This Vet Is Worming His Way Around Your Cat
Bad Behavior, Canada, Doctor/Physician, Ontario, Vet, Whitby | | Healthy | May 17, 2019
(I set up an appointment for my cat to get his annual exam and vaccines at the vet clinic that my boyfriend and I have been taking him to since we first brought him home at three months old. He is now two-and-a-half years old, meaning with all his kitten appointments — booster shots, sterilization, etc. — we have taken him in a total of seven times prior to this. Up until this point, we have always seen the same vet, and our cat is very comfortable with her, often purring through his appointments. The day before the appointment, I get a phone call
Receptionist: “Hi, [My Name]! I’m calling to confirm [Cat]’s appointment for tomorrow at [time two-and-a-half hours later than the appointment was scheduled for].”
Me: “Um, I scheduled that appointment for [appointment time].”
Receptionist: “We don’t have any slots available at [time]. We can try to fit you in between appointments, but I can’t guarantee time for a full exam and vaccines.”
Me: “I scheduled this appointment weeks ago, even picking a later date, because [time] worked best with my boyfriend’s schedule and he’s the only one who drives. There’s no way you can give me the time my appointment was scheduled for?”
Receptionist: “I have it in my system that your appointment was scheduled for [two-and-a-half hours later].”
Me: “Whatever, I’ll take it, I guess. I want to stress though that I would never have picked an appointment that late; there’s no way this error was on my end.”
Receptionist: “Okay, well, don’t forget to bring in a fecal sample.”
Me: “Fecal sample? We’ve never had to bring a fecal sample before.”
Receptionist: “It’s a standard part of every annual physical.”
Me: “It’s not going to cost anything extra, is it? I just moved two weeks ago, and it cost more than I’d thought, so my money’s pretty tight for the rest of the month. I can’t afford to pay anymore than what I am for the physical and vaccines.”
Receptionist: “It’s a standard part of every physical; don’t worry.”