Dolled Up And Priced Down 
PHARMACY | RIGHT | NOVEMBER 21, 2014 
(I work at a small mom and pop pharmacy. We are having a buy-one-get-one sale on some collectible dolls. A middle-aged female customer is browsing the collectibles. There are six different dolls, each a different color. I happen to be at the counter where they are displayed.) 
 
Me: “Hello, I see you are interested in these dolls.” 
 
Customer: “Yes, but I’m unsure which one to get.” 
 
Me: “Well, we are having a sale on them.” 
 
Customer: “I see.” 
 
Me: “Well, just inform me which ones you decide on.” 
 
Customer: *eyes light up* “I can get more than one!?” 
 
Me: “Yes.” 
 
Customer: “How much for one?” 
 
Me: “$14.50.” 
 
(The customer starts counting on her fingers, then sighs.) 
 
Me: “What seems to be the problem?” 
 
Customer: “I only have enough money for three of them.” 
 
(I am confused.) 
 
Customer: “Even with your sale, I would only get be able to get four.” 
 
(I figure out what is the misunderstanding in her logic.) 
 
Me: “How about this, you buy three and I’ll give you the other three on the house?” 
 
Customer: “You will won’t you get in trouble for that?” 
 
Me: “I won’t tell if you won’t tell.” 
 
(I got her dolls and rang her up. She kinda skipped out of the store.)
		 
		
	
		
		
		
		
		
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