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Old 03-30-2021   #12
dnguyen1
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Quote:
Originally Posted by queebee View Post
Thanks so much for your advice, you're right. There is a issue of this Laptop after windows update.
I am assuming your pc is windows 10. just to make sure you run web report and grab windows 10 serial # from your system (I forgot web report name, something like advisory. That report will collect any software serial # from your system, just for future needed. (found it... here it is https://www.belarc.com/products_belarc_advisor)

Windows 10 you can download free from Microsoft just need 8GB USB 32Gb even better, and to make sure next time when you run patch update make sure it complete 100% then reboot. in this case I think patch could be corrupted.

create windows 10 installation media below:

https://www.microsoft.com/en-us/soft...load/windows10

FYI... I work with PC since 1995 and MCSE certified, so I am familiar with it. have fun rebuild system, good luck! any questions just send me message i am here and happy to help out. if PC is Dell then update bios free from its website just find out machine model and be careful when update bios... DO NOT TURN OFF PC WHILE UPDATE BIOS... power interrupt you will never turn PC back on.

Last edited by dnguyen1; 03-30-2021 at 21:47.
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queebee (03-30-2021)
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