Time To Start Screening Customers
Pharmacy | USA | Right | May 19, 2012
(A customer slams a bottle of sunblock on the counter.)
Customer: “This is worthless! I can’t believe you sell this!”
Me: “I’m sorry to hear that, sir.” *examines the empty bottle* “But this is the highest protection factor we have.”
Customer: “Well, it’s crap! I want a refund!”
Me: “Sorry, I can’t refund an empty bottle; it’s store policy.”
Customer: “Well, what do you expect?! I have two large windows!”
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