Not As Easy As ABC, 123
Pharmacy | Right | May 5, 2014
Patient: “I’m picking up some meds. My name is [Name].”
Me: “I have three prescriptions here for you today. Is that correct?”
Patient: “I think so. Can you show them to me?”
Me: “Sure”
(I pull out three bottles from the bag and show all three to the patient.)
Patient: “Okay, where’s the third one?”
Me: “I just showed you all three. What are you talking about?”
(I hold each one up and count as I go along. I get to three and he still looks confused.)
Patient: “I thought you said I had three… I don’t see the third one!”
Me: “I just showed you three bottles! What are you talking about?! Do you know how to count?!”
Patient: “Oh… okay. I’ll take your word for it but I still don’t think there’s three here”
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