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Old 03-06-2022   #161
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Who Traumatized This Poor Tech?!
Bad Behavior, Employees, Insurance, Money, Pennsylvania, Pharmacy, Pittsburgh, USA | Healthy | January 26, 2022
Due to a variety of circumstances, our health insurance benefits come from my husband’s former (lousy) employer. They have switched to a new plan that is horrible. I signed us up for a plan from the marketplace but we are forced to keep the current plan for a month. I need to pick up a refill on my husband’s medication and it’s less than a week before Christmas.

Me: “I’m here to pick up a prescription for [Husband].”

Tech: “Sure. Can I get a date of birth?”

She enters the date of birth and freezes, staring at the computer. Finally, she starts to speak.

Tech: “Um, yeah, so, uh, we, we got his inhaler. It, um, it came in today.”

Me: “Okay?”

Tech: “So, it’s um, the insurance…”

Me: “I assume it’s more expensive under this plan.”

Tech: “Uh, yeah. It’s $405.00.”

Me: “Holy s***. Okay.”

Tech: “So, do you want it?”

Me: “It’s not that I want it. It’s that he needs it, so… yeah.”

Tech: “It’s $405.00.”

Me: “Yes.”

Tech: “Hang on. I’m trying to figure this out.”

Me: “This is horrible insurance. It just started at the beginning of this month and we have new insurance starting next month. I know that’s why. It doesn’t matter about the details.”

Tech: “HANG ON! I’M TRYING TO FIGURE THIS OUT!”

I stand there, stunned.

Tech: “They are saying you haven’t reached your deductible yet. Your deductible is—”

Me: *Interrupting* “I know. This plan started this month. We have a new plan for next year. We will never reach the deductible.”

Tech: *Almost yelling* “I know it’s almost Christmas. I can’t help it!”

Me: “Unless you are actually an insurance company executive in disguise, it’s not your fault. Are you ready for my card?”

Tech: “MA’AM! IT’S $405.00!”

The pharmacist, who had been helping another customer, comes over.

Pharmacist: “It’s fine, [Tech]. She’s not upset. She’s not yelling. Just ring her up.”

Tech: “IT’S NOT MY FAULT!”

Pharmacist: “I know. But she’s not mad at you. Just move and I’ll finish up.”

Just then, the store manager and a security guard come RUNNING toward us.

Manager: “Did they get away?”

Pharmacist: “Who? What’s going on?” *Pauses* “OH, MY GOD! [TECH]! Did you hit the panic button?!”

Tech: “Yes, she was upset.”

Pharmacist: “She was shocked at the price but she was not a problem.”

Manager: “What’s going on?”

Pharmacist: “This lady was picking up a refill. Last month it was $45. The new insurance price was $405.00”

Manager: “HOLY S***!”

Pharmacist: “That’s what the customer said, but she was much quieter about it. She wasn’t yelling or upset. She was just very surprised. I’m going to have a talk with [Tech]. There’s no issue here. You guys can leave.”

He manages to finish things up and I pay. All the while, the manager and security guard stand there, staring at me.

Pharmacist: “Ma’am, I’m really sorry about all this. You did nothing wrong.”

Me: “Look, don’t be too hard on her. I’m going to assume that most people scream at her for things like this. I was expecting the price to have gone up — maybe not by 800% but up. I’m sorry if she thought I was yelling.”

Pharmacist: “You were fine. I think she just needs to take her break now.”

I sincerely hope she calmed down during her break
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Old 03-06-2022   #162
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How Do These People Become Doctors?!
Bad Behavior, Doctor/Physician, Europe, Hospital | Healthy | January 23, 2022
My daughter has autism and PANS, which is a condition that has psychiatric and neurological symptoms. Recently, she has been complaining of pain in her right hand and foot. We go see a pediatric neurologist to see whether this is a real thing, or if she is using it as an excuse when she doesn’t want to do something. (It’s a possibility at her age.)

I know that pediatric neurologists mostly deal with epilepsy and less with muscle problems/neuropathy, which this resembles, but I can’t find out which one is more focused on that, so we go to the “top” guy.

I enter beforehand by myself to explain everything — that we need him to find out if it’s real and that it could be her fibbing. My daughter comes in and the doctor positively booms at her:

Doctor: “Look, I want to show you this song online!”

Very urgently, I ask him to turn off the video on his phone, because her ONLY big fear is unknown music videos. My daughter’s eyes have gone wide and her hands are pressing her headphones into her ears.

Doctor: *To me* “Shut up!”

My daughter finds her words and tells him to turn it off, and in a big show of bravery, she doesn’t run out of the examination room.

He gives her paperwork a very thorough look and tells us rambling stories about his work. My daughter is shuffling around and ends up sitting in his lap while he is talking to us; she is friendly like that. At one point, the doctor grabs her by surprise in a tight hold.

Doctor: “We will give you a big injection now!”

I am happy to say that my daughter has great experience with doctors and me and knows that I am the one calling the shots and that no surprises ever happen, so she looked at me and I quickly let her know that there wouldn’t be any shots today. I was not opposing the doctor. There was no shot; this was his amazing idea of a joke!

The whole time, he never once examined her physically. In the end, he gave us the recommendation for a multivitamin — at which I rolled my eyes — and a comment on the fact that I am “pretty feisty” and that he “respects that”.

Sadly, the doctor didn’t know that my husband is the lawyer for this group of hospitals, but he will find out pretty soon. We did find a specialist for neuromuscular problems and she is having a big, proper exam at another hospital in a few weeks.
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Old 03-06-2022   #163
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Isn’t That Against The Geneva Convention?
Belgium, Family & Kids, Funny, Hospital, Spouses & Partners | Healthy | January 20, 2022
My mother was pregnant and about to give birth at the hospital. It was early in July and my mother was sweating profusely due to the effort of labor and the heatwave. A nurse gave my father a wet washcloth, assuming my father would wipe my mother’s face with it. Instead, he pressed it on her mouth and nose and started screaming:

Father: “Breathe! Breathe!”

A few minutes later, my brother was born safely. The nurses were still laughing. To this day, my father claims he doesn’t remember.
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Old 03-06-2022   #164
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Does Anyone Else Suddenly Have Sweaty Palms?
Bad Behavior, Colorado, Denver, Hospital, Nurses, USA | Healthy | January 17, 2022
CONTENT WARNING: Needles



I’ve had a chronic illness since I was a baby, which has caused me to experience a lot of medical tests and treatments. When I was thirteen, I had a medical event and started breathing abnormally. My mom had to call 911, and I was taken to a children’s hospital. I was immediately admitted and put in a private room. I had a few tests, was put on oxygen, and was hooked up to a bunch of monitors. Then, a new nurse came in.

Nurse: *Visibly nervous* “Hi. I’m going to take some blood today.”

Me: “Okay, it’s no problem. I’m used to bloodwork and stuff.”

The nurse continued to look uncomfortable and started shuffling around the room, getting out supplies. I noticed that the needle he pulled out was really unusual, as it was extremely large and wasn’t an IV needle, which is what is usually used for blood work when someone is admitted to a hospital.

He sat down, and I could see that his hands were shaking violently. He put a large white towel under my arm and cleaned my entire arm with orange antiseptic, the kind used for surgical sites.

Me: “Why are you using that? Why not just use the regular alcohol wipes?”

He didn’t answer but started putting a tourniquet on my arm and handed me a stress ball.

Nurse: “Squeeze that as hard as you can.”

The nurse unwrapped the needle and I could fully see the size of it. It was enormous, and my heart started pounding. I’d never seen a needle like it, despite having constant IVs and blood draws throughout my life.

The nurse was now trembling like a leaf in the wind.

Nurse: “This is going to hurt… a lot. Stay still; that’s really important. Don’t move at all, even if it hurts.”

Me: “Okay…”

I was terrified. I had no idea what was going on or why a simple blood draw would hurt so badly.

Nurse: “Breathe in… and out…”

As I let my breath out, the nurse (still with shaking hands) held my wrist down and plunged the needle into my forearm. It was put in at a strange angle, pretty much at a full ninety degrees, and was stuck in very deep and forcefully. I was immediately overwhelmed with pain, my vision started tunneling, and it took every molecule of effort I had not to move or scream. It seemed like it took forever, but eventually, the tubes filled with blood and he pulled the needle out. Then, he just bandaged my arm and left, without acknowledging anything that had just happened.

I was fully weirded out by the entire experience. I was certain, at the time, that the nurse was incompetent or something, especially since he seemed so nervous.

It wasn’t until a full eight years later that I found out what even happened! I recently requested a copy of my records from that hospital and saw the write-up from that visit. I was floored to see that the test they were actually performing was an arterial blood gas (ABS)! In the test, a large needle is put straight into an artery, and it is considered to be extremely painful — so painful that it is unethical to perform it on anyone without giving them local anesthetic first. Not only was I not given local anesthetic (AS A CHILD AT A CHILDREN’S HOSPITAL), but nobody bothered to even explain what was going to happen, what test they were performing, or that it was any different than a regular blood draw or IV.

It truly was one of the most memorable (and horrible) things I’ve ever experienced in a medical setting, and I never went back to that hospital.
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Old 03-06-2022   #165
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They Went To Medical School For THIS?
Bad Behavior, Hospital, Parents/Guardians, USA | Healthy | January 11, 2022
I’m an emergency ward doctor. One day, they told me my mom was having problems breathing. She was suffering from a certain contagious illness, and I couldn’t see her in three days. The news wrecked me for some minutes. I sat down and grabbed my head to put my mind together.

At that exact moment, someone with a massive brain stroke came to ER. I rushed to help. It took around thirty minutes for me to come back.

This resulted in a man screaming and swearing at me.

Man: “What’s taking so long? My son could’ve died waiting for you!”

Me: “Sir, there’s a person whose brain is literally bleeding. We had to attend to them.”

Man: “Well, they’ve probably been bleeding for some days now! My son has a runny nose!”
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Old 03-07-2022   #166
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Good Thing You Had Another Basket To Put Your Eggs In
Baltimore, Doctor/Physician, Lazy/Unhelpful, Maryland, Non-Dialogue, Pets & Animals, USA, Vet | Healthy | November 27, 2021
We keep backyard chickens. One day, we find that our hen Emma has been savagely attacked — we believe by a raccoon — as she was brooding on her nest. Emma is a big chicken; she probably got the injury because she stood her ground and fought the raccoon rather than letting it have her eggs. And since two small Silkie hens have disappeared, presumed dead, we credit Emma with saving the lives of the other two hens that are still safe.

We take our war hero to a vet that we use a lot, not because we like them, but because they are close by, open twenty-four hours, and treat birds. Emma is indignant and unhappy and obviously in a lot of pain, but she is feisty and pretty energetic for a hen with a giant piece of flesh torn out of her backside.

Immediately, I start to see red flags. They warn me that Emma might have to be put down because, if she was bitten by a raccoon, she might have rabies. Chickens get rabies so rarely, I don’t believe it’s ever happened in the US; the CDC claims chickens can’t get it. Because they don’t have saliva, they can’t transmit it if they do get it. Then, they tell me that there is nothing they can do. They can’t stitch her up. They strongly recommend that we put her down because chickens don’t survive injuries like this. They tell me she is “dumpy” — meaning withdrawn and low energy, seen in dying birds but also in ones that are just in a lot of pain — and that she cannot recover from this.

I have seen many chickens die. Emma does not strike me as a dying chicken. My husband and I agree that we cannot leave Emma with this vet. They’re quoting me $1,400 for an overnight stay, which is bad enough, but they’re recommending euthanasia so strongly that they make me sign paperwork saying that I am refusing the recommended treatment against medical advice. We both feel that if the vet there feels so strongly in favor of euthanasia, Emma will not survive the night.

There’s another vet that takes birds forty-five minutes away from my house and they’re not open twenty-four-seven. I demand my bird back. She has had no treatment aside from her wound being washed. They give me antibiotics and painkillers to give her but they have not given her anything for pain or wound treatment themselves. And by the time they finally hand her over, it’s fifty minutes until the other vet closes.

I drive like a bat out of h*** to the other vet and show up minutes before closing. They check her in and take her back immediately for wound care and painkillers. After about half an hour, the vet comes to see me. He wants to do surgery on her in the morning. He says that chickens are one of the toughest birds out there and he’s seen chickens live through worse. And the cost of surgery and an overnight stay is going to be like $350.

Emma has a long and tedious recovery, penned in our house because other chickens will attack a bloody wound. We have to give her antibiotics and painkillers by hand for twenty days, and she has to go back three times for dressing changes and once for an additional surgery, but for a sum total of around $600, I end up with a healthy if cranky chicken whose feathers have grown back so you can’t even see her wound, who is still laying eggs despite the injury to her butt, and who is once again Top Bird in the pecking order around here.

I’m never taking a bird to the first vet again if I can help it.
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Old 03-07-2022   #167
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One Form Fits All
Funny, Health & Body, Hospital, USA | Healthy | November 23, 2021
I just gave birth, twelve hours ago, to a perfect baby girl. Unfortunately, somewhere along the way, between walking and position changes, I managed to twist my knee. I didn’t care at the time; I just wanted to hold my daughter and sleep.

When I wake up in the morning, it’s swollen and painful, so they make arrangements for an X-ray and MRI.

The technician meets me with a wheelchair in my room, where my daughter is sleeping in her bassinet next to my bed. They confirm my name and date of birth and scan my bracelet.

Technician: “Is there any chance you could be pregnant?”

I point at my daughter and laugh.

Me: “Absolutely NONE!”
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Old 03-07-2022   #168
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We Suppose This Might Be Problematic
Employees, Jerk, Lazy/Unhelpful, Pharmacy, USA | Healthy | November 19, 2021
A particular medication that I’ve needed for a while comes in several forms: injections, suppositories, and oral pills. I’ve been on all three varieties over the past few years. This scene happens as my doctor has just switched me from injections to pills and I go to fill the new prescription at the pharmacy for the first time.

The pharmacist hands me a bottle of what looks like large pills, but I review the instructions on the label before I leave and notice that something seems off, so I go back up to the counter to ask the pharmacist a question.

Me: “Excuse me, but the instructions on this medication say to ‘insert vaginally,’ and I’m pretty sure I’m supposed to be on the oral form of this medication right now. The bottle you gave me looks like pills, not suppositories, so I’m guessing it’s just mislabeled, but I want to double-check that I got the right thing before I leave.”

The pharmacist answers in a condescending voice.

Pharmacist: “No, this medication is always a suppository. Don’t swallow it; insert it vaginally.”

Me: “But I was just at my doctor’s office yesterday and he told me I’d be getting an oral version of the med now. Right now I’m taking a version of this medication that’s an intramuscular injection, so I know it comes in multiple forms. Also, I’ve been on the suppositories in the past and they didn’t look anything like this. But this is my first time taking the oral version, so I’m not positive what it’s supposed to look like. Are you sure these aren’t pills that I’m supposed to swallow orally?”

Pharmacist: “No, just follow the instructions on the label and call your doctor if you have any questions.”

Me: “I’m sorry, but this just doesn’t make sense to me, and these really look like pills, not suppositories. Can you please just double-check the prescription before I leave?”

The pharmacist rolls his eyes and snatches the meds out of my hand. He comes back a few minutes later.

Pharmacist: “Your doctor wrote the wrong thing down, but I called and checked and you’re supposed to be on pills, not the suppositories. Here’s the correct medication for you.”

Then, he handed me back the exact same bottle of pills with a different label with instructions to “swallow by mouth”. He never apologized or acknowledged his error in any way.

I simply thanked him and left, but I’m sure glad I pay attention and aren’t afraid to advocate for myself. Even if my doctor did write the wrong instructions on some form, isn’t it supposed to be the pharmacist’s job to catch errors like that? And how could he not tell the difference between pills and suppositories? They look nothing alike!

I still see that pharmacist every time I go to that store. I just hope he hasn’t hurt anyone else by messing up their meds too badly!
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Old 03-07-2022   #169
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Literally Life-Threatening Levels Of Stupidity
Emergency Services, Hospital, Stupid, USA | Healthy | November 15, 2021
I work at a hospital switchboard. An emergency services dispatcher has put a caller through who is looking for a patient and insists that they are with us. We have just established that they are not at our hospital.

Me: “I’m sorry, he’s not at this hospital. You need to call back the dispatcher to find out.”

Client: “What’s their number?”

Me: “9-1—”

Client: “Wait! Wait! Let me get a pen. Okay, go.”

Me: “9-1-1.”

Client: “9… 1… 1… Okay. So, do I put my area code in front of that
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Old 03-07-2022   #170
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The Anticipation Is Usually Worse Than The Shot
Health & Body, High School, Non-Dialogue, Nurses, Students, UK | Healthy | November 10, 2021
In Year Eight, all the girls in my school had to have what we called the “cancer jab”, which was administered during school hours. Logically, I knew I needed this jab to vaccinate against something and that not having it would be bad, but emotionally, I was a wreck.

I’d never had a jab without my dad present before, and on the day of the jab, I found out they weren’t using the painkiller cream I was used to. Combined with a rather severe phobia of being “stabbed” by needles — thanks, egg donor — and the rumours going around about the pain and numb arms other students were experiencing, I was not exactly looking forward to my class being called for ours.

Eventually, the time came, and we were led to a room of the school we had never been in before. There was a row of chairs and nurses, and they were calling out names in alphabetical order, which meant yet more waiting because my name was in the middle. I was trying not to watch the others get their jabs and trying to convince myself that I was not going to freak out. I had it all sorted out in my head. I was going to sit in that chair, the jab would magically just happen without me freaking out, and then I could leave.

This plan fell apart the moment I sat down. The nurse had to ask me questions rather than psychically knowing I had this phobia and wanted to just be stabbed quickly so I could leave. I answered all the questions, albeit kind of curtly, despite not seeing the point in most of them. Like, I was twelve; of course I wasn’t pregnant. Why would you even ask that? In hindsight, I know that all the nurses were kind and professional and non-judgemental the whole time, but Kid Me didn’t understand that yet.

After what felt like an eternity, the nurse asked if I was ready for the jab. Nope, I am not ever going to be ready to be stabbed, thank you very much. This question pretty much started me spiralling into a meltdown. Most of what happened next was a big fuzz of panic in my memory until my best friend came over and held my hand. Her class was called sometime after mine and she walked over after getting her own jab, so I’d been here a while.

Another nurse came over and tried to talk to me, and the first stood quietly far too close, and my friend was trying to be reassuring, and I “knew” I was being watched by all of the other students and maybe the other nurses, even though I couldn’t focus on them to check if they were actually looking. It was all far too much, but at least I could vaguely see and hear by then, even if the time between hearing words and understanding what they meant was far too long. The nurses also occasionally spoke to my friend, but I couldn’t focus on what they were saying.

I kept getting asked if I wanted the jab and I kept choking out that this was very much the opposite of what I wanted but I knew I needed to have the jab, though nowhere near as eloquently. Eventually, the other nurse told me that they could not force me to have the jab, but if I didn’t have it, then they’d have to tell my dad that I’d refused it.

I did not want them to tell my dad. I was supposed to have this vaccine, so refusing it was a bad thing to do. I didn’t want my dad to know I was being bad because that would lead to lectures and not being allowed on the game consoles. So, I managed to pull myself together enough to stop rocking while one nurse held my arm still and my friend kept her grip on my hand. And then, while my eyes were squeezed shut and looking in the opposite direction, the other nurse administered the jab.

It didn’t hurt as much as it should have. I still felt it, so I know I had the jab. But it confused me because there was supposed to be so much more pain. I knew what needles felt like; I had memories as recently as five years earlier where the entire memory consisted of pain and hurt and dread and screams. This couldn’t be over yet. I kept asking the nurses if it was really done, and they were all reassuring smiles and sent me on my way.

Someone asked my friend to escort me to room F11. There were quite a few autistic kids in our school, so we had a couple of rooms just for us, and this was one of them. My friend was allowed in with me even though she usually wasn’t, and we just sat there together until I’d calmed down and then talked until the school day ended.

Thankfully, my general phobia of needles has lessened to the point where I haven’t freaked out this bad in years, though my phobia of the specific kind of needle the egg donor used is still bad enough that I cannot physically say what kind it was.
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Old 03-07-2022   #171
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How To Insure Your Customers Never Come Back
Arizona, Health & Body, Impossible Demands, Insurance, USA | Healthy | November 2, 2021
I have a long history of female issues and being precancerous. It has led to the need for a hysterectomy. I get all scheduled for surgery, and a few weeks prior, the doctor’s office calls me and informs me that my insurance will not cover my procedure until I “try” a medication that I have never heard of OR birth control… which I am supposed to take for three months.

This instantly amuses and irritates me. I am a forty-year-old female with three biological children. The youngest is almost fifteen. When I had her, I had a tubal ligation. For those that don’t speak medical… I got fixed. Therefore, I have been unable to have children for all of fifteen years now and I definitely don’t plan on having any more.

I reluctantly agree to the birth control, only because I have taken it once upon a time. My fiancé goes to pick up my birth control and, lo and behold, he is told that insurance will not authorize payment for it.

Let me get this straight: my insurance refuses to allow me to have a surgery that is medically necessary and is documented as such by more than one doctor. The insurance is making me take this medication in order to approve my surgery. But they are refusing to cover it. Did I get that right?

My insurance has gone downhill for the last few years but this takes the cake. When we get married in December, I will be leaving my insurance for my fiancé’s. This is the most ridiculous thing I have ever witnessed. I know one day I’ll look back and laugh, but right now I’m still too angry to do so.
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Old 03-07-2022   #172
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Has Your Brain Been Deprived Of Oxygen?
Current Events, Dentist, Impossible Demands, Medical Office, Stupid, USA | Healthy | October 30, 2021
Receptionist: “Thank you for calling Dr. [My Name]’s office. How can I help you?”

Patient: “Hi. I really need Dr. [My Name] to write a medical exemption for my children.”

Receptionist: “I’m not sure if we can do that for you.”

Patient: “This is ridiculous! I demand to speak to Dr. [My Name] right now!”

The receptionist pages me and I take the call.

Me: “This is Dr. [My Name]. How can I help you?”

Patient: “They are requiring masks in public schools for my children, and it’s affecting them horribly. This is a vital time for their development! They need oxygen and they are being deprived!”

Me: “I’m sorry, Ms. [Patient]. I am not capable of writing either of your children a medical exemption for masks.”

Patient: “Why not?!”

Me: “Because I’m a dentist. There are no dental reasons why you can’t wear a mask. Perhaps this is a conversation for your pediatrician?”

Patient: *Screaming* “I tried that! They told me my children didn’t have any medical problems!” *Click*

The patient called back a week later to schedule appointments for cleanings. Both children showed up… in masks.
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Old 03-07-2022   #173
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Caught In A Really Annoying Drug Ring
Ignoring & Inattentive, Medication, Pharmacy, USA | Healthy | October 27, 2021
My pharmacy sends out text messages as a reminder to order refills. You can answer “YES” to have the refill placed or “NO” to opt out. I don’t like the side effects of a certain medication, so my doctor switches me to a new medication.

Text Message: “REMINDER: Your medication [first three letters] is due for a refill. Reply YES to order a refill or NO to skip.”

Me: “No.”

Text Message: “You have opted out of refilling your medication [first three letters]. If this is an error, please contact [Pharmacy] at [phone number].”

Shortly after, my phone rings with the pharmacy number.

Me: “Hello?”

Pharmacy Tech #1 : “Hi there, this is [Pharmacy Tech #1 ] at [Pharmacy]. I’m calling in regards to your prescription for [medication #1 ].”

Me: “Yeah, I just cancelled it. The doctor—”

Pharmacy Tech #1 : “Oh, you really shouldn’t. We can go ahead and schedule a refill for you over the phone.”

Me: “No, the doctor said—”

Pharmacy Tech #1 : “You need to take your medication as prescribed by your doctor.”

Me: *With a point-blank tone* “And he prescribed switching to [medication #2 ].”

Pharmacy Tech #1 : “Oh.”

I hear the mouse clicking.

Pharmacy Tech #1 : “Thank you for your time.”

Ten minutes later, I receive another text.

Text Message: “REMINDER: Your medication [first three letters] is due for a refill. Reply YES to order a refill or NO to skip.”

This is the first medication again.

Me: “NO.”

Text Message: “You have opted out of refilling your medication [first three letters]. If this is an error, please contact [Pharmacy] at [phone number].”

My phone rings again. It’s the pharmacy … again.

Me: “Hello?”

Pharmacy Tech #2 : “Hi there, this is [Pharmacy Tech #2 ] at [Pharmacy]. I’m calling in regards to your prescription for [medication #1 ].”

Me: “My doctor switched me to [medication #2 ]. I just spoke with [Pharmacy Tech #1 ] and told him all about it.”

Pharmacy Tech #2 : “Um… Our system shows you’re due for a refill.”

Me: “I know, but I’m not.”

Pharmacy Tech #2 : “I don’t… um… you’re due. We need to schedule your refill.”

Me: “What do I have to do to get out of this loop? My doctor switched my medication. I am not filling [medication #1 ].”

Pharmacy Tech #2 : “But… you’re due.”

Me: “No, thank you. Please remove this medication from my file.”

Pharmacy Tech #2 : “Okay.”

Me: “Thank you.”

Ten minutes later, I received a third text for the same medication. I didn’t answer that time and they didn’t call back. When I went to pick up [medication #2 ], both technicians were there but they didn’t say anything.
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Old 03-07-2022   #174
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In For A Penny, In For Just Enough Pounds
Doctor/Physician, France, Medical Office, Parents/Guardians | Healthy | October 24, 2021
My grandmother can be pretty stubborn sometimes, and she can get worried about a lot of things. When her daughter, my mom, was just a kid — around seven years old, I think — she was worried because my mom was “too thin” and did not eat a lot of meat.

She went to the village doctor, who checked her weight.

Doctor: “Your daughter is fine; she’s in good health.”

Grandmother: “But she’s too thin!”

Doctor: “Okay, well, there’s a specialist from [Big City far away] coming into [Big City close to their village]. You can try going to see him.”

And that’s what she did. She managed to get an appointment and went to see this specialist. I can’t remember if he was a pediatrician or a nutritionist. He did some exams and came to the same conclusion as the doctor.

Specialist: “Your daughter is fine; she’s in good health.”

Grandmother: “But she’s too thin!”

Specialist: “Why does that bother you so much? Are you planning on selling her by weight?”

With that, my grandmother finally understood that she’d gone a little bit too far and stopped going to doctors for that. She sometimes tells this story, laughing about her stubbornness and the witty response of the doctor.
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Old 03-07-2022   #175
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That’s Just Hysterical!
Doctor/Physician, Funny, Hospital, Ignoring & Inattentive, Italy | Healthy | October 21, 2021
I’m relating my medical history to a doctor I’ve never seen before. He’s wrapped up the visit and is typing the report, and he’s already had two phone calls in the meanwhile.

Doctor: *Typing* “…and when did you have the hysterectomy?”

Me: “I don’t remember which year. It could have been… 2016, 2017. I’m not sure.”

Doctor: *Still typing* “Okay, I’ll put in 2016. But it was after the pregnancy, anyway, correct?”

Me: “I’m quite sure it was after the pregnancy, doc.”

Doctor: *Pauses* “Oh.”

It’s a hard time to be a doctor.
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Old 03-07-2022   #176
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This Doctor’s Inability To Listen Is Nauseating
Doctor/Physician, Emergency Room, Hospital, Ignoring & Inattentive, Uruguay | Healthy | October 18, 2021
After I’ve complained about stomach pain for a few days, along with vomiting and nausea, my mom takes me to the ER.

Doctor: “Have you considered you might be pregnant?”

Mom: “Excuse you?”

The doctor turns away from my mom and takes my hands, moving her chair closer.

Doctor: “I know it may be hard to admit this in front of your mom, but you have to consider the chance that you might be having a child soon.”

She keeps on talking like that, giving me recommendations and numbers to call for help with teen pregnancy. My mom and I are looking at her in horror, until my mom can’t take it anymore and leaves the room.

Me: “Lady. I am, one, a fifteen-year-old virgin, and two, asexual, with a girlfriend. No. I am not pregnant. Can you let go of my hands and actually do some sort of exam now?”

Doctor: “Sweetie, things like this can happen by accident. Maybe your boyfriend and you were not—”

Before I got the chance to correct her, my mother came back into the room with a nurse, who told the doctor the head nurse was calling her. I ended up being seen by a different doctor, who sent me to do some actual exams. After a lot of different exams and many weeks of pain, whatever I had finally passed. We never knew what it was, but it was certainly not a child!
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Old 03-07-2022   #177
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The Tantrum That Never Came And The Husband Who Stopped It
Awesome, Current Events, Jerk, North Carolina, Patients, Pharmacy, Spouses & Partners, USA | Healthy | October 15, 2021
It was 7:30, and I’d dropped into my local pharmacy in order to grab a prescription on the way home. I went back to the pharmacy counter and saw a woman hovering around the counter, wearing a mask, so I did as I always do and stayed a safe distance back to wait. She turned to me, immediately, and I realized I was in for something interesting, as she immediately asked me if I was there for a vaccine. I simply replied that I was there to pick up a prescription, and I could tell from the way she turned from me that she was trying to find someone to complain to. Her attitude radiated impatience and a little entitlement, so I was ready for fireworks.

After a moment, a man came around the corner and started talking to the woman; it turned out that he was her husband. He had been looking for something on the shelves and couldn’t find it but was going to check again since they were still waiting; she requested he stay at the counter because he was “better at talking” than she was. He told her to just call for him when the pharmacists got to them and headed back off to go find whatever it was he needed.

She then proceeded to start making “ugh” huffing noises, like she was scoffing at the wait already, but she did it so often there was hardly a second between her scoffing noises. It was like a mini-tantrum to herself. I don’t know how long they’d waited before I arrived, but I had only been there for maybe two minutes, and I’ve been to the pharmacy enough to know their wait times at the counter didn’t tend to be long if there wasn’t a line, so there was almost no way she’d been waiting more than a few minutes before I arrived, as the counter and back half were empty except for a car or two outside.

After another second, the head pharmacist/doctor in charge approached the counter to ask what they needed, and she called for her husband in a clipped tone before starting off anyway without waiting for him to get back to her.

Woman: “We’re here for our boosters.”

Doctor: *Not unkindly* “We don’t take walk-ins after 1:00 pm, and we don’t have appointments after 7:00.”

He could tell they didn’t have an appointment without having to ask, considering the hour, and his tone was mostly confused and a little concerned, like maybe they’d managed to book an appointment anyway and he was about to have to deal with a massive system issue. He was clearly anticipating fallout, either way. The woman opened her mouth, and I could hear the complaint starting in her throat through the half-second of tone she got out.

Then, her husband cut her off, emphatically and in a volume and tone that were almost teacher-voice-like.

Husband: “No. He is telling us what he can and cannot do.”

He then turned to the pharmacist and, in a pleasant tone, asked again about walk-in times so he knew when best to come back. The pharmacist walked him through using the app to make an appointment and clarified what vaccine they needed the booster for. The husband seemed almost pointedly pleasant when he talked, like he was making a point to his wife about how you talk to people when you can’t get your way. She didn’t say anything else except to ask what vaccine they had because, apparently, another of the same pharmacy carried the other kind, and when they left, they left quietly and with no further tantrums.
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Old 03-07-2022   #178
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Read Between The Lines
Awesome, Ignoring & Inattentive, Inspirational, Texas, USA, Vet | Healthy | October 10, 2021
It is against the law to prescribe medications to a pet that has not been examined by the doctor. I’m one of the more senior technicians at the clinic and have just clocked in for the swing shift when one of the doctors comes up to me and hands me a bottle of liquid medicine and a dispenser.

Doctor: “I’m so glad you’re here. In the lobby is a Mrs. [Pet Owner]. Some jerk left a cardboard box with a litter of eight puppies on her driveway last night. She can barely afford her one dog, much less eight, so she was going to take them to the shelter today, but overnight they started having diarrhea, and we all know what the local shelter does to sick puppies. So, she has called ahead and gotten prices and she decided she can afford an exam and a puppy diarrhea panel for two of the puppies. We had her just bring in one puppy so that she would still have money for treating it. [New Hire] was helping me with this one, but I don’t think she is ready to do this kind of discharge talk. Can you do it?”

Me: “Sure, what am I telling her?”

Doctor: “Let her know the puppy has [parasite], and it is incredibly unlikely that the rest of the litter doesn’t. So for his size, he’ll need 1mL of this every day for three days. We’re sending her 30mLs; the extra is for spillage. You understand exactly what I mean by ‘spillage’?”

Me: “You really have to ask?”

I go up to the lobby and put the charges in the computer and call the owner up to the counter.

Me: “Good news! It isn’t parvo. It is [parasite] and that is easy to treat. The rest of the litter likely has it as well, so we don’t need to do the tests on them. You just have to give this liquid once a day for three days.”

I demonstrate how to use the dispenser to measure the dose.

Owner: “Oh, that is great. So, how much is it?”

I tell her the price and her face falls.

Owner: “Oh, dear. That is a very expensive medication.”

Me: “Not really. You see, you only need to give him 1mL a day, and we are sending home quite a bit more than that so if you accidentally spill some you still have plenty.”

Owner: “I don’t think I could possibly spill that much. Can you send home less? I need to save up to bring the others in to get exams and medication for them.”

Me: “Well, yes, we do need to do exams on the other puppies in order to send home any medication with their names on it, but we want to make absolutely sure that, no matter what, this little guy has plenty. Just in case you drop some, or it sticks to the side of the dispenser.”

Owner: “But I won’t drop any, and I really doubt that much is going to stick to the dispenser.”

Me: “We are sending you extra so that if you accidentally grab the wrong puppy and give one of his siblings a dose instead, you will still have plenty of medication.”

Owner: “Oh, no, he has very different markings from the rest; I wouldn’t make that mistake.”

Me: “I really don’t know how else I can explain this. Um…”

Owner: “Explain what?! That you think I’m a clumsy idiot that will waste more of the medication than I actually use?!”

Another client who is waiting in the lobby comes up to the counter.

Man: “Excuse me, miss. I couldn’t help but overhear. Am I allowed to say what I think you are not allowed to say?”

Me: “Sir, as long as you aren’t threatening or being vulgar, I am not legally required to stop you from saying anything.”

Man: “Excellent!” *Turns to the puppies’ owner* “You said you have other dogs, right? They are sending you enough medicine for all of them, but legally, they can’t say that is what they are doing. So, pay for the medication, take it home, and ‘spill’ it down the other dogs’ throats. I’m assuming they are all the same size and therefore should get the same dose.” *Turns back to me* “That’s right, right?”

Me: “Nobody who works here would ever tell you to administer medication to an animal it was not prescribed to. That would be illegal. But yes, if we were to send home medication for the other puppies, they would be getting the same dose.”

Owner: “Oh, wow. Oh, gosh, thank you so much. I’m going to write a review telling everyone how awesome you are to do this for me.”

Man: “NO, YOU ARE NOT! They are bending the law pretty far for you and your dogs. You can talk about how nice they are, how caring the doctor was, and how they found a treatment plan within your budget, but you will most certainly not say anything about them sending home medication for an animal they didn’t examine.”

Owner: “Oh, right. That makes sense. Thank you all so much!” *Pays and leaves*

Me: “Thanks for helping with that.”

Man: “Not a problem. I didn’t want the poor dogs to suffer from foolish human disease.”

The puppies all recovered and we helped the owner find good homes for all of them. We still see the six that stayed in the area regularly for vaccines and checkups.
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Old 03-07-2022   #179
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No Pain, No Gain
Dentist, France, Patients, Stupid | Healthy | October 1, 2021
I’m a dentist. Sometimes we can’t fix teeth without extractions. When that happens and there’s no other viable option, we make prosthetics for the patients — basically dentures. It’s never a perfect option, but in the vast majority of cases, the patients are happy with them after a necessary touch-up and around two weeks of wear to get accustomed to their new prosthetics. You absolutely NEED to bear the discomfort for those two weeks if you ever want to get used to them.

I have this conversation on a weekly basis.

A patient calls in two weeks after being given the dentures.

Patient: “Those dentures don’t fit me. I can’t eat/talk/do backflips with them, and they hurt.”

Me: “Pain is normal during the first few weeks; I’ll fix that for you. How long did you wear them for?”

Patient: “I could only handle three hours!”

Me: “Yeah, I might see why they don’t seem to work…”
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Old 03-07-2022   #180
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Hospitals Are The Coolest Place To Hang Out!
Alberta, Canada, Current Events, Hospital, Impossible Demands | Healthy | September 29, 2021
I work at one of the main hospitals in the city, and I rotate between different entrances. Hospitals have been very strict with who they allow into the hospital since the health crisis, with only patients and select visitors being permitted. There are many people who try to come into the hospital despite not being a patient or knowing a patient who has been admitted, and a lot of my job involves calling the main switchboard and various units to ensure random people aren’t just wandering around and that people actually have someone they are going to visit.

One day, a visitor comes in.

Visitor: “I’m here to visit my grandmother.”

Me: “Can I have the spelling of her name, please?”

Visitor: “[Male First Name], uhh… [Last Name]?”

I call the main switchboard to see if they can locate the patient, and sure enough, they can’t find anyone under that name.

I report back to the visitor.

Visitor: “Oh, I have this friend here, [Male Name], and he’s in a wheelchair. You know him?”

This hospital has almost 1,000 beds, and I’m not exactly on a first-name basis with patients!

I asked for the spelling of their name, and… they couldn’t tell me. I informed the visitor that they needed the correct spelling of any patient’s first and last name in order to visit. The patient wandered out the door. This happens at least once a shift.
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