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florida80 · 05-11-2021

Can’t Get A Handle On The Handle
RETAIL | RIGHT | JULY 15, 2013
(We are an appliance dealer. Our doors are locked as a safety precaution, and we have to buzz people in. A customer is furiously jiggling the door handle. I speak to her through the intercom.)

Me: “Can I help you, ma’am?”

Woman: “OPEN UP!”

Me: “Okay ma’am, wait for the buzzer and pull.”

(The customer continues to jiggle it before and through the buzzer sound, so it doesn’t open.)

Woman: “LET ME IN! WHAT IS THIS?! ARE YOU RACIST IN THERE? YOU DON’T WANT MY KIND IN THERE?!”

(I speak louder over the non-stop jiggling and banging.)

Me: “Ma’am, I’ll buzz you in again. Just please let go, wait for the buzzer, and then pull.”

(The customer continues to jiggle the handle and yell and bang. This repeats two more times.)

Me: “Miss, I don’t mean to be rude, but it’s really not that difficult. Please, just take your hands off the handle, wait for the buzzer, and then pull the handle.”

(The customer continues to jiggle the handle.)

Woman: “WELL F*** THIS! I DON’T NEED THIS! I’M A F****** QUEEN!”

(The customer punches the glass and leaves.)

Me: “Have a nice day, your highness.”

05-11-2021	#573
florida80 R11 Tuyệt Thế Thiên Hạ Join Date: Aug 2007 Posts: 113,793 Thanks: 7,446 Thanked 47,186 Times in 13,138 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s) Quoted: 511 Post(s) Rep Power: 162	Can’t Get A Handle On The Handle RETAIL \| RIGHT \| JULY 15, 2013 (We are an appliance dealer. Our doors are locked as a safety precaution, and we have to buzz people in. A customer is furiously jiggling the door handle. I speak to her through the intercom.) Me: “Can I help you, ma’am?” Woman: “OPEN UP!” Me: “Okay ma’am, wait for the buzzer and pull.” (The customer continues to jiggle it before and through the buzzer sound, so it doesn’t open.) Woman: “LET ME IN! WHAT IS THIS?! ARE YOU RACIST IN THERE? YOU DON’T WANT MY KIND IN THERE?!” (I speak louder over the non-stop jiggling and banging.) Me: “Ma’am, I’ll buzz you in again. Just please let go, wait for the buzzer, and then pull.” (The customer continues to jiggle the handle and yell and bang. This repeats two more times.) Me: “Miss, I don’t mean to be rude, but it’s really not that difficult. Please, just take your hands off the handle, wait for the buzzer, and then pull the handle.” (The customer continues to jiggle the handle.) Woman: “WELL F* THIS! I DON’T NEED THIS! I’M A F**** QUEEN!” (The customer punches the glass and leaves.) Me: “Have a nice day, your highness.”