By now, I’m freaked because a) I thought this was resolved a few months ago, and b) I’m planning to buy a house and don’t want a collections account to show up on my credit report.
I make a few calls that result in me leaving a message with the rude hospital billing lady I spoke to a few months before. She leaves me a message later letting me know that she’s spoken to the second billing team and it should be taken care of. Our insurance person at work also tells me to call back the collections agency and let them know I’m working things out with the hospital. I do and they freeze the collections account for me.
I’ve not heard anything from either billing group, so it all seems to be resolved now. And I’ve switched to a different doctor’s office, one not connected to the hospital. Everyone is really nice and so far I’ve had no issues.
Moral of the story: ask lots of questions when your doctor refers you anywhere. And don’t go unless your insurance has signed off on that being the best in-network facility and estimated how much it will cost.
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