!”
(The regular walks away, making quite the picture with his top hat and suit. The next customer in line comes up to my register and stares after the regular for a moment.)
Criminal & Illegal, Pharmacy, South Carolina, Teenagers, USA | Right | June 22, 2018
(I work in a pharmacy. I am filling in as an over-the-counter floor manager while our salaried management is out to meetings. Since I am an hourly supervisor, I am not allowed to do some things, like cash pulls or theft stops, but everything has been smooth throughout the day. It should be noted that at the time of this story, I am several months pregnant, but I am still getting around normally. I am crouching behind the counter for supplies when I hear a customer walk by.)
Me: *popping my head just over the counter* “Good morning!”
Teenage Boy: “Jesus! Uh… hi…”
(The kid looks a bit startled, but I don’t think much of it since I kind of came out of nowhere. I come out from behind the counter to see him flipping through the pegs of condoms. He is acting very sketchy, so I try to stay out of sight but where I can still watch him. Sure enough, he pockets a small pack of condoms. I cut the corner just as he is about to put another pack of condoms in his coat pocket. He drops them on the floor and I exaggeratedly struggle to bend over picking them up.)
Me: *poking my belly out* “Man, let me tell you from experience, I would not recommend this kind.”
(The kid practically ran out of the store, ditching the condoms in his pocket onto a nearby display on the way out.)
(A forty-something year old woman comes to the counter with her purchases. Amongst them is a box of condoms, which have security stickers on them. Before I scan the item, I swipe it a few times over the scanner to deactivate it.)
Customer: “Is it not scanning?”
Me: “No, I’m just deactivating the security sticker. I don’t want you to set off the alarm on the way out. Especially over condoms!”
Customer: “Oh I’m not embarrassed! They’re not for me, they’re for my son. I can’t even get an erection
(A customer comes in with a prescription for a narcotic pain reliever. He says that he was at the hospital with his wife and the hospital stole his pills, which is why he needs to get this prescription filled, even though his last prescription was just filled a few days ago.)
Me: “OK, sir, I talked to your doctor and he says I can fill your prescription.”
Customer: “Great, can I wait? I have no pills left and I really need it.”
Me: “It’ll be about 10 minutes.”
(10 minutes later.)
Me: “OK sir, your prescription is ready.”
Customer: “Hey, are those pills the same as this?” *holds up pill*
Me: “I thought you didn’t have any pills left, sir.”
Customer: “Well…I bought this off the street, to be honest with you.”
(While waiting in line, I overhear a conversation between a teenager and a police officer, both of whom are also waiting. The boy has red plastic cups and ping pong balls in hand.)
Officer: “Can I ask what those are for?”
Teenage customer: “No, no questions.”
Officer: “Where’s the party?”
Teenage customer: “No parties.”
(The kid checks out, and as he’s walking out the door yells “SODA PONG!” and flicks his wrist.)
Officer, to me: “Yeah, I’ll get the call in a couple hours.”
Pharmacy | Boston, MA, USA | Right | June 12, 2010
(I work as a pharmacy tech at a chain pharmacy. I am also currently in pharmacy school and will be a pharmacist one day.)
Customer: “You should be ashamed of yourself!”
Me: “I’m sorry. Can I help you with something?”
Customer: “No! I refuse to be helped by a high school dropout! You should be ashamed of yourself for working where children can see you! You are going to make them think that it is okay to not have an education!”
Me: “Ma’am, I am not a high school dropout. I have a high school diploma and I am currently in pharmacy school working towards a Doctor of Pharmacy. I am going to be a pharmacist one day.”
Customer: “Stop lying! I have never heard of a pharmacist before. You are a high school dropout!”
Manager: “Can I help you?”
Customer: “Yes! Your employee is lying to me! She says she is going to be a pharmacist! That job doesn’t exist!”
(The manager looks at our pharmacist who is near tears from laughing so hard.)
Manager: “Ma’am, see the man over there? He’s the one who filled your prescription. He is a pharmacist.”
Customer: “No he isn’t! He just counts pills! You don’t need school for that!”
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