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Thanks For Injuring Yourself; Come Back Soon!
Family & Kids, home, Michigan, Patients, Siblings, Silly, USA | Healthy | June 19, 2018 (My family has always been accident-prone, especially my brother and me. When he gets married and they start having a family, I decide to warn my sister-in-law.) Me: “Are you sure you want to do this? Just so you know, my brother has the Mother’s Curse. ‘May you have children like yourself so you know what it’s like.’” Sister-In-Law: “Oh, it’s worse than that. I have the Mother’s Curse, too. So it’s doubled! (Fast forward several years and four kids later. At a family gathering, my sister-in-law explains all of the times in the last year that her children have been in Urgent Care from accidental injuries.) Sister: *referring to my experience after an injury that required repeated medical interventions* “Well, as long as the ER nurses don’t know you by name, I think you’re doing just fine.” Sister-In-Law: “Well, they don’t know us by name, but they sort of recognize us now.” (On a later date, my brother is joking with our father:) Brother: “Last time we took a kid in, I told the intake nurse, ‘[Family Name], party of six. We have a reservation?’” (And recently, after a particularly eventful month:) Brother: “We have our own examination room!” |
The Jaws Of Defeat
Canada, Hospital, Ignoring & Inattentive, Nurses, Ontario | Healthy | June 18, 2018 (I just had jaw surgery, so I am in the hospital for a few days with a swollen face, and my jaw is wired shut. I really can’t speak. I wake up in the middle of the night. My sister is sleeping in the guest chair, but I can feel the pain easing in on my face, so I decide to hail the nurse using a button on the side of the bed. Instead of the nurse coming to see what I need, she proceeds to use the speaker attachment. You can probably see where this is going.) Nurse: “Hello, honey, what do you need?” Me: “…” Nurse: “What do you need?” Me: *internal screaming* (They did eventually come.) |
This Patient Is Not A Breath Of Fresh Air
Bizarre, California, Medical Office, Patients, USA | Healthy | June 18, 2018 (I work at a large, multi-specialty medical office. Access to the back office is restricted, so patients are guided to their rooms by me or by another nurse after they check in. After their appointment, there are signs showing the patients the way out, but unsurprisingly, many ignore them and get lost. My coworker finds a woman wandering the halls.) Coworker: “Were you looking for the exit? Let me show you the way.” Woman: “No, I… I’m here to see the pulmonologist.” (It turns out the woman had never actually checked in, and had just followed another patient into the back office when they were called back! My coworkers and I wondered if she thought she was just going to stumble upon the pulmonologist waiting for her in one of the rooms!) |
Hopefully That’s The Exception And Not The Rule
Extra Stupid, Hospital, Patients, Pennsylvania, Revolting, Rude & Risque, USA | Healthy | June 18, 2018 (I work the night shift in an ER as a doctor.) Me: “You say you have something stuck up your rectum?” Patient: “Yep. It’s a flexible rubber ruler.” Me: “How did it get there?” Patient: “I intentionally put it there.” (I’m little surprised, because usually in cases like this they try to make it seem like it happened by accident when it very obviously didn’t.) Me: “Why did you put it there?” Patient: “I wanted to see how far it goes. Apparently, it’s deeper than a foot.” Me: “Okay… Well, we’ll see about having that removed.” Patient: “Can I have it back when it’s out? My son needs it for school.” (I feel really bad for that guy’s son.) |
Third-Degree Burns, First-Degree Idiot
Extra Stupid, Florida, Health & Body, Hotel, USA | Healthy | June 17, 2018 (I’m working the evening shift at a hotel with the owner one evening when a young couple, who checked in earlier, approaches the desk.) Young Man: “Would it be possible to get a slice of cheesecake and some matches for a candle? We’re celebrating her birthday today.” Me: “Sure thing, and happy birthday to you.” (I prepare the cheesecake and grab some matches, and they then go to their room. About five minutes later, they come back with his arm wrapped in a shirt.) Young Woman: “We need directions to the nearest hospital. He has burned his arm. There is also a little bit of smoke in the room, currently.” (The owner gives them directions to the local hospital and sends me up to check on everything. When I get to the floor, I see some smoke in the hallway. Then, I open the door to find the room is barely visible due to there being so much smoke in the room. I go get the owner as the fire alarm starts to go off. Everyone evacuates the building and the fire department shows up as we are trying to clear all the smoke out.) Me: “All this from one candle? What did they do, drop the cake?” Owner: “Actually, it turns out the ‘candles’ they were using were actually sparklers. Not a good idea in a small room.” (We found out later he had to be taken to a burn hospital and treated for third-degree burns.) |
Might Have To Come Back Anyway For Stress
Delivery, Hospital, Ignoring & Inattentive, USA | Healthy | June 16, 2018 (I work at the main information desk of a hospital. A fast-food delivery man comes inside with a bag of food.) Delivery Man: “Is this the front desk?” Me: “Yes, it is!” Delivery Man: “Great. I’ve got an order for [Customer]. Their instructions said to meet them at the front desk, and they just got a text saying I’m here. I’m going to wait for them to come down, okay?” Me: “That’s fine.” (Several minutes go by. No one comes down. The delivery man begins to get irritated.) Delivery Man: “You’re sure this is the front desk?” Me: “Yes, sir. There are other desks in [departments], but this is the main, front information desk.” Delivery Man: “Well, why isn’t [Customer] here?!” Me: “I’m sorry, sir. I don’t know. Do you know if they’re a patient or a visitor?” (The delivery man is now on his phone and not paying attention to me.) Delivery Man: “I just don’t understand! My instructions say to meet [Name] at the front desk of [Brand] Inn!” Me: “I’m sorry, did you say the [Brand] Inn?” Delivery Man: “Yeah.” Me: “That’s a hotel.” Delivery Man: “Yeah.” Me: “This is a hospital.” (He looks around, apparently noticing the “TO EMERGENCY ROOM” sign, the pharmacy, and the several rows of wheelchairs around my desk for the very first time.) Delivery Man: “CRAP!” (He runs out of the lobby, leaving the drinks from the meal behind. He returns about five minutes later, grabs them, and runs out without saying anything. About two hours later, he returns with another order.) Delivery Man: *sheepishly* “I’m in the right place this time. I checked.” Me: “That’s good!” Delivery Man: “Is [Man] here?” (I look around. There are no men in the lobby.) Me: “Sorry, I guess not.” Delivery Man: “What?! My instructions say [Man] is waiting in the Women and Infants Services lobby! He’s supposed to already be here!” Me: “Well… The Women and Infants Services lobby is down that hallway to the right, actually. This is the front lobby—” Delivery Man: “So I’m in the wrong spot again?” Me: “Well, the wrong department—” Delivery Man: “G**d*** it! I thought this job would be easy!” (He stormed out of the lobby and stomped off to the correct department. At least this time he remembered his drinks!) |
Don’t Even Start With Me
Extra Stupid, Laboratory, Switzerland, Tech Support | Healthy | June 15, 2018 (I work in IT for a medical laboratory, and part of my job is to troubleshoot connections between medical devices and our software. The medical devices themselves are not ours to manage, however. I get this call one morning:) Lab Tech: “Hi, my machine is not working. Could you help me, please?” Me: “Sure! What device, and what seems to be wrong?” Lab Tech: “It’s [Device], and I don’t know; it’s just doing nothing.” Me: “Okay, let me check.” (I see nothing wrong with my monitoring. However, our connectors have a tendency to need regular reboots, as they’re quite old and tend to give us trouble, so I’m expecting it to be something wrong with our equipment.) Me: “Can you please reboot the connector? The one behind your machine.” Lab Tech: “Sure, give me a sec.” (My monitoring starts showing its usual shutdown and boot-up messages.) Me: “Okay, looks good. Can you try the device again?” Lab Tech: “Nope, still nothing.” (I try every trick in the book to get the device to work, including having her reboot the medical device itself, which is kind of a last solution, since they’re not ours to troubleshoot. Nothing ever seems wrong on my end, but the lab tech still says it’s not working. This goes on for FIVE HOURS! I’m way past desperation point, when I ask her to walk me through every step of her process to see where exactly it hangs.) Lab Tech: “Well, I put my samples in the tray…” *pause* Me: “Yes, and then?” Lab Tech: “Well, that’s supposed to be it…” *pause* “Oh, wait… I didn’t press the start button.” *pause, then my monitoring starts flooding with orders* “Now it’s working.” Me: *screaming internally but somehow managing to keep my cool* “Well, there you go. Have a nice day.” *hangs up |
Weak In The Knees
Australia, Doctor/Physician, Medical Office, Patients, Perth, Western Australia | Healthy | June 14, 2018 (I have gone to my general practitioner to get a referral to a specialist for endometriosis. My regular GP is a middle-aged, Singaporean man, but I don’t mind having male doctors for female issues.) Me: “I’m seeing [Specialist] for endometriosis, and I need a referral.” GP: “You realise that you’ll have to have surgery to know for sure?” Me: “Yes, I have a family history.” GP: “Okay, I just have to make sure that you have a reason to go. Do you have painful periods?” Me: “Yes, definitely.” GP: “So, it hurts in your abdomen region? Is it cramping, or other pain?” Me: “Actually, my knees hurt.” GP: “Come again?” Me: “I get pain from my knees up during my period. But it’s worst in my knees.” GP: “Really?” *chuckles* “All right, just give me a minute to write that referral.” (I honestly hadn’t realised how weird it was, before that. I did end up having endometriosis — it turned out the knee pain was nerve damage from that.) |
In-Law Practices Out-Law Medicine
Australia, Bad Behavior, home, In-Laws, New South Wales, Sydney | Healthy | June 13, 2018 (My sister is a recent medicine graduate, and is now a doctor. My mother-in-law finds out that she’s practicing.) Mother-In-Law: “Oh, your sister is practicing now? So ,that means she writes prescriptions?” Me: “Well, yeah, I would think she does?” Mother-In-Law: “Oh, you have to get her to write me a prescription for this ADHD medication that makes you lose weight like crazy!” Me: “Well, you’re welcome to go and see her and ask for it, but I don’t think she’ll give it to you. Why would you want it, anyway?” Mother-In-Law: “I want to lose a few kilos before summer this year.” Me: “Well… No. I think that medication is for people whose weight is putting their health in danger.” Mother-In-Law: “Can’t you just get her to write me one? I don’t want to go and see her.” Me: “Um… No, I think that’s illegal.” Mother-In-Law: “Well, then, can you get me a prescription for Xanax? I’m super stressed.” Me: “No.” |
An Ambulatory Emergency
Hospital, Jerk, Patients, USA | Healthy | June 12, 2018 (I’m working at the window as a tech in the ER. It’s three am, but pretty busy, and the wait times are very long because we only staff half a dozen nurses and only one doctor at this time. A very impatient woman with a headache comes up to the window several times demanding to know how much longer it will be. Being an ER and not an urgent clinic, we see patients based on how likely they are to die in the waiting room, and we have seen her twice in the last week for her headache, so she has to get in line behind ambulances with broken bones and heart attacks.) Patient: “How much longer is it going to be?!” Me: “I’m so sorry, ma’am. Unfortunately, we’ve been getting many ambulances with critical patients in tonight, so it’s going to be a while before you can be seen. We cannot give out exact wait times, as we never know what kind of emergencies we will receive in the interim.” Patient: “Well, if I go outside and call an ambulance, will it get me seen sooner?” Me: “Well, no… the charge nurse would have you sent right back here to the triage area. Then we would be calling the police. Calling an ambulance from outside an ER for a medical emergency is against the law and they could arrest you.” (She walked away from the window in a huff and waited another hour to be seen for the headache she should have seen a primary doctor for after her first visit a week ago. Our doctor gave her no more pain medicine, just a referral identical to two others she had gotten in our ER.) |
Looking For An Opening
Atlanta, Crazy Requests, Georgia, Jerk, Medical Office, Patients, USA | Healthy | June 10, 2018 (I work for a doctor’s office that will work some Saturdays. However, on the Saturdays that we are open, only one doctor, the dermatologist, is there. The phones go straight to the answering service because we do not have the majority of the front office working. I am working phones this day. A patient calls in on February 4th.) Patient: “Was [Doctor] working on January 23rd?” Me: *after checking schedule* “Yes, ma’am, he was here that Saturday.” Patient: “I tried to call and didn’t get an answer.” Me: “Yes, ma’am, our phones are never open on Saturdays.” Patient: “Why didn’t someone call to tell me he was open?!” Me: “Excuse me?” Patient: “There was a threat of snow!” *which didn’t happen* “No one called me and we—” *her and her two daughters* “—missed our appointments!” Me: “We have a system in place where we call the patients if the office is closing due to inclement weather, but we remained open.” Patient: “HALF OF ATLANTA WAS CLOSED; WHY DIDN’T YOU CALL?!” Me: “Because we remained open, ma’am. Would you like to reschedule your appointments?” Patient: “What are you going to do about this?” Me: “I can reschedule your appointments, but there is not much else I can do.” Patient: “You aren’t going to tell the doctor? Don’t you think he would want to know?” (This eventually had to be transferred to my manager, who informed her the doctor was quite aware he remained open and even though “HALF OF ATLANTA” was apparently closed, the other half was not.) |
Looking For An Opening
Atlanta, Crazy Requests, Georgia, Jerk, Medical Office, Patients, USA | Healthy | June 10, 2018 (I work for a doctor’s office that will work some Saturdays. However, on the Saturdays that we are open, only one doctor, the dermatologist, is there. The phones go straight to the answering service because we do not have the majority of the front office working. I am working phones this day. A patient calls in on February 4th.) Patient: “Was [Doctor] working on January 23rd?” Me: *after checking schedule* “Yes, ma’am, he was here that Saturday.” Patient: “I tried to call and didn’t get an answer.” Me: “Yes, ma’am, our phones are never open on Saturdays.” Patient: “Why didn’t someone call to tell me he was open?!” Me: “Excuse me?” Patient: “There was a threat of snow!” *which didn’t happen* “No one called me and we—” *her and her two daughters* “—missed our appointments!” Me: “We have a system in place where we call the patients if the office is closing due to inclement weather, but we remained open.” Patient: “HALF OF ATLANTA WAS CLOSED; WHY DIDN’T YOU CALL?!” Me: “Because we remained open, ma’am. Would you like to reschedule your appointments?” Patient: “What are you going to do about this?” Me: “I can reschedule your appointments, but there is not much else I can do.” Patient: “You aren’t going to tell the doctor? Don’t you think he would want to know?” (This eventually had to be transferred to my manager, who informed her the doctor was quite aware he remained open and even though “HALF OF ATLANTA” was apparently closed, the other half was not.) |
A Bad Case Of Extreme Entitlement
Bad Behavior, Bigotry, Medical Office, Oregon, Patients, USA | Healthy | June 9, 2018 (I need a trip to the doctor, and the one I am seeing is brand new to me, so I don’t know much about the office. When my husband and I walk in, we are approached by a woman in a wheelchair.) Patient #1 : “If you’re here to see the doctor, there’s a four-hour wait.” Me: “Seriously?” Patient #1 : “Yeah. It’s really bad. They’ve started using a new system today and they’re having all sorts of trouble with it.” (A younger woman comes out to take the patient away.) Husband: “Excuse me, but is it true that if you have an appointment, they’re running four hours behind?” Young Woman: “Oh, no. That’s just the walk-in clinic. Appointments are running as close to on time as they can get.” Me: “Thanks.” (My husband and I go inside and approach the counter.) Nurse #1 : “Hello there. Are you here for the clinic?” Me: “No, I’ve got an appointment with [Doctor] at three.” Nurse #1 : “All right, then. Let me get some information from you and we’ll get you going.” (I give her all the pertinent information. She puts it all in, and then her computer beeps and she gives a deep sigh.) Nurse #1 : “I’m sorry. I need to restart the computer, and I’ll have to get your info again. It’s this new system we got. Today is our first day using it and it’s been nothing but trouble.” Me: “No problem. I understand computers acting up.” Nurse #1 : “Thanks for your understanding.” (Next to me is another patient trying to get in to see a doctor via the walk-in clinic.) Patient #2 : “What do you mean there’s a four-hour wait? I’m sick. I could die. Why can’t you get me in sooner?” Nurse #2 : “I’m sorry, ma’am. But we’re running behind because of the trouble with our new system. If you don’t want to wait, I can get you an appointment tomorrow morning with your doctor.” Patient #2 : “I don’t have time for that. I’m here now and you will see me now.” Nurse #2 : “I’m sorry, ma’am. You’re going to have to wait.” Nurse #1 : “Okay, [My Name]. Let’s go over that information one more time.” *gives info* “Okay, it took it this time. Here you go. You should be called back shortly.” Me: “Thank you.” Patient #2 : “Why is she getting in before me? She’s fat. Fat people are always sick. They should have to wait.” Nurse #2 : “She has an appointment with one of our doctors.” Patient #2 : “Then give me her appointment.” Nurse #2 : “We’re not going to do that. Either sit down or take the appointment I’m offering you.” ([Patient #2 ] continued screaming that “fat people are too sick to see a doctor,” and “I’m more important than everyone here.” She was removed from the office and banned from the clinic.) |
Unable To Appoint Them
Extra Stupid, Hospital, Jerk, Patients, USA | Healthy | June 8, 2018 (I am a switchboard operator for a large hospital network with multiple campuses, over 100 specialty clinics, as well as primary care and pediatric offices in several different towns.) Me: “Health Care Switchboard; how may I direct your call?” Caller: “Yes, I would like directions to my appointment tomorrow.” Me: “Certainly, sir, which doctor are you going to see?” Caller: “I don’t know. Can’t you just tell me how to get there?” Me: “Well, we have many different locations, so I would need to know which office you are going to in order to give you directions. If you don’t know, I could transfer you to the registration department and they can look up your appointments for you.” Caller: “NO, I don’t want you to transfer me! I don’t understand why you can’t just give me directions!” Me: “Well, sir, you haven’t given me enough information. Do you remember anything else about the appointment? Was it to see a specialist about a specific problem? Or maybe for radiology? Or some type of procedure?” Caller: “I don’t know. Just tell me how to get there!” Me: “If you don’t know anything about the appointment, I would need to transfer you to registration and they would be happy to help you look it up. We do not have access to your medical records at the switchboard.” Caller: “No. I already told you not to transfer me! God!” Me: “Well, sir, I would really like to help you, but I just don’t have enough information. Do you remember anything else about this appointment that you could tell me?” Caller: “I don’t understand why you won’t help me. This is ridiculous. Now I will miss my appointment and it will be your fault!” *hangs up on me* |
As Long As You Don’t Have Any Blue Tits
Doctor/Physician, Extra Stupid, Glasgow, Hospital, Language & Words, Patients, Scotland, UK | Healthy | June 7, 2018 (My stepmum has been unwell for a few months and has been on a number of different antibiotics. Her symptoms aren’t improving, so she goes back to the doctor and my dad goes with her. During the examination, the following takes place.) Doctor: “I’m going to put you on a stronger antibiotic, but before I do that, I want to make sure you haven’t had reactions to the antibiotic you’re currently on. Have you had any headaches or trouble sleeping?” Stepmum: “No. I’m tired from the illness, but I have no trouble sleeping.” Doctor: “Okay, and any stomach issues?” Stepmum: “No, that’s fine, too.” Doctor: “Great. Now, this might be a bit sensitive, but have you had any thrush?” Stepmum: *looks at my dad, confused* “No, but I have a parrot at home!” Dad: *nearly peeing his pants with laughter* “He’s means a yeast infection, not a bird!” |
Has A Wee Problem
Chicago, Hospital, Illinois, Nurses, Patients, Silly, USA | Healthy | June 7, 2018 (I don’t know it at the time, but I have a herniated disc and the painkillers they gave me for the pain just kicked in. I am walking out of the bathroom, holding my cup of pee after giving a urine sample. A nurse is standing outside, and for some reason I think she is there to collect the sample. I walk towards her, then realize she isn’t a pee collector, but it is too late; I already have her attention, so I just start talking, much to my dismay.) Me: “Hi, do I give this to you?” *holding up the cup to her* Nurse: *stares* “No… just… put it on the table in the room… wherever you came from.” (I work in a restaurant, so I know the dead “did this really just happen to me?” look she had after dealing with a seemingly crazy person. I’ll be kicking myself for a while.) |
Man, Have They Got A Problem
Canada, Doctor/Physician, Funny Names, Hospital, Ignoring & Inattentive, Nurses, Ontario | Healthy | June 6, 2018 (I’ve gone to the emergency room. I get checked in through triage, and the nurse gives me the appropriate paperwork and sends me to the next waiting area. I drop my paperwork into the tray at the waiting area as instructed and take a seat. There are five or six other people already waiting. Every few minutes, a nurse will call a name and direct that person to an exam room.) Nurse: “[Female Name that isn’t mine].” (Nobody responds.) Nurse: *repeats* (Still no response.) Nurse: *looks directly at me* “Are you [Female Name that isn’t mine]?” Me: *a male, shakes head* “No, that’s not me.” (The nurse disappears after that. A short while later I’m called by the same nurse and sent to an exam room. The nurse pulls open the curtain and there’s already someone there. She seems surprised by this but directs me to another room and leaves the curtain somewhat open as I sit down. The doctor comes in to see me after a few more minutes.) Doctor: *reading his papers* “Okay, [Female Name that isn’t mine], looks like you’re here for [not my issue].” Me: *still a male* “No, I’m [My Name], and I’m here for [my concern].” (The doctor looked up for the first time and saw me. He was obviously confused, but double-checked his papers and walked out. I saw him go to the occupied room I was sent to initially. I don’t know why they were so insistent on me being that woman.) |
Ain’t Nobody Got Time For That
Billing, Hospital, Michigan, Money, Patients, USA | Healthy | June 5, 2018 (Shortly before we met, my husband left his job to start a new one, and his insurance lapsed for a month. During this month, he had to get an emergency appendectomy. A year and a half later, we’re down to the last $1,000 of the $10,000 he owes to the hospital. Due to my medical conditions, I’m a stay-at-home wife and mom to my step-kids, so we have had no choice but to stay with my parents during that time. We’re finally able to see the light out of the debt, and the same hospital calls me. This isn’t the first time they’ve called, but the first time I’ve answered.) Me: “Hello?” Caller: “Hello, is this [My Name]? I’m calling to discuss your account with [Hospital]. I see here that you owe $200 for a visit.” Me: “Yes, I’m aware of that. I had a pretty bad bout with bronchitis, and it didn’t play well with my asthma. I fully intend to pay that $200. But since I’ve been paying you guys $10,000 for my husband’s life-saving operation, we were kind of waiting until that was paid off before paying mine.” Caller: “Uh… I’m going to send out some financial help paperwork to you, and make a note of this. It was headed to collections, but it’ll put a hold on it for you.” (I’m not sure if the shock in his voice was because I was intending to pay my debt, or because of how much we had already paid them, but it made me giggle. People can be surprisingly understanding if you explain the situation to them.) |
That’s Not Going To Cruci-fix This
Assisted Living, Bizarre, Michigan, Patients, USA, Wild & Unruly | Healthy | June 5, 2018 (I work in the dementia section of a senior living community. We have one resident who is known for her paranoid delusions and her visions of a religious nature. When dementia patients express beliefs that diverge from reality — e.g. that their long-dead spouse is waiting for them in the car, that they are the owner of the facility, etc. — it’s rarely helpful to correct their delusion, because it just makes them more agitated. We just try to keep them safe and calm, and redirect their attention if possible. Sometimes it’s not possible, though.) Resident: “Did you see them?” Me: “Did I see what, [Resident]?” Resident: “The babies. They’re all dead. Satan killed them all, and they’re outside my window.” Me: “No, I didn’t see them. But I wasn’t looking out the window. Say, [Resident], would you like to join the others in the rec room? We’re having a snack and a singalong.” Resident: “Attack? Why would I attack you?” Me: “No, a snack.” Resident: “No snakes!” Me: “Okay, how about the chapel? Should we go to the chapel? You could pray for the babies.” Resident: “Yes, the chapel, that’s good. Let’s go to the chapel.” (We go to the chapel, which has been known to have a calming effect on this resident in the past.) Me: “Okay, let’s just have a seat and pray.” Resident: “TOOL OF SATAN!” (I turn, just in time to duck the three-foot-long, brass crucifix that is being swung towards my head. The resident, a small, frail lady, apparently snatched it from the altar, and is wielding it like a pick-axe, and her face is contorted in a red ball of rage.) Resident: “Out! Out, you tool of Satan! You have no power here!” Me: *knowing that saying, “I’m not a tool of Satan,” isn’t going to convince her of anything* “Oh, s***.” (I turned and ran. My coworkers heard the commotion, and laughed heartily at the sight of a 6’2″, 250-pound man fleeing from a crucifix-wielding woman half my size. For the rest of my time there, one coworker refused to address me as anything but “Tool of Satan.”) |
You Are My Sunshine, My Only Sunshine
Assisted Living, Funny Names, Iowa, Patients, Silly, USA | Healthy | June 4, 2018 (I’m a CNA at a local nursing home. I take care of one elderly gentleman in particular that I’ve developed a very good relationship with. He calls me “Sunshine” because of my sunny demeanor, very blonde hair, and love for yellow scrubs. I am chatting with him one evening when this exchange happens:) Me: *telling a story* “And my friend said, [My Name], what did you do now?” Resident: *looks confused* “Sunshine, who is [My Name]?” Me: *laughing* “[Resident], I’m [My Name].” Resident: *pondering this for a moment…* “No, you’re not. You’re Sunshine! End of story!” (It made my day!) |
Barking Up The Wrong Vet
Extra Stupid, Florida, Patients, USA, Vet | Healthy | June 1, 2018 (I am working the overnight shift at an emergency veterinary clinic. The phone rings and I answer it:) Me: “[Clinic]. This is [My Name]; how can I help you?” Caller: “Is this [Other Clinic]?” Me: “No, ma’am, this is [Clinic].” Caller: “Okay, so this is [Owner of other clinic’s office]?” Me: “No, ma’am. That’s [Other Clinic]. This is [Clinic].” Caller: “Okay, well, I’m right outside your office at the intersection of [Road #1 ] and [Road #2 ]. My dog has an emergency.” Me: “No, ma’am, that is [Other Clinic]. They are closed because it is two am. We’re [Clinic], which is right down the road. Head south on [Road #1 ] for about two miles until you go under the overpass, then we’re on your right-hand side.” Caller: “Okay, are you on the left or the right?” Me: “We’re on the right-hand side, ma’am.” (Twenty minutes later she calls back.) Caller: “I went all the way down to the overpass and didn’t see you, so I turned around. Where is your office?” Me: “You have to go under the overpass before you can see our office. We’ll be on your right-hand side once you pass the freeway.” Caller: “Okay, I’ll be right there.” (It took her another thirty minutes to find our clinic. Her pet’s emergency? He needed a nail trim.) |
Take My Breath Away…
home, Lazy/Unhelpful, Louisiana, Medical Office, New Orleans, Patients, USA | Healthy | May 31, 2018 (I’m in the early stages of dating my partner, and one night he falls asleep while we are watching television. It’s the first time he’s ever fallen asleep with me present and I almost immediately notice that he appears to stop breathing in his sleep for LONG periods at a time between heavy snores and gasps for air. It’s so long that it scares me, and I go to wake him up, but his own snort/gasp wakes himself up before I can.) Me: “Did you know that you stop breathing in your sleep?” Partner: “What are you talking about? I just snore really loudly is all.” Me: “YES. It freaked me out.” (He dismisses my concerns and we go back to watching television. Shortly after, he falls asleep again and I pull out my camera to record this time. It’s the weirdest and most horrifying thing to watch his back and neck muscles strain while he stops breathing for up to 45 seconds at a time — yes, I timed it. He wakes up again, and I’m prepared.) Me: “You have to watch this. You need to go to the doctor to get this checked out. Of the three minutes I recorded, you didn’t breathe for 170 seconds!” Partner: *after watching* “That’s probably not good.” (Two months later, he has just finished doing the at-home sleep assessment which is required before the official sleep study at the hospital. Note that he has complained significantly about the test. He had to wear a device on his face and a band on his chest to check his breathing. They also put an “annoying pulse monitor” on the finger, so he complained that he had too many wires going to too many parts of his body for him to sleep at all during the test. Regardless, he meets with the doctor two days later to discuss the results.) Partner: “Guess what they found out. I stop breathing in my sleep. We went through a lot of hassle to prove what we already know.” Me: “Ha! You stop breathing while you sleep? I never would have guessed. I thought that the 30- to 45-second breaks in breath sounds were just your lungs taking a nap.” Partner: “My record was 82 seconds. Champion!” Me: “Woohoo! Winner! Some people can’t hold their breath that long when they are trying to.” Partner: “I can do it in my sleep.” |
Puff! And You Have A Doctorate
Extra Stupid, Funny Names, Pets & Animals, UK, Vet | Healthy | May 29, 2018 (I’m taking my cat in for a checkup. My name is Dr. Smith; the cat’s got an odd, definitely non-human name. Let’s say it’s Puffles.) Receptionist: “Puffles?” (I get up and come over with the cat in a carrier.) Receptionist: “Hello, Miss Puffles. So, the cat’s name is Dr. Smith?” Me: “No. My name is Dr. Smith.” Receptionist: *squinting at the screen* “It says here that your name is Puffles, and the cat is Dr. Smith.” Me: “I don’t know how that happened, but it’s wrong.” Receptionist: “Are you sure?” Me: “I can assure you that this cat doesn’t have a doctorate.” (The cat can’t even figure out how to fall off a chair, and yet it gets my PhD!) |
Those Poor, Poor, Dolphins
Bizarre, Patients, Pharmacy, USA | Healthy | May 28, 2018 (It’s my second day working for a pharmacy at a local grocery store. We have a display near the register that has animal-themed thermometers like dolphins, seals, whales, etc. A woman walks up and picks up a dolphin thermometer, looking at it for a good minute or so.) Me: “Hi, did you need help with anything?” Woman: “Yeah, are these for rectal use?” |
Dislocated From Reality
Health & Body, home, Parents/Guardians, Patients, USA, Washington | Healthy | May 27, 2018 (When I was in middle school, I dislocated my shoulder for the first time. Since then, I have dislocated it several times in a few different ways. This is the first time I dislocate it while sleeping. I wake up and realize my arm is not in the right location. I manage to get upright and moving out of my room. I make it to the door to my parents room and knock.) Me: “Mom?” *muffled grumbling* “Mom, it’s [My Name].” *more grumbling* “My shoulder’s dislocated again.” Mom: *sleepily* “No, it’s not; you’re dreaming. Go back to bed.” Me: “Um, no, it’s really dislocated. I need help.” Mom: “You’re dreaming. Go back to bed.” Me: “No, it’s dislocated. My arm is six inches longer than normal.” (There was a flurry of movement as both of my parents realized I was not dreaming and did, in fact, have a problem |
She’s One Of The Good Ones
Awesome, Canada, Golden Years, Hospital, Inspirational, LGBTQ, Respect Your Elders | Healthy | May 26, 2018 (I work in a hospital. I am a cis woman, but since I am tall and broad-shouldered with short hair, I do occasionally get misgendered by young children, and adults who aren’t wearing their glasses. This doesn’t bother me, particularly because about half the time people are specifically talking about how “tall and handsome” I am, and I will happily take that compliment. When I tell people about these incidents, they usually either apologize or reassure me that I’m very pretty and feminine. However, this elderly gentleman blows my mind with his response.) Elderly Patient: *to a group of ladies dozing in their wheelchairs by the television* “See? These ladies aren’t nearly as lucky as me; I get a beautiful young woman to stroll around with me, and there aren’t any handsome young men to take them walking!” Me: *jokingly* “Well, if you’re not wearing your glasses, I can pass for a man!” Elderly Patient: *completely serious* “Oh, are you trying to tell me something?” Me: “Oh, no, I just meant with my hair—” Elderly Patient: “No, no, I think you’re trying to say something. Which do you prefer?” Me: *very conscious of being in a somewhat conservative, faith-based workplace, where I don’t know most of the staff yet* “Oh, I mean—” Elderly Patient: “Because let me tell you, it doesn’t matter to me if you prefer one, or the other, or both. None of that matters as much as being a good person.” Me: “I completely agree—” Elderly Patient: “You know, I’m 97, and I know I talk too much. I can see I’ve embarrassed you. No, don’t say I haven’t, because I have. But you know what? We’re all individuals in this life. It doesn’t matter which one you want to be. As long as you’re trying to be a good person and not hurt anyone, none of the rest of that matters.” (For the ten minutes that it took us to walk back to his room, I received something between a lecture and a pep talk about my intrinsic value as a human being, regardless of my supposed trans or non-binary identity. I have heard some awful stories about how people treat the LGBTQ+ community, but this gentleman gave me hope for humanity.) |
Butt-Hurt About The Butt-Cream
Bad Behavior, Ohio, Patients, Pharmacy, USA | Healthy | May 26, 2018 (I work in a pharmacy in a large box store. On Sundays, when only one pharmacist is on duty, the pharmacy shuts down for them to take a lunch break. This story is related to me by one of the pharmacists. The gate is down, but can sort of be seen through, and the pharmacist can be glimpsed through the holes.) Lady: *at the top of her voice* “HEY! HEY, YOU! ARE YOU OPEN?!” Pharmacist: “Uh, no, ma’am, we reopen in ten minutes. Please come back then.” Lady: “IT’LL ONLY TAKE A MINUTE! I NEED SOME BUTT CREAM!” Pharmacist: “Ma’am, we’re closed! Please come back in ten minutes.” Lady: “BUTT! CREAM! JUST GIVE ME SOME G**D*** BUTT CREAM!” Pharmacist: “Ma’am, we’re closed! We’ll reopen in ten minutes!” Lady: “THIS IS RIDICULOUS! I JUST NEED SOME BUTT CREAM!” (She finally stormed off… two minutes before we reopened for business.) |
Eye Think Eye Have A Problem
Bizarre, Hawaii, Hospital, Optometrist/Optician, Patients, USA | Healthy | May 25, 2018 (A woman comes into the ER.) Woman: “I got bleach in my eyes.” Me: “All right, ma’am, we have a flushing station over here, and then the doctor will check you out.” (She’s uncomfortable for an hour, but we get her eyes clean, the eye doctor gives the all clear, and she leaves. Two days later, she comes back.) Woman: “I was gardening and a palm frond stabbed me in the eye.” (I’m starting to wonder how good our eye doctor is.) |
A Whirlwind Of Stupidity
Extra Stupid, Hospital, Patients, USA | Healthy | May 24, 2018 (I work at a small emergency department, not far from an amusement park. We get a steady stream of minor injuries from the park most days, but this one is unique. A teenage boy who is definitely old enough to know better is brought in by ambulance after he calls 911.) Doctor: “So, what made you call 911 today? Must have been pretty serious.” Boy: “Well, I started getting really dizzy. And I felt like I was going to throw up.” Doctor: “Hmm, well, that could be any number of things. Did you do anything new or unusual today that might have triggered these symptoms?” Boy: “I felt fine until I went on the Tilt-a-Whirl…” Doctor: “I… you… I think you’re going to be okay.” (Yes, he literally called 911 without asking his parents because he got motion sick. No, he didn’t have a developmental disability that would have explained his decision. His older sister showed up shortly after, heard what he’d done, slapped him upside the head, and dragged him out of the department. His parents are not going to be happy with the bill.) |
Better Late Than Never!
Australia, Language & Words, Medical Office, Patients, Silly | Healthy | May 23, 2018 (In Australia, certain medical costs are covered by Medicare for everyone and some only for specific populations. A person with a chronic disease can access some funding for allied health visits through a program colloquially called a Care Plan. Word of mouth from friends or family often makes people aware of this.) Elderly Female Patient: “My friend told me I should ask you about family planning. “ Doctor: *taken aback* ” Did you mean family planning? Because that’s things like contraception.” Patient: “OH! ” *laughter* Doctor: “Oh, you meant a Care Plan!” *more laughter from both* “Unless you did want to have a baby?” |
Tic-ing Along Nicely Until You Came Along
Gym, Health & Body, Illinois, Jerk, Strangers, USA | Healthy | May 22, 2018 (I have pretty mild Tourette’s syndrome, with my only real vocal tics being a wheeze, a cough, or consistent sniffling. Most people understand once it’s explained to them. I’m at the gym, working on the arc trainer, and my Tourette’s is having a bad day, so I’m making all manner of noises. Next to me are two ladies. I have my headphones on, so I’m pretty oblivious to the goings-on around me, when suddenly I’m being tapped on the arm. I take my headphones off and look over to see one of the ladies standing by the machine I’m on.) Lady: “Excuse me, but you should be wearing a mask if you’re sick.” Me: “Huh? I’m not sick. I feel fine, but thanks?” Lady: “You’re coughing and wheezing and sniffling. You must have a cold or the flu. You shouldn’t even be here, but if you’re going to be, you need a mask!” Me: “Oh! I’m sorry; I actually have Tourette’s. I’m not sick; those are just my tics.” Lady: “If you’re sick, you should wear a mask.” Me: “But I’m not sick. I just told you. I have Tourette’s. It’s a neurological thing. I’m not physically ill.” Lady: “I’m a nurse! I know what Tourette’s is, and you should be wearing a mask!” (At this point, I’m more annoyed by the fact this lady is interrupting my workout than her insistence she knows more about my health than I do.) Me: “If you know what Tourette’s is, then you know a mask wouldn’t do any good. I am not sick. I’m sorry if the tics caused some confusion.” Lady: “You should be wearing a mask if you’re going to be sick here! I’m going to complain to the front desk!” Me: “But I’m not sick. And really, if you’re worried about germs, is this really the place for you to be?” Lady: *after a moment of silence* “You should have a mask.” (She and her friend then moved down to the end of the row of cardio machines and went back to their workout, and I went back to mine. They kept shooting me dirty looks throughout. The worst part is my Tourette’s gets worse when attention is drawn to it, as I get very self-conscious and nervous. So, thanks. Nice job breaking it, lady.) |
Tic-ing Along Nicely Until You Came Along
Gym, Health & Body, Illinois, Jerk, Strangers, USA | Healthy | May 22, 2018 (I have pretty mild Tourette’s syndrome, with my only real vocal tics being a wheeze, a cough, or consistent sniffling. Most people understand once it’s explained to them. I’m at the gym, working on the arc trainer, and my Tourette’s is having a bad day, so I’m making all manner of noises. Next to me are two ladies. I have my headphones on, so I’m pretty oblivious to the goings-on around me, when suddenly I’m being tapped on the arm. I take my headphones off and look over to see one of the ladies standing by the machine I’m on.) Lady: “Excuse me, but you should be wearing a mask if you’re sick.” Me: “Huh? I’m not sick. I feel fine, but thanks?” Lady: “You’re coughing and wheezing and sniffling. You must have a cold or the flu. You shouldn’t even be here, but if you’re going to be, you need a mask!” Me: “Oh! I’m sorry; I actually have Tourette’s. I’m not sick; those are just my tics.” Lady: “If you’re sick, you should wear a mask.” Me: “But I’m not sick. I just told you. I have Tourette’s. It’s a neurological thing. I’m not physically ill.” Lady: “I’m a nurse! I know what Tourette’s is, and you should be wearing a mask!” (At this point, I’m more annoyed by the fact this lady is interrupting my workout than her insistence she knows more about my health than I do.) Me: “If you know what Tourette’s is, then you know a mask wouldn’t do any good. I am not sick. I’m sorry if the tics caused some confusion.” Lady: “You should be wearing a mask if you’re going to be sick here! I’m going to complain to the front desk!” Me: “But I’m not sick. And really, if you’re worried about germs, is this really the place for you to be?” Lady: *after a moment of silence* “You should have a mask.” (She and her friend then moved down to the end of the row of cardio machines and went back to their workout, and I went back to mine. They kept shooting me dirty looks throughout. The worst part is my Tourette’s gets worse when attention is drawn to it, as I get very self-conscious and nervous. So, thanks. Nice job breaking it, lady.) |
Eye See Death
Bad Behavior, British Columbia, Canada, Optometrist/Optician, Patients, Vancouver | Healthy | May 21, 2018 (A customer and her husband have walked in and I go over to help them find some glasses. During our conversation, I ask the wife if they’ve seen an optometrist, as we have one on staff that accepts walk-ins.) Customer: “Yes, we’ve already seen an optometrist. Several, actually. It took us a long time to find one that we like.” Me: “Oh, I’m sorry to hear that. I’m glad that you found one that you liked.” Customer: “Yes, they were all so awful. One was so bad that we had to report him to the Board of Optometrists!” (I usually avoid getting into the politics and gossip regarding other optometrists, so I try to keep my response vague. The wife seems to be getting more agitated the more she talks about it.) Me: “Oh, I’m sorry to hear about that.” Customer: “Well, I heard he’s dead now, anyway, so that’s good!” Me: “Wow… That’s actually really horrible.” Customer: “Oh. I guess I shouldn’t say things like that, should I?” (The customer shrugged and turned to ask her husband a question, completely unfazed. I’ve worked all kinds of retail over 15 years now, and I’ve never heard something so awful come out of someone’s mouth before. I left them alone to look and never helped the couple again.) |
Two Wrongs Don’t Make A Right
Extra Stupid, Hospital, Patients, USA | Healthy | May 20, 2018 (I work in healthcare and am talking to a man in his fifties who is having angina for the first time.) Me: “You haven’t had a heart attack, but this pain is probably coming from your heart.” Man: “But I’m only 50-something, and there are no heart problems in my family. Why would that be?” Me: “You smoke 30 cigarettes a day and drink two cartons of beer per week. That’s not good for your heart. You should think about cutting down.” Man: “I’m sick of you people telling me that bulls***! It’s a scientifically proven fact that smoking makes your arteries smaller, and drinking makes them bigger! If I keep drinking and smoking, I’ll be fine!” Me: “That’s not at all how it works, but I see I’m not going to change your mind. You’ll be going upstairs soon.” Man: “I want to go out for a smoke!” Me: “That’s really not a good idea.” Man: “What would you know?!” Me: *gives up* |
Carrot Top, Meet Carrot Bottom…
Doctor/Physician, Extra Stupid, Medical Office, Patients, Rude & Risque, USA | Healthy | May 18, 2018 (I’m a medical student. My neighbor who is a doctor tells me this story. She has a patient with something stuck.) Neighbor: “So, you were cleaning the kitchen naked, tripped, and ended up with a carrot up your rectum?” Patient: *red-faced* “Yes…” Neighbor: “Honey, I’m a doctor. This is far from the weirdest case I’ve had. I also don’t have the right to comment on people and their experiments.” Patient: “So, when will I get this out?” Neighbor: “After the proctologist sees you |
Give Me Coffee Or Give Me Death
Hospital, Jerk, Liars/Scammers, Patients | Healthy | May 16, 2018 (I work in a hospital.) Me: “What can I get you to drink, sir?” Patient: “Coffee.” Me: “Well, it looks like you’re on a cardiac diet, which means you can’t have caffeine.” Patient: “You asked me what I wanted, and I want coffee.” Me: “I’m sorry, sir, I can’t give it to you.” Patient: “This is ridiculous! I’ve been drinking coffee every morning for the last sixty years. I want my coffee!” Me: “Sir. You are on a cardiac diet. That means that you can’t have caffeine, extra sodium, or fat. It could make your condition worse.” Patient: *tries to pull a fast one* “My doctor told me I could have it.” Me: “Well, your doctor needs to put it into our computer; otherwise, I could lose my job.” Patient: “MY DOCTOR SAID I COULD HAVE IT!” Me: “Sir, I know you’re lying. Otherwise, you wouldn’t be on this diet.” Patient: “GIVE ME THE F***ING COFFEE!” Me: *loses patience* “DO YOU WANT THE COFFEE OR DO YOU WANT TO LIVE?!” Patient: *sheepishly* “Can I have apple juice?” |
Survival Of The Fittest In Action
Doctor/Physician, Extra Stupid, Medical Office, Patients, USA | Healthy | May 14, 2018 Me: “Hello, this is [Doctor]’s office. Can I help you?” Patient: “Yeah, is there an injection I can get for my gout?” Me: “I don’t think so. I think we only give injections for muscle pain, but I can double-check for you.” Patient: “Yeah, check. I’m going away this weekend and my ankle really hurts. My primary doctor says it’s not gout. I had these labs done, and they all say it’s not gout, but it really hurts.” Me: “It’s not gout, but you want to know about a gout injection?” Patient: “Well, they say it’s not gout, but I was at a bar and a guy looked at it and said, ‘That’s gout, all right!'” Me: *pause* “A guy at the bar?” Patient: “Yeah. And he gave me one of his pills, and it really helped.” Me: “You took a pill from some guy in a bar?!” Patient: “Yeah, it really helped, and it was gout medicine, so I think I have gout. So, is there an injection?” Me: “Hold, please.” (At this point, I go ask my manager if a gout injection exists, which it doesn’t, and I explain the situation. She agrees that this is completely stupid, but that if the woman wants gout medication, we can prescribe it.) Me: “Thanks for holding. Turns out there’s no injection for gout.” Patient: “Really? My ankle’s killing me.” Me: “Well, if the medicine you took worked for you, we may be able to write you a prescription for it.” Patient: “Oh, I already have a prescription.” Me: “You… already have a prescription that stops your pain? Are you taking it?” Patient: “No, I thought an injection might be faster.” Me: *long pause* “Is there anything else you need today?” Patient: “No, thank you.” *click* Me: “Oh. My. God.” |
Hippocrates Is Rolling Over In His Grave
Doctor/Physician, Insurance, Jerk, Medical Office, USA | Healthy | May 13, 2018 Me: “Thank you for calling. How can I help you?” Doctor: “I need to verify my patient’s coverage. Her number is [number].” Me: “I’m sorry, ma’am, but there is a problem and I can’t access that account. I will have to forward this issue over to our technical department, and they will get back to you as soon as possible.” Doctor: “I need this information immediately. Can I talk to them now? It’s very important.” Me: “I’m sorry, they are very backed up over there and everything is handled in the order it is received. You will be added to the queue and they will get back to you later today.” Doctor: “What if she was dying and I needed her coverage information? What then?!” Me: “Ma’am, with all due respect, if the patient was dying there in your office, I would hope you would treat her regardless of her insurance coverage.” Doctor: “Well, yes — I mean… Just make sure they call me today.” *click* |
Where The Sun Don’t Shine, Bungholio
Extra Stupid, Patients, Pharmacy, USA | Healthy | May 12, 2018 Customer: “These things don’t work! They are hard to swallow and I nearly choked to death.” Me: “Ma’am, they are suppositories. You don’t swallow them; you insert them rectally.” Customer: “What does that mean?” Me: “You unwrap them and insert them in your rectum.” Customer: “What’s my rectum?” Me: “Ma’am, please forgive me, but your rectum is your butthole.” Customer: “Well, up yours, too!” *stalks off* (This is not the first time someone misunderstood when we explained how to use a suppository. It’s the only time we can tell a patient, “Up yours,” and get away with it!) |
Wasn’t Going Through Labor Enough?
Australia, Hospital, Jerk | Healthy | May 11, 2018 (I work in a busy maternity ward, and I’m constantly amazed at how many people will show up to visit someone who’s just given birth. Your ex-boyfriend’s best friend’s ex-girlfriend’s third cousin from grade school will show without batting an eyelid. The following exchange is unfortunately very common:) Visitor: “Hi, I’m here to see Lisa Jones.” Me: “I’m sorry, I don’t have anybody named Jones. Is there another name she might be using?” (Even people who are married often book in under their maiden name, as a way of not getting too many visitors, and elderly people often assume the woman’s name is the same as her partner’s, even if they’re not married, because they can’t imagine letting the hospital know you’re having a baby out of wedlock!) Visitor: “She must be here; she was only born this morning.” Me: “Wait, is that the baby’s name? I need the mother’s name. She’s the patient. As the baby’s name isn’t registered yet, all babies are listed as ‘Baby of [Mother].’” Visitor: “The father is Dick Jones.” Me: “I’m sorry, I need the mother’s name; otherwise, I can’t help you.” Visitor: “I think her name might be Ann.” Me: “I honestly can’t help you if you don’t know her name.” Visitor: “Couldn’t you just check the fathers’ and the babies’ names?” Me: “We. Have. No. Record. Of their names. Only the mothers are admitted as patients.” (At this point, even if there’s only one patient on the ward named Ann, and I KNOW that’s who you’re looking for, there’s no way you’re getting in to see her if YOU DON’T EVEN KNOW HER NAME!) Me: “Well, could you call her? Or the father? I’m sure he can tell you what name she’s using.” Visitor: *doubtfully* “Well, I don’t really know him.” (So, you don’t know the mother, as you, “think her name might be Ann,” and you don’t really know the father, usually a vague acquaintance such as, your partner plays football with him, and you maybe know the mother by sight, but you think it’s appropriate to come see her in the, hospital hours after she’s given birth?!) |
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