The Uninsured Dead
CHATS & DMS, INSURANCE, NEW ZEALAND, PETS & ANIMALS, ZOMBIES | HEALTHY | OCTOBER 24, 2017
(A few months ago we signed up for pet insurance for all four of our animals. This month, we got caught by surprise by the payment and as a result, one of the payments did not process correctly. This is the email we got regarding the payment that did not process
Email: “Please call us on [number] or email us quoting [policy number] in regards to your insurance payment for your pet Zombie.”
Gauze And Effect
CANADA, HEALTH & BODY, HOME, MARRIAGE & PARTNERS | HEALTHY | OCTOBER 24, 2017
(I have a minor surgery on my foot. By chance, the only gauze the doctor has to wrap it is bright red. I head home after, and my husband is already home. He has some emergency first aid experience.)
Me: “Ugh, it hurts. I guess I should take my sock off, see if that eases some pressure.”
(I take my sock off slowly.)
Me: *fake surprise* “Whoah, that’s red!”
Husband: *stares blankly*
Me: “Aww, you’re no fun. I thought the red gauze would freak you out.”
Husband: “So it’s gauze?”
Me: “Yep. It’s all the doctor had. It startled me so I thought I’d try and get you, too. You’re not as surprised as I thought you’d be.”
About To Make A (Dis)Appointment
CALIFORNIA, MEDICAL OFFICE, SACRAMENTO, TIME, USA | HEALTHY | OCTOBER 24, 2017
(My multi-specialty medical office has an audiologist who does hearing tests for patients. I assist the ENT [Ear/Nose/Throat] doctors so I handle calls from his patients, since he doesn’t have his own assistant. One of our phone operators calls me at the nurses’ station with an audiology patient on the other line.)
Operator: “Dr. [Audiologist]’s 4:00 says she’s going to be ten minutes late. Is that okay?”
(We allow a 15-minute window to show up for appointments, and a check of the schedule reveals she’s the last patient of the day.)
Me: “Yes, that’s fine, as long as it’s no more than 15 minutes.”
(The operator relays the message and I go about my day. Later, I realize it’s 4:45 and the patient isn’t showing up as checked in on the schedule. I’m about to call up to the front desk to see if they’ve forgotten to check her in when the receptionist calls me.)
Receptionist: “Hi… did you tell Dr. [Audiologist]’s 4:00 that we’d ‘just work her in’ when she got here? Because she just got here.” *I can practically hear the air quotes*
Me: “I most certainly did not. I said no more than 15 minutes late. She needs to reschedule.”
Receptionist: “Yeah… that’s what I thought. Okay. I’m gonna go talk to [Audiologist]. Bet he’ll say the same thing.”
(He did. When the receptionist politely relayed to the patient that he was unable to stay 45 minutes late to accommodate her, she threw a hissy fit and ranted at our poor receptionist for several minutes before storming out in a snit. Her best line, as the receptionist later conveyed, was that she’d told our phone operator she was “on 50” and he should have known how far away she was. Highway 50 runs from West Sacramento to Maryland…)
Why Nurses Should Rule The World, Part 12
MEDICAL OFFICE, UK | HEALTHY | OCTOBER 23, 2017
(This was a few years ago. I have made an appointment with a new GP to give me a contraceptive implant since I keep forgetting to take my pills and I want to be safe. This is my first time at this particular office.)
Doctor: “So I’m just going to numb the area first and then we’ll get the implant in there.”
Me: “Okay.”
(I roll up my sleeve and turn my head away.)
Doctor: “Are you all right?”
Me: “Oh, yeah, I just don’t like watching the needle go in. So I’m gonna look at that wall there.”
Doctor: “All right, then.”
(She then stuck the needle in and lifted the skin of my arm up with the needle as she removed it. When she apologized she attempted to do it again. Both times were quite painful but thankfully the needle didn’t break and the rest of the appointment went fine.)
Doctor: “Again, I’m so sorry. I don’t know what happened there. Maybe if you didn’t have such tiny arms!”
(Three years later I went to get my implant replaced. This time I got a nurse to do it. She did it completely pain-free on the first try. I guess my tiny arms weren’t a problem for the nurse.)
Why Nurses Should Rule The World, Part 11
HEALTH & BODY, HOME, NURSES, RELIGION | RIGHT | NOVEMBER 14, 2016
(I am an RN that goes around to people’s homes. I get an order to obtain a blood draw from a particularly religious patient who refuses to let me try anywhere except the tiny blood vessels in her hand. As I’m on my second attempt, apparently she thinks I need a little help…)
Patient: *loudly, with eyes closed* “Lord Jesus, help her find that blood! Send the blood to her Jesus; she needs your help! Draw her to that vein, oh Lord, and show your power!”
Why Nurses Should Rule The World, Part 10
EDITORS' CHOICE, HEALTH & BODY, INSPIRATIONAL, KIND STRANGERS | HOPELESS | JUNE 13, 2016
(It’s my first day commuting to work off campus during summer term and I have a bike to get there. I’m feeling pretty good until three miles in, when it gets harder to keep going. All of a sudden, a van pulls over.)
Stranger: “Get in.”
Me: “I’m going to work and I really don’t—”
Stranger: “I’m a registered nurse and you’re showing signs of heat exhaustion. Get in now.”
(After stammering a bit, I let the RN put my bike in back and get me a water bottle.)
Me: “Thanks! I’m an out-of-state student so I’m not used to this heat.”
Stranger: “I get it. Do you need a ride home?”
(She showed up after my work and drove me home. I never saw her again, but I loved her.)
Why Nurses Should Rule The World, Part 9
AWESOME, EDITORS' CHOICE, HEALTH & BODY, INSPIRATIONAL, KIND STRANGERS | HEALTHY | MAY 17, 2016
(My family is visiting my grandma, and we like renting bicycles to ride around the gated community where she lives. My mom and two younger siblings are just on our way back to the house. It’s a very hot day and I’m wearing a dark shirt.)
Me: “Hold up a minute. I feel woozy.”
(I pull onto the grass and sit down, panting, as my vision swirls with purple-green clouds. Usually they clear in a few moments, but they’re not going away. I can’t get back on the bike until I can see, so Mom is about to send my brother on ahead to bring Dad back with the car, when a car pulls up next to us.)
Little Old Lady: “Do you need help?”
(I’m a little fuzzy on the details after that point, but it turned out that she was a retired nurse! She offered to drive me back to Grandma’s house. I was doing a little better in the air-conditioned car, but I was still woozy and she talked to me to keep me awake. When we got to the house, I had to lean on her shoulder to get inside; my dad told me later that he thought I was helping her at first! She helped me into a reclining chair and got a cool, damp washcloth to put on my forehead before she left, with instructions to drink lots of water and not move for a while. She left before I could thank her, but I sent a thank-you note when I was better. Even after they retire, nurses are awesome people!)
Why Nurses Should Rule The World, Part 8
AWESOME, FLORIDA, HEALTH & BODY, MEDICAL OFFICE, NURSES, USA | WORKING | MARCH 4, 2016
(During first full week of Advanced Placement and IB tests of my junior year in high school I find myself struck with a particularly nasty illness called norovirus, which causes nearly non-stop vomiting and diarrhea. I am home alone, as my father is out the whole week for business, and I am taking the bus to and from school for exams. Since I knew I cannot miss any of these tests on such short notice, I manage to tough it out for four days, but at that point I have not been able to eat or drink anything that remains in my stomach for more than five minutes. Severely dehydrated and weak, I finally decide to go to a close-by clinic for IV fluids after school. Since they need a doctor on-site to legally be able to give fluids, I call ahead.)
Nurse: “Hello, [Clinic]. This is [Nurse]. How may I help you?”
Me: *very quietly as my throat has started to develop acid sores* “Hi… Do you have the… Do you do IV fluids?”
Nurse: “What’s that, sweetie? I didn’t quite catch that.”
Me: “I need IV fluids… I really need them.”
Nurse: “Unfortunately we don’t have a doctor with us right now, hun.” *I start crying, since at this point I’m worried I will not be able to get out of bed tomorrow for my next exam* “Sweetie, what’s the matter? Are you hurt?”
Me: “No… I think I got norovirus from that restaurant that was shut down last week and I’m home alone and I have my AP tests that I can’t miss and I haven’t been able to eat or drink anything for days and I’m getting too weak to do anything! I can’t go to the ER because my dad didn’t leave me enough money to cover anything and I really need to go to my exam tomorrow!”
Nurse: “All right, sweetie, give me one second.” *the line is silent for about five minutes* “Okay, hun, here’s what we’re going to do. I’m going to go out to you and pick you up, then we’re going to go to the [Clinic] downtown and get you your fluids. After that I’ll take you home and you give me your exam schedule. Is tomorrow your last day for exams until next week?”
Me: *shocked at her kindness* “Yes, ma’am.”
Nurse: “All righty. Then I’ll take you to your exam tomorrow morning and then we do need to check you into the hospital, all right, sweetie? Give me your address and I’ll be there in a few minutes. Call your dad and tell him what is going on, okay?”
(This nurse had negotiated with her supervisor to get the next two days off work so she could make sure I was taken care of and safe. After my exam the next day she picked me up and took me to the hospital, used a few personal favors to get me in quickly and hold off on payment, and stayed with me until my father could get there. We have since become good friends, and I am currently working on my own MD while volunteering at her clinic. This woman is why nurses really should rule the world!)
Why Nurses Should Rule The World, Part 7
HOSPITAL | WORKING | OCTOBER 30, 2015
(I am pregnant and suffering from toxaemia, which is a form of blood poisoning. My blood pressure is extremely high and I have been admitted to hospital. I have been there for two weeks when my blood pressure goes even higher.)
Matron: “You have been scheduled for an emergency induction tomorrow morning; we can’t leave you like this for any longer.”
(Very early the next morning, she comes in and starts the preparation for the induction when a doctor comes in.)
Doctor: “[Matron], I need you to stop what you are doing. I need to speak to the patient. Please leave us alone.”
Matron: “Yes, doctor.” *leaves*
Doctor: *to me* “We are postponing your induction.”
Me: “But I’ve been told I have to have it.”
Doctor: “We’ve decided not to do it right now. It doesn’t really matter, seeing as this is elective.” *meaning I chose to have it done*
(He says nothing to reassure me and leaves. Later one of the nurses comes by.)
Nurse: “[My Name], what are you still doing here? I was sure you would have had your baby by now.”
Me: “Dr [Doctor] told me that it wasn’t being done, and told me it was elective.”
Nurse: “He said what? Did you elect to get pre-eclampsia? I’ll go and see what’s going on.”
(A few minutes later she is back.)
Nurse: “I found out why they postponed you. We only have four birthing rooms and there are a dozen screaming women down there waiting to get into them. You were considered stable enough to wait one more day”.
Why Nurses Should Rule The World, Part 6
AWESOME, HEALTH & BODY, MEDICAL OFFICE, NURSES | WORKING | DECEMBER 9, 2013
(I’ve been sick this past week and I go to the clinic at nine am. They tell me they will call in the prescription at ten am. At two pm, I go to check the prescription.)
Pharmacist: “I have no prescription here under your name.”
Me: “The clinic said it would be ready by ten am. Let me call them.”
(I call the clinic.)
Me: “Hello. I have a prescription that hasn’t been put through yet. I need to make sure I am at the right pharmacy.”
(I am promptly transferred without a word to the women’s clinic line, which is the incorrect department. I am instructed to leave a message, as the nurses are out to lunch.)
Me: “Um, hi. I am [My Name]. I was just wondering where my prescription was sent. It’s not at the pharmacy and—” *I cough and my head immediately begins to ache terribly. I sniffle and tear up* “—if you could please help me that’d be nice.”
(I hang up and go home. At three pm I go to the clinic to verify the location of the pharmacy. They tell me the order has been sent, and to wait a couple hours. I go home yet again. At five pm I get a call from the women’s clinic number at which I left the message.)
Nurse: “Hello, is this [My Name]? You left a message a couple hours ago.”
Me: “Yes. I’m sorry, I was trying to find out where my prescription was. I already checked back with the clinic and they told me where the prescription would be.”
Nurse: “Everything’s all right, though? This is the wrong department for your call, but since you’ve had the prescription filled…”
Me: “Well… no… I called the pharmacy and the prescription still hasn’t been ordered yet.”
Nurse: “Oh. Let me get on that. I’ll make sure they get it filled out.”
Me: “Okay.”
Nurse: “I will call you back in a minute, sweetie.”
(The nurse hangs up and calls back a few minutes later.)
Nurse: “Okay, I’ve gotten them to fill out your prescription and the pharmacy should have it soon. You are taking [Medicine], which is two pills twice a day. No matter how bad it is, take all of them. You can take decongestants and ibuprofen to deal with the congestion and pain. And, honey, popsicles are your best friends. Drink lots of fluids and warm tea, and get plenty of rest.”
(At this point, the nurse’s concern has caused me to tear up.)
Me: “Thank you so much! I’ve been dealing with this for a week.”
Nurse: “You just sound so sick, sweetie. I called the pharmacy and told them to work extra quick on your order. The pharmacist’s name is [Name]. She’ll have your prescription ready as soon as she can.”
Me: “Thank you.”
Nurse: “You feel better, honey.”
(To that nurse: You had me sobbing. You cared so much and it wasn’t even your department. You helped me and told me more about my medicine than the doctor in the CORRECT department did. I’m so grateful there are people as nice as you working in the women’s clinic!)
Why Nurses Should Rule The World, Part 5
BULLIES, HOSPITAL, NURSES, PARENTS/GUARDIANS, WILD & UNRULY | RIGHT | AUGUST 13, 2013
(I’m 18, and have been hospitalized for a severe case of mono. As a result of the illness, my throat is badly swollen and I can hardly speak. I’m on lots of painkillers. I’m sharing a room with a boy who swallowed a rock. The boy has been screaming since his mother left and his father can’t quiet him down.)
Nurse: “Okay, [My Name], I’m just going to check your vitals.”
Me: *whispering* “How much longer until I can have more pain medication?”
Nurse: “Not for a while, sweetie.”
(The nurse leaves. The boy’s father has been watching us the whole time.)
Boy’s Father: “Listen, you little b****! Don’t you f****** gossip about me to the f****** nurses! You keep your f****** mouth shut, or I’ll shut it for you!”
(I’m stunned, as I haven’t said a word to or about him. As I can’t move and can barely speak, I’m in tears and terrified. Not long after, my mom comes in to visit.)
Mom: “Hey, [My Name]. How are you doing?”
Me: *crying and whispering* “Mom, the dad of that boy screamed at me. He said to shut up, or he’d shut me up.”
(My mom is silent, but clearly fuming. She leaves for a moment.)
Boy’s Father: “WHAT DID I SAY?!”
(Just then, my mom comes back with security in tow.)
Mom: “Escort him from hospital grounds NOW.”
Boy’s Father: “B****! You can’t tell me what to do! You aren’t the boss here! I’m twenty-f******-five!”
Mom: “Actually, I AM the boss here! It’s my day off, but I’m head nurse on this floor, and if you EVER speak to my daughter ever again, I will have you arrested so fast that you won’t ever hear the sirens! And by the way, I’m forty-freaking-eight and I have the good sense not to let my kids eat rocks!”
(The man was removed from hospital grounds and was banned from re-entering for 48 hours unless it was an emergency. I have the best mom in the world.)
Why Nurses Should Rule The World, Part 4
RESTAURANT | RIGHT | JUNE 14, 2013
(My mother takes my younger brother and me out to a restaurant for dinner. As we are eating we witness a car crash in the road. My mother, being an LPN (licensed practical nurse), leaves her meal to rush across the street to offer help. We are seated by an elderly couple right next to a window.)
Elderly Man: “Did your mom just go out there to help them?”
Me: “Oh, well, she’s a nurse. Pretty much anytime an accident occurs and she’s there, she tries to help.”
Restaurant Proprietor: “That’s your mother out there?”
Little Brother: “Yeah. Our mom’s a nurse, so she went to help out.”
Restaurant Proprietor: “Wow! How cool!”
(My mother spends the next 30 minutes out in the middle of traffic, helping both drivers with their injuries, and waiting until EMTs arrive. She comes back in, and we resume our meal like nothing has happened.)
Elderly Woman: “Are they okay?”
Mom: “Yeah, but the poor girl — her parents are out of town. She has to wait in the hospital for them to come and see her. She pulled out, and that guy pulled out in front of her and rammed her car.”
Elderly Woman: “Well, at least they’re okay.”
(Another 20 minutes pass while my mother finishes her meal and the check is brought out to us. As the proprietor from earlier leaves the check, the couple next to us get up to leave.)
Elderly Man: “Let me tell you something…”
(He quickly snatches the check off of our table.)
Elderly Man: “If I were in an accident like that and needed help, I would want you to come and help me. Anyone who selflessly dodges traffic to help someone like that deserves to have their meal paid for. I hope that if one day I’m in an accident I have you there for me.”
(Despite my mother’s protests, the man pays the bill without even glancing at the total. When we go to the front to explain ourselves, the cashier isn’t surprised.)
Cashier: “Oh, that’s Bill. He’s a regular here. I’m not surprised he did that. He’s a real sweetheart. He was actually on his first date with that girl!”
(If you ever read this, Bill, you moved my mom to tears that day. You have forever made me want to be a better person! It’s people like you that re-instill my hope in humanity.)
Why Nurses Should Rule The World, Part 3
FAST FOOD, JERK | RIGHT | FEBRUARY 26, 2013
(I arrive at work an hour and a half early because I forgot what time I start. I decide to sit in the lobby and have lunch before my shift. I notice that the trash can is in dire need of being emptied and that the front counter is busier than usual. I start to tie the bag up, when a customer screeches at me.)
Customer: “What do you think you’re doing?”
Me: “Just changing the garbage, ma’am. It was full to overflowing and it was too busy for someone to leave their post and do it.”
Customer: “You don’t have to do that, young man! You’re not one of these dropouts that lives in their parent’s basements who can’t do anything better with their lives! What are you taking?”
Me: “I’m planning on becoming a licensed practical nurse. But, ma’am, I don’t just go to school. I work to pay my bills. As a matter of fact, I live in a condo my mother owns. She does not live with me, and I pay rent to her. I pay for my electricity, my Internet, and my heating. How do I earn the money for this, you ask?”
(At this point I remove my hat from my bag, put it on and remove my coat, revealing that I am dressed in my work uniform.)
Me: “I work here, taking whatever hours I can get. A student without anything on their resume will take any job they can. ”
(I point to one of my coworkers who is mopping the floors at the back of the store.)
Me: “She’s a neuroscience student. Just like me she has bills to pay. In the future, please remember that people who work in fast food are not always drop outs, but more often than not students trying to fund their education. If you’ll excuse me, I’m going to take out this trash, unless you would like me to help extract your foot from your mouth first.”
(Flustered and obviously embarrassed, the customer leaves the store in a hurry. My manager, who is also a classmate of mine, speaks with me once I return from the dumpsters.)
Manager: “Technically, you could be fired for badmouthing a customer while on the job like that.”
Me: “Technically, I’m not working right now! I haven’t clocked in, and my shift’s not for another half hour.”
Manager: “Well then, brave citizen, how does free apple pie sound?”
(I accepted, of course. You just don’t say no to free pie!)
Why Nurses Should Rule The World, Part 2
RESTAURANT | RIGHT | FEBRUARY 8, 2013
(I am out to breakfast with some friends from work.)
Me: “Excuse me, do you know if the cook uses milk to make the omelets or just eggs?”
Waitress: “Just eggs. Are you allergic to milk?”
Me: “No, but I am lactose intolerant and I forgot to bring my meds.”
(We all order our food. However, after the waitress leaves, I overhear someone from the table next to us asking for a manager.)
Other Customer: *loudly* “I want to complain about that waitress. I heard her interrogating that poor woman about her personal medical issues! I’m a doctor and I know you can’t just ask people about things like that! It’s against the law! She could sue you!”
Me: *to the other customer* “Excuse me, before things get out of hand here, I’m the person she’s talking about. First of all, our waitress asked if I had an allergy to milk. It was a good question considering I made a point of asking if some of your foods have milk in it. If I was really allergic, the kitchen would have to take extra precautions to avoid anaphylaxis. Secondly, there’s no such law that I know of unless you’re talking about the laws in place to protect your private health information from being accessed by other people without your permission. I don’t see how those would apply in this case.”
Other Customer: “What the h*** are you talking about? What are you, some kind of lawyer, smarta**?”
My Friend: “No, ‘doctor,’ she’s some kind of nurse.”
(We all pulled out our hospital IDs. The “doctor” shut up after that. The manager thanked us for clearing things up and left, and our waitress gave us a free round of cheesecake with a free lactose-free muffin for me!)
Why Nurses Should Rule The World
ADORABLE CHILDREN, MEDICAL OFFICE, NURSES | RIGHT | OCTOBER 29, 2012
(My five-year-old son has received a serious injury to his eye. After a pediatrician recommends us to an eye doctor, we are referred to a specialist that works out of a university two hours away from home.)
Nurse: “These are all the contact numbers you should need. I also went online for some directions, and called ahead to let them know it should only be a few hours.”
Son: “I don’t want to.”
Nurse: “What’s the matter?”
Son: *visibly getting upset* “I’m scared.”
Nurse: “But you’ve been so brave this whole time! How about this: if you go see the new doctor, I’ll give you my phone number and you can call me if you get too upset, okay?”
(The nurse writes down her work extension and cell phone number on a piece of paper and adds it to my paperwork, insisting that I feel free to call if I have any problems or questions. My son stays calm all the way to the university and through the appointment with the specialist until we’re told he’s going to need surgery. Crying and upset, he begs me to call the nurse from the clinic.)
Me: *on the phone* “I’m so sorry to bother you, I know you’re still working, but he’s really upset and asked to talk to you.”
(I put the phone on speakerphone so my son, crying on the exam table, can hear.)
Nurse: “Hey, buddy! What’s wrong?”
Son: *crying* “The doctor here wants to give me surgery!”
Nurse: “There’s nothing wrong with that. It’ll make your eye all better. You’ll be able to see again, like we talked about.”
Son: “But I’m scared! It’s going to hurt!”
Nurse: “Of course it’s not going to hurt. That nice doctor wouldn’t hurt you!”
Son: “Have you been given surgeries?”
Nurse: “Yeah, kiddo, a few.”
Son: “And you came back to life?”
Nurse: “Every single time.”
Son: “Promise?”
Nurse: “Swear.”
(My son has calmed down considerably throughout the conversation, and there’s not a dry eye in the room.)
Son: “Okay…”
Nurse: “See? I knew you were brave.”
Son: “Thank you! Love you!”
Nurse: *laughing* “Love you, too.”
(I thanked the nurse a thousand times, and she insisted I call her ASAP to let her know how the surgery went. Later that day, she texted us a picture of herself and her family with a ‘GET WELL SOON’ sign they made for my son!)
Making Some Piercing Assumptions
HEALTH & BODY, MEDICAL OFFICE, PARENTS/GUARDIANS, USA | HEALTHY | OCTOBER 23, 2017
(My mother and I are out for lunch on my twentieth birthday. I’ve been wanting to get my navel pierced for a while, so when we pass a tattoo and piercing parlor I go in to check it out. It’s very clean and on the up and up, so Mom offers to pay for the piercing right then and there, and we get it done. Around this same time, I have to go in for an MRI on my right knee to see why it’s hurting so much lately. Mom and I are currently attending the same college, so I’m living at home to save money. Mom drives me to the appointment. She brings her homework and spreads it out all over the table and the surrounding seats, as there are a lot of seats and almost no people.)
Doctor: “[My Last Name]?”
Me: *jumping up* “Right here!”
(Mom begins to pack up her schoolwork.)
Me: *quickly* “Oh, no, that’s fine; you don’t need to come back! Just keep working on your project.”
Mom: *laughs* “I keep forgetting you’re an adult now.”
(I go back with the doctor and, all of a sudden, remember that I’m now pierced.)
Me: “Oh. Oh, jeeze.”
Doctor: “What?”
Me: “Well… see, I know the rules about MRIs and metal, but I just realized that I have a fresh piercing that I can’t take out yet… uh… this is going to be a problem, isn’t it?”
Doctor: “Not if we only scan your knee. May I see it?”
(I lift up my shirt to show him my piercing.)
Doctor: “Are you cleaning it?”
Me: “Twice a day with soap, water, and hydrogen peroxide.”
Doctor: *starts going through his desk* “We get a lot of kids with piercings that they don’t take care of and it can get real ugly, you know.”
Me: “Oh, I know. I got my ears done when I was six. And eight.”
(The doctor gives me a handful of individually wrapped sanitary wipes.)
Doctor: “Here, you can use these to keep the area clean.” *pause* “So, does your mother know about the piercing?”
Me: “What? Oh! Yes; yes, she does. She’s the one who got it for me. I only told her to stay because I didn’t want her to have to pack everything up, that’s all.”
(The doctor looks suspicious.)
Me: “Honest!”
(I change into the hospital gown and the procedure goes well. I get a little more lecturing about how to clean a piercing, and to always make sure to go to a reputable place that uses sterile equipment, before the doctor leads me out. When we’re both in the waiting room, I turn to Mom.)
Me: “Hey, Mom, tell the doctor who bought my navel piercing.”
Mom: “Um… I did?”
(The doctor laughed. Then believed me, and sent me home to await the results.)
Flattery, The Best Medicine
EMERGENCY SERVICES, HEALTH & BODY, MEDICATION, RESPECT YOUR ELDERS, USA | HEALTHY RIGHT | AUGUST 26, 2008
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.
(An elderly lady falls down in her apartment and has a cut on her wrist.)
Coworker: “Ma’am, I am afraid, we have to go to the hospital. You will need stitches for that cut and an X-ray to make sure your wrist isn’t broken.”
Patient: “No, I don’t wanna go. Just give me a shot and it will be okay.”
Coworker: “You mean for the pain?”
Patient: “No, so it will heal!”
Coworker: “Ma’am, I’m afraid we don’t have this kind of medication.”
Patient: “But it worked last time!”
Coworker: “Someone gave you a shot and the wrist healed by itself?”
Patient: “No, my sugar was too high and they gave me a shot and everything was okay!”
Coworker: “I see… Well, I can’t fool you; you know this stuff! Listen, I can give you a shot for the broken wrist, but this counteracts the anti-sugar medicine. So every time your sugar is too high, you can never get a shot again.”
Patient: “Never ever?”
Coworker: “Never ever again…”
Patient: “So why didn’t you just say so in the first place?”
Coworker: “Well, not every patient has such an understanding of medicine as you, so I always try to keep it simple.”
Honey, He Ain’t A Scrapbooking Project
EDITORS' CHOICE, HEALTH & BODY, HOSPITAL, IMPOSSIBLE DEMANDS, UK | HEALTHY RIGHT | JULY 16, 2008
(I witnessed this on the hospital floor where I work. A patient’s daughter comes out of a hospital room and stands in the hallway, staring around looking lost.)
Nurse’s aide: “Can I help you?”
Daughter: “Yeah… can I have a stapler?”
(The nurse’s aide walks about two steps away to get a stapler and then thinks better of this request.)
Nurse’s aide: “Why do you want a stapler?”
Daughter: “My dad’s IV tubing is getting in his way. I thought it would be better if we stapled it to his arm.”
Nurse’s aide: “Um, I think tape would work better for that.”
Daughter: “You guys have tape here?”
Nurse’s aide: “Yeah, I have some here in my pocket.”
(The aide walks into the room to secure the IV tubing before any more of his genius children try to help.)
Daughter: *muttering* “I still think a stapler is a better idea…”
Survival Of The Fittest In Action
DOCTOR/PHYSICIAN, MEDICAL OFFICE, PATIENTS, STUPID, USA | HEALTHY | MAY 14, 2009
Me: “Hello, this is [Doctor]’s office. Can I help you?”
Patient: “Yeah, is there an injection I can get for my gout?”
Me: “I don’t think so. I think we only give injections for muscle pain, but I can double-check for you.”
Patient: “Yeah, check. I’m going away this weekend and my ankle really hurts. My primary doctor says it’s not gout. I had these labs done, and they all say it’s not gout, but it really hurts.”
Me: “It’s not gout, but you want to know about a gout injection?”
Patient: “Well, they say it’s not gout, but I was at a bar and a guy looked at it and said, ‘That’s gout, all right!'”
Me: *pause* “A guy at the bar?”
Patient: “Yeah. And he gave me one of his pills, and it really helped.”
Me: “You took a pill from some guy in a bar?!”
Patient: “Yeah, it really helped, and it was gout medicine, so I think I have gout. So, is there an injection?”
Me: “Hold, please.”
(At this point, I go ask my manager if a gout injection exists, which it doesn’t, and I explain the situation. She agrees that this is completely stupid, but that if the woman wants gout medication, we can prescribe it.)
Me: “Thanks for holding. Turns out there’s no injection for gout.”
Patient: “Really? My ankle’s killing me.”
Me: “Well, if the medicine you took worked for you, we may be able to write you a prescription for it.”
Patient: “Oh, I already have a prescription.”
Me: “You… already have a prescription that stops your pain? Are you taking it?”
Patient: “No, I thought an injection might be faster.”
Me: *long pause* “Is there anything else you need today?”
Hippocrates Is Rolling Over In His Grave
DOCTOR/PHYSICIAN, INSURANCE, JERK, MEDICAL OFFICE, USA | HEALTHY | MAY 13, 2009
Me: “Thank you for calling. How can I help you?”
Doctor: “I need to verify my patient’s coverage. Her number is [number].”
Me: “I’m sorry, ma’am, but there is a problem and I can’t access that account. I will have to forward this issue over to our technical department, and they will get back to you as soon as possible.”
Doctor: “I need this information immediately. Can I talk to them now? It’s very important.”
Me: “I’m sorry, they are very backed up over there and everything is handled in the order it is received. You will be added to the queue and they will get back to you later today.”
Doctor: “What if she was dying and I needed her coverage information? What then?!”
Me: “Ma’am, with all due respect, if the patient was dying there in your office, I would hope you would treat her regardless of her insurance coverage.”
Doctor: “Well, yes — I mean… Just make sure they call me today.” *click*
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