That’s Commitment
Pharmacy, Retail, Time | Right | January 15, 2009
Me: “Thank you for calling your local 24-hour pharmacy. How may I help you?”
Customer: “Yeah, what time do you close?”
Me: “Sir, we never close. We’re open 24 hours.”
Customer: “Well, that’s just ridiculous. How can you put up with that?”
Me: “Sir?”
Customer: “So if I show up at four in the morning with a prescription, you’d be there?”
Me: “Yes, sir, we’d be open.”
Customer: “And what time do you open?”
Me: “Sir… we never close; we are always open. Think of it like a 24-hour diner; there’s always someone here to help you.”
Customer: “Oh, man, that must stink! When do you get time to go home and sleep?!”
Me: “Er… we have cots in the back
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