County The Ways

California, Clinic, USA | Healthy | November 24, 2017


(I work for a non-profit medical clinic. Because the county we operate in provides a pretty broad range of services, we have a lot of patients who labor under the belief that we are associated with the county. We are not and never have been. I overhear my colleague who is working the front desk engaging with a patient.)

Patient: “So you’re part of the county, right?”

Colleague: “No, we are in no way associated with the county.”

Patient: “Oh, so you contract with them?”

Colleague: “No. We are not contracted by, subcontract with, or in any way work for or answer to the county.”

Patient: “So, you’re subcontracted with the county.”

Colleague: “No, we are not. We are in no way, shape, or form any part of the county services.”

Patient: *sounding confused* “Oh.”

(A moment later.)

Patient: “So can you send [paperwork] through this fax machine?” *gestures at printer*

Colleague: “That isn’t a fax machine.”

Patient: “Can you fax it from here?”

Colleague: “No, we do not have a fax machine here.”

Patient: *confused* “Oh.”

(After the patient has been called in to see the provider.)

Me: *to Colleague, teasing* “So hey, [Colleague], aren’t we part of the county?”

Colleague: *throws hands in the air* “Apparently!”

Me: “Someone should tell [Boss]. He won’t have to worry about that [specific] grant anymore!”