Mathamedical
Employees, Florida, Jerk, Pharmacy, USA | Healthy | April 9, 2019
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

(I take 150 mg of a seizure medication per day. It does not come in 150 mg tablets, though, so my doctor has written two prescriptions for it, one for 50 mg and one for 100 mg. I’ve been taking this dosage for over two years. I’ve used the same pharmacy the entire time. This happens one day when I go to pick up my prescription.)

Me: “Hello, I’m here to pick up my prescription.” *gives information*

New Tech: “Oh, that’s weird; I actually have two here for you. Do you take the 50- or 100-mg dose?”

Me: “I take both. My prescription is for 150 mg, and that’s the only way it can be filled.”

New Tech: “That’s not right! You can only take one or the other, not both.”

Me: “I assure you it’s correct. If you look at my records, you’ll see that the same prescription has been filled for over two years. I know most people either take one or the other, but it’s a seizure medication, so the dose can actually go up to 400 mg based on symptoms and therapeutic levels.”

(The tech continues to argue with me that I can only get one or the other because most people take either 50 mg or 100 mg, not 150 mg. I ask her to get the pharmacist. The tech goes over and tells him what’s going on. He looks up, see who it is, waves, and tells her that yes, it’s correct. She starts arguing with him that it cannot be correct. He just takes my prescription from her, walks over, and checks me out himself.)

Pharmacist: “Sorry about that. Here your prescription. I’ve added a note to your account just in case this is a problem at any point in the future.”

(The next time I came in, another new tech questioned me on which prescription I took of two again. I told her both. She told me to hold on, as there was a note on my account. She started laughing. The note read, “Don’t argue with her; the prescription is correct. Yes, it’s really both. If you’ve got a problem with it, come see me to sign off on it.”)

It’s Going To Be A Long Week That Lasts Two Months
Date, Ignoring & Inattentive, Medical Office, Patients, USA | Healthy | April 8, 2019
(It is currently the beginning of April and this patient needs an appointment.)

Me: “Our next available is mid-June.”

Patient: “Okay, go ahead and schedule me for next Thursday.”

Me: “Our next available is mid-June.”

Patient: “I can’t schedule now; just schedule me for next Thursday.”

Me: “If you can’t schedule right now, that’s fine, but we are booking out until mid-June.”

Patient: “Okay, I’ll call back and schedule for next Thursday.”

He’s Far From The Shallow Now
Bizarre, Hospital, Patients, USA | Healthy | April 7, 2019
(My grandfather has fallen, hit his head hard, and had a stroke. Doctors are trying to figure out if the stroke he had caused the fall or if he fell so hard that it caused a stroke. Shortly after he is transferred to the stroke ward from the ICU, the doctor is asking my grandfather some questions to check his mental condition.)

Doctor: “Do you know what year it is?”

Grandfather: “Lady Gaga.”

Doctor: *slight pause* “Okay, but do you know the year?”

Grandfather: “2029.”

(Unfortunately, he wasn’t joking with his responses, but his doctors say he is making a good recovery even though he’s not quite sure what year we’re in

Shunting That Entitlement Away
Doctor/Physician, Hospital, Jerk, Salt Lake City, USA, Utah | Healthy | April 5, 2019
(My mom is an x-ray tech at a world-renowned children’s hospital. She helped pioneer a number of techniques now commonly used today, but the hospital’s main focus is on the patient’s overall welfare. This involves things like minimizing the number of x-ray frames taken to cut down on radiation exposure, cropping x-rays as tightly as they can to cut down on radiation scatter, etc. Most doctors treat the techs well and make sure they have all the necessary information, but one new doctor doesn’t seem to get how things work at this hospital.)

Doctor: “I need a head x-ray on this patient. Forward facing.”

Mom: “Great. What am I looking for?”

Doctor: “You don’t get to ask questions. I tell you what frames to take, and you take them. Me: doctor! You: tech! You don’t talk to me!”

Mom: *doesn’t say a word, just smiles politely and goes to take the x-ray*

(As per the hospital’s policy, she narrows the field as small as she possibly can, so literally only the skull itself is in the path of the radiation. The kid has a full head of curly hair, by the way. After the films are developed and sent up, the doctor comes storming down, furious.)

Doctor: “How could you not get a picture of his shunt?!”

Mom: “What shunt?”

Doctor: “The one in his skull! The whole reason for wanting to x-ray him in the first place!”

Mom: “Well, maybe, if you’d told me why you needed the x-ray, I would have focused on that area. Instead, you just told me to shut up and take the x-ray, which I did exactly according to hospital policy. The kid has a ton of hair; there’s no way to see the shunt, and no one told me he had one, nor was it included in the written orders. If you want an x-ray of something specific, you need to specify!”

Doctor: *glares, and then stomps off to tattle to the head of Radiology, who reads him the riot act for being so rude to a tech*

(Mom did retake the film, this time focusing strictly on the shunt and its surrounding area. She felt very bad that the kid was being exposed to a second dose of radiation, however small, though.)

A Benign Hair Style
Doctor/Physician, Hospital, Ignoring & Inattentive, Salt Lake City, USA, Utah | Healthy | April 3, 2019
(My mom is an x-ray tech at a world-renowned children’s hospital. Patient welfare is the top priority, so they try to minimize tests and procedures as much as possible.)

Mom: *walks into the break room to see two doctors and an x-ray tech — all male — looking at a series of films*

Doctor #1 : “Obviously, we need to operate, cancerous or not. So, I say we just skip the biopsy and go straight in. We don’t want to put her under twice for no reason!”

Doctor #2 : “I agree, but these tumors are very unique. I’ve never seen anything quite like them, and with them being so close to both her heart and her lungs, I’m worried about what will happen if we do take them out. We don’t know how firmly they’re attached or entrenched in either of those organs.”

Mom: *curious* “Do you mind if I have a look at the films? If you haven’t seen a tumor like this before, it must be very rare.”

Doctor #2 : “By all means.”

([Doctor #2 ] hands over the films, and then continues to debate with his colleague about how quickly they can schedule the surgery, while Mom spends a few minutes looking closely at the x-rays.)

Mom: “Um, guys? We’ve got a problem here, but I don’t think it’s the problem you think it is.”

Tech: “What do you mean?”

Mom: “I don’t think that’s a tumor.”

Doctor #1 : “Of course it’s a tumor! What else could it be?”

Mom: “A hair tie.”

All: “WHAT?!”

Mom: “You know, those little round hair ties? The elastic kind with a pair of balls on the ends that little girls like?”

Doctor #2 : “Yes, my daughter uses those. But what makes you think…”

Mom: “These tumors are perfectly round, they’re both exactly the same size, they slightly overlap, and if you look really closely, this one even has a hole through it… exactly where the elastic would be.”

All: *looks like she just hit them in the face with a board*

Tech: “You can’t be serious!”

Mom: “Do you want me to retake the film, just in case? I mean, I don’t want to expose her to more radiation, but better a single film than opening her rib cage! And if I’m wrong, then fine. But we wouldn’t want to operate on a child without being certain.”

Doctor #2 : “Do it. Fast! She’s in room [number].”

Mom: “On it!”

(She runs up to the girl’s room:)

Mom: “Hi! I’m [Mom], one of the x-ray techs here at [Hospital]. There was a little problem with one of your daughter’s x-rays, so we need to retake it really fast. No need to worry!”

Girl: “I wiggled, didn’t I?”

Mom: “Don’t worry, sweetie. You just need to hold still for one last picture, I promise!”

(Mom, the girl, and her mother all head down to Radiology. When then get to the door, Mom asks the girl to take off her hair tie — yes, one of the kind with the little plastic balls! — from the end of the braid hanging down her back.)

Girl: “Do I have to? The other guy didn’t make me, and I don’t want my braid coming out!”

Mom: “Here. Let me see if I can find you an elastic. We just can’t have the little baubles; they might confuse the doctors when they’re reading your x-ray.” *goes to her purse and digs out an elastic of her own* “Here you go! Your mom can help you change that, and then she can wait right outside the door. We’ll only be a minute.”

(After helping the girl wrap a protective apron around her waist and hips, Mom took the film, and then the girl went back to her room. Mom immediately developed the film, and, as predicted, there were no tumors. The little girl was treated for her pneumonia and was sent home, healthy and happy, a week later. It became hospital policy after that to check for hair ties, barrettes, bobby pins, etc., before taking any x-rays.)

A Different Kind Of Socializing
Doctor/Physician, Editors' Choice, Maine, Medical Office, Patients, Silly, USA | Healthy | April 1, 2019
Doctor: “Are you sexually active?”

Me: “I’m not even socially active.”

(The doctor had to leave the room from laughing so hard.)

This Is Literally Costing You Blood
Blood Donation, Madison, Silly, USA, Wisconsin | Healthy | March 31, 2019
(It’s my second time selling my plasma. The tech who got me hooked up the first time is floating around but isn’t the one to hook me up this time. I hear them talking about how many jabs it took them and how fast the machine is pulling blood out of me this time.)

Me: “You’re making me sound like a science experiment.”

Tech: “You are.”

Me: “Touché.”

His Hearing Is Hearty
Medical Office, Patients, UK | Healthy | March 29, 2019
(I am a hearing aid technician running a clinic in a local GP surgery. I have no medical training at all. My clients wait in the main reception area until I call them by name.)

Me: “Mr. [Unusual Name]?”

Man: “That’s me.”

(He stands and follows me to the treatment room.)

Me: “Please take a seat.”

(I make a note on my paperwork before turning to him, only to find he’s removed his shirt and is untucking his vest.)

Me: “What are you doing?!”

Man: “You need my chest, don’t you?”

Me: “What for?”

Man: “To listen to my heart.”

Me: “I’m here to fix your hearing aids!”

Man: “What hearing aids? Nothing wrong with my ears!”

Me: “Um… I think there’s been a mistake. Please get dressed!”

(It turned out there were two men with the same very unusual last name, both in the waiting room at the same time. And of course, the man with the faulty hearing aids couldn’t hear me!)

You “Aced” The Test
Birmingham, Doctor/Physician, England, Hospital, UK | Healthy | March 27, 2019
(I have been pretty unwell with a virus for a week or so that has caused my asthma to flare up and has required me to take a short course of steroids. About a day or so after finishing the course, I start getting palpitations whilst at work, so I go to the hospital to see if it is something serious. This conversation happens when the doctor is arranging for me to get a chest x-ray.)

Doctor: “Any chance you could be pregnant?”

Me: “Nope.”

Doctor: “Okay, well, we still need you to do a pregnancy test.”

Me: *wondering why he even asked, then* “Why? There is literally no way I could be pregnant.”

Doctor: “Well, these things can happen!”

Me: “I’m asexual, doc.”

(The doctor frowns, looking a little confused.)

Me: *sigh* “I haven’t ‘been’ with anyone it over seven years. Trust me; there is no way I am pregnant.”

Doctor: “Look. The thing is that we just have to test all women, anyway. It’s kind of a rule.”

Me: “???”

(I had to take the test. Shocker, I was not pregnant.)

You Can Tell From My (Dial) Tone That I Can’t Speak
Finland, Health & Body, Helsinki, Hospital, Nurses | Healthy | March 25, 2019
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

(I am working in an ER doing office duties, including admitting walk-ins. A phone rings.)

Me: “This is [Hospital] with [My Name] speaking. How can I help you?”

Caller: *absolute silence*

Me: “Sir or ma’am, are you unable to speak? Do you have a medical emergency?”

Caller: *still absolute silence*

(After about 60 seconds of silence, the caller hangs up. A few minutes later the phone rings again. The same thing happens again. I am getting really worried that this might be a bad emergency, like a stroke, that can leave a person without speak. I start wondering if I could communicate with the person using the phone’s dial tones and how to do it. But again, the person hangs up before I figure out a way to do it. The phone rings a third time. This time it’s the husband of a nurse, both of whom I know very well.)

Husband: “Hi, [My Name]. [Nurse] has really bad laryngitis. She can’t speak and can’t come to work today.”

Me: “Thank God. I was trying to figure out how to communicate with a person who can’t speak.”

Get Someone That Nose What They’re Doing
Bad Behavior, England, Nurses, School, UK | Healthy | March 22, 2019
(I have recurring nosebleeds. I’m at school when I get my first one this year, and I ask to go down to the nurse’s office. The nurse isn’t there, so I just wait around with a tissue under my nose to catch any leakage. After ten minutes, a nurse comes in. I have never seen her before.)

Nurse: “Look at all the mess you’re making! Didn’t your mother ever teach you manners?”

Me: “I have a nosebleed. I can’t exactly stop it. All the blood is in the tissue, anyway.”

(She huffs and leaves the room. A few minutes later, she comes back with a plaster and attaches it to my nose — as in, over the nostrils — pushing so hard it makes the bleeding worse. I protest, but she leaves the room again. I yank the plaster off and some of the blood drips onto the floor. I’m in too bad a mood to clean it up. She comes back in.)

Nurse: “You messy boy! Look at all the blood on the floor!”

Me: “It’s one drop. I’ll clean it up before I go.”

Nurse: “This wouldn’t have happened if you’d kept the plaster on!”

(I swear at her — admittedly, this was wrong — and she storms out, returning with my tutor.)

Tutor: “[My Name], I hear you’ve been swearing at [Nurse]. You know our policy on this kind of behaviour.”

Me: “I’ll be more than happy to apologise, after she apologises for insulting me and acting like my nosebleed has been a personal grievance to her. She even stuck a plaster on my nose!”

Tutor: “[My Name]! You will apologise this instant, and I’m giving you a detention tomorrow. This is unacceptable behaviour. [Nurse] is the best nurse we’ve ever had!”

(I look between him and the nurse, who is looking triumphantly smug.)

Me: “That isn’t something you should be proud of.”

(I ended up with a week’s worth of detentions or that, but I refused to go — which my parents agreed with after I told them. The last straw was when they sent a letter home saying I had been suspended. My mum went down to the school to speak with the head teacher and the nurse. Apparently, she had only been in the building a couple of minutes when the nurse ran out in tears. The school retracted the suspension, but my parents moved me to a better school equipped with more competent staff.)

A Periodically Brief Scare
France, Hospital, Nurses, Patients | Healthy | March 20, 2019
(After surgery on my leg, I need to pee, so I ask the nurse for help using the bedpan. After I’m finished, I can’t see the contents from my position but she obviously can, and she looks up with a horrified expression:)

Nurse: “This… This is your urine?”

Me: “Er, yes.”

Nurse: *speechless*

Me: “Oh! I forgot! I’m on my period!”

(She immediately sighs with relief. Sorry for scaring you, nurse!)

I Poultry Effort To Get In
Bizarre, Ignoring & Inattentive, Impossible Demands, Pets & Animals, USA, Vet | Healthy | March 17, 2019
(I’m just having one of those “glitch in the Matrix” weeks, where weird things keep happening out of the blue. This is just one example. I work in a vet clinic. It’s Tuesday evening. I’m the only staff member still at work, and we’re less than an hour from closing. The vet has gone to her other office for the evening, and we’re only still open for pickup — meds, patients, etc. The door opens and a woman walks in.)

Me: “Hi. How can I help you?”

Woman: *smiles confidently at me* “Oh, hello. I am here with my chicken.”

Me: *sure I heard wrong since we don’t treat livestock* “I’m sorry, your chicken?”

Woman: “Yes. She is sick.”

Me: “I apologize, but we don’t see livestock here. And the vet is not here currently. But you may want to try [Larger Emergency Vet Hospital]; I believe they see livestock. I can give you their information if you need it—”

Woman: *suddenly enraged, her face turning violently red* “NO! I was told you see chickens!”

Me: “Ma’am, I apologize, but we, unfortunately, do not have a vet who treats livestock here. I recommend trying to see if [Larger Emergency Vet Hospital] is able to see her.”

(Getting redder by the moment, she shoves the basket with her chicken in it in my face; she’d had it under the raised counter where I couldn’t see it.)

Woman: “YOU NEED TO SEE MY CHICKEN NOW! SHE IS SICK!”

Me: “I’m so sorry, ma’am, but there’s nothing I can do. Even if my vet was here — unfortunately, she isn’t right now — she doesn’t treat chickens. Other than referring you elsewhere, I can’t help you.”

(She shoves her chicken in my face again. It is getting increasingly upset each time the owner violently swings her basket into my face.)

Woman: “YOU ARE WRONG! I WAS TOLD YOU CAN SEE CHICKENS!”

(I open my mouth to repeat everything again when the woman abruptly makes a frustrated screech to cut me off. Clearly aware she’s not going to get her way, she stomps out. Then, from the hallway, I hear:)

Woman: “THIS PLACE HATES CHICKENS!”

How To Be An A** With Your Boss
Bosses & Owners, Doctor/Physician, Hospital, Ignoring & Inattentive, USA | Healthy | March 16, 2019
(I throw my back out at work. I am a female in my 20s. My line manager, who is male and around my age, gives me a ride to the ER and helps me in as I am in too much pain to walk. We are both in uniform. We speak to a doctor and explain exactly what happened, and he orders an x-ray. Afterward, my manager helps me into a cubicle and the doctor comes back in. I am still in a hospital gown from the x-ray.)

Doctor: “You’ve torn some ligaments. You’ll need to rest for two weeks to let them start to heal. I’ll get you some pain relief, and then you can go home.”

(He leaves and comes back a few minutes later.)

Doctor: “I know you’ve had an x-ray, but I have to ask. Is there any chance you could be pregnant?”

Me: “No, none.”

Doctor: “Are you sure?”

(My manager looks away uncomfortably.)

Me: “I’m certain I’m not pregnant.”

Doctor: “Okay, this will help for a few hours, and I’ll also give you a prescription for some painkillers.” *whips out a syringe*

Me: “Okaaay…”

Doctor: *reaching for my gown* “This needs to go in your buttock, so if you’ll turn around…”

Manager: “I’ll just be outside!” *turns bright red and literally leaps through the curtains*

Doctor: “Isn’t that your husband?”

Me: “No, that’s my boss!”

Doctor: “Maybe I should have asked that first…”

Keeping Your Sister On Her Toes
El Paso, Health & Body, Home, Patients, Siblings, Texas, USA | Healthy | March 15, 2019
(My older sister currently works at as an ER nurse. I am woken up one Saturday morning by my cell phone ringing.)

Me: “Hello?”

Sister: “I need you to come downstairs, right now.”

(I get up and walk down to the living room to find her and my parents all watching me descend.)

Me: “What’s going on?”

Sister: “I slipped on the stairs and broke my toe.”

Me: “You need someone to drive you to the hospital?”

Sister: “NO! My coworkers and I always joke about someone coming to the ER because they stubbed their toe. I am not going to the hospital because I hurt my toe.”

Me: “So, what do you need from me?”

Sister: “I need you to reset the bone. Mom is too squeamish and Dad is too gentle. You just need to pull on it quick, like taking off a bandage.”

Me: *shrugs* “Okay.” *walks over and yanks on the crooked toe*

Sister: *gasp of pain followed by a relieved sigh* “Thank you.”

(During her next shift at work, someone commented on her slight limp. She admitted to the accident and the doctor on hand insisted on x-raying her foot. The bone in the toe was indeed broken, but perfectly realigned.)

Helping Them Make A Rash Decision
Hospital, Patients, Stupid, USA, Virginia | Healthy | March 15, 2019
(I answer the telephones at a large emergency room.)

Me: “Emergency Department.”

Patient: “I was there yesterday, and was given medicine. The nurse told me if I develop a rash, I should come back into the ER.”

Me: “Okay.”

Patient: “I have a rash now. What should I do?”

When It Comes To Animal Welfare, They’re Not Horsing Around
Canada, Farm, Ontario, Pets & Animals | Healthy | March 14, 2019
(I am home alone on our farm one afternoon — my family is out on errands — and there is a knock on the door. When I open the door, a man is standing there and there’s an SPCA van in the driveway.)

SPCA: “Hello, miss. We’ve had a complaint put forth about your animal welfare.”

Me: “What?!”

SPCA: “That horse over there.”

(He pointed at a horse in the field that my mum had taken in from a neighbour who was going to send her to the glue factory — yup, that’s really a thing. She was clearly sickly and dying, but we were giving her the best life we could until she passed, something her previous owner had no intention of doing. It was a serious charge and took almost a week to clear up… and $200 to get the vet out and write a note that we were giving her all the care she needed.)

Copay And Say Over Again
Bizarre, Illinois, Insurance, Pharmacy, USA | Healthy | March 14, 2019
(My insurance company has decided to stop covering one of my prescriptions for unknown reasons. I get a notice from them on a Friday afternoon, as well as an email from the pharmacy, that the prescription in question is due for a refill. Since it’s Friday at three pm, I figure I’ll just pay the cash price for it this month and call my insurance company next week. I click the link in the email to refill and go back to work. An hour later, I get a text update saying the prescription has been put on hold. I call my pharmacy.)

Me: “Hi. My name is [My Name], and I’m calling regarding my prescription I just sent for a refill.”

Rep #1 : “Sure, I’ll look at that… Oh, it looks like your insurance won’t cover it for whatever reason.”

Me: “I know. I’ll just pay the cash price this month. How much will it be?”

Rep #1 : *timidly* “[Amount].”

Me: “Okay, that’s fine. When can I pick it up?”

Rep #1 : “You’re going to pay it?”

Me: “Well, sure. What other option do I have?”

Rep #1 : “Oh… okay! I’ll finish it up for you. It should be ready in thirty minutes.”

Me: “Great. Thanks!”

(After I get out of work, I stop by the pharmacy. There’s a different rep behind the counter.)

Me: “Hi, I’m [My Name], and I believe there’s one prescription ready for me.”

Rep #2 : “Okay, I see that here. Hmm… looks like there’s a copay.”

Me: “I know.”

Rep #2 : “There shouldn’t be.”

Me: “They already told me. [Amount], right?”

Rep #2 : “Let me look into this.”

Me: “It’s okay. My insurance company screwed up. I’ll call them on Monday.”

Rep #2 : “You shouldn’t have to pay for this. There’s never a copay on [prescription].”

Me: *slightly irritated that he just announced what I’m taking to the entire pharmacy* “It’s fine. Really. Can I just pay?”

Rep #2 : “I can give you a discount.”

Me: “The copay’s not that bad. It’s been a long day and I’d really like to pay and go home.”

Rep #2 : “If you’re sure… Okay, I’ll put it in. I’ll even throw on that discount. If you want to have a seat, I’ll holler when it’s ready.”

Me: “Uh… the lady I talked to earlier said it’d be ready by now.”

Rep #2 : “No, we were waiting until you stopped in. It’ll only be about twenty minutes.”

(I’m extremely annoyed now, but I’m trying my best not to show it.)

Me: “Look, I’ll just come back tomorrow. No problem.”

Rep #2 : “It’s only twenty minutes. Maybe less!”

(I wave and walk out. I drive back over the next day, where there is yet another rep behind the counter.)

Me: “Hi, I’m [My Name], and there should be one ready for me.”

Rep #3 : “Yes, it’s filled and ready to go. One minute while I grab it!”

(He grabs it and starts ringing me out.)

Rep #3 : “Oh, um… I need to get the pharmacist. Something isn’t correct.”

Me: “If it’s the copay, I know about it! It’s not an issue!”

([Rep #3 ] disappears into the back. I throw up my hands in frustration. He comes back out a few minutes later.)

Rep #3 : “There’s a copay on this. There shouldn’t be. We can look into this for you.”

Me: “LISTEN TO ME. You are the third person that I’ve explained this to. I know about the copay. It’s fine. My insurance company screwed up. All I want to do is pay and go home!”

Rep #3 : “I apologize for the issue. I don’t know what happened with your insurance… Hold on. Did you say you are going to pay?!”

Me: *through gritted teeth* “YES.”

Rep #3 : “Oh. OH! Yes, I’d be happy to process that for you! No problem!”

(I can only imagine how many temper tantrums people have thrown over copays to prompt that reaction from THREE pharmacy techs!)

Death Is A Pre-Existing Condition
Bizarre, Funny Names, Germany, Insurance, Medical Office, Patients, Reception | Healthy | March 13, 2019
(I work for an insurance company. When people forget or lose their insurance cards, the doctor’s office often calls us to confirm if the insurance is up and running. I get one of these calls.)

Receptionist: “I am calling to confirm the insurance of a patient. It’s [Patient], born [date], living at [address].”

(I look up the data, double checking that I am really talking to a doctor’s office.)

Me: “Yeah, he was insured with us up to [date a few months in the past].”

Receptionist: “Well, do you know where he is insured now? He is sitting here, waiting for treatment.”

Me: “What do you mean, he is sitting there? According to my information, he died a few months ago.”

(Turns out, the doctor had two patients with the same name and birthday, and both were insured with us. And the receptionist called up the file just using that information. Only after we asked the patient for his address did we confirm that he was the other patient. I still wonder what went through his mind when the receptionist told him, “I have your insurance on the line; they say you’re dead.”)

Time To Take A Breather
Bizarre, Jerk, Medical Office, Patients, USA | Healthy | March 13, 2019
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

(I am a medical assistant in a community health clinic, with a fully-stocked retail pharmacy on the premises. This patient uses our pharmacy and has been put on a strict refill schedule for his emergency inhalers due to extreme overuse. Normal use is a maximum of two of each per month. He had gone through nine of [Inhaler #1 ] in two months before the pharmacist contacted the doctor. The pharmacists have counseled him multiple times on proper use, and I’ve reached out multiple times to offer an appointment to address the root cause of his trouble breathing. He declines every time, claiming he needs his inhalers to breathe, that he’s going to have a coronary without them, and that we just want him to not be able to get enough oxygen. Every time I hear this rant, I note that it is extremely long-winded and that he can get through multiple run-on sentences without having to take a breath. His doctor has even called him personally to lay down the refill schedule and explain the cardiac-related consequences of continued overuse. I receive a voicemail from this patient, in which he goes on with another long-winded rant about how the doctor NEEDS to refill his medication. Because of a very well-documented refill schedule and the doctor’s notes that he will NOT refill early under any circumstance, as well as previous in-person discussions with this doctor about this patient, I don’t even need to ask the doctor to advise on the situation. I see that one [Inhaler #2 ] should be available for a refill, but [Inhaler #1 ] won’t be available for another week and a half; he’s literally filled it just a few days ago! I call the patient. This is part of the way into the call, and yes, he is yelling the entire time.)

Me: “With all due respect, the inhalers are only treating your symptoms. Continuing to use them at the rate you were doing so puts you at serious risk for a cardiac event, including a heart attack—“

Patient: “NOT GIVING ME MY INHALERS PUTS ME AT A RISK FOR A CORONARY BECAUSE I’M NOT GETTING ENOUGH OXYGEN. YOU PEOPLE JUST DON’T WANT ME TO BREATHE!”

Me: “Sir, we don’t want you to have a coronary, either, which is why we want to address the root cause of your condition.”

Patient: “NO. YOU STOP THERE. JUST TELL THE DOCTOR THAT HE NEEDS TO MAKE THE PHARMACIST FILL MY PRESCRIPTION! THEN THE PHARMACIST FILL BE REQUIRED TO FILL IT!”

Me: “[Doctor] can’t make the pharmacist do anything.”

Patient: “YES, HE CAN! ONCE HE WRITES THE PRESCRIPTION THE PHARMACIST IS REQUIRED BY LAW TO FILL IT!”

Me: “Sir, [Doctor] is a doctor; he is not a supervising pharmacist. He can only write the prescription. Pharmacies are allowed, by law, to question and even deny prescriptions at their own discretion for patient safety.”

Patient: “DON’T YOU INSULT MY INTELLIGENCE!”

(He didn’t get his inhaler refilled early. I later went down to the pharmacy and told the supervising pharmacist. He found it even funnier than I did!)

An Urgent Need For Details
Medical Office, Patients, Stupid, UK | Healthy | March 12, 2019
(In the UK, doctor appointments are generally booked in advance, although there are a few reserved for people who phone on the day for emergencies. The phone rings.)

Me: “Good morning, medical centre.”

Patient: “I’d like to make an appointment with a doctor, please.”

Me: “Okay, if it’s urgent, I can fit you in today, or if it’s not urgent I have an appointment in two days.”

Patient: “I don’t know if it’s urgent or not.”

Me: “Okay, well, if you give me a brief idea of what it’s concerning, I can help you decide.”

Patient: “It’s private. I’ll only discuss it with a doctor.”

Me: “Okay, fair enough. So, did you need an urgent appointment or can it wait a few days?”

Patient: “I’ve told you I don’t know if it’s urgent or not!”

Me: “As I’ve said, if you give me some idea of what it’s concerning—“

Patient: *interrupting* “It’s private! I’m not telling the receptionist!”

Me: “That’s fair enough but then I need you to tell me whether or not it’s urgent.”

Patient: “How many times?! I don’t know!”

Me: “Okay, I’ll give an example. If it’s just something like a sick note–”

Patient: *interrupting again getting increasingly angry* “I don’t need a sick note!”

Me: “It was just an example to help explain the difference between urgent and non-urgent appointments. If you don’t tell me which you need, I can’t book you in.”

Patient: “Well, how am I supposed to know if it’s urgent or not if you won’t tell me?!”

(They then hung up without ever having booked an appointment, or even given their name. I guess it wasn’t that urgent after all.)

A Rags To Rashes Story
Laboratory, Non-Dialogue, Safety, Stupid, USA | Healthy | March 12, 2019
My dad likes to share this story of when he worked in a science lab.

There were massive security protocols in place for everything, but one day, a pile of what looked like rags was left in a high-traffic area. People were basically forced to step on the rags to walk through. Nobody seemed to be paying attention to them, or be concerned that they were just lying there.

My dad saw them when he arrived for the day and was finally the one who followed protocol and called it in.

Apparently, the response was something to behold. The lab was shut down. Nobody in the entire lab facility was allowed to leave until they went through thorough decontamination; since it was a high-traffic area, basically everyone had to be considered “exposed” to… whatever it was. Their clothes and shoes were confiscated. People in Hazmat suits came, collected the rags, shut down the wing for decontamination, and left everyone sitting around for hours, unable to do anything or leave.

At the end of the day, an all-clear was given: “We’ve determined that there’s no contamination or exposure from the rags. However, if anyone develops a fungus-like infection or rash, please report it immediately.”

My dad commented, “That’s so comforting to hear.”

The entire staff got to be dragged in for a refresher on safety protocols and “why we don’t just walk through a potential contamination hazard.”

The Hotel D’Mentia
Assisted Living, Golden Years, Patients, The Netherlands | Healthy | March 11, 2019
(This happens when I am just 17 years old. I get a summer job, one of my first jobs ever, in a retirement home serving coffee and tea in the public living room during the afternoons. This interaction happens with one of the residents. She has Alzheimer’s but I do not know that at the time, and it is one of my first times interacting with someone in that condition.)

Elderly Lady: *very politely* “May I inquire if it is possible for me to stay in the same room one more night?”

Me: *a bit confused, since she lives here* “Um, this is not a hotel, so your room is yours, of course.”

Elderly Lady: “No, I booked a room here and I would like to pay for one more night’s stay, please.”

Me: *still confused* “But this is a retirement home; you live here.”

Elderly Lady: *suddenly a bit shocked and looking around* “Oh, my gosh. I am so sorry; I am in the wrong place! I will go to my sister’s house and stay with her tonight. Thank you.”

(With that, she walks out of the building and leaves me very confused and worried! I realize that this lady does not seem to have a full grasp of the present or reality and I go to find a nurse. I am worried the lady will get lost or injured. The nurse laughs and knows who I am talking about. She says that the lady will come back eventually by herself, as usual. I continue with my tasks but am still worried. When I am almost done with my shift, who would walk in but the elderly lady from before! I immediately walk up to her.)

Elderly Lady: *very politely* “Excuse me. I cannot seem to locate my sister’s house. May I inquire if it is possible for me to stay in the same room one more night?”

Me: “Of course, madam. Your room is ready for you; it is the same room as usual. You are welcome to stay as long as you like.”

Elderly Lady: *enormous smile on her face* “Why, thank you, miss. Such good service. I always enjoy staying here.”

(With that, she happily went to her room. I was so relieved she managed to come back. There was no benefit or point in arguing with her and trying to make her understand her circumstances; it would only make her feel scared, confused, and miserable. I felt that that would just be mean.)

An Ambulatory Story
Editors' Choice, Hospital, Impossible Demands, Patients, Stupid, UK | Healthy | March 11, 2019
(A friend of mine has had problems with a stomach ulcer for some time. Today it’s causing a lot of pain, so he goes into A&E to get it checked.)

A&E Receptionist: “Since you haven’t been to the hospital with this problem for over a year, you need a referral from your doctor in order to be seen.”

(He then leaves, but sits in the car still in the hospital car park to phone the GP.)

GP: “Well, I can refer you, but if the pain is that bad you need to phone [non-emergency urgent care line] to get an appointment straight away.”

(He phones this number and explains all of the symptoms.)

Call Handler: “With the symptoms you’ve explained, you need to be seen straight away. We’ll send an ambulance on blue lights to you now.”

Friend: “I’m in the hospital car park; I can walk to A&E from here.”

Call Handler: “No, absolutely no walking there. We’ll send you an ambulance.”

Friend: “I’m in the hospital car park! I don’t need an ambulance!”

Call Handler: “With your symptoms, you must be transported to the hospital via an ambulance. It’s not safe for you to get yourself there.”

Friend: “I can see three ambulances from here! I can go and over and sit in one if it makes you feel better!”

(They did eventually consent to allowing him to walk the 50 feet back into the hospital himself.)

Take A Breath And Think About It
California, Medical Office, Patients, USA | Healthy | March 9, 2019
(I work at a sleep clinic work with people who have sleep disorders such as apnea and Hypopnea. These disorders, in a nutshell, make a person stop breathing or breathe so shallowly the oxygen in their blood is affected like with apnea. And I get this almost every time I’m working when I put CPAP on a patient!)

Patient: “Excuse me, miss? I can’t breathe with this thing on!”

Me: *after seeing them stop breathing for almost a minute* “Well, you aren’t breathing with it off, either.”

Do They Teach Entitlement In Medical School?
California, Doctor/Physician, Hospital, Impossible Demands, Jerk, USA | Healthy | July 18, 2020
I work in central supply at a hospital. Besides individual items, we carry prepackaged kits.

One evening, I’m returning to the department after making my deliveries. I find a man in scrubs trying to force the door open.

Me: “Can I help you?”

Doctor: “Why is this door locked?!”

Me: “Because it’s after hours and I’m the only one here.”

I unlock the door and he follows me inside.

Doctor: “I need [Specific Brand Kit we don’t carry].”

Me: “We don’t carry [Specific Brand]; we only have [Our Brand].”

Doctor: “I don’t like [Our Brand]! I ordered [Specific Brand]! You’re supposed to have it!”

Me: “I’m sorry. We haven’t received any new products in a while.”

Doctor: “How do you know?”

Me: “Any time we get something new, my manager puts one on the dry erase board. She writes the item number and the location where it’s kept here in the department.”

He’s still not convinced, so I show him the shelves where the kits are stored. Of course, he doesn’t find the one he wants.

Doctor: “Fine. I’ll have to take one of these. I’ll need a couple of other things, too.”

He grabs a few more things and starts to leave when I stop him.

Me: “I need to know where that stuff is going.”

Doctor: *Rolling his eyes* “It’s going with me.”

Me: “You’re taking it home?”

Doctor: “No! I’m going to use it on a patient.”

Me: “Then I need the location of the patient. I have to log it in the book so the correct floor is charged.”

Doctor: “Oh. It’s going to [floor].”

I got everything logged in the book and he finally left.

We never did carry that other brand of kit.

Hopefully, Those Weeks Just Flu By
Doctor/Physician, Medical Office, Patients, USA | Healthy | June 26, 2020
My sister and I vacation together in Florida, and we come back sick as dogs. We’re both sneezing and coughing uncontrollably plus feverish chills, but mine’s worse. I get so bad that I lose control of my body so I soil myself, clumps of my hair fall out, and I have hallucinations of shadowy figures. I’m naturally fat but I can’t eat, so my stomach caves in. I drool uncontrollably the time, and I get an earache so bad that I can’t hear anything. Plus, my eyes puff up so much that I can’t see either. Ever been deaf and blind? It’s NOT fun.

I figure I got a bad flu, but it’s never been like this, so I figure I have the flu AND maybe something else. Finally, weeks later, I go the see a doctor, I’ve no insurance but I’m desperate for relief. Over-the-counter medicine does nothing.

I tell the doctor everything, and he runs tests. Flu: negative. Strep throat: negative. Pneumonia: negative.

Doctor: “It must be bronchitis. A mild case of it.”

Me: “A mild case? If this is mild, I don’t want to ever experience a severe case!”

He gave me a prescription for my cough. My sister went, too, and she got a flu diagnosis. She still blames me for giving it to her, even though I told her I didn’t! I lost twenty-five pounds at least

No Particular Emphasis On “Assisted” Living
Assisted Living, California, Doctor/Physician, Lazy/Unhelpful, Non-Dialogue, Nurses, Stupid, USA | Healthy | June 24, 2020
A few years ago, I — a sixty-four-year-old male — had a bad bicycle accident. The damages included a concussion, broken right collarbone, broken right elbow, four broken ribs on my right side, and three fractures in my left pelvis; if you can explain the physics of that, I’m all ears.

Four days in the hospital got me stabilized, but then I needed rehab and was sent to a nursing home. That’s when the fun began.

I was transported to the home at about 6:00 pm. After intake, I struggled for a few hours to find a comfortable position and finally got to sleep, only to be awakened at 11:30 pm (!) to have them take pictures of my bare backside to see if I had bedsores already. Two days later, I was awakened at 4:45 am (!!) because the traveling technician was going to take my blood and wanted to get done early.

I was getting both physical and occupational therapy from the same outsourced company. The routine was to do the PT first at one end of the building and then get wheeled back to my room for the OT. The third day, the occupational therapist was taking me back to my room and one of the physical therapists came with us. The two men were discussing a barbeque they were going to have that weekend.

No problem, except that when we got to my room they stopped in the hallway and talked over me for five minutes. I called out the OT when we were alone; to his credit, he apologized and said that I wasn’t their typical patient, meaning I had no dementia.

I was on a schedule where I was given two assisted showers a week. This wouldn’t have been too bad, except that the home had no air conditioning and we had a heatwave in the nineties the second week. I was waiting for the aide to take me when I noticed five young women hanging around the door to my room. When I asked, they told me they were going to watch my shower as part of their training. I informed them that no, they weren’t, so they waited outside the shower area with my wheelchair.

By that point, I could walk slowly with a cane, so after getting dressed, I limped to my chair with help from the aide. One of the women was standing behind the chair with her hands on the grips. I let go of the cane, grabbed a handrail on the chair, and almost fell on my face as the chair moved out from under me! She hadn’t set the brakes on the wheels and hadn’t held on to the chair. I was lucky there was no damage but it hurt like crazy.

In addition to the therapy for my hip, I needed to wait until the swelling in my broken elbow went down before surgery. When it was ready for the procedure, I went to the hospital having had no food or drink for over twelve hours. I was lying on the gurney about to go into the prep room when I was approached by a young doctor I’d never met. She wanted me to give her permission to perform a “nerve block” on me after the operation. In her telling, this would keep me from feeling pain afterward.

This had not been discussed before, I had no knowledge of what a nerve block entailed, it sounded dangerous, and this person was a total stranger. She was persistent, I’ll give her that, but she finally took the hint when I told her to get the h*** away from me.

The surgery went fine and I had no real discomfort afterward, even to the point where I never filled the prescription for the opioid painkiller I was given. So much for the nerve block. I was not, however, forewarned about another side effect of the anesthesia. It is common that urination is inhibited after the procedure, and by 6:00 pm, I was in real pain.

The nurses’ aides didn’t have the authority to give me a catheter and had to get permission. An hour later, I got my first experience with the process. Then, they took it out. And a few hours later, the pressure built up again.

This time, they didn’t want to put the tube back in; their training said they had to wait four hours. My wife had to yell that she’d take me to the emergency room and file charges against them before they fixed the problem. This time they left it in, and by the following evening, the plumbing worked.

As to the home itself, my stay confirmed my fear of the places, even without a contagion situation. Most of the other long-term residents had some degree of dementia and there was lots of moaning and shouting at all hours. And the food was just as bland as the stereotype; luckily, my wife brought me meals a couple of times a day — including the occasional illicit cold beer.

I got out three days after the elbow surgery and was able to navigate my house, including the stairs, immediately. In another week, I rarely used the cane and have a story for my grandkids.

Some Doctors Have Their Heads Up Their… Well, You Know
Doctor/Physician, Lazy/Unhelpful, Medical Office, USA | Healthy | June 20, 2020
TMI warning! I have severe rectal bleeding. As a woman, it’s extremely hard to get care for it.

Several Doctors: “Are you sure the blood isn’t from your period?”

Doctor #1 : “One drop of blood can make the whole bowel look red.”

Doctor #2 : “The surgery is painful, and you’re so young! Why put you through unnecessary risk?”

Doctor #3 : “Most women are anemic. I wouldn’t worry about it. Just gain a little weight.”

Doctor #4 : “I’m sure it’s not as bad as you say.”

Female Doctor #1 : “That sounds awful! I just need to check a simple thing, and then I can recommend you for surgery.”

This story has been included in our June 2020 roundup as one of that month’s most memorable stor

A Vampire Has Better Bedside Manner
Doctor/Physician, Florida, Jerk, Medical Office, Nurses, USA | Healthy | June 19, 2020
As part of my work’s health insurance, all employees need to get basic blood work done each year. It’s a minor inconvenience, and it’s fully paid for by the company. However, I have a bad needle phobia. The year before last, my best friend came with me so I could hold his hand. Last year, I decided to go alone, since I was going to the same phlebotomist and she was very nice, but I ended up having a low-key panic attack and tremors for the rest of the day regardless.

This year, I go to a new clinic and need a bit more blood drawn for my personal doctor, so my best friend thankfully agrees to let me crush his hand again. We’re seen to quickly enough and go into the room to wait. Then, the phlebotomist enters and the trouble starts.

My friend is sitting on my right side and has his phone and earbuds out so he can distract me with silly videos. The phlebotomist — who entered from the door on my left, mind — crosses over to my right side and looks down at him.

Phlebotomist: “You need to move.”

Me: “Sorry, I’m actually more comfortable having my blood drawn from my left arm. I have a severe needle phobia and tend to tense up.”

She just huffs and moves to my left. She ties the rubber cuff around my arm VERY TIGHTLY and I feel my fingers start to tingle and throb in a matter of seconds, so I reach over to loosen it just a little bit.

Phlebotomist: “Don’t touch that!”

Me: “It was too tight! My hand was going numb!”

She huffs again and then comes up to my side and grabs my arm. I immediately jerk forward and tense up, and the phlebotomist pushes me back against the chair.

Phlebotomist: “You need to stay still or I’m going to hurt you.”

I was so keyed up I could only whimper, so I squeezed my friend’s hand for all it was worth after he passed me the earbuds and started playing a video that I think had cats being cute or something.

The phlebotomist stuck me and I whimpered some more while my leg bounced with nervous energy. I heard her tutting over the noise of the video, like I was some rambunctious child, and the draw felt like it took forever. Eventually, all the vials were filled and the phlebotomist dismissed us with the scowl she’d had on the entire time.

My friend had to lead me out of the clinic, as I was dizzy from stress by that point, and it took a good few minutes for him to bring me down enough to be safe to drive home.

People like that phlebotomist are part of the reason I developed this phobia in the first place, and she certainly did her part to make sure I don’t conquer it any time soon!

Some Doctors Should Be Dislocated From Their Professions
Doctor/Physician, Gym, Hospital, Lazy/Unhelpful, Middle School, USA, Washington | Healthy | June 17, 2020
When I am in middle school, I do gymnastics through the school. During the last meet of my last year at the school, I dislocate my shoulder doing a cartwheel while I am warming up. Looking back, this is all pretty hilarious. At the time, not so much.

I’m slightly in shock but I know something’s wrong. I’m crumpled against the practice beam.

Me: “[Coach], [Coach]!”

My coach was watching the current student perform her routine and thought I just had questions, so she’s shushing me. Up in the stands, my mom saw me fall but thought that I’d just bumped the beam when I went down.

Mom: *Jokingly to a family friend* “I know she’s had worse. She just needs to shake it off; she’ll be fine.”

Back on the floor, a couple of teammates and one of the other coaches have realized that there’s a problem. They get me upright and the coach signals my mom to get down to the floor. By this time, the initial shock has worn off and I’m in massive amounts of pain — when my shoulder dislocates, my arm gains about three inches in length and what feels like 1000 pounds — so there is some minor crying going on on my part. My mom gets into the locker room, gets a hold of my dad, and tells him to stay in the car because we need to get to urgent care.

We get ice on my shoulder and my mom uses an ace bandage to immobilize things and we get in the car. We get down to urgent care and I remember this guy who sees me and lets me go ahead of him — not sure what his issue was, but thank you so much for letting the screaming and crying teenager jump the line!

We get into the exam room and the doctor comes in and starts examining things. Keep in mind that, A, I’m in a gymnastics leotard and, B, there’s a noticeable divot at my shoulder. He starts poking where my shoulder is supposed to be and asking if it hurts. At that point, not really, and I tell him so. He then starts probing my arm and gets to where my shoulder actually is, and of course, there’s a ton more pain and I tell him so.

The doctor looks up at both my parents.

Doctor: “So, this isn’t a dislocation; she’s broken her humerus. I’m going to order X-rays to be sure, and then we’ll get this fixed.”

Both my parents just stare at him, because it’s obvious that it’s a dislocation. Honestly, my dad was a medic when he was in the army, but the only reason he didn’t reduce my shoulder himself was that he didn’t want to risk something getting pinched. The X-rays get developed, and what do you know, my shoulder is dislocated.

Doctor: “Well, uh, I’m going to send you to the ER. They’ll have better drugs to give her. We’ll give her something to help for now and call ahead to get you guys checked in.”

A nurse comes in and gives me a shot of Demerol — I think; it might have been Dilaudid — and then we’re off to the ER. We get to the ER and they get us checked in, get vitals, and give me the exact same dose of Demerol. Then, they get me into a waiting gurney in the hallway.

We wait there for a while — I don’t remember much of it because I was so drugged up — but my mom finally goes out and asks what’s going on, so then they move me to a bed behind a curtain. I get hooked up to monitors and then to morphine, as well.

Looking back, there were an awful lot of drugs onboard that night. Again, hindsight humor: I thought I was asleep 90% of the time, but apparently, I wasn’t; my parents never mentioned if I said anything weird, but I’m sure I was entertaining.

There is more waiting and my mom finally goes out to the nurses’ station where they are just hanging around.

Mom: “Hi. Excuse me. Could we get some assistance back here? I know this probably isn’t exactly a high priority, but my daughter is fourteen and in pain and a little scared. Can someone please take a look?”

There was a flurry of activity and, within a few minutes, my shoulder was reduced. The doctor then had to pin me to the bed because I immediately tried to put my arms over my head. I suddenly felt better; why wouldn’t I try to use my arm?

My mom called urgent care a few days later to complain about the doctor we’d seen there and it turns out the guy was an allergist! He’d been covering the on-call because they’d had to make a run to help a patient. Mom thinks he was just scared to reduce it which is why he’d sent us to the ER.

A Birthday Balm For Your Birthday Break
Awesome, Doctor/Physician, Hospital, Nurses, Oregon, USA | Healthy | June 16, 2020
I have just fractured my wrist for the third time. Just for you curious people, I was rollerskating and I fell backward and landed on it. We get to the ER and, lo and behold, the same ER doctor that assisted us last time is the one assisting us now, so my parents chat and catch up a bit while the ER doctor examines my wrist.

Then, this conversation happens. It is the seventh of December.

ER Doctor: *After asking some questions* “So, when is your birthday?”

Me: *Eyeroll* “The fourteenth of December.”

ER Doctor: “Oh, happy early birthday!”

Me: “Thanks.”

I’m thinking that my party is tomorrow and requires some physical work and I am just worried I can’t do it. They confirm that my wrist is broken with X-rays and such, and all I want to do is go home, but they still have to put a cast on my wrist.

All of a sudden, some nurses come in, and they have some little presents with them: a toy car, a lavender chapstick, and some other goodies.

Nurses: “We heard it was your birthday next week and we thought we could start it off with some little presents.”

My Parents & Me: “Oh, my goodness, thank you so much!”

I was so happy I just sat there, shocked.

I still have the lip balm to this day, and it just reminds me how awesome nurses and healthcare people can be. They literally took time out of their day just to make a sad almost-fourteen-year-old happy.

That’s Generally Uncomfortable…
Doctor/Physician, Hospital, Indiana, Jerk, Nurses, USA | Healthy | June 7, 2020
I’m getting a vasectomy, and my doctor asks if I want a local or general anesthetic. Since I have problems with general anesthetics, I opt for the local.

After supposedly numbing the target area, he begins the procedure.

Doctor: “Let me know if you feel anything.”

Me: “I can feel that!”

Doctor: “You were the one that opted for a local anesthetic!”

Me: “You were the one that said to tell you if I felt anything!!”

The next day, a stitch popped and I had some very minor bleeding. I gave his office a call because, you know, that doesn’t seem like something that’s supposed to happen. The nurse said, “Well, that’s what they do!”

This doctor had a history of being jerky, but my philosophy at the time was “better the devil you know…”

Might Be Time To Change Doctors
Doctor/Physician, Grand Rapids, Medical Office, Michigan, Parents/Guardians, USA | Healthy | May 31, 2020
I work for a doctor’s emergency answering service. A frantic woman calls in at three am.

Me: “Hello, [Service].”

Woman: “I need [Doctor] to call me ASAP! My son has swallowed a nickel!”

Me: “Certainly. Just let me get some information and I’ll have [Doctor] call you right back.”

The woman gives me all the pertinent info. I call [Doctor] and wake him up from a very obvious sound sleep.

Me: “Sorry to wake you, [Doctor]. I’ve got a call from [Woman]; she says her son has swallowed a nickel.”

There’s a five-second pause.

Doctor: “So, is he choking or does she want me to make change?”

PLEASE Keep Washing Your Hands
Current Events, Doctor/Physician, Medical Office, Patients, Revolting, USA | Healthy | May 26, 2020
I have a job that requires frequent handwashing, even prior to a certain global health crisis. A combination of the handwashing, stress, and weather results in what I suspect is eczema on my hands. I’ve never dealt with it before, and regular moisturizer isn’t cutting it, so eventually I go to see a dermatologist.

The doctor does a quick exam and determines that it is, in fact, eczema.

Dermatologist: “I’d recommend [Hand Cream] and I’ll prescribe you [Steroid Cream]. What did you say you did for a living? Is it possible you could wash your hands less often?”

Me: “I’m… not sure that’s really possible. I work in a lab, studying [bacteria known to cause flesh-eating disease].”

The doctor was speechless for a second and then laughed. I doubt she’d gotten that answer before.

Thanks to the prescription cream and a better moisturizing regimen, my hands are much improved, though I still need to wash them frequently

The Right Dentist Can Make You Smile In So Many Ways
Awesome, Colorado, Dentist, Doctor/Physician, Inspirational, Jerk, USA | Healthy | May 19, 2020
Like a lot of people, I hate going to the dentist. My first memory of going to the dentist was traumatic and growing up I inherited my parent’s bad teeth, which made dental visits painful and embarrassing. Unfortunately, my attempts at better dental hygiene ended up ruining my teeth; it got to the point where every single tooth was rotting and needed to be pulled.

The first dentist I went to for a checkup and to discuss my options insisted on pulling my teeth that day. He went on and on about how the infection was going to spread to my brain and kill me. The staff insisted my insurance would cover it, but only the novocaine. He didn’t pull all my teeth — ten or less — and it lasted two hours. Later, I received a bill for all the little fees that the staff conveniently didn’t go over. I decided infection and potential death wasn’t too bad if it meant avoiding bills.

A couple of years later, after I had to switch insurance, and at the insistence of my therapists and case manager, I went to the dentist again — a different place this time.

The first visit was a check-up and only that. We talked about my options, and there was no pressure on what I should do or that I needed to get it done right then and there. The assistant even expressed sympathy when she saw how bad my teeth were instead of being judgmental. I set up several appointments to get my teeth pulled and get dentures.

Despite having to do everything in stages, the process was quick. My insurance would cover the surgery, but only the basics. The dentist, who had a heart of gold, gave me laughing gas anyway, no charge.

They made dentures on-site, so I was able to get dentures fitted as soon as I was healed. For the first time since I was a child, I smiled without covering my face and the staff was thrilled. I can’t thank them enough for all the kindness they showed me.

Nurses Aren’t Always Faithful To Listen To Their Patients
Doctor/Physician, Ignoring & Inattentive, Medical Office, Minnesota, Nurses, USA | Healthy | May 16, 2020
Unfortunately, I have notoriously difficult veins to hit when I need blood drawn. Many, many seasoned medical professionals have tried and failed to hit the veins in my arm. Usually after poking me up to six times — ouch! — they find a vein in my hand they can use that I have started calling Old Faithful.

Doctor: “We’re going to draw some blood for labs.”

Me: “Okay, but I have really, really bad veins despite all the water I drink. Send in your best vein finder — it’ll save everyone a lot of time — and tell them to go for this vein in my hand.”

Doctor: *Chuckles* “Oh, I’m sure it’s not that bad. People always say they have bad veins but usually it’s because they had a bad experience. You’ll be fine.”

Me: “I had cancer two years ago. My blood is drawn all the time at every doctor I visit. My veins are so bad people have had to use ultrasound machines to find them. Whoever is drawing my blood needs to go through my hand after using a warming pack. I cannot stress enough just how hard my veins are to hit.”

Doctor: “It’s more painful when we stick your hand instead of your arm.”

Me: “Usually, it’s more painful, yes, but I have Old Faithful here, and someone hitting her on the first or second try is much better than them trying four or five times on each arm before going through my hand anyway.”

The doctor leaves, shaking his head, and sure enough, the nurse who comes in ten minutes later tries my arm first despite my pleading. She tries twice before I say anything more.

Me: *Pained* “Please just use my hand.”

Nurse #1 : “Oh, but it’s so painful through the hand! I’ll go get [Nurse #2 ]; she’s very good at hitting veins!”

[Nurse #2 ] enters and sticks my arm three more times before switching to my other arm, despite my protests. My entire forearm hurts at this point, and I’m annoyed that three different people have ignored me. [Nurse #2 ] misses yet again.

Me: “Go through my hand, please; you’ll hit Old Faithful so much faster.”

Nurse #2 : *Trying my arm yet again* “The hand is more—”

Me: *Snappy* “More painful! Yes, I know! Everyone keeps saying that, but you know what really hurts? Being jabbed seven times in the wrong place because no one will listen when I tell them I have bad veins! Just go through my hand, please!”

Nurse #2 : “Fine, fine, I’ll give it a try. It’s gonna hurt.”

She hit Old Faithful easily and immediately and got the blood needed in less than two minutes. The arm that was jabbed five times predictably had four large bruises — two had merged into one huge super-bruise — where the vein finding attempts were made, and now I refuse to let anyone touch me until they confirm they’ll try my hand first. Old Faithful hasn’t let me down yet.

Watch Your Mouth, Or I’ll Call Your Father!
British Columbia, Canada, Current Events, Doctor/Physician, Hospital, Inspirational, Patients, Silly | Healthy | May 6, 2020
I have injured the inside of my mouth to the point where I am drooling a copious amount of blood. I text my parents telling them what’s happening before I head to the emergency room. While I wait, I text back and forth with my mother until I’m seen by the doctor.

Due to the current global health crisis, the emergency room is practically empty and I am admitted almost ten minutes later.

Doctor: “Your name is [My Name], and your birthdate is [date], correct?”

I nod, as it’s hard for me to speak.

Doctor: “All right, I’m going to have a look at your mouth here.”

She begins my exam and chuckles slightly.

Doctor: “You know, you share the same last name as one of the doctors here. What a small world, huh?”

My last name, though somewhat common, is uncommon in the area we live in. I type on my phone so she can see.

My Text: “My dad is the chief of emergency medicine; [Father]. Please treat me like a normal patient and just let him know what your action plan is, or he’ll worry.”

Doctor: *Reading* “Oh! I thought your mouth looked familiar!”

I try my best not to smile as she finishes her exam, which ends with me gaining seven stitches at the back of my mouth. The doctor disappears for a few minutes, returning with a lollipop for me for being “such a brave boy.”

Doctor: “Well, since you were such a good boy, I got you a lollipop, and there is a surprise waiting for you at the front door. Have a good night and take care of yourself, [My Name]!”

I thanked her and began to leave, walking through the deserted lobby. I suddenly heard my name being called from behind one of the doors to the emergency department, and there was my father, who I hadn’t seen in three weeks due to the crisis.

Suffocating Under The Weight Of Lazy Doctors
Doctor/Physician, Emergency Room, Hospital, Lazy/Unhelpful, USA, Washington | Healthy | April 26, 2020
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

I have a medical condition that makes colds and the flu very dangerous for me. I could die from either. I catch the flu despite having gotten vaccinated; the shot doesn’t always work 100%. I am prescribed antiviral medication and actually start feeling better.

But then, I wake up in the middle of the night feeling like I am trying to breathe through Jello. The flu has triggered bronchitis, so I pack a bag and go to the ER.

The doctor there isn’t taking it seriously at all but I know I am in no shape to go home with oral antibiotics. The ER doc has been on the phone with my specialist.

ER Doctor: “Doctor [Specialist] said to send you home with oral antibiotics.”

Me: “Absolutely not. This is probably the sickest I’ve ever been. You never even listened to my lungs, so how can you give my doctor an accurate picture of what’s going on? I’ve had doctors listen to my lungs when I come in for a sprained ankle!”

ER Doctor: “Well, the hospital is pretty full right now, so we’re not going to admit you.”

Me: “Yes, you are! Figure it out, because I’m not going home!”

ER Doctor: “Uh, well… I’ll see what I can do.”

He had a nurse come in and put a pulse-ox monitor on me to measure my pulse and oxygen level and then had me walk. I didn’t make it twenty feet before my oxygen tanked. The doctor was shocked. He thought that everything would be fine and it would prove to me that I was healthy enough to go home. But I obviously wasn’t fine, so they admitted me.

I had a room upstairs about an hour later. He never did listen to my lungs which infuriated my specialist. I spent a week in the hospital and another month recovering at home. I also filed a grievance against that ER doc.

A Difference As Simple As Black And White
Doctor/Physician, Hospital, Ignoring & Inattentive, Silly, USA | Healthy | April 15, 2020
Even though this incident had me briefly worried, I really love it in retrospect simply because of what it meant about the young man involved. His heart was in the right place, and I have to say, he had a good world view.

I’m in the hospital for what the doctor tells me is major surgery. As often happens in these hospital jaunts, I meet the entire staff of people who will be attending my operation.

Just before surgery, the anesthesiologist and his — rather new and green and eager — assistant come in to bid me a good day. They are in masks, scrubs, and caps.

Anesthesiologist: “Hi, [My Name]. My name is [Anesthesiologist] and this is my assistant, [Assistant]. We will be taking care of the anesthesia for you this morning.”

We chat, and I ask questions. [Assistant] desperately wants to prove to the two of us that he knows what is going on and makes a couple of comments that are really gauche and a little stupid, but since it has nothing to do with anesthesia or surgery, I am not concerned. His boss occasionally rolls his eyes, and he tells me, “He really knows his stuff but he’s a little awkward socially,” when [Assistant] leaves the room.

I’m not concerned; I trust my doctor, the anesthesiologist has been very reassuring, and I figure it’s a little late to turn back now.

The surgery goes fine and I wake up a few hours later. Eventually, two handsome young men walk into my room.

Anesthesiologist: “Hi, [My Name]! Do you remember us?”

Me: “I sure do.” *Pointing* “You’re [Anesthesiologist] and you’re [Assistant].”

Anesthesiologist: “Wow. You’re really sharp. You remembered our names!”

Assistant: *In awe* “And, hey. She got us right, too. You couldn’t even see us when we first met. We were in masks! She was still able to tell us apart!”

[Anesthesiologist] and I look at each other and [Anesthesiologist] cheerfully smacks [Assistant] in the shoulder.

Anesthesiologist: *To me* “Tell him how you could tell us apart! Go on. Tell him.”

[Assistant] looks at me expectantly.

Me: “I could tell you apart because [Anesthesiologist] is black and you are not.”

[Assistant] stares at us for a few minutes as if just noticing that he and his mentor look nothing alike, even down to the fact that [Anesthesiologist] is small and compact and [Assistant] is tall and lanky.

It is the cutest moment ever. And I just love the fact that [Assistant] never considered it. When I speak with my doctor later, I mention the incident. She bursts out laughing.

Doctor: “Yeah, [Assistant]’s a little ditzy, but I have to say we should all have his world view.”