Unable To Digest That Women Have Other Parts
BIGOTRY, FRANCE, HEALTH & BODY, JERK, PHARMACY | HEALTHY | FEBRUARY 5, 2020
(My aunt wakes up one day with very bad stomach pain and gas. My uncle goes to the pharmacy for her and has this conversation with the pharmacist at the counter.)

Uncle: “My wife has stomach pain; what kind of medicine should she take?”

Pharmacist: *in a nonchalant tone* “It must be period cramps. Don’t worry.”

Uncle: “My wife who’s menopaused for two years? I don’t think so.”

Pharmacist: “Then it’s her menopause. Again, no worries.”

Uncle: “I didn’t know menopause could cause stomach pain.”

Pharmacist: *now with a more pedantic tone* “Well, you see, it’s not her stomach. Don’t worry about it.”

(By now my uncle is getting a little pissed off by the pharmacist’s insistence, so he puts his hands on the counter and speaks slowly.)

Uncle: “Listen here. My wife wakes up with stomach pain. The upper part of her belly is swollen; that’s where the stomach is. And she has gas coming from her digestive system, where the stomach is connected. Can I have a medicine for that or not?”

(The pharmacist went to his manager, who found the correct medicine in one minute. We don’t know why he was so insistent with his false diagnosis.)

Proving These Things Can Be A Real Pain In The Butt
ELEMENTARY/PRIMARY SCHOOL, HEALTH & BODY, MALAYSIA, NURSES | HEALTHY | FEBRUARY 3, 2020
(The vaccine for tuberculosis is called BCG and it’s given to newborn infants in many countries. It leaves a small scar that proves you have been vaccinated. In Malaysia, it is administered on the left shoulder. Up until the ’90s, kids used to get a booster shot in year six of primary school, around age 11 or 12. Since it’s reputed to be a rather painful jab, my entire class is already quite apprehensive when we’re lined up in front of the school nurse, and then this happens:)

Nurse: “Where’s your original BCG scar?”

Me: “It’s on my backside.”

Nurse: “What do you mean? How come you don’t have it on your shoulder?”

Me: “I was born in Singapore! In Singapore, they jab babies on the backside!”

Nurse: “I have to check.”

Me: “Can’t I just phone my parents and have them talk to you?”

(After arguing with her for a few minutes, I was so scared that I would have to lift my skirt and show the nurse my buttocks that when she finally gave in and just gave me the jab, the pain was actually a relief.)

Have A Bad Feeling In The Back Of My Throat About This
AUSTRALIA, AUSTRALIAN CAPITAL TERRITORY, CANBERRA, HOSPITAL, IGNORING & INATTENTIVE, NURSES | HEALTHY | FEBRUARY 1, 2020
(I am scheduled for a tonsillectomy in the afternoon. My mother gets a call in the morning.)

Nurse: “Is [My Name] all ready for her big surgery?”

Mother: “I guess so; I haven’t heard from her today.”

Nurse: “She hasn’t eaten in the past twelve hours, has she?”

Mother: “I wouldn’t know.”

Nurse: “You should know. She may not be able to have surgery if she ate; it’s too dangerous!”

Mother: “Given that she’s a twenty-seven-year-old woman, why don’t you call her mobile and ask her whether she ate?”

Nurse: *embarrassed silence*

(Most people having this surgery are children, and it’s protocol to call their parents and confirm the surgery. Why they didn’t check the age of the patient before calling my emergency contact is beyond me! It was funny at the time but also a breach of my privacy.)

This Doctor Is Not The Antibiotic Cream Of The Crop
DOCTOR/PHYSICIAN, HEALTH & BODY, LAZY/UNHELPFUL, MEDICAL OFFICE, UK | HEALTHY | JANUARY 30, 2020
(I go to the doctor due to fainting.)

Doctor: “Have you ever had eczema?”

(Eczema is a dry skin condition and cannot cause fainting.)

Me: “Yes, but not for years and I don’t currently have it.”

Doctor: “It’s just eczema; take cream and you’ll be fine.”

Me: “But why am I collapsing?”

Doctor: “You’ll be fine; just put antibiotic cream on.”

(Three hours later, I collapsed and hit my head, ending up in A&E. It turns out I’m epileptic.)

The MRI Is Not A Time Machine
IMPOSSIBLE DEMANDS, MEDICAL OFFICE, USA, WEATHER | HEALTHY | JANUARY 28, 2020
(I work in an outpatient radiology facility. We have normal operating hours of 8:00 am to 5:00 pm, with the exception of MRI, which is open until 9:00 pm due to demand. On the day this story takes place, we have been having terrible winter weather with lots of snow and wind. Many sections of the freeway have been closed, but not all. I answer a call from a patient scheduled for one of our evening appointments.)

Patient: “I have an appointment tonight at 5:30, but I was wondering if I could come in earlier?”

Me: “I’m sorry, but our schedule is completely full. I don’t have any earlier spots I could move you to.”

Patient: “But I have another appointment tonight and I’m afraid I won’t be out in time.”

Me: “I can move your appointment to another day if you need.”

Patient: “No, I really need to get this done today. Are you sure you don’t have anywhere you could put me?”

Me: “No, I don’t, I’m afraid. There is someone scheduled right before you and our appointments are back to back.”

Patient: *hems and haws in an irritated way* “Well, what if I come in earlier anyway?”

Me: “You can, but it would just be that much longer you have to wait for your scan.”

Patient: “Why? What’s your logic?”

Me: *thinking, seriously?* “Because the person ahead of you will still be in the machine and it won’t be ready for you yet.”

Patient: *hems and haws some more* “Well, can’t you just switch me with them?”

Me: *knowing the person ahead of him is coming from over an hour away on terrible roads, but of course, I can’t say that* “No, sir, I can’t do that. Again, I can change your appointment to another day if this evening won’t work.”

Patient: *hems and haws even more* “No, I’ll just see you tonight.”

They Need Brain Drops
FINLAND, IGNORING & INATTENTIVE, INSURANCE, PHARMACY, STUPID | HEALTHY | JANUARY 26, 2020
(I work in a pharmacy. The national Finnish health insurance covers certain medicines — insulin, medicine for glaucoma, etc. — almost 100%; you only pay 4,50 euros for three months’ use. But there is a price range the insurance covers and if there are less expensive generic alternatives, the insurance covers only the cheapest for 4,50€. You can still have the more expensive brand, but you have to pay the price difference yourself. Some medicines don’t have generic alternatives for years, but when they eventually come available, this is often the discussion:)

Me: “This eyedrop used to be 4,50€ but now there’s another brand that is 19€ cheaper so the health insurance covers only the cheaper one for that price. If you don’t want to change brands, you have to pay 4,50€ plus 19€; that is 23,50€.”

Patient: “Okay, I don’t want to change brands; I want to talk with my doctor first. I’ll take the original.”

Me: “Yes, that’s fine. You can have either one, but for the original, you now have to pay 23,50€.”

Patient: “Yes, but I don’t want another brand. I’ll just take the original today and talk with my doctor about the generic alternative. I’ve always used [Brand]. I’ll take that one.”

Me: “All right. I understand the situation. There used to be only [Brand] but last month [Cheaper Brand] became available and they set their price much lower. That is why the health insurance doesn’t cover the original [Brand] anymore, even though it used to cost only 4,50€. But you can still always choose the original one if you want. It’s just a bit more expensive now.” *enters the original brand on the computer and sends the customer to pay*

(An hour goes by and the telephone rings:)

Patient: “Yeah, I was there earlier and bought my glaucoma drops. They should be 4,50€ but it says on the receipt that I paid 23,50€ ! Why was it so much?”

Me: “…” *loses a little bit more faith in humanity every time*

Make Cheesy Choices, Suffer Cheesy Consequences
CONFERENCE, DOCTOR/PHYSICIAN, FUNNY NAMES, SILLY, USA | HEALTHY | JANUARY 26, 2020
The healthcare organization where I work is setting up an educational conference for our members, who are mostly doctors and nurses. When people register for the conference online, they have the option of customizing their name badges with nicknames and Twitter handles.

My coworker is preparing attendee name badges and notices something. An attendee, a doctor whose last name includes the word “cheese,” has customized his nickname to “The Cheeseman.” After much deliberation, we decide to print the name badge as-is.

At the conference, my coworker meets the attendee, hands him his registration packet, and shows him the name badge.

Doctor: “Wow… I don’t remember doing that. I must have been s***faced!”

Coworker: “We can print you a new one, if you’d like.”

Doctor: *Solemnly, and a little sadly* “No… No, I deserve this.”

He took his badge and wore it for the entire conference.

The Fall (And Rise) Of Medical Care
ASSISTED LIVING, DOCTOR/PHYSICIAN, EDITORS' CHOICE, LAZY/UNHELPFUL, THE NETHERLANDS | HEALTHY | JANUARY 24, 2020
(About ten years ago, I worked on an island off the Dutch coast in a nursing home. This happened on one of my night shifts. Note, at that time there were no helicopters allowed to fly at night. It’s just after 12 when I get a call from a resident. I can’t hear her, so I run as fast as I can to her to see if she needs help. The moment I step through the bathroom door, I can see she’s broken her hip. As she’s quite a big woman, my coworker and I can’t get her off the ground, so we call the local GP, who sends the ambulance to help us out. I ask him what medication she should be given, as she’s already in a lot of pain. The GP replies that I can give her paracetamol and call him if it’s not enough. Ten minutes later, the ambulance is onsite and they lift the resident into her bed. I give her 1000 mg paracetamol and cross everything in hopes it’ll at least do something. Forty-five minutes later, it’s clear it didn’t do anything — not surprising, really — and I call the GP again. He tells me to give her another dose of paracetamol and he says she’ll be transported off the island on the quick ferry around 8:00 am. I tell him that I don’t think paracetamol is going to cut it, but he insists. Another 45 minutes later, I call him again, saying it didn’t help and her condition is worsening due to the immense pain she’s in. I can see her getting a fever, amongst other things. He tells me to give her paracetamol again. By this time, she’s had 3000 mg in just over 90 minutes! It’s not good, but I’m not allowed to give her anything else, nor do I have the right papers to decide on anything else. I’m really frustrated and get the feeling the GP is not listening to anything I say. I go and have a look at the medication cabinet and find an unopened bottle of morphine that was described to a resident that died two weeks ago. I call the GP again and ask him to allow me to give her morphine, instead. He says yes, go ahead. Then, the following conversation takes place.)

Me: “All right, if you’ll send me the prescription by fax I’ll get right on it.”

GP: “Yeah, just give her [dose]; I’ll write the prescription in the morning.”

Me: “No, you know I’m not allowed to do that; it’s morphine. I need that prescription.”

GP: “In the morning!” *hangs up*

(I call right back.)

Me: “[GP’s First Name], I’ll give you exactly five minutes to write and fax that prescription, before I’ll head over to your house, grab you by the hair, and drag you out of bed to write it. Understood? Your time starts now!” *hangs up*

(It’s not nice of me, I know, but I’m really tired and I feel unheard. I walk over to the fax and within three minutes, the prescription has arrived. My coworker — who’s been doing all the work I should have been doing in the meantime — and I give the resident the morphine and within ten minutes I can see it’s finally working and the pain gets a bit less by around three in the morning. I start doing some other work, like writing a report for the hospital and packing a bag for the resident. At around five, I get a phone call.)

GP: “Hi, [My Name], since you haven’t called again I gather the morphine has started working?”

Me: “Yes, it has. She’s doing a bit better; she’s still in pain, but the edge is taken off.”

GP: “Yes, well, you know I said she’d be getting on the quick ferry? I’m having a problem as I need that spot for a woman in labour.”

Me: “So… she’s flying at dawn?”

GP: “Well… no. The helicopter is standing by for a man with heart problems.”

Me: “Right. So, normal ferry it is?!”

GP: “You see, that’s the problem. There’s nobody at the ferry headquarters who can accompany her. I can’t do anything other than hope to get her on the next ferry at noon.”

(That would be over 12 hours after she’s taken the fall and I know she’ll get worse if this takes too long.)

Me: “You know, I’m on the normal ferry this morning. I can accompany her.”

GP: “Really?”

Me: “Yes, if [Ferry Company] allows it, I can do it.”

GP: “I’ll call them and let them know.”

(They did allow me to accompany her; they even reimbursed my ticket and gave me breakfast! In the end, I did report my behaviour to my boss and told her what I’d said to the GP. She laughed it off and told me not to worry, as she thought it was

The Tooth Of The Matter Is, They Suck
DENTIST, DOCTOR/PHYSICIAN, JERK, LAZY/UNHELPFUL, PENNSYLVANIA, RECEPTION, USA | HEALTHY | JANUARY 22, 2020
Around mid-October, I begin to feel pain on the upper side in the back of my jaw. I didn’t have my wisdom teeth out as a teen, so I know I’ve waited too long to have them removed. At this point in my life, I’m on state Medicaid; I find a dentist who takes my insurance and see them in early November. The dentist confirms it’s my wisdom teeth coming in and refers me to an oral surgeon, as the X-rays indicate that all four are bone-impacted.

I call the oral surgeon’s office and get an appointment for December 28th. It goes well; they take another set of X-rays that informs us that the roots of my top wisdom teeth have grown into my sinus cavity. The bottom two are close enough to my nerve that he wants all four extracted, I will have to be anesthetized for it, and they need to come out ASAP. He assures they’ll submit the paperwork and the insurance will get back to me within two weeks.

I leave satisfied.

Two weeks roll around, nothing. I give calling the insurance an extra day, due to Martin Luther King, Jr. Day. They inform me that they have no record of any submission at all. They call the oral surgeon’s office and assure me that the office will resubmit the paperwork. I ask her how long it will take — by this point, one wisdom tooth has partially erupted; the other side of that tooth is pushing on my last molar — and am informed if the office submits online, it will take two days.

I then call the oral surgeon to find out how they might be submitting the paperwork, so I can find out how long I’m going to be in pain. I speak with a lovely woman who, in response to my question, replies, “I don’t know,” and hangs up on me. I call back immediately; it goes straight to the office message.

I call the insurance company back and ask if anything can be done. At this point, I can only wait for them to submit the paperwork, but I am urged that if they don’t, to contact state Medicaid and make a complaint.

I wait 24 hours and call the surgeon again. This time I get another woman, who is actually helpful. Surprise, surprise, no one submitted my paperwork. They also can only submit by mail, so there is at least a two-week wait. [Employee #2 ] assures me that she’ll submit the paperwork. She apologizes for her coworker with an exasperated sigh that tells me this isn’t the first problem [Employee #1 ] has caused.

Two weeks pass. I finally get a response from the insurance company in the mail: the extraction is approved, but general anesthesia is not. According to the paperwork, whoever submitted used the wrong code for the new year and it needs to be resubmitted, again.

It’s now Mid-February and I have been dealing with wisdom tooth pain since October. I can barely eat or sleep because of the pain.

I call state Medicaid and make a complaint about the way I was treated and how the situation was handled. I am told that my complaint is not valid because I did not receive services from the surgeon. They also will not approve the general anesthesia because I do not have any medical reason for it, i.e., fear of needles, anxiety, etc. To have all four bone-impacted wisdom teeth removed. At one time. No need. At all.

I find another dentist farther from my area and make the earliest appointment they have. They recommend me to another surgeon, even farther than the first surgeon. I get an appointment with the second surgeon within the week. He apologizes for the first surgeon and assures me that they’ll handle it properly.

It’s now the beginning of March. I get the paperwork from the insurance regarding the new surgeon’s submission; everything’s perfect. I have the surgery on March 27th, half a year after the pain started. It takes longer than expected, as my mouth is small; the surgeon has to take my bottom wisdom teeth in pieces to work around the nerves. I am advised to stay on bed-rest for the next five days.

Everything works out just fine — months pass and my jaw has healed completely. I end up getting a full-time job and dental insurance — different from state Medicaid — through them.

Sometime around August, I get a letter in the mail from my insurance, denying payment for an appointment from the very first dentist I saw about a referral to an oral surgeon.

I call that dentist and have my files transferred as quickly as I can.

Try Dispensing A Little Information?
AUSTRALIA, PHARMACY, STUPID | HEALTHY | JANUARY 18, 2020
Me: “Can I help you find something in particular?”

Customer: “I’m looking for a box of medicine.”

Me: “Okay, is it for you?”

Customer: “No, my friend.”

Me: “What was it for?”

Customer: “I don’t know.”

Me: “Do you know what it looks like?”

Customer: “I don’t know.”

Me: “What do you use it for?”

Customer: “Err, I don’t know.”

Me: “Is it for stomachache, headache?” *pointing to these areas*

Customer: “I don’t know.”

(I pause to try and think of some way to help.)

Customer: “Can I go in there?” *points to the dispensary*

Me: “No.”

Customer: “Oh. I’ll ring my friend.”

(She went outside to ring her friend but she never returned! I never got to find out what box of medicine she wanted!)

Some People Are Terrified Of Even A Sniff Of Gay
BIGOTRY, OHIO, PETS & ANIMALS, STUPID, USA, VET | HEALTHY | JANUARY 15, 2020
(I’m at a vet’s office for my pug when I overhear this:)

Receptionist: “No, ma’am, your dog is not gay. They sniff each other’s rear ends to introduce themselves. All dogs do it.”

The Dermatologist Will Determine That You Need Thicker Skin
IMPOSSIBLE DEMANDS, MEDICAL OFFICE, PATIENTS, TEXAS, USA | HEALTHY | JANUARY 12, 2020
(My doctor’s office is small, with only one dermatologist, a physician assistant, and a nurse practitioner. The doctor and nurse practitioner see daily, while the PA is only here Tuesdays and Thursdays. Even so, our schedule stays booked, and new patients have been calling all through the month to get on the schedule.)

Me: “Thank you for calling [Office]; how can I help you?”

Patient: “If I walk in there today, can I be seen by the doctor?”

Me: “I’m afraid not. The doctor is out on vacation until the week after next, and our nurse practitioner has no openings currently.”

Patient: “Well, can I get on the schedule for this week?”

Me: “Sir, it’s Friday. We don’t have any openings today.”

Patient: “What about next week?”

Me: “We don’t have any then, either, because we’re only open Monday, Thursday, and Friday next week, due to New Year’s Eve and Day.”

Patient: “Really? You can’t just nudge someone for me?”

Me: “We don’t do that, sir. You can call each day to see if an appointment is available if you like, but I can’t promise we’ll have an opening for you.”

Patient: “Well, what’s your next available appointment?”

Me: “For the doctor, mid-February. To see the PA or nurse practitioner, it’ll be mid-January.”

Patient: “That’s too long! I have really good insurance! You’re sure there’s nothing at all?”

Me: *checks schedule, just in case, though I have looked at it extensively by this point* “No, sir, nothing has opened up. I can set you for January 14th with our PA, if you’d like.”

Patient: “I can’t believe this! What’s the point of having good insurance if you’re not going to fit me in?”

Me: “We only have one provider here today, and there’s only so many people she can see. The same goes for next week, as well.”

Patient: “So knock someone!”

Me: “I’m not going to do that, sir.”

Patient: “UGH! Forget this!”

(He called back forty minutes later to have a similar conversation with my coworker and then threw a large fit that she didn’t have anything until the end of January due to the influx of calls. The weird part is that there’s another dermatology office in the same city, and another in the next city 20 minutes away, so he had options.)

Eye See What You’re Doing
JERK, LIARS/SCAMMERS, OHIO, OPTOMETRIST/OPTICIAN, PATIENTS, USA | HEALTHY | JANUARY 9, 2020
(I work in a fairly busy eye clinic. Despite having eleven doctors, spots for our regular eye exams are booked out months in advance. However, we keep emergency spots open for any patients that need to be seen immediately. Note that it’s also Christmas time, one of our busiest times of year because people have met their deductibles and want to be seen before the end of the year. I’m looking at the schedule one day and see a name I recognize. It’s a woman who’s called in several times wanting a regular eye exam with one and only one particular doctor, who happens to be the most popular doctor at our practice, whose schedule is the hardest to get into. But I see she’s coming in for an emergency situation, while said doctor is in the office, which should only take maybe half an hour — our regular eye exam patients are usually there for an hour and a half. Lucky me, I get her chart when she comes in. I walk her back to the exam room.)

Me: “So, what brings you in today? My note line states you’re having some new flashes and floaters?”

(We take these very seriously as they can mean a retinal detachment.)

Patient: “Oh, no, nothing like that. I just told them that because I knew I could get in. I just want my regular eye exam. You have to help me now that I’m here.”

Me: *dumbfounded* “One moment, ma’am.”

(I walk out of the room to talk to my doctor. She already has a completely booked schedule for the day and adding the extra testing would set her behind for all the other patients who had a legitimate appointment. Unfortunately, my doctor is also a super nice woman who tells me to go ahead and do the exam. I do the exam but inform the patient it will be a long wait due to the change in exam type because we now have different things we have to do and she’ll be placed in the wait box behind other patients who are already there — there were about three people in front of her. She says it’s fine and goes to wait in the waiting area. Ten minutes into waiting, she comes up to me complaining she still hasn’t seen the doctor yet. I tell her she will be seen as soon as it’s her turn. Apparently, that’s not good enough for her.)

Patient: “You dumb b****! I’m here for an emergency! I should be seen before all these people!”

Me: “Ma’am? You told me earlier you’re here for a regular eye exam, not the emergency you told them so you could be seen. My doctor was kind enough to let you stay in the schedule despite this. She will get to you as soon as she can.”

Patient: “That’s not my f****** problem. She needs to see me now!”

(My doctor heard the commotion as she was stepping out of her current exam room. She told me to just bring the patient in and she’d see her so she’d stop bothering everyone. The lady gave me a smug smile as she walked into the exam room. I hate when they reward bad behavior. Of course, that left me in a room with other patients who had actually been waiting their turns, glaring at me.)

Pushing Buttons Is Not Your Calling
HOSPITAL, NON-DIALOGUE, NURSES, PENNSYLVANIA, PITTSBURGH, TECHNOLOGY, USA | HEALTHY | JANUARY 6, 2020
I am in the hospital after having emergency surgery on a dislocated ankle and a broken leg. It is the middle of the night and my post-surgery pain medicine has worn off. I locate the nurse call button and press it, but nothing happens. I do this multiple times, to no avail.

I grab my cell phone and use the flashlight to light up the room telephone so I can read the number. I call the number and let the phone ring. It is loud and doesn’t stop, because I don’t answer it. After about five minutes, a nurse comes to investigate why the phone is ringing, and I am able to tell her I’m in extreme pain.

She brings me pain medicine and tells me that they’ve had issues with the button in the past. It wasn’t unplugged or anything; it just flat out didn’t work! Why they’d still use it completely mystifies me!

Giving Them The Stink-Eye
COWORKERS, HEALTH & BODY, NON-DIALOGUE, OFFICE, REVOLTING, TEXAS, USA | HEALTHY | JANUARY 1, 2020
At my job, I’m considered a lead, so if an employee brings in any paperwork that needs to go to human resources or needs their paycheck, I handle it.

An employee came up to me, handed me their doctor’s note, and asked if they could get their paycheck. I put the doctor’s note in the scanner, and then I handed them the paperwork for their paycheck along with a pen to sign with. After they signed, I signed.

I then copied the doctor’s note, and as I was handing them their copy, I saw the reason they had been out: “conjunctivitis ” or pink eye. I looked at them with a “Really?” look.

I went to my locker and got hand sanitizer. As I came back to the desk, the employee told me, “You might want to sanitize the pen; I’m still contagious.”

I waited until she left and then sanitized the door handles to our office and threw away the pen. I sat there wondering about what an idiot she was while the other employees laughed at me.

You Have To Spell It Out To Them
DOCTOR/PHYSICIAN, IGNORING & INATTENTIVE, JERK, LAZY/UNHELPFUL, MEDICAL OFFICE, USA | HEALTHY | DECEMBER 29, 2019
(I have recently been diagnosed with epilepsy at age fifteen and am at my fourth or fifth neurology appointment. For some background, some types of epilepsy can be categorized as “reflex,” meaning there is usually a trigger — most people are familiar with flashing lights — but there are a huge variety of triggers, ranging from drinking alcohol to hearing a specific kind of music. I am describing to my neurologist some symptoms I’ve been experiencing.)

Me: “Sometimes while I’m reading, I’ll have spells where the words are very difficult or I can’t read them at all.”

Neurologist: *mostly disinterested* “Oh… Well, have you been diagnosed with learning issues?”

(I’ve told him all of this before.)

Me: “No. I’ve been reading since I was four and it’s actually one of my favorite things to do. I’ve never shown any signs of dyslexia or anything like it.”

Neurologist: “Do you notice any patterns to when this occurs?”

Me: “I’ve noticed it happening a lot when I’m reading in Spanish.”

(I’m in AP Spanish and have been studying the language for around six years; I’m definitely not fluent yet but am reasonably proficient. I have also told him this before.)

Neurologist: *long silence* “You’re probably just bad at Spanish. Go ahead and schedule another appointment for a month out.” *leaves*

(I ended up not telling my parents about this part of the appointment for around six months because I was embarrassed and believed my neurologist that I was probably exaggerating. However, during this time, the symptoms worsened, so I told my parents who found another neurologist — incidentally, around thirty years younger. He immediately diagnosed me with reading epilepsy, which is fairly uncommon but absolutely not unheard of and has nothing to do with any prior learning disabilities. For me, it is triggered by unfamiliar words, which, obviously, come up more often in a second language. I’ve now, thankfully, been able to receive much better care.)

Assign The Doctor A Memory Test
AUSTRALIA, DOCTOR/PHYSICIAN, IGNORING & INATTENTIVE, MEDICAL OFFICE, NEW SOUTH WALES, SYDNEY | HEALTHY | DECEMBER 27, 2019
(I have been going to the same GP since I was about fifteen, my daughter since she was born, but it seems to be time to find a new one as ours is showing his age; he has been getting more and more forgetful. I have ordered blood tests as I have developed some allergies recently; my daughter needs hers done for a heart issue and also needs a script for heart meds. He asks her what she needs this particular medicine for and we have to explain, even though he has been doing the scripts for the past five years. We get our bloods at the same time. He starts with my daughter’s and tells her that everything but her iron levels is in the normal range. He gives her the printed results to take to her cardiologist; he is going to print a copy for himself but he writes the results into her file. Then, he goes over mine. He reads out everything as good, but when he gets to my liver results…)

GP: “Oh, no, we need to get you some tests right away; your liver results are not good.”

Me: “Yes, I know. I have [liver disease].”

GP: “You have [liver disease]? Who told you that?”

Me: “You did.”

GP: “Not me. I would have remembered that. There would be notes and paperwork in your file.” *rifles through files to prove it isn’t there and finds the paperwork* “Oh, I did tell you.”

(We realise that he’s not given us a new referral letter for the cardiologist appointment, so we go back.)

GP: “Okay, [Daughter], we need to get blood tests done for you to take to your appointment.”

Daughter: “I had the blood tests done already.”

GP: “Who with?”

Daughter: “Uh, you.”

GP: *rifles through her files and after looking over some paperwork* “Oh, looks like you have to get more sun; you have very low Vitamin D.”

Daughter: “No, you said low iron.”

GP: “No it’s Vitamin D. Look; it’s only sixteen.” *hands her a blood test result*

Me: “No, she had low Vitamin D last year; this time it was low iron.”

GP: “It says it right there.”

Daughter: “Um, this is last year’s result; look at the date.”

GP: “It has it on this result, too. You had the test in September.” *holds up another sheet that I take off him*

Me: “This is last year’s, too — September 2018. Her last one was in October this year.”

GP: “But the results aren’t here; if I did them they would be.”

Daughter: “You gave them to me.”

GP: “Why did I do that?”

Daughter: “I needed them for the cardiologist.”

GP: “But I would have written the results on your file and printed up a copy, as well; I definitely didn’t write anything.” *runs his finger up the writing on her files* “Oh, so I did.”

Quite The Operation Santa’s Got Going
ADORABLE CHILDREN, AWESOME, CALIFORNIA, COWORKERS, HOLIDAYS, INSPIRATIONAL, USA, VET | HEALTHY | DECEMBER 25, 2019
(I work at a vet clinic that is open late night for emergencies and offers boarding. A couple of years ago, [Former Coworker] had to stop working in order to care for a disabled family member, but she left on good terms with the doctor and still has coffee with the manager regularly. Her son has been asking for a dog for quite a while now. Not just any dog, he knows the exact breed and color pattern he wants. At the staff meeting Monday, the doctor let us all know that [Former Coworker] was going to be surprising her son with a puppy for Christmas. She had found the exact dog he wanted and would be adopting it later this week and bringing it here to board with us until late Christmas Eve when she would pick it up. The morning she brings the puppy in, [Coworker] and I are working at the front desk. She is greeting people as they walk in and handling check-ins. I am checking out a family who just finished their cat’s exam. They have a little girl about six years old, too short to be seen over the counter from where [Coworker] is.)

Coworker: “Hello, how can I… Oh, hey, [Former Coworker], long time no see. So, this is the puppy Santa is bringing [Son]? He’s gonna be so thrilled; it’s exactly what he’s been asking for.”

Young Girl: *very loudly* “If Santa is bringing that puppy to someone, why is he here? Shouldn’t he be at the North Pole?”

(My coworker is clearly at a loss for words and starts sputtering.)

Former Coworker: *just hands [Coworker] the puppy and bends down to the girl* “Your parents haven’t told you? See, when Santa brings a child a pet he calls the parents first to make sure the house has everything that it needs, like food and toys and a dog bed, and space for the animal, and that the kid can take care of it. Then, if the parents say it’s okay, Santa looks all over the world to find the perfect animal, and then, because he doesn’t want the puppies and kittens to get bored in the sleigh and eat other kid’s presents, he has his helpers take them to a safe place near the kid’s house. So, Christmas Eve, Santa will come here and pick up the puppy right before coming to [Son]’s house.”

Little Girl: “Oh, so, that’s why when I got [Cat], Santa just brought her bed and food and had Mommy take me to the shelter after Christmas?”

Former Coworker: “Exactly, he knew [Cat] would be happier playing at the shelter rather than being stuck in his sleigh all night, and that she would just get into trouble with all the wrapping paper on Christmas morning.”

Mom: “That’s right; we got a call from an elf letting us know where [Cat] was.”

Former Coworker: “Yep, the elves have every parent’s phone number. Parents get calls from the elves to make sure they have the batteries and other things needed for the toys, helmets for when they get bikes, that sort of thing.”

(At this point, the girl’s family finishes paying and leaves, the little girl happily asking her parents if Santa has called them about presents this year.)

Coworker: *sighs in relief* “I can’t believe you thought of that so fast; I was so worried I’d just ruined Christmas.”

Former Coworker: *laughs* “Last year, my sister got caught by her girls setting up a playhouse, she told them that Santa was behind schedule and woke her up and asked her to put it together so it would be all ready in the morning. The girls just nodded and went back to bed, but in the morning, the oldest said it was a bit rude of Santa not to tell Mommy she would need to set it up. And we all agreed that Santa should have had an elf call first.”

Will Pass That Class Kicking And Screaming
HIGH SCHOOL, NEW JERSEY, NON-DIALOGUE, PRANKS, SILLY, TEACHERS, USA | HEALTHY | DECEMBER 22, 2019
Many years ago, when I am in high school, I join my local volunteer first aid squad and sign up for EMT training. The classes are largely interesting, and I learn a lot. However, EMTs have a strange sense of humor sometimes.

When we get to the maternity section, the final exam for that part of the course consists of delivering a baby. This is accomplished with a set of special dummies: one which is made to replicate the lower body of a woman, and of course, the infant doll which the instructor pushes out for the person to deliver. The proper procedure is to “catch” the infant as it comes out, clean it gently, and then lay it on the mother’s chest for her to hold.

All is going well in the exam, the students having been broken up into groups and assigned to the dummy on which they will take the exam… until, that is, one of the instructors quietly goes around the room, collecting all of the infant dummies and secreting them away.

At this point, only one group is still testing, as there are no baby dummies to be had anywhere else. One young man approaches to begin his test, and the instructor who’d been taking the dummies steps up to administer it…

And proceeds to begin screaming at the top of his lungs.

The instructor is wailing like he’s being murdered, which, of course, causes the entire room to look over at what is going on. Never breaking his cry, he begins to push the infant doll through. The poor student is terrified, but he still follows procedure admirably.

But the instructor doesn’t stop screaming.

Not sure what to do, the boy is standing there when another infant starts to come out. So he catches that one, too. Then, the next one. And the one after that. Each time they come faster and faster. It looks like an “I Love Lucy” routine as the poor boy is struggling to catch the dolls, clean them, and place them before the next one comes. It’s to the point where he is stacking the babies like logs on the “mother” because there is no room for them, and he barely manages to put one down before the next one is out.

All the while, the instructor never stops wailing.

The rest of the class is, of course, cracking up. We’re all laughing so hard we can’t breathe. The poor student is handling it admirably, though, never giving up or getting mad. Finally, about two dozen babies later, the instructor runs out of dummies. The test is allowed to end, and the instructor ceases screaming.

The student does pass the exam, but he is admonished that in the future he probably shouldn’t stack newborn infants like Jenga blocks.

Welcome To The Stage, Ma’am-O-Gram!
EDITORS' CHOICE, HOSPITAL, INDIANAPOLIS, NON-DIALOGUE, RUDE & RISQUE, USA, WORDPLAY | HEALTHY | DECEMBER 20, 2019
During my regular mammogram, the doctor saw a lump that they wanted better images of, so I went to the clinic for the diagnostic mammogram follow-up. In my mid-forties now, I used to be an exotic dancer years ago, and I’m not exactly shy.

The nurse was getting me prepped for the diagnostic mammogram. This involved a couple of magic marker lines for orientation. She also applied some kind of metal sticker to point to the area of interest.

She turned to put a note in the file and told me, “Give me two shakes and we’ll get this done and over with.”

Odd directions… but I gave her my best shimmy, making sure that the sticker stayed attached to my swinging breasts.

She laughed so hard that she dropped her pen and needed a minute to recollect her professional cool.

Apparently, she meant the phrase “in two shakes of a lamb’s tail,” meaning, “in a short time.” She wasn’t expecting a show!

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Emergency Services Needs To Address This Issue
COLORADO, EMERGENCY SERVICES, GEOGRAPHY, LAFAYETTE, LAZY/UNHELPFUL, USA | HEALTHY | DECEMBER 18, 2019
(Leaving the fast-food drive-thru window, I am overwhelmed with a wave of nausea and dizziness. I manage to pull across several parking spaces and wait, hoping I’ll feel better. I don’t. I think I might pass out, and wish I’d throw up because that might make me feel better. Clearly, I can’t drive, and I have no idea what was wrong. Dizzy, scared, and disoriented, I call 911.)

911: “911! What’s the address of your emergency?”

Me: “I have no idea. I’m at the [Fast Food Restaurant] on the corner of [Highway] and [Cross street].”

911: “But I need a specific address.”

Me: “I can’t give you a specific address. I’m in pain and scared. I’m at–” *repeats cross streets* “Please help me!”

911: “We cannot help you without a street address, ma’am.”

Me: *losing my cool completely* “Okay, start at the hospital. Drive north on [Highway] a few blocks. When you get to [Major Store], look to the east, to your right. You will see [Fast Food Place] with a car parked across several spots. That’s me!”

(Funniest thing, they did find me! It turned out to be a kidney stone.)

Deck The Halls With Bouts Of Nausea
LAZY/UNHELPFUL, NON-DIALOGUE, PHARMACY, TEXAS, USA | HEALTHY | DECEMBER 16, 2019
I have chronic nausea. I take a prescription nausea medication to keep it under control so I can eat and function. The nausea is related to stress, as well as my diagnosed depression and anxiety.

Six days ago at the time of writing, two days before Thanksgiving, my grandmother, who has to handle most phone calls for me due to my hearing issues, called the pharmacy to request a refill of my meds because I was almost out. Later, we got a call telling us that the refill request had been denied because my doctor’s office said I had to see the doctor before I could get a refill. I called the doctor the next day and was told that they had sent in an approval, but they would send another one to be sure.

Pharmacy still said they had no approvals, only a denial.

Thanksgiving came and the office was closed. I checked the pharmacy again, and they still said they only had a denial and couldn’t fill it.

Black Friday, same deal, but we got a call from someone at my doctor’s office informing us that they’d be closed until Monday. I only had enough of my meds to get me through Black Friday. I ended up skipping my second dose so I would have one for Saturday morning, and was unable to eat dinner on Friday.

Same deal with the pharmacy on both Saturday and Sunday. No approvals received, only one denial, and they still couldn’t fill it even though I was unable to eat or drink without it at this time. I even got on the phone myself and cry and beg the pharmacist to give me an emergency three-day supply that the law allows, and was told no because of the “denial.”

This morning, Cyber Monday, after going the entire weekend feeling like I was in Hell since eating was pretty much impossible, my grandmother called my doctor’s office to set up an appointment for the first time slot they could fit me into today.

She was informed that they absolutely did not send in a denial, I did not need to see my doctor before getting a refill, and that their system says I don’t have to see my doctor for a refill on my medication until sometime next year. My doctor knows that I need the medication every single day to be able to eat, and I’m about twenty pounds underweight right now due to stress-induced illness that lasted for three months solid, so I need to be able to get a refill at any time until I gain some weight back.

It turns out that someone at the pharmacy put it on my file that they were sent a denial and got no approvals whatsoever. A few hours ago, I got a text saying that I had a prescription ready for pickup, which would be done first thing in the morning because we couldn’t get to the store.

I have filed a complaint with corporate for the store the pharmacy is in, and my complaint has been forwarded to the store manager with the assurance that the incident will be investigated and that this absolutely should not have happened. The person I conversed with — via chat — was horrified about it.

I hope that pharmacist gets fired and feels proud of themselves for giving a disabled woman no less than five panic attacks over the course of three days and causing her a lot of unnecessary stress that has likely set back her recovery from illness. I won’t be able to fully enjoy Christmas with my family now because I’ll still be recovering and having trouble eating much food.

Just Another Kidney Stoner
BAD BEHAVIOR, HOSPITAL, LAZY/UNHELPFUL, NURSES, USA | HEALTHY | DECEMBER 15, 2019
(I have a massive kidney stone trying to pass. I’m in the hospital, waiting for surgery to reduce the size. I suddenly have massive pain, bad enough my vision goes fuzzy. I’m crying, unable to really form words. I press my call button. After a moment, a nurse comes in.)

Nurse: “Can I help you?”

Me: “Pain… bad…”

Nurse: “On a scale of one to ten?”

Me: “Ten!”

(Because of the pain, I practically shout the number.)

Nurse: “You don’t need to raise your voice! I’ll get you something!”

(She leaves and comes back a minute later with a pill.)

Nurse: “Here’s some Tylenol.”

(All I can do is look at her, since that won’t be anywhere near enough for how my pain is.)

Nurse: “Well?! Take it!”

Me: “Need more…”

Nurse: “Ugh, you’re probably just a drug seeker! I’m not giving you anything else!”

(At this point, I just break down sobbing. She storms out. A few minutes later, my doctor comes in.)

Doctor: “Are you okay?!”

Me: “Pain bad… help…”

Doctor: “Okay, sweetie, I just need to know if you can tell me what number you’re at.”

Me: “Ten…”

Doctor: “All right. Do you want me to wait here while I have someone bring you medication?”

Me: “Please!”

(She does stay with me. After she calls the pharmacy, she holds my hand and talks to me to calm me back down. Once the medication is brought up and put into my IV, she makes sure it starts working.)

Doctor: “Your nurse said you were asking for drugs?”

Me: “No, I pushed my call light and told her I was in pain. She yelled at me saying that’s all I wanted and then left.”

Doctor: “She apparently thought you were faking something to get pain meds for an addiction. There’s no way you could fake a kidney stone on the imaging results. I’ll make sure you don’t have to deal with her anymore.”

(True to her word, I didn’t see that nurse for the rest of my stay.)

That Flu Right Over Her Head
HEALTH & BODY, HIGH SCHOOL, JERK, LOUISIANA, PARENTS/GUARDIANS, USA | HEALTHY | DECEMBER 13, 2019
(This event happens more than halfway through my junior year in high school. It’s important to note that prior to this, I have only missed about four or five days of school during my ENTIRE high school career, half of which were from when my grandmother died unexpectedly last year. This one particular morning, I wake up feeling like complete and utter crap. I also just so happen to have two major presentations today after lunch and my parents know about both of them. They basically have to fight to get me out of bed, accusing me of either lying or exaggerating to get out of my presentations. I manage to power through the first half of the day before breaking down at lunch and having my counselor essentially force my mother to come and get me. Naturally, she isn’t happy about it as she still thinks I’m purposefully trying to avoid my presentations.)

Mom: *in a very condescending tone* “I hope you’re prepared to go to the doctor. I’m bringing you back right after, too.”

(It’s very clear she’s trying to call my “bluff” and scare me into backing down, but I just quietly shrug. And just as she said, she brings me to a walk-in clinic near my school. After going through the standard procedure, the nurse seeing me takes a snot sample for a flu test.)

Mom: “I’m thinking it’s just a little cold at most.”

Nurse: “If that’s the case, we’ll probably just do a steroid shot, but let’s see the test results first.”

(She leaves and returns a few minutes later. To my mother’s surprise, the nurse is now wearing a procedure mask.)

Nurse: “So, he has the flu. We’re lucky y’all caught it within the first two days so we can write him a prescription for some Tamiflu that y’all can pick up at your preferred pharmacy. We’ll also give you a doctor’s note that says he can’t go to school until at least next Monday. Until then, make sure he gets plenty of rest and that he doesn’t have a fever for at least 48 hours prior to Monday.”

(My mother was horrified and ended up asking to have herself tested, too; she was negative. Although I feel bad for all my friends and classmates who sat by me that morning, I can’t help but gleefully remember my mom’s face when she realized that I wasn’t faking s***.)

When Laughter Is NOT The Best Medicine
CONNECTICUT, EMERGENCY SERVICES, PUNNY, SILLY, USA | HEALTHY | DECEMBER 11, 2019
(I am a paramedic.)

Me: *to a patient* “Let me borrow your arm for a blood pressure check, please.”

(The patient extends their arm.)

Partner: “Don’t worry; she’ll give it back.”

Me: “Yeah. I got in way too much trouble last time for not giving it back. The police even chased me!”

Patient: “The police chased you?”

Me: “Yeah! For armed robbery!”

Partner: *groans and slams back doors of the ambulance while walking away*

It’s Not Just The Organs That Are Failing
DOCTOR/PHYSICIAN, HOSPITAL, JERK, LAZY/UNHELPFUL, URUGUAY | HEALTHY | DECEMBER 9, 2019
(When my brother is around nine, he wakes up screaming in pain. As we have no vehicle of our own and no way of getting a taxi or a lift, my mother has to walk with a screaming child two kilometers to the hospital. She went to nursing school, but is not currently working as a nurse.)

Doctor: *after barely poking him* “Well, seems to be just some gas. He’s probably just using the pain to get attention.”

(My mother looks at her like she’s crazy, while my brother still cries and screams.)

Mom: “My son is not like that. Look, I am a nurse. I’m pretty sure he has appendicitis.”

Doctor: “Oh, nonsense. You don’t know what you are talking about.”

Mom: “But I do–”

Doctor: “Listen. I am a doctor. You are just a nurse. He is fine. Now leave.”

(My mother leaves the hospital furious. Not surprisingly, two days later, my brother’s appendix ruptures. My mom manages to get a passing car to take them to the hospital, and my brother has surgery. Because the hospital has no full anesthesia, they have to use local — the kind that only numbs the area — and my brother is operated on while awake and screaming. While he is still in surgery, my mother runs into the doctor in the hallway.)

Doctor: “Oh, you are here again. What, does your son have a headache now? It might be a tumor, don’t you think?”

(My mother almost attacked her, but her father entered the hospital on time and stopped her. My brother survived and made a full recovery, and my mother reported the doctor; unfortunately, nothing came out of it at the time, but a few years later she was forced into retirement for repeatedly misdiagnosing patients.)

Bring Them Back In For A Brain Check
FLORIDA, MEDICAL OFFICE, STUPID, USA | HEALTHY | DECEMBER 8, 2019
(I am at the checkout desk of an urgent care medical office.)

Coworker: “How was your visit today?”

Patient: “Pretty good. I don’t like going to the doctor, but this was a great experience. Everyone was really nice.”

Coworker: “Thanks! Glad everything went well. Yeah, I work in a doctor’s office and I don’t really like going to the doctor, either.”

Patient: “Oh, really? What kind of doctor’s office do you work in?”

My Brain: “Seriously? Did she just ask that?”

Cheese Addiction Is Becoming A Problem
CALIFORNIA, HEALTH & BODY, LOS ANGELES, MEDICAL OFFICE, USA | HEALTHY | DECEMBER 5, 2019
(I work at a non-profit rehab for teens as a counselor. During their lunch, a new resident is having a heated argument with other staff over her dietary restrictions.)

Teen: “I can’t eat this; it has cheese. I’m vegan.”

Staff: “We’re trying to accommodate. The cooks have been made aware and are working on fixing you something else.”

Teen: “You shouldn’t be eating this stuff. Do you know how badly dairy and meat harms your body? You guys are all disgusting.”

Me: *screaming internally* “You shouldn’t lecture anyone when you smoke meth!”

She’s Not Being Very Hip
AUNTS & UNCLES, HEALTH & BODY, HOME, NON-DIALOGUE, PENNSYLVANIA, USA | HEALTHY | DECEMBER 2, 2019
My great aunt gets a call from a friend asking her if she wants to go grocery shopping at a popular bulk warehouse store and my aunt agrees. When her friend gets to the house, my aunt goes outside and slips on some ice in the driveway; she hits her hip hard and can no longer stand up. She refuses to call an ambulance, and two of her neighbors manage to get her into her friend’s car.

My aunt’s friend asks if she wants to go to the doctor right away but my aunt responds, “No, you came to go to the store so we might as well do that first.” So, her friend goes grocery shopping while my aunt stays in the car with a broken hip. Afterward, the friend insists my aunt go to a doctor. Instead of going to the emergency room, my aunt insists on going to a faster care doctor’s office.

They pull into the parking lot and my aunt’s friend explains the situation. A doctor comes out and tells my aunt they have no way to get her out of the car — she is somewhat of a larger lady — and that she really needs to go to the ER. My aunt complains. Finally, the doctor says, “Ma’am, you’ve broken your hip. This is something outside of our control. We can help you if you need something minor, but you are going to need surgery; you need to leave and go get the care you need.”

She finally agrees to go to the ER and she ends up having quite the lengthy recovery process because she is just as difficult in her physical therapy appointments.

When You Are Bugged To Go To The Doctor
BIZARRE, CALIFORNIA, DOCTOR/PHYSICIAN, MEDICAL OFFICE, NON-DIALOGUE, PETS & ANIMALS, USA | HEALTHY | NOVEMBER 27, 2019
When I’m in high school, I come down with a bad fever and my mother takes me to the doctor. I’m still seeing a pediatrician at this point. The building the office is in is undergoing construction.

Pretty soon I’m in the examination room, my mom sitting to the side. The doctor is a young woman, wearing a gauzy green sweater and some light gold jewelry. I notice a very shiny, pretty brooch shaped like a scarab pinned to her sweater.

She leans in with the tongue depressor, and as I watch in horror, the “brooch” sticks out a barbed leg and starts crawling up her shoulder! I scream and throw myself back.

“Are you okay?” asks the doctor. She thinks I’m scared of the tongue depressor.

“There’s a huge bug on you!” I yell.

This sets the doctor off. She shrieks, drops the tongue depressor, and starts frantically trying to brush the bug off her sweater. In the process, she breaks her necklace, sending bits of golden chain flying across the room. Part of it hits me and I think it’s the bug, so I scream again and the cycle begins anew.

Eventually, the doctor calms down a little, but we’re still trying to find the bug. She turns around and I spot it on her shoulder and yell, “It’s still there!” This time she holds still and my mom gets it off her with a tissue and squishes it in the garbage can.

Once everyone’s calmed down, Mom comments that she should have saved it, or at least not crushed it, since it was actually very pretty. She thought I was having a hallucination until she saw it herself! We figure it got in from all the construction downstairs. The rest of the appointment goes fine, though the doctor and I are a bit shaken up; my mom is pretty level-headed.

When we check out, the nurse at the desk asks what happened. We tell her and she laughs and says, “We get a lot of screaming in this office, but usually it’s not from the doctors!”

Right Bad Back At Ya
BIZARRE, CANADA, FUNNY NAMES, HOSPITAL, NEW BRUNSWICK, NURSES | HEALTHY | NOVEMBER 23, 2019
(I am in the waiting room of a hospital waiting for a scan to check out my back injury. For the purposes of this story, let’s just say that my name is John Smith. The nurse calls me in for my scan.)

Nurse: “All right, just jump up onto the table.”

Me: “Umm… sorry, I can’t do that.”

Nurse: “We can’t do the scan if you don’t get on the table.”

Me: “But… I can barely move. How do you expect me to jump onto a table?”

Nurse: “Sure, you can.”

Me: “I don’t think you understand. I am physically unable to get up onto the table due to a back injury.”

Nurse: “You don’t have a back injury.”

Me: “I’m sorry, but I’m pretty sure I would know why I’m at the hospital.”

Nurse: “Your name is John Smith, right?”

Me: “Yes.”

Nurse: “And your date of birth is [date]?”

Me: “Yes, it is.”

(A patient in the waiting room speaks up.)

Patient: “Sorry to interrupt, but I think you might have us confused.”

Nurse: “Your name is John Smith?”

Patient: “Yep.”

Nurse: “And I suppose your date of birth is also [date].”

Patient: “Yes.”

Nurse: “And you’re here for a scan?”

Patient: “Yes, I am.”

Nurse: “Well, this is an interesting coincidence.”

(She looks down at her computer.)

Nurse: “Ah, I see the problem. There are two different people named John Smith with the same birthday, who just happened to both have appointments for a scan within the same hour. I was looking for John M. Smith.”

Patient: “That’s me!”

(The nurse apologized and I got my scan not long after. It was a confusing few minutes, but at least I got a good story out of it!)

Operating Under Confusion
CHILDREN, HOSPITAL, NEVADA, PARENTS/GUARDIANS, STUPID, USA | HEALTHY | NOVEMBER 20, 2019
(I work for a pediatric dental practice. We are currently at our surgical center where kids get put to sleep so we can do all of the work necessary. There’s loads of paperwork, normal doctor check-ups, and numerous confirmations that patients’ parents need to go through before we see them. We have a two-year-old girl that needs work on every single tooth; she’s been on our waitlist for surgery for two months. We are about to bring her back to the OR.)

Nurse: “Okay, sweetheart, time to say bye to Mommy.”

Mom: *looking so confused* “Wait, why is she saying bye?”

Nurse: “I’m sorry, ma’am, but you aren’t allowed into the OR for sterilization purposes.”

Mom: “But how is she supposed to fall asleep without me reading her a story?”

Nurse: “The anesthesiologist–”

Mom: “The what?!”

Diagnosed With Not Quite Surgical Precision
DOCTOR/PHYSICIAN, IGNORING & INATTENTIVE, MEDICAL OFFICE, USA, UTAH | HEALTHY | NOVEMBER 17, 2019
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

(In college, I start getting severe fatigue; I am sleeping ten hours a night, getting an hour or two nap each day, and still feeling exhausted all the time. I go to the student health center where they do some blood tests and diagnose me with hypothyroidism, where my thyroid doesn’t produce enough hormone. I am given a prescription for the generic of a synthetic thyroid hormone, and things improve drastically for several months. But after I have my prescription filled at a different pharmacy, I start having different symptoms: anxiety, feeling jittery all the time, being unreasonably cold, etc. I go back to the health center where they run more blood tests. This is what happens at the followup appointment when those blood test results come back.)

Doctor: “So, your thyroid hormone levels are much too high. You have hyperthyroidism.” *goes into treatment options, which basically boil down to either radiation to kill off part of my thyroid or surgery to remove part of it*

Me: “Okay. Well, before we start talking about surgery, don’t you think we should try reducing my [medication] dosage?”

Doctor: *stares at me for a second, then reads my chart more carefully* “Ah. Yes, yes, we should probably try that first.”

(A DIFFERENT doctor in the health center was able to explain that I’m in a small group of people that are sufficiently sensitive to thyroid hormone that the different levels in different generic brands can act like a completely different dosage, meaning that I need to be on the name brand to ensure my dosage stays constant. We put me on the name brand and I didn’t have any more problems, and I never saw the other doctor again.)

Conversational Heart Failure
JERK, MEDICAL OFFICE, PENNSYLVANIA, RECEPTION, USA | HEALTHY | NOVEMBER 15, 2019
(I have myriad medical issues which give me some bother. I have an appointment with my primary care doctor. This office knows about all of my conditions. I get to the building and ride the elevator to the fourth floor. I get into the office and go to the check-in desk. There are two office workers there. One I know; the other I don’t. The worker who I don’t know goes to check me in and sees I’m breathing quite heavily.)

Worker: “Walk the steps today?”

Me: “No. I have congestive heart failure.”

(The worker couldn’t get her foot out of her mouth, it was wedged in so deeply. The other worker, the one I knew, just burst out laughing so hard that she spit out part of her sandwich. I did let the first worker off the hook and said I didn’t care what she said. I was not offended at all. It was just too funny.)

Can’t Equate Numbers To Notes
CONNECTICUT, HIGH SCHOOL, JERK, SCHOOLMATES, USA | HEALTHY | NOVEMBER 13, 2019
(My high school chemistry teacher is a very stern, organized lady. One of my friends is very bright but not organized at all, and he hates the very structured reports we have to make of our chemistry labs. He is constantly getting points off for one detail or another. One facet of these reports is that they are required to have two columns: one for equations and one for long-form notes. One lab, my friend and I are partnered and he actually is trying to do his report properly. The chemistry teacher comes to look over our work and taps his chemistry notebook disapprovingly.)

Teacher: “You haven’t labeled these columns; how am I supposed to know which is equations and which is notes?”

Friend: “See the one with numbers in it? That’s the equations column.”

(My friend immediately looked horrified with himself. He and the teacher just stared at each other for a long moment, and then she finally just huffed and moved on to the next group. I do realize that such labels are probably useful in a real laboratory, but to be fair to my friend, the teacher did sort of set herself up for that!)

Can’t Equate Numbers To Notes
CONNECTICUT, HIGH SCHOOL, JERK, SCHOOLMATES, USA | HEALTHY | NOVEMBER 13, 2019
(My high school chemistry teacher is a very stern, organized lady. One of my friends is very bright but not organized at all, and he hates the very structured reports we have to make of our chemistry labs. He is constantly getting points off for one detail or another. One facet of these reports is that they are required to have two columns: one for equations and one for long-form notes. One lab, my friend and I are partnered and he actually is trying to do his report properly. The chemistry teacher comes to look over our work and taps his chemistry notebook disapprovingly.)

Teacher: “You haven’t labeled these columns; how am I supposed to know which is equations and which is notes?”

Friend: “See the one with numbers in it? That’s the equations column.”

(My friend immediately looked horrified with himself. He and the teacher just stared at each other for a long moment, and then she finally just huffed and moved on to the next group. I do realize that such labels are probably useful in a real laboratory, but to be fair to my friend, the teacher did sort of set herself up for that!)

One Ring To Rue Them All
BAD BEHAVIOR, DOCTOR/PHYSICIAN, PHARMACY, USA | HEALTHY | NOVEMBER 13, 2019
My mom has an accident at work and spills boiling water directly on her hand, badly burning several of her fingers, one of which happens to be the finger she wears her wedding ring on. Her boss drives her to a nearby pharmacy clinic where she is seen by the on-call doctor.

At this point, her fingers have swelled a lot, locking her wedding ring on her finger and causing painful constriction. It’s clear that the ring needs to be removed. My mother is assuming they will cut the ring off of her finger, which she is sad about, but at this point, she’s much more concerned about relieving the intense pain she is in. The doctor comes into the room and quickly examines her hand, saying, “What a beautiful ring! It would be such a shame to damage it by cutting it off!”

He then proceeds to forcibly yank the ring off of her finger past the swelling, putting my mother in even more pain and tearing open the blisters that have started to form.

She has since healed and is relieved to be able to wear her ring again and not need to pay to have it fixed, but she isn’t sure it was worth all of the pain and the extra time it took to recover due to the blisters being torn.

A Shot Of Ignorance
DOCTOR/PHYSICIAN, HOSPITAL, JERK, PATIENTS, THE NETHERLANDS | HEALTHY | NOVEMBER 11, 2019
(One evening, I get the call every person with an elderly relative fears: my 90+ grandma has fallen down and can’t get up. Luckily, she ended up next to the phone; she actually tripped as she was walking over to it because it was ringing. Since everyone else in our small family is either on vacation, not on speaking terms with Grandma, or living in a nursing home on the other side of town and not in possession of a driving license — or their full mental faculties — I am the only one who can help her out. I race over, hoping it’s just a case of having to help her up because she is in an awkward position, but as soon as I walk in the door and see the unnatural angle of her leg, I know we have a fracture on our hands and have to go to the hospital. We end up in an examination room at the ER, waiting for either the x-ray nurse or the neurologist, whoever shows up first. The neurologist has been called because Grandma hit her head on the stone windowsill when she fell, which caused a small wound and a bit of blood. That wound is the cause of the following conversation with a very chipper ER doctor.)

Doctor: “Well, Mrs. [Grandma], I know you’re waiting for the x-ray nurse and the neurologist, but I’m neither; I’m just here to give you a little tetanus shot.”

(My grandma is neither stupid nor suffering from dementia, but she has never had more than an elementary-school education, and apparently, she never learned what a tetanus shot is, leading to this little gem:)

Grandma: “A tetanus shot? What is that for?”

Doctor: “Well, ma’am, that’s for what we call ‘street dirt’–“

Grandma: *interrupting indignantly* “Street dirt? I fell inside my own home!”

(She sounds like she thinks what the doctor said is the most ridiculous thing she’s ever heard, and he and I simply couldn’t contain our laughter. The doctor gives a brief explanation of what a tetanus shot is for, but too brief, apparently, because as soon as he is out the door…)

Grandma: “[My Name], what was all that about? I don’t get it. My house is clean!”

(I gave her a much more expansive explanation of germs, and why even her nice clean house wasn’t free of them. She was pretty horrified, but finding out her femur was broken soon took precedence. She could laugh about it later, though, when I mimicked her indignant tone. She almost sounded insulted at being associated with any kind of dirt.)

Mothers Are Fighters
AWESOME, HOSPITAL, INSPIRATIONAL, NEW YORK, NON-DIALOGUE, USA | HEALTHY | NOVEMBER 10, 2019
Two years ago, I was admitted into the hospital for seven weeks via the ER. In good weather, the hospital is roughly an hour away. My boys were three and eight at the time and I had been a stay-at-home mom for most of their lives. My parents stepped up and helped keep the kids on a regular pattern of school, therapy, and play dates along with FaceTiming me. My husband would drive two round-trips a day to stay with me, see our kids, take care of our pets, and work.

This pattern repeated itself over again for the next six months, and at one point, I was told to start preparing my boys for life without me. The staff at the hospital was amazing. They tried their best to give me a room that faced outwards so I could see the sunset. They made sure I could be unhooked from chemo and transfusions when my boys got to visit. Then, they completely surprised us on Christmas when they gave us a Christmas party in my hospital room.

There were presents, food, and joy even though it was extremely hard to be there. They helped me fight even when I was beyond exhausted.

They became my family and even now we all stay in touch. They were complete angels that helped our family get through an extremely scary time.

I’m now in remission and hopefully will get the “cured” status once I reach five years in remission.

Allow Me To As-cyst You
HOSPITAL, MEXICO, MEXICO CITY, SILLY | HEALTHY | NOVEMBER 8, 2019
(I’m a licensed nurse. I work at a hospital, and I also make some money on the side by assisting a dermatologist at a private clinic when she needs an extra pair of hands for surgery. This patient has a cyst under the skin beneath her hair.)

Patient: “You have done this before?”

Me: “Sure! It’s actually pretty simple. We make an incision on your skin right here, drain the cyst, clean around, and sew you back up. I’m going to numb the area, so you won’t even feel a thing.”

Patient: “All right, then.”

Me: “Uh… look, honey, I’m going to have to shave your hair — a tiny spot right here — so that the doctor can see. I know, I know you won’t like that — no girl ever does — but I have to. Don’t hate me!”

Patient: *shrugs*

Me: *cuts the hair, and shaves the area*

Patient: *completely deadpan* “Oh, no, look at what you’ve done. Now I hate you.”

You Can’t Cough This Up To Cultural Differences
AUSTRALIA, HEALTH & BODY, JERK, MEDICAL OFFICE, NON-DIALOGUE | HEALTHY | NOVEMBER 7, 2019
I came into work today to hear my coworker, the office supervisor, in a high-volume discussion with a patient in another language. I don’t speak any other languages besides English, but I could tell the patient was agitated and my coworker was trying to neutralize it.

I let her handle that and helped other patients before my shift officially started. Later, she revealed the reason. Apparently, the patient was having an ultrasound with our chief sonographer. The patient was coughing on the sonographer, so they asked the patient to cover their mouth. The patient got offended by that and left the room in the middle of the scan. The patient commented things such as, “She shouldn’t be in the industry if she can’t take sick patients.”

My coworker tells me that in their culture coughing is open. They aren’t told to cover their mouths.

All three– the patient, sonographer, and coworker — are the same nationality.