Unfiltered Story
#179127
Australia, Pharmacy | Unfiltered | December 9, 2019
(In the pharmacy I worked at they had a sign that said medications are up to 80% off of the regular retail price. A customer comes to my till to pay for his purchases.)
Me: You’re total is (total).
Customer: Where is my discount?
Me: What discount sir?
Customer: The 80% off that it says on that sign!
Me: Oh the discount is already added. What we sell you is already up to 80% off the regular retail price.
Customer: No, it says it’s 80% off, I want my discount.
Me: The discount is already included, it’s off the regular retail price not our current sale price.
(Customer continues to get angrier. He yells at me and won’t let me explain how it works and how it clearly states on the sign what it means. He then starts to blame me personally about the false adversiting in the store even though I have no say as it is a chain store. Eventually he leaves, leaving me to take a break to compose myself.)