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florida80 08-14-2021 00:12

Health Care(less)
Health & Body, Money, Pharmacy, South Carolina, USA | Right | May 19, 2010
Me: “That will be $43.78, ma’am.”

Customer: “Oh, no, it won’t.”

Me: “I’m sorry, did you have insurance? You weren’t in the system. Do you have your card on you?”

Customer: “No, I don’t have insurance. Obama said health care is free.”

Me: “I don’t think that’s how it works, ma’am.

florida80 08-14-2021 00:12

Smurfs Versus Gargamel With The Lightning Gun
Bizarre, Dentist, Nevada, Patients, Silly, USA | Healthy | January 2, 2019
(I am getting my top two wisdom teeth removed and the dentist gives me two little pills to swallow in order to get me through the procedure. My father was to this dentist for the same thing about two weeks prior and he had some… interesting hallucinations from it. Now it is my turn. I do remember some of this, but it was retold to me by my wife several hours later after the drugs wore off. This occurs during the time I am in the waiting room until I sit down in the chair.)

Me: “I’m… really feeling it now.”

Wife: “Okay, just lay your head down on my shoulder. They said it should act pretty fast.”

Me: *waking back up a bit* “We almost got them.”

Wife: “Huh? You almost got who?”

Me: “The Smurfs… They’re going rogue… I’m having a war with the Smurfs…”

Wife: “Oh, really?”

Me: “Yeah… yeah… Had to take out Joker Smurf… He was putting down IED presents… A sniper got him… Saved all of us…”

Wife: “Okay, well, just be careful.”

Me: *waking back up again and finding myself shuffling with her help and the nurse* “Brainy… Brainy stole our Blackhawk… I got him with the LAW… Had to blow it up…”

Nurse: *laughing really hard* “What is going on?”

Me: “Smurfs attacked… Brainy stole a helicopter… Gargamel… Gargamel is behind it all… He got big… like a video game boss… Commander killed him with a lightning gun…”

(My wife and the nurse are laughing like crazy as I’m laid back into the chair and start to doze off. Suddenly I bolt upright and look out the window.)

Me: “OH, MY GOD! LOOK AT THAT TURKEY!”

(At this point the dentist has come in and I hear him laughing.)

Dentist: “Turkey? You mean that bush?”

Me: “NO! It’s HUGE! AND PURPLE!”

(I guess I passed back out at that point and they were able to get my teeth pulled with no problems. I remember the Smurf War and could write a book about it, but the turkey thing was new to me. If I ever have to get teeth pulled again, whatever they gave me is what I’d request again! My wife wishes she had recorded it all… So do I.)

florida80 08-14-2021 00:12

How Not To Score Highly
Australia, Doctor/Physician, Lazy/Unhelpful, Medical Office, Non-Dialogue | Healthy | December 30, 2018
My partner was applying for a new job which required a drug test. He didn’t have a regular doctor as we had recently moved, so he chose the closest to our house. On entering the doctor’s office the doctor simply asked him, “Do you drink?” and, “Do you use drugs?”. My partner replied, “No,” and was sent home with the doctor’s report.

Needless to say, the workplace required a more comprehensive drug test to be carried out — one with at least a urine sample.

florida80 08-14-2021 00:13

They’re Too Penny Wise
Medical Office, North Carolina, Patients, Silly, Teenagers, USA | Healthy | December 29, 2018
(I am fifteen and skinny, and I keep losing weight, so I have to go to the doctor to be weighed once a month to prove I don’t have an eating disorder and that my ADD medication isn’t screwing up my metabolism. I suspect it IS the medication, but I really don’t want to be taken off it because it helps me enormously, so one day, I get the bright idea to hide sacks of pennies in my clothes to make myself heavier.)

Nurse: “Okay, just take off your jacket and shoes, and step onto the scale, please.”

(When I bend down to take off my shoes, one of the sacks of pennies falls out of my pant leg.)

Nurse: “Oh, what’s that?”

Me: “Um… pennies… because I’m going to the bank later. To turn them in. Yeah.”

Nurse: *still friendly but clearly not buying my bulls*** at all* “Riiight. Got any more?”

(Fortunately, my doctor just laughed and told me not to do it again. A week or so later, my dad went to the same doctor. While weighing him, the nurse told him to take his hand off the wall. My dad jokingly asked if she thought he was trying to cheat, and she told him the funny story of the girl who came in with her clothes full of pennies.)

florida80 08-14-2021 00:13

A Graphic Train Of Thought
England, Patients, Public Transport, Revolting, UK | Healthy | December 28, 2018
I’m notorious for not really thinking before I speak. Some people like it because they can count on me telling the truth, but others hate the fact that I say inappropriate things sometimes.

This is pertinent when I’m on a national rail service train. I have just spent three hours with my dad in an Urgent Care drop-in centre because a relatively recent piercing I got became infected. My mum isn’t with us as she stayed in London while we went to Nottingham.

She calls me on the train to check how I am after my dad texted her before we were seen by a nurse. I tell her the whole story.

As I’m telling it, I start to notice people around me looking uncomfortable, and one man puts his food away. I realise that I’ve just described, in graphic detail, how there had been clear fluid and blood leaking from my ear, as well as how, when I took the piercing out, I lost my grip on the front of the earring and pulled the 3-mm ball through my piercing, making it bleed all the more. I quickly change tack to a more vanilla version of events.

To all the poor people who shared that train with me, I’m deeply sorry for subjecting you to that and putting you off your food. On the plus side, I caught the infection before it got really bad, so there’ll be no even worse stories for me to horrify strangers with.

florida80 08-14-2021 00:13

He’s Crazy, But Can’t Quite Put His Finger On Why
Bizarre, Medical Office, Patients, USA | Healthy | December 27, 2018
(In the middle of a major snowstorm, my fiancé starts feeling incredibly under the weather. Not taking the risk, I get him to the doctor, taking an hour to drive a usual ten-minute drive because of road conditions. I decide to stay in the waiting room and read. It’s just me and the receptionist in the front when a man holding his arm oddly comes in.)

Man: “I’m here for an appointment.”

Receptionist: “Yes, are you…” *trails off and pales* “Uh…”

Man: “I’m [Man], here about my hand.”

Receptionist: “I’m sorry; it says here you cut your finger off?”

(I look up from my book, completely horrified, and now notice the man has a very bloody towel around his hand.)

Man: “I was cutting wood and missed. It’s safer to drive here than the hospital.”

Receptionist: “You need to go to the emergency room right now. I’m calling you an ambulance!”

Man: *turns to me* “She’s overreacting, right?”

Me: *notices he’s carrying a sandwich bag with a FINGER IN IT* “Absolutely not!”

(He kept protesting, but eventually got into the ambulance and left. I told my fiancé about it after the fact, but he’d thought it was a fever dream. The kicker? The doctor’s office was at the top of a hill, while the nearest hospital was maybe half a mile away in a very open area, much easier to get to in snow.)

florida80 08-14-2021 00:14

Getting A Gauge On Nurse Meanie
Canada, Hospital, Nurses, Wild & Unruly | Healthy | December 26, 2018
(I am in the hospital, about to give birth to my son. They have been trying to induce me for three days since I am far past term, the baby is large, and it is time for him to come out. Each time we go in to get another round of the lovely stuff they put up your lady bits to try and start contractions, I have the same nurse. She is terribly mean and has a horrid bedside manner. My hubby and I are very non-confrontational people, so we just deal with it and don’t say anything. Fast forward to day three: my water finally breaks at midnight. We head to the hospital to be admitted. Since it is the night shift, we have a new nurse who is a wonderful girl. She gets me settled and set up with an IV. She ends up having to use a smaller gauge since my veins are sometimes a bit difficult, but it’s no problem. The day shift comes and Nurse Meanie is back. She is in a mood and is fuming that the night nurse used a size smaller gauge on my IV. She then spends the next several hours trying to redo it with a larger-gauge needle. She has my hand wrapped in hot towels for a couple hours to make the veins pop, with no luck. After five failed attempts this way, she takes to slapping the back of my hand to make the vein pop out better. My hubby has had to step out to grab something from home we had forgotten, so I am on my own. My hand is hurting quite a bit and she just keeps slapping and slapping.)

Me: “Can you please just stop? I have an IV and it seems to be okay. That really hurts me. Please just stop.”

Nurse: “No. They never should have done this gauge IV. I don’t know what these young nurses think they’re doing; this is absolutely wrong and I will be having a talk with them.”

(She keeps slapping my hand, and has tried the IV another three times. I am now in tears from the constant poking and the prolonged slapping.)

Me: “Okay, this is enough. Stop it and leave the IV alone!”

Nurse: “No, I have to do this. This gauge is not large enough to administer the meds you need. I have to do it. You’re in labor; you can deal with a few needle pricks.”

(I am now full-on crying, and any sense of being nice is completely gone.)

Me: “That’s it! We are done with this. This IV is fine and I will not allow this to continue!”

(I pull my hand away and she tries to grab it back. I pull it close to my chest and glare at her as best I can. She is more than angry and leaves the room. My doctor comes in a few minutes later to check how I am progressing. Nurse Meanie comes in a moment later and proceeds to loudly explain how incompetent the night nurse was at giving me an IV, and how she has been trying all morning to fix it. She shoots me a look and then tells him that I have been incredibly difficult and refused to allow her to replace the IV. She has the smuggest look on her face and smiles at me, all sickly-sweet. The doctor looks at her as though she’s gone mad. He shakes his head.)

Doctor: “There is nothing wrong with that gauge of IV. I would have recommended the same since her veins are hard to find. I don’t blame her for refusing if you have been trying for hours. There is no problem here.”

(Nurse Meanie’s face looked so angry and embarrassed. She opened her mouth to speak and then shut it. And then she stormed out of the room. The doc turned to me and I just said, “Thank You!” He shook his head and said that he would make sure a different nurse was assigned to me from there on out. Thank goodness.)

florida80 08-14-2021 00:14

Don’t Get That Mixed Up With The Coffee
North Carolina, Revolting, USA, Vet | Healthy | December 25, 2018
(A worried-looking woman rushes into the vet’s waiting room, pulls out a double-bagged yellow liquid, and tries to hand it to the receptionist.)

Woman: “IS THIS A NORMAL COLOR FOR MY CAT’S URINE?!”

(It was.)

florida80 08-14-2021 00:14

That’s One Prescription Of Holiday Cheer
California, Holidays, Hospital, Inspirational, Nurses, USA | Healthy Right | December 24, 2018
(It is just before Christmas and my son’s prescription needs to be refilled. The office gets the prescription written in a timely manner, but then my father is hospitalized. I spend the week bouncing back and forth between the hospital and getting our house ready to move him in. Finally, at the end of the week, I get everything settled so I can run over and pick up my son’s prescription so it can be refilled before it runs out over the holiday. Unfortunately, I arrive ten minutes after the office closes for the holiday weekend. I’m sitting on the curb in the parking lot… exhausted, overwhelmed, and feeling like a complete failure.)

Nurse: “Are you okay?”

Me: “I screwed up. I was supposed to pick up my son’s refill this week so he wouldn’t run out over the holiday. “

Nurse: “Did anyone call you?”

Me: “Yes. I’ve just been in the hospital with my dad all week, and I finally was able to get over here. I forgot the holiday hours. It’s my fault.”

Nurse: “It’s a good thing I came out the front. I usually leave by the back door. Let’s go get his prescription slip.”

(The nurse unlocks the door, takes me inside, and signs over the prescription.)

Me: *still a bit teary* “You are the first thing that has gone right for us all week. I’m sorry I kept you late.”

Nurse: “I’m glad you caught me. Merry Christmas.”

(A heartfelt thank-you to healthcare workers. You do not get the credit you deserve.)

florida80 08-14-2021 00:15

This Practice Is Now Dead To Them
Ignoring & Inattentive, Jerk, Las Vegas, Nevada, Pets & Animals, USA, Vet | Healthy | December 24, 2018
(I have worked at a veterinarian office as a receptionist for the last ten years and know how to read people pretty well. At this particular practice, pets that are getting procedures done are scheduled to be dropped off no later than 8:30 am. This means that by the time I come in at 9:00 am, all the procedure pets are already at the office. The first thing I do is check the schedule to see what appointments are due to come in. A husband and wife come into the office looking visibly distressed. The husband is holding a bundle of towels in his arms very protectively. This is common for people who are coming in with very sick or old pets. I motion for them to come over to my desk.)

Me: “What’s going on there?”

Husband: “This is [Dog].”

(He looks like he is about to cry and doesn’t elaborate the reason for his visit. I remember from looking at the schedule that there is a pet by the same name due to come in to get euthanized. The office has a very strict euthanasia policy. The doctor must examine the pet prior to the procedure, and if the pet appears healthy we will not euthanize. I can partially see the pet wrapped in the towels and can tell that it matches the breed due to come in, but looks it to be healthy. I make a note in the chart so the doctor knows what he is getting into when he does the exam. I motion for them to follow me into the room we leave open for pets that are getting put to sleep.)

Wife: “[Doctor] said we can wait in the office until the procedure is over.” *sniffing into a tissue*

Me: “You can stay as long as you like; there is no rush. If you like you can even stay in the room with her. Let me just get you to fill out the forms, and I will let the doctor know you are here.”

Wife: “We already filled these out.” *barks at me without looking at the forms*

Me: “Okay, let me check your account and see if I can find them.”

(I check the account, and I don’t see any signed euthanasia forms.)

Me: “I am so sorry, but I was unable to find the signed forms. Do you mind filling them out again for me?”

Wife: “Fine.” *goes to sign forms again without looking at them*

Husband: “EUTHANASIA! WHAT THE F***?! [Dog] is here for a [drop-off procedure]!”

Wife: “WHAT?! OH, MY GOD! WHAT THE H*** WERE YOU THINKING?! WHAT IF I SIGNED THAT?! YOU WOULD HAVE KILLED MY DOG!”

Me: “I am so sorry. It was an honest mistake, but don’t worry; we never would have euthanized your pet. [Doctor] always does an exam…”

Wife: “NO! You tried to kill my puppy!”

(Both husband and wife left the room, all the while yelling that I tried to kill their dog to all the other clients in the waiting room. I went straight to the office manager and let her know what happened. I let her know that I didn’t know that there were two dogs that have the same name and breed due to come in on the same day, as well as having a drop-off procedure come in later then is required. I admitted that I didn’t ask the client’s name and that was my mistake. My office manager agrees that it was an honest mistake and anyone would have made the same one. Later an agent from the Better Business Bureau called and took my statement about the incident, and I never heard anything about it again, nor did those clients ever come back.)

florida80 08-14-2021 00:15

Hats Off To Good Drugs!
England, Hospital, London, Patients, Silly, UK | Healthy | December 22, 2018
(I am in the hospital, having an operation on my hand that requires me to be under general anaesthetic. I am fourteen years old and have previously had two generals, so I know I react well, if very strangely. The anaesthetist is prepping me for surgery, with my dad beside me.)

Anaesthetist: “Okay, now the next drug I’m going to give you is this [medicine], which [does something I now can’t remember]. Okay?”

Me: *already a little bit drugged up and very sluggishly cheerful* “Okay!”

Anaesthetist: *barely started administering the medicine* “Right, so, adults often say that it feels like you’ve had a little drink–”

Me: “Oooh, yep, got that! Wooowwwww! Dad, everything’s blurry!”

Anaesthetist: *trying not to laugh* “Yes, sweetheart, it does that sometimes. I always hear that it’s a bit like having alcohol from the adults, and some people say that it makes them feel very happy.”

Me: “It feels like I’ve had alcohol or something!”

Anaesthetist: “There she goes!”

Me: “And I feel really happy! Did you give me something?”

Anaesthetist: “I’m going to put you to sleep now, sweetheart, okay?”

Me: “Okay! See you in a bit! I like your hat!”

(Out like a light. I apologised to the anaesthetist afterward, while still a bit drugged, and asked where his hat was when he came to tell me that I’d made his day. He’d never been wearing one.)

florida80 08-14-2021 00:15

Have A Heart (Attack)!
Jerk, Medical Office, Patients, San Antonio, Texas, USA | Healthy | December 22, 2018
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

(I work in a clinic that has regular patients who have treatment three times a week, sitting side by side each treatment. We are very short-handed today and I have the section where [Patient #1 ], who is very demanding, is located. She wants to get off treatment early, at 1:00. However, right before [Patient #1 ]’s turn, [Patient #2 ] begins to have a heart attack. As the rest of staff is on break, three other nurses and I immediately begin to perform CPR and attend him.)

Patient #1 : “[My Name], are you still going to take me off treatment at one?”

Me: *obviously doing compressions* “Right now is not a good time; I’ll get to you when I can.”

Patient #1 : “Well, could you get someone else to get me off treatment, then? Is it so important you need four people there? Where is everyone else?”

(The other nurses and I continue to perform CPR. As one nurse is talking to the 911 operator, [Patient #1 ] starts bothering the nurse.)

Patient #1 : “[Nurse], can you take me off treatment? Hello? Are you listening to me?”

(She repeats herself, getting louder and louder each time, but we continue to tell her we’ll get to her when we can. Finally, paramedics arrive for [Patient #2 ]. After paramedics take [Patient #2 ], we are finally able to return to our other patients. All the other staff who were on break are returning now. I am finally able to get to [Patient #1 ].)

Patient #1 : *two-faced* “Well, you sure know how to make me late! Is [Patient #2 ] okay? I was so worried about him! Did you know his kids were going to visit him this weekend?”

(She continued to tell me all his kids’ business as if nothing had happened. I quietly just took her off treatment because I was so disgusted someone could be so concerned with herself despite the fact that he could’ve died. Thankfully, he is doing well since we acted quickly.)

florida80 08-14-2021 00:16

Welcome To Private Healthcare!
Doctor/Physician, Editors' Choice, Insurance, Lazy/Unhelpful, Medical Office, USA | Healthy | December 21, 2018
(I’ve recently had to change my health insurance, and I’m still getting used to its quirks. I realize that one of my medications can’t be refilled on this insurance without a Prior Authorization — “PA.” Basically, the insurance wants my doctor to formally request that I be allowed to take it, because it’s a name brand that’s relatively expensive. My doctor sends the PA request in a few days before I have an appointment with him, and I don’t hear much else about it until I go into the office, where my doctor seems irritated.)

Doctor: “So, I wrote a letter to your insurance company for the PA. Actually, I wrote them two letters. They won’t fill your prescription.”

Me: “What? I thought the point of the PA was so they’d fill ones they normally wouldn’t?”

Doctor: “Generally, but sometimes they deny the requests because they want you to try a generic first. When I sent the first letter, they replied with a denial and said that you were required to at least try [Generic #1 ] or [Generic #2 ]. The problem is, they contain [certain progestin], which interacts with testosterone.”

Me: “Which is what I’m taking [Medication] for in the first place?”

Doctor: “Yes! So, in my second letter, I told them that if they couldn’t approve [Medication], I needed anything from a long list I gave them, but specifically any variation that did not include [certain progestin]. And they absolutely will not budge. They sent me a list of more options, and every single one of them contains it.”

Me: “Um. Okay. What does that mean?”

Doctor: *looking like he wants to kill someone* “It means your insurance company won’t let you take any medication except for the kind that will only make your problems worse.”

florida80 08-14-2021 00:16

Maybe The Neurology Ward Has A Telepath?
Impossible Demands, Medical Office, Patients, Texas | Healthy | December 20, 2018
(I work in a clinic with eight doctors in it, and a staff of about 90 between our multiple locations. My job involves acting as the operator, so I am one of three women who answer the phones initially, and usually get this call:)

Patient: “Somebody called me.”

Me: “Who was it, please?”

Patient: “I don’t know.”

Me: “Was there a voice message?”

Patient: “I didn’t check for one.”

Me: “I apologize, there are almost a hundred people who work here. I couldn’t say who tried to call you.”

Patient: “You mean you don’t know?”

Me: “Since you don’t have a name, no, I don’t.”

florida80 08-14-2021 00:16

Scream Bloody Murder
Bad Behavior, Hospital, Nurses, USA | Healthy | December 19, 2018
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

(I am a female with an incredibly rare type of hemophilia which affects both men and women. I have an upcoming surgery, so the surgeon requests an action plan from my hematologist regarding what to do if things go south during my surgery and what protocols to follow for my post-op care. One directive is VERY clear: I am not to receive any anticoagulant medications unless by some freak medical fluke I develop a DVT, since I do not form hard clots and have prolonged bleeding. This is posted in my room in no less than three places, plus on a red armband I am wearing. First nurse shift, no issues. Then night shift comes on… The nurse comes into my room to give me my medication and I see she has Lovenox, an anticoagulant shot.)

Me: “Oh, I think there was a mistake; I can’t take Lovenox. I have hemophilia. It’s in my chart, over there–” *pointing to the places posted* “–and also on my armband.”

Nurse: *rather snotty tone* “It’s standard for all surgical patients. You need it so you don’t get a blood clot. Besides, girls don’t have hemophilia.”

Me: “Hmm, yes, females can get certain types of hemophilia, as I have one of them, and as I said before, it’s in my chart, posted there, and on my armband.”

(The nurse huffed off. About thirty minutes later, I was dozing and the crazy nurse tried to stealthily give me the shot of Lovenox. I screamed bloody freaking murder and knocked it out of her hand. The charge nurse ran into the room to find out what all the commotion was about. I told her what had happened. She paled and took the nurse out. I didn’t see that nurse again the rest of my stay. A few days later I heard some other staff talking about the nurse who got fired for trying to give some patient medication the patient couldn’t take, after the actual patient told her they couldn’t have it, and then tried to sneak in while the patient was sleeping to give it. I’m still not sure what she thought she was going to accomplish.)

florida80 08-14-2021 00:17

Allergic To Common Sense, Part 14
Bad Behavior, Camp, Criminal & Illegal, Health & Body, USA | Healthy | December 18, 2018
(We had a summer camp cook that was a legitimate threat to our health and safety. Counselors came early to camp to help prepare for the coming kids, and the cook was responsible for feeding us. Just two of her sins were: 1) Food was chilled several degrees above the temperatures required for food safety. 2) She saw nothing wrong with storing raw, dripping meat above uncovered lettuce because the lettuce was going to be rinsed off, anyway. Counselors complained multiple times, but the higher-ups refused to fire her because she had faked her training in food preparation and continued to insist that she knew better, and the counselors didn’t know what they were talking about. Then, there was an incident that couldn’t be ignored. Two counselors were hospitalized with life-threatening conditions. Why?)

Cook: “There’s no such thing as allergies! It’s all in their minds! They’ve been allowed to be picky all their lives, instead of being forced to eat their ‘allergens’–” *actually makes air quotes with her fingers* “–until their body is forced to stop reacting to it and then you can eat it like everyone else! That’s how you get over allergies!”

(Fortunately, the police were very interested to hear that she had been made fully aware of the allergies of everyone at camp, and even MORE interested to hear that she had deliberately slipped the allergens to the unsuspecting counselors. The cook was arrested. As for the rest of us? We have been keeping documentation of the times the higher-ups failed to take action against our many complaints. We have a sizeable file to give to the lawyers of the two counselors who were hospitalized.)

florida80 08-14-2021 00:17

Allergic To Common Sense, Part 13
Australia, Health & Body, Pizza, Queensland, Stupid | Right | March 30, 2018
(I’m a customer waiting for my order when I hear the manager talking to an angry customer over the phone.)

Manager: “So, you ordered chilli paste on your pizza and you’re allergic to chillies?”

florida80 08-14-2021 00:17

Allergic To Common Sense, Part 12
Health & Body, Restaurant, USA, Washington DC | Healthy | November 15, 2017
(I’m a manager for a popular casual restaurant. I receive a phone call from an upset customer.)

Caller: “Why don’t you offer allergy menus? My daughter almost died from eating calamari! Why would you serve her something that she is allergic to, and she’s pregnant!”

Me: “I do apologize for your daughter’s condition and we do offer a dozen different types of menus which do include an allergen menu, nutritional menus, large print menus, etc.”

Caller: “How am I supposed to know you have these menus?!”

Me: “Did you ask? Also, if your daughter knew she was allergic to calamari, why would she order it?”

Caller: “She didn’t know she was allergic to it! That’s why I was asking about the allergen menu!”

Me: “Okay, so, if she doesn’t know that she is allergic to calamari, how are we supposed to know?”

Caller: *realizes the paradox* “Well, she’s pregnant and I am really scared.”

(I’m a mom of two.)

Me: “I understand you are scared and when a person is pregnant their body goes through a lot of changes; consult with the doctor and I hope she will be okay.”

(I never got a call back I wonder if she still thinks we should automatically know if someone is allergic to something.)

florida80 08-14-2021 00:18

Allergic To Common Sense, Part 11
Restaurant | Right | February 22, 2017
(I work in a southwestern-themed restaurant, and many of our recipes include similar spices, just in different amounts. Onion is one of the most prominent ingredients in our recipes, and we sometimes get a request for ‘no onion’ in certain items. We can make some things, but it’d be pretty much just lettuce, cheese, and any number of fresh chopped vegetables that aren’t onion or mixed with anything that has onion in it. As such, I get this man in line.)

Customer: “I’d like a burrito.”

Me: “Okay, would you like that with or without guacamole today?”

Customer: “With.”

(The guacamole has onion in it.)

Me: “What kind of meat on your burrito?”

Customer: “Chicken.”

(The chicken has onion in the seasoning.)

Me: “Any rice or beans?”

Customer: “Sure, I’ll take [rice with onion in it], and [beans with onion in them].”

Me: “Any grilled vegetables?”

Customer: “Ooh, no, thank you. I’m allergic to onion.”

Me: “Sir… if you’re allergic to onions then I highly suggest you don’t eat this burrito. There is a load of onion in it already.”

Customer: “Oh, no, I’m only allergic to onion that I can see.”

(Eight years of culinary experience, and this is the first time I’ve heard that excuse. I made him his burrito – leaving off anything with visible onion – and he went on his way. No complaints yet.)

florida80 08-14-2021 00:18

Allergic To Common Sense, Part 10
Restaurant | Right | September 27, 2016
(I am a cashier at a restaurant. We are a small business and the owners are still working on the perfect way to run the business. A couple walks in and orders at the counter as usual. After finding a table, the woman returns to the counter.)

Customer: “Excuse me; do you have any larger chairs? My husband is too large to fit in these.”

(I know we don’t have any, but I go in the back to ask the owner for advice anyway. I return to the counter with no real solution.)

Me: *”No, ma’am. We don’t have any larger chairs; I’m sorry for your husband’s discomfort.”

Customer: “Okay, thanks anyway.”

(She goes back to her table, visibly upset. The husband returns to fill his drink, and I notice he is wearing an adult bib. They eat all their food with seemingly no complaints. They talk for a few minutes, and then the wife returns to the counter.)

Customer: “Excuse me, I’m having an allergic reaction. Is the manager around?”

Me: “Yes, ma’am. Let me go grab the owner for you.”

Owner: “What’s wrong, ma’am ?”

Customer: “My throat is itchy. I’m allergic to something in your food. Could you name the ingredients for me?”

Owner: *names every ingredient in the food she and her husband has eaten*

Customer: “I’m not allergic to any of that.”

Owner: “I’m sorry, ma’am, then you didn’t have an allergic reaction here.”

Customer: *becoming more angry by the second* “I said my throat is itchy and I’m having an allergic reaction! Don’t you care at all about your customers?”

Owner: “Would you like me to call an ambulance?”

Customer: “No! I’m fine! We were just leaving!”

(She pulled her husband out the door. He seemed indifferent to her “allergic reaction.” He even waved to us on the way out.)

florida80 08-14-2021 00:19

Allergic To Common Sense, Part 9
Sandwich Shop | Right | June 24, 2016
(I work in a busy sandwich shop in a retail centre. It’s relatively quiet when a man and his two sons enter. They are regulars, but are usually rude. The father ignores us and plays with his phone while the kids order.)

Me: “And what salad would you like?”

Son #1 : *reels off salads* “…and onions. And [burger sauce].”

Me: *wraps his sandwich for him and hands it over before moving on*

(A few minutes after the father has paid, he storms back to the counter with Son #1 ’s sandwich.)

Father: “There are onions in here. He cannot eat onions. He is allergic!”

Me: *worried about the allergy* “I’m so sorry! Do you need me to call emergency services?!

Father: “What? No. He’s just allergic!”

Me: *I’m confused, but relieved more than anything* “Okay, I’m very sorry! I’ll make you a new one straight away.”

(I make the new sandwich as before, and ask the boy over to tell me his salad items again.)

Son #1 : *reels off his salads* “And onion.”

Me: *hesitates* “I’m sorry, but your father asked me not to add onions.”

Father: *from other side of restaurant* “NO ONIONS!”

Son #1 : *sighs* “Fine. But I want the [burger sauce]!”

Me: “I’m afraid that sauce has onions—”

Father: “NO ONION!”

Me: “—is there anything else I can offer you?”

Son #1 : “I just want the d*** [burger sauce]!”

Father: *storms up to counter* “He can have the sauce!”

Me: “The [burger sauce] contains onions so I’m not comf—”

Father: “Just give him the sauce!”

Me: *shrugs and puts the sauce on, adding extra when asked before wrapping the sandwich up*

Father: *snatches sandwich before I can bag it* “No onion! Was that so hard to understand?” *storms off again*

(They spent the rest of their meal glaring at me while I worked and left their mess all over the table, including the original sandwich they rejected. When I went to clean up, I find all of the onion had been removed from the sandwich and was nowhere to be seen.)

florida80 08-14-2021 00:19

Bittersweet Sweet Tooth
Bad Behavior, Children, Hospital, Patients, USA | Healthy | December 17, 2018
(I’m a student who is doing a clinical rotation at the hospital. We have a mother who brings in her child and is adamant the child must have appendicitis because the child has a horrible bellyache. Everything is normal except the x-ray, which shows a huge amount of stool. We go in to let the mother know the child is just constipated, and she still insists it MUST be appendicitis. The nurse is telling the mother about how to prevent constipation and to increase fluids and fiber, etc. She is quite insistent that her child eats a wonderful diet and this couldn’t possibly be just constipation, and the doctor must be an idiot. It’s not long after Halloween and an idea forms. I ask the child:)

Me: “How much Halloween candy did you eat in the last two days?”

Child: *looks at me and whispers with a big smile* “All of it.”

(Yeah, a bunch of taffy, caramel, and other assorted junk will plug your child up.)

florida80 08-14-2021 00:20

Making Waves About The Flags
Australia, Beach, New South Wales, Safety, Stupid | Healthy | December 15, 2018
(I am a lifeguard. I have a lady come up to me while I am standing between the red and yellow flags.)

Lady: “Where is the safest place to swim on the beach?”

Me: “Between the flags.”

Lady: “No, it isn’t; there are waves there.”

Me: “Yes, that’s normal for a beach.”

(She then points over to a current on the beach.)

Lady: “That is safer, as there are no waves.”

Me: “No, that’s the most dangerous part of the beach, because of the current.”

Lady: *starting to get mad* “I think I should know where is safe, as I’m a lifeguard in Europe!”

Me: “No, that is a very unsafe spot.”

Lady: “I’ll show you.”

(Despite my protests, she swims out to the current, and she ends up getting sucked out the back of the surf and we have to rescue her.)

Lady: “I thought it was safe there!”

(Make sure to swim BETWEEN the red and yellow flags when at the beach in Australia!)

florida80 08-14-2021 00:20

There’s Really Only One Place It Could Be…
Hospital, Oregon, Patients, Portland, Silly, USA | Healthy | December 14, 2018
(I am in labor at the hospital. My midwife comes in to check how it is going and to feel the baby’s position for delivery. After feeling my belly she says:)

Midwife: “I cannot find the baby.”

Me: “Well, I am pretty sure that he didn’t come out yet, so he must be somewhere inside.”

florida80 08-14-2021 00:20

Urine Need Of An Appointment
Doctor/Physician, Medical Office, Patients, The Netherlands | Healthy | December 13, 2018
(I am still a teenager when this happens. I’ve had several bladder infections, which took a while to diagnose because I am a man, “and men never get urine infections.” Luckily my GP and parents take me seriously after the final diagnosis, so if I feel it coming, I pee in a pot, take it to the GP, and he does the test and gives me the antibiotics. A cause has yet to be found. One day I wake up in immense pain. I suspect bladder infection, but I can hardly squeeze anything out. The result also looks different, and I immediately go to the GP with my parents and my little jar. I don’t have to wait for long, and when the GP sees the little jar, he gets ready for the normal tests. Then… he suddenly turns back and takes the jar.)

GP: “Wait… I officially have to test this, but please go to the hospital right away.”

Father: “What is wrong?”

GP: “It’s a bladder infection, I’m positive but…” *he shows the jar, which holds three separate layers of fluids* “This is blood, this is proteins, and this is urine. It’s not supposed to separate… at all. Please leave right away, while I test this.”

(When I reached the hospital, results were in, a bed was made ready, and I spent a week at the hospital with a very severe bladder infection. I still often feel bladder infections coming, but it turns out my body responds really well to cranberry juice, so I haven’t had any need for antibiotics ever since!)

florida80 08-14-2021 00:21

This Joke Is On The Spectrum
Medical Office, Patients, Silly, USA | Healthy | December 12, 2018
I was diagnosed with Asperger’s when I was fourteen, and I’ve never really seen anything bad about it. I like to make jokes about having it sometimes, too.

Whenever I go to the doctor, I ask if I need any vaccines or shots at the time, and I distinctly remember one of my doctors making a remark on how I’m one of the only people who ask voluntarily. I was fifteen at the time and this doctor works usually with younger patients.

I calmly looked her in the eye and smiled brightly before saying, “I already have autism; what’s the worst that can happen?”

It wasn’t as funny as I thought it was when she assumed I actually thought that vaccines caused autism and started lecturing me.

florida80 08-14-2021 00:21

OMG/YN
California, Health & Body, Parents/Guardians, Phone, USA | Healthy | December 11, 2018
(My dad is on the phone with me one day while I’m away at college. I’m in my late teens. English is not our first language, and as is the case most of the time with immigrants and their children, I have a much better knowledge of the language. He’s looking for a medical specialist to go to for some issue he has and is reading off a list to have me help him figure out what type of doctors they are.)

Dad: “It says this one is an anesthesiologist. What is that?”

Me: “That’s the doctor who puts you to sleep during surgery.”

Dad: “This one is a dermatologist.”

Me: “That’s a doctor who treats skin conditions.”

Dad: “Okay, this one is a nephrologist.”

Me: “They treat the kidneys.”

Dad: “Hmm…Let’s see… The next one is a Neurology doctor.”

Me: “They treat the brain and nervous system.”

Dad: “Okay… Oh, how about this one? It’s an OB/GYN. What is that?”

Me: “Uh… That’s… really not the right kind of doctor for you, Dad.”

(It’s worth noting here that I have a poor and very awkward relationship with my father, to the point that we’ve essentially not talked about anything personal in my entire life, and NEVER anything to do with sex.)

Dad: *in a curt and impatient tone* “What kind of doctor is it? What does OB/GYN mean?”

Me: *trying very hard not to be forced to say anything that would be extremely awkward for me* “That’s not the kind of doctor you’re looking for, Dad. I’m definitely sure about that.”

Dad: *suddenly snapping at me loudly and quite angrily* “I don’t care what you think! Just tell me what the h*** kind of doctor it is! I want to know what OB/GYN means, right now!”

Me: *startled and insulted* “Um, well, that’s… that’s a doctor who treats babies.”

Dad: *immediately calms down and pretends nothing happened, then goes on with asking about other doctors from the list* “Oh. Well. Okay, the next doctor is a….”

(I was very awkward back then about anything to do with sex, and very easily intimidated and bullied by my parents. Looking back on it now, I really wish I’d answered him with, “Well, Dad, that’s the doctor who treats vaginas and uteruses! You know, the doctor who looks into vaginas and then puts his hands into vaginas, and then puts all sorts of medical implements into vaginas! Vaginas vaginas vaginas vaginas! So, how about it? I guess I could have been totally wrong! Do you think that this could be the doctor you’re looking for – the doctor who treats vaginas?”)

florida80 08-14-2021 00:21

It’s All Two Much
Hospital, Missouri, Non-Dialogue, Patients, Silly, USA | Healthy | December 10, 2018
I come into the hospital, 39 weeks pregnant with a single baby, due to a sudden headache, high blood pressure, and vomiting. It’s determined I’ve developed severe preeclampsia and need to be induced today.

Just about three hours after being admitted, the baby has moved for the fourth time, making it difficult to accurately monitor her heart rate. The doctor decides to have a monitor placed in utero on the baby to get a consistent reading.

The nurses tasked with placing the monitor are gathered at my legs, talking amongst themselves, prepping for the procedure. I’m foggy from the medicine and not really paying attention when a nurse says, “Oh, there’s two.” After having a minor panic attack, I catch the nurse’s attention and it turns out they had two of the monitors, but after talking about irregular heartbeats I thought somehow a second baby had shown up.

florida80 08-15-2021 20:33

No One Ever Got Injured Eating Pizza
Canada, Health & Body, Home, Lazy/Unhelpful, Non-Dialogue, Ontario | Healthy | December 7, 2018
I’m a very lazy person by nature. I’ll get up and walk around if I feel like it, but I never really go out of my way to try and stay fit. I’m also notorious for hating every sport except for swimming, due to poor performances in gym class. As part of a co-op program for college, I end up staying with my marathon-running, fitness-nut uncle for a month. He is constantly offering for me to join him for workouts or trips to the gym, but I always decline, and he never pushes it. He just wants to be polite and offer to let me come along.

One day, I decide I want to try it, so I get his help setting up a workout routine. When I go back to college at the end of the program, I try it myself without supervision. I end up hurting my hip and have to stop, but after a week or two, I notice that the pain is not going away. It takes me two years to get a proper doctor’s appointment for this — my community is notorious for long waits to see doctors for anything — and I am diagnosed with a muscle tear in my right hip.

So, to sum it up, I hate sports, but the first time I do an actual workout to try and get myself into shape, I come away with what is commonly called a “sports hernia.” Everyone who found out laughed at the sheer irony of it.

florida80 08-15-2021 20:33

Getting Medical Attention At Irregular Intervals
France, Hospital, Non-Dialogue, Reception, Stupid | Healthy | December 6, 2018
I was told by a previous doctor I had polycystic ovary syndrome. My period has always been irregular and I have often had hemorrhages for the last three years. I have not seen a gynecologist in over six years because of a bad experience with the last one, but I make an appointment with a different one to get it checked out. To make the story short, things go okay at my appointment, but for some reason my left ovary is nowhere in sight on the sonogram, so I have to get an MRI scan. When I call to make the appointment, I get asked why the doctor wants me to take an MRI scan. I tell the secretary I have irregular periods and the doctor could not find my left ovary on a sonogram. She tells me that I can’t be on my period for the scan, so she asks when my next is period due so she can put me in when I am not on my period. I tell her again that my period is irregular and I have no idea when the next will come. She stares at me for a few seconds, and then asks me when the last one was and asks me how long my cycle usually lasts. I know the date, but I tell her that it can be somewhere between 28 to 120 days.

A few second of blank stares later, she finally gives me an appointment and tells me yet again that I can’t be on my period for the scan.

How can a woman not understand what “irregular period” means?

florida80 08-15-2021 20:34

Suffering From A Bad Case Of Bias
Canada, Doctor/Physician, Jerk, Medical Office | Healthy | December 5, 2018
(This takes place shortly after my 19th birthday. I want to get a tattoo, much to my parents’ dislike, but since I am an adult now, they relent and my father goes with me as I get it done. I get a Gallifreyan circle — from Doctor Who — on my left forearm. It comes out really nice and I love it. However, a few months later, when it is fully healed, I develop some little red bumps over the tattoo and the skin is very itchy. I think it’s a rash, but it doesn’t look serious. I go to my family doctor to check it out, since I rarely get rashes at all. For context, my doctor is originally from Germany, and she has a thick accent. She also doesn’t have any sense of humor and is really blunt, which makes it hard to talk to her sometimes. I go in for my appointment and show her my arm.)

Me: “I think I have a rash on my arm, but I don’t know how I got it. I don’t have allergies to anything, so I’m not sure what triggered it.”

Doctor: “When did you get the tattoo?”

Me: “In May, a few months ago.”

(It’s August now.)

Doctor: *cutting me off* “You’re allergic to tattoo ink. No more tattoos.”

Me: *thinking* “If I’m allergic to the ink, wouldn’t I have had a reaction immediately?” *out loud* “Are you sure? It’s been a good amount of time since I got it, and I didn’t have a reaction when it was healing.”

Doctor: “You’re allergic to tattoo ink. You can’t get any more tattoos. You’re lucky you came in now; it could have developed into something worse. “

Me: “If I got this rash right after getting the tattoo, I would agree with you. But it’s been about three months, and it’s fully healed. Is there any possibility it could be something else?”

Doctor: “You’re not listening to me. You. Are. Allergic. To. The. Ink. Do not get any more tattoos. And don’t get any more piercings, either.”

(I only have my ears and nose pierced, but I don’t know why that mattered since they also healed fine. I was skeptical, but didn’t push it further. She prescribed a rash cream and said to use it until it clears up, or come back to see her if it doesn’t. I decided to call the tattoo shop I went to to ask them about it, which I now know I should have done in the first place! They told me not to worry, since it was fully healed, and it wasn’t a typical allergic reaction, especially months later. I used the cream and the rash was completely gone about a week later. I now have four tattoos, and have never developed another rash. Allergic, indeed!)

florida80 08-15-2021 20:34

A Needling Suspicion Of What Happened
Bad Behavior, Dentist, North Carolina, USA | Healthy | December 4, 2018
(Thanks to starting a new job, I am finally able to afford to go to a dentist for the first time in five years. After the x-rays, it is determined that I have a cavity in between two molars, so I’ll need to be numbed. My last dentist, who was a pediatric dentist, had a habit of practically stabbing the needle into my gums, so when the hygienist towards me with the syringe, I instinctively grip the chair’s armrests.)

Dentist: “Are you okay?”

Me: “Just fine; I just don’t have good experiences with dentists and needles. But I can deal with it.”

(The dentist and hygienist exchange a concerned look and administer the shot. Instead of a jab, I barely feel a pinch. While we wait for it to take effect, we just make small chat.)

Dentist: “[My Name], you said your last dentist was a pediatric dentist, correct?”

Me: “Yeah, I think I was 15 or 16 when I last saw them. I had to get sealants on my back molars.”

Dentist: “Did they numb you?”

Me: “Yeah, only on one side, though. When they numbed me on the left, I swore the needle nearly hit bone, so I begged them not to numb the other side.”

Dentist: “And they listened?”

Me: “Yup, it hurt less than the needle.”

Dentist: *pause* “Was your dentist, by chance, the one whose practice is at [Location Downtown]?”

Me: “Yes?”

Dentist: “Dear God, no wonder we got so many of his patients when we opened.”

florida80 08-15-2021 20:34

Doctors Without Diagnoses
Doctor/Physician, Georgia, Hospital, Ignoring & Inattentive, USA | Healthy | December 3, 2018
(I get a strange painful lump that shows up while I’m pregnant. The doctor tells me not to worry and that it will go away after birth. Six months postpartum, I go to get it checked out again. The doctor tells me to give it more time to heal. Eight months postpartum, I go to a GP to get it checked out, because I’m still in pain and tired of being blown off. I’m quickly diagnosed with a hernia. As I’m getting ready for surgery:)

Me: “I wish my doctor had just told me he couldn’t do anything and told me to go see someone else.”

Nurse: “Well, that would have meant having to put aside his ego; doctors don’t like to do that.”

florida80 08-15-2021 20:35

Now I Know My XYZ-Packs
Doctor/Physician, Ignoring & Inattentive, Medical Office, USA | Healthy | December 2, 2018
(The urgent care doctor says my test results for flu and strep are negative. She prescribes anti-nausea medication and wants to put me on antibiotics for ten days. I have some complicated gut issues, and I explain that the last time I was put on antibiotics, my stomach was messed up for weeks.)

Doctor: “There aren’t any antibiotics you can tolerate?”

Me: “I really don’t know. I could try taking them, but if I get sick, I can’t stop taking them until the bottle is empty, right?”

Doctor: “Oh, I will just give you the five-day Z-Pack, then.”

Me: *trying not to ask her if she’s stupid* “Isn’t the Z-Pack stronger, since it’s used for only a few days?”

Doctor: *lightly and carelessly sighs as she responds* “Oh, yeah…”

florida80 08-15-2021 20:35

On Fine Form To Fill Out The Form
Australia, Lazy/Unhelpful, Medical Office, Patients | Healthy | November 29, 2018
(I work in a medical clinic.)

Me: “If you could fill out this CT form for me, please.”

Patient: “I’ve done this before.”

Me: “Lovely. You should know all the answers, then.”

florida80 08-15-2021 20:36

One Flu Way Over The Cuckoo’s Nest
Colorado, Hospital, Impossible Demands, USA | Healthy | November 25, 2018
(I work in the physical therapy department inside of a hospital. I get a call.)

Me: “Thank you for calling [Physical Therapy]. How may I help you?”

Caller: “Yeah. I don’t feel good. Can I take tamiflu?”

Me: “I’m sorry, ma’am, but you’ve reached the physical therapy department.”

Caller: “I KNOW THAT! CAN I TAKE TAMIFLU?”

Me: “Ma’am, our therapists do not give out medical advice regarding medications. Is there another department I can transfer you to, or a doctor’s office?”

Caller: “Yeah, give me Eric.”

Me: “Eric who? Where does he work?”

Caller: “YOU KNOW! ERIC!”

(I have no idea why she thought she should call the physical therapy department to see if she should take tamiflu! And who the heck is Eric?!)

florida80 08-15-2021 20:37

The English Patient
China, Hospital, Nurses, Wordplay | Healthy | November 23, 2018
(I am about eight years old when my family and I relocate to China for a year. Despite my Chinese heritage, I was born and raised elsewhere, so English is my first language, whereas I tend to struggle with Chinese. In that year, I fall sick enough to warrant a week-long stay at the nearest hospital. My mother and my grandmother accompany me in the daytime to take care of me as well as talk to the nurses and doctors on my behalf. When I’m alone, however, my sole form of entertainment is the TV in the room, which I leave on the only English-speaking channel they have. None of us think much about it until my mom comes in one morning and happens upon two nurses conversing outside my room.)

Nurse #1 : “That little girl, she doesn’t talk much when I ask her questions, but she is so focused when it comes to [English channel] on TV. In fact, I’m pretty sure that’s all she’s been watching since she got here!”

Nurse #2 : “Wow! She’s that dedicated to learning English and keeping up with school, even though she’s this sick? What a studious girl!”

(And that’s how I inadvertently impressed a couple of nurses by lazing around in bed all day watching the telly.)

florida80 08-15-2021 20:37

Beats Per Second Would Be Even Worse
Australia, Brisbane, Friends, Hospital, Queensland, Stupid | Healthy | November 21, 2018
(I have just had to rush my daughter to the hospital with a heart-related issue. I call my husband and send a text to friends that I am supposed to be going out with that evening. One friend isn’t always with it.)

Me: “Sorry, I am stuck in hospital with [Daughter]; she has a heartbeat of 204 bpm and they are trying to stabilise it.”

Friend: “So, what time will you be here?”

Me: “I can’t come.”

Friend: “Why not? You still have two hours before we leave.”

Me: “Because [Daughter] is in hospital and I won’t leave her.”

Friend: “Oh, is 204 bpm bad?”

Me: “204 beats a minute? Yes, it’s bad.”

Friend: “Oh, I didn’t know you meant per minute.”

(She did wish us well, and our daughter’s heart rate was brought down, though she needs lifelong medication to keep it there.)

florida80 08-15-2021 20:38

This Medical Advice Is Not On Sure Footing
Hospital, Ignoring & Inattentive, Non-Dialogue, USA | Healthy | November 19, 2018
This story occurs over a four-year span. It begins the year when I was in the first grade, and my sister was in the fourth grade, in the summer.

My sister and I were walking our dogs outside with our mom. My sister happened to get tugged by the dog she was walking and “sprained” her ankle in a ditch. She hurt it bad enough that she and Mom went to the hospital, but not until after she took a shower; our mom was very insistent on her showering first. The doctor diagnosed it as a sprained ankle.

For the next four years, until she was in eighth grade, she had intense pain with her ankle and foot in general. They decided to take her to a hospital again, with a different doctor.

It turns out, for the past four years, her ankle had been broken the entire time, and was left untreated.

The next few years were spent with her receiving surgery for the ankle, growing bones in her foot and having them removed, and physical therapy.

She’s now a junior in college, and doesn’t have as much trouble with her foot anymore, except when she exercises excessively.

I’m still annoyed with the doctor who didn’t find it out the first time around and let my sister suffer for four years.

florida80 08-15-2021 20:38

Don’t Do Drugs, Hers Specifically
Clinic, Medication, USA, Washington | Healthy Right | November 17, 2018
(I am a medical assistant in a family medicine clinic. We often have difficulty with refills for patients, but this was a memorable one. Note: the patient is elderly so I was trying to be really patient and understanding!)

Me: “Thank you for calling [Clinic]. How may I help you?”

Patient: “I need to find out which medications Dr. [Name] refilled at my last appointment.”

Me: “It looks she filled two: [Medication #1 ] was sent to your mail order pharmacy, and [Medication #2 ] was sent to your local pharmacy.”

Patient: “I didn’t need [Medication #1 ] refilled!”

Me: “I am sorry about that. Which medications are you needing refilled today?”

Patient: “All of them.”

(I start to go through her list.)

Me: “How about [Medication #3]?”

Patient: “I don’t need that one.”

Me: “How about [Medication #4]?”

Patient: “I don’t need that one, either.”

(This repeats several times.)

Patient: “I just need the ones I take regularly.”

Me: “Well, you only have two medications that you take daily, and [Medication #1 ] was filled last month. Are you needing [Medication #5 ]? I can refill that for you, though our records show you should have about ten months of refills at your mail order pharmacy.”

Patient: “I don’t know what that is. Just fill all of them for me!”

Me: “I don’t know which ones you are needing; it looks like you have refills on all of your regular medications.”

Patient: “Just ask Dr. [Name]. She’ll know what I need.”

Me: “I have your list in front of me, she won’t know more about what you need refilled than I do.”

Patient: “I’m trying to bake a pie. Just call me when you figure it out.”

Me: “Ma’am, I’m sorry but I don’t know how to help you as I’m not sure what you need.”

Patient: “Fine, I’ll call you back later. Try to figure it out for me.”

(This was one time, that while frustrating, I actually felt really bad that I couldn’t help her! She wasn’t particularly rude, just confused.)


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